3:06 am, April 19, 2018
Update 2 - Trove for PS4 is back online and ready to play!
Update 1 - Trove for PC and Xbox One are back online. Thanks, all!
Hey folks!
We're bringing all versions of Trove offline on Wednesday, A [..]
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3:06 am, April 18, 2018
Quote:
Originally Posted by Fasti
Hey folks!We're bringing all versions of Trove offline on Wednesday, April 17 at 8AM PDT (3PM GMT) for a patch. Get the patch notes here [..]
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3:06 am, April 18, 2018
Hey folks!
We're bringing all versions of Trove offline on Wednesday, April 18 at 8AM PDT (3PM GMT) for a patch to resolve PS4 invite issues and further reduce game crashes on all platforms. Get the [..]
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3:06 am, April 17, 2018
Quote:
Originally Posted by Fasti
Hey all,We've got a Trove livestream coming up on Friday so get your questions in so we can answer as many as possible during the show.T [..]
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3:06 am, April 14, 2018
Quote:
Originally Posted by Darkmoon
Greetings, Trovians! I've been reading through the feedback on this planned change since it was announced and it's clear this is an [..]
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3:06 am, April 13, 2018
Quote:
Originally Posted by kytsu
Hey everyone!So first an answer to the question: they will be removed from both the chaos chests and the chaos core crafter. I can assur [..]
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1:06 pm, April 12, 2018
Greetings PS4 Trovians!
We know there have been a number of large issues on Trove PS4 and we wanted to spread the word on how we're planning to make this right. The plan is to start sending these item [..]
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1:06 pm, April 12, 2018
Quote:
Originally Posted by kytsu
Greetings PS4 Trovians! We know there have been a number of large issues on Trove PS4 and we wanted to spread the word on how we're pla [..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Hi all, We've temporarily brought the PlayStation 4 servers offline while we investigate an issue. We apologize for the short notice, a [..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Hey all,We're bringing Trove for PC and PS4 offline at 5:30 PM PDT (12:30 AM GMT) for a quick hotfix to resolve the issue with the Vangu [..]
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3:06 am, April 12, 2018
Update 7 - 6:37 PM PDT (1:37 AM GMT) - We're back online and have more info on recent issues on the PS4 version of Trove here.Update 6 - 6:30 PM PDT (1:30 AM GMT) - We're finalizing things now and wil [..]
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3:06 am, April 12, 2018
Update 2 - Looks like we only needed a couple extra minutes and are back online. Thanks, folks!
Update 1 - The update resolved the Vanguardian damage issue but we're checking on a few last minute thi [..]
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3:06 am, April 11, 2018
Update 2 - We've confirmed we have the proper list of eligible players for these care packages and have started delivering them. It may still take time for the list to be complete so allow us a couple [..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DylanM172
Any hints to what the compensation will be? Please don’t i [..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by Fasti
The time has come!We're bringing all versions of Trove offline on Wednesday, April 11, 2018 at 8AM PDT (3PM GMT) for a very important pa [..]
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3:06 am, April 11, 2018
The time has come!
We're bringing all versions of Trove offline on Wednesday, April 11, 2018 at 8AM PDT (3PM GMT) for a very important patch. Get the patch notes here (spoiler alert: it includes a fix [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Please check out this post on how to report bugs so we can address them as quickly as possible. A key elements are not creating new thre [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Happy National Unicorn Day! Please post your questions for the dev team in this thread for the livestream on Friday. Thanks!
[..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Hey all,We're bringing all versions of Trove offline for a patch to fix the bug that resets your primary club periodically. Downtime beg [..]
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3:06 am, April 10, 2018
Update 2 - All versions of Trove have been unlocked. Thanks for your patience, everyone!
Update 1 - Trove for PC and Xbox One are back online and ready to go. We're still testing things on PS4 so ple [..]
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3:06 am, April 9, 2018
Update 1 - Hey there! Due to an issue with incorrect rewards being sent for the Shadow Tower issue we're delaying the Lustrous Gem Box care package until we've confirmed the recipients again. This mea [..]
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1:06 pm, April 7, 2018
Greetings Trovians!
If you logged into Trove between resets on April 4, 2018 you'll soon receive a care package, of sorts, for the bugged Lustrous Gem Boxes.Patrons will receive 6 Lustrous Gem Boxes.
[..]
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1:06 pm, April 7, 2018
Quote:
Originally Posted by Fasti
Greetings Trovians!If you logged into Trove between resets on April 4, 2018 you'll soon receive a care package, of sorts, for the bugged [..]
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1:06 pm, April 7, 2018
Quote:
Originally Posted by Fasti
Yup, CS spotted issues so they are working on getting it sorted out, You won't need to post to get the right care package. They'll get t [..]
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3:06 am, April 7, 2018
Quote:
Originally Posted by Fasti
Hey folks, We're checking out reports of connection issues on the PS4 version of Trove. It appears to be mostly the EU region so please [..]
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3:06 am, April 7, 2018
Update 2 - We're back online and monitoring things closely (the missed challenge wasn't a Rampage, which is good).
While we were offline for the restart we added some back-end tech for tracking speci [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Hey all, We're restarting all Trove environments at 2:30 PM PDT (9:30 PM GMT) today to release a hotfix that should reduce how often yo [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're doing a restart of Trove on the PC, Xbox One, and PS4 NA at 3AM PDT (10AM GMT) on April 6. There will be no download wit [..]
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3:06 am, April 6, 2018
Update 5 - 4:15 PM PDT (11:15 PM GMT) - Hey folks! We're not making a promise on the EU issues being completely fixed forever, but things are looking much better. We made some adjustments that went up [..]
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3:06 am, April 6, 2018
Hey folks,
We're doing a restart of Trove on the PC, Xbox One, and PS4 NA at 3AM PDT (10AM GMT) on April 6. There will be no download with this restart, it's just adding some tech to help us better i [..]
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1:06 pm, April 5, 2018
Quote:
Originally Posted by Fasti
Hey folks,Sorry this post is coming in late. The team is investigating the current issues preventing players from accessing Trove on Xbo [..]
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1:06 pm, April 5, 2018
Quote:
Originally Posted by Fasti
Hey all,We're working to get the Trove login issue resolved as quickly as possible. Check back here for regular updates.Thank you
[..]
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1:06 pm, April 5, 2018
Update 1 - 4AM PDT (11AM GMT) - The team is still focused on getting to the bottom of these login issues. Please bear with us.
Hey all,
We're working to get the Trove login issue resolved as quickly [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Hey folks,We just had an issue where our network connection to the EU was disrupted. We're looking into this now and expect to have an u [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Greeting Trovians,We're going to be doing some network maintenance on our EU data center at 4PM PDT (11PM GMT) today. This should last a [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're bringing Trove offline for a small but important hotfix. Downtime will begin at 4:30 PM PDT (11:30 PM GMT) and should la [..]
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3:06 am, April 5, 2018
Greeting Trovians,
We're going to be doing some network maintenance on our EU data center at 4PM PDT (11PM GMT) today. This should last approximately 30 minutes.
During this maintenance there is a goo [..]
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3:06 am, April 5, 2018
Hey folks,
We're bringing Trove offline for a small but important hotfix. Downtime will begin at 4:30 PM PDT (11:30 PM GMT) and should last about 30 minutes.
If we need more time we'll update this p [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Hey everyone,The dev livestream returns on Friday! Please post your questions for the team below. We'll answer as many as we can on the [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Thanks for the question! We updated the Welcome screen because the previous version was giving a lot of info and much of it wasn't rea [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're working to address an issue that recently dropped players connected via our EU servers. We'll keep this post updated reg [..]
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3:06 am, April 4, 2018
1:30 PM PDT (8:30 PM GMT) - The EU connectivity issue appears to be resolved now. We've been keeping an eye on it for a while now. While players are online and playing at the moment we may still need [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
We can't track multiple issues effectively in one forum thread. Please look for posts on any individual issue you're seeing and comment [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by PostCard
Hey everyone,We're doing a restart to address the Daily Bonus for Shadow Tower Souls not applying properly for Patrons issue. Downtim [..]
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3:06 am, April 3, 2018
Hey everyone,
We're doing a restart to address the Daily Bonus for Shadow Tower Souls not applying properly for Patrons issue. This will fix the issue for players who run Shadow Towers after the hotfi [..]
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3:06 am, March 29, 2018
Quote:
Originally Posted by Fasti
Hey there! Please help us find the cause of issues so we can resolve them more quickly. To help with that we want to keep different iss [..]
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3:06 am, March 29, 2018
Quote:
Originally Posted by Fasti
Thanks for all the info, folks! This is extremely helpful and we have engineers looking into the thread now. We appreciate any future re [..]
View
3:06 am, March 26, 2018
Quote:
Originally Posted by Fasti
Howdy, Heroes!Trove is coming offline on Tuesday, March 27, 2018 at 8AM PDT (3PM GMT) to release our latest free expansion, Trove - Hero [..]
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3:06 am, March 26, 2018
Howdy, heroes!
Trove is coming offline on Tuesday, March 27, 2018 at 8AM PDT (3PM GMT) to release our latest free expansion, Trove - Heroes!
We expect downtime could take up to 4.5 hours but will brin [..]
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1:06 pm, March 25, 2018
Quote:
Originally Posted by PostCard
Hey folks,To alleviate some server issues, we're doing a quick server restart at 9:30 PM PDT (4:30 AM GMT).The downtime is very likel [..]
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1:06 pm, March 25, 2018
Hey folks,
To alleviate some server issues being observed on PC, we're doing a quick server restart at 9:30 PM PDT (4:30 AM GMT).
The downtime is very likely to be under 30 minutes as it's a simple [..]
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2:06 am, March 17, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Hazani2
Haha ty novuhz, bit new to the forums, difficult for me to navigate at [..]
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12:06 pm, March 16, 2018
The Vanguardian is the hero we deserve. Rising up against the forces of shadow she is a stalwart protector of the innocent and a fierce warrior of the light.
Whether you prefer to keep your foes at a [..]
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12:06 pm, March 16, 2018
Quote:
Originally Posted by Fasti
The Vanguardian is the hero we deserve. Rising up against the forces of shadow she is a stalwart protector of the innocent and a fierce [..]
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2:06 am, March 13, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by dookie
I really feel like the time is being wasted, last stream especially. Th [..]
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2:06 am, March 8, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Apofeoz
It happened 30 minutes ago and it happens a second time, but this time [..]
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2:06 am, March 7, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by kanamit
Wow, thanks for the lack of timely information about when winter is en [..]
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12:06 pm, March 6, 2018
Quote:
Originally Posted by Fasti
Hey all,We're back on Friday with a livestream to discuss some of the general quality of life improvements coming with Trove - Heroes.As [..]
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2:06 am, March 3, 2018
Quote:
Originally Posted by Darkmoon
Thanks for the report, Demi! These three heroes were meant to be consistent in the adventures they offer. I'll have a chat with Uzumi [..]
View
2:06 am, February 28, 2018
Update 1 - We're back online and ready to play. Thanks, folks!
Hey all,
We're bringing Trove offline on Tuesday, Feb. 27, 2018 for maintenance. There is no patch with this downtime.
We'll come offl [..]
View
2:06 am, February 27, 2018
Quote:
Originally Posted by Fasti
Hey all,We're bringing Trove offline on Tuesday, Feb. 27, 2018 for maintenance. There is no patch with this downtime.We'll come offline [..]
View
2:06 am, February 27, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Daria
I won a mount in last week's giveaway but haven't received the code yet. [..]
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2:06 am, February 27, 2018
Hey all,
We're bringing Trove offline on Tuesday, Feb. 27, 2018 for maintenance. There is no patch with this downtime.
We'll come offline at 7AM PST (3PM GMT) and downtime may be up to 3 hours. We'll [..]
View
2:06 am, February 20, 2018
Quote:
Originally Posted by PostCard
Thanks for all the testing you did over the weekend! We're rolling out some changes and bringing the PTS back online today at 3PM PST [..]
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2:06 am, February 17, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by shahrukh
we are translating it in french :)thanks for the info :
W [..]
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2:06 am, February 16, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Dohep
yes but how do us console players do this?
Luxion carries si [..]
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2:06 am, February 16, 2018
Quote:
Originally Posted by Fasti
Hey all,We're doing a quick restart with a small hotfix to implement the Daily Login Rewards that should be live for Hellbugs in Love. T [..]
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2:06 am, February 16, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Dohep
Since Valentine’s Day event started (hellbugs in love) we were [..]
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2:06 am, February 16, 2018
Hey all,
We're doing a quick restart with a small hotfix to implement the Daily Login Rewards that should be live for Hellbugs in Love. They will be avaiable with each login starting after the nightly [..]
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2:06 am, February 14, 2018
Update 2 - 11:10 AM PST (7:10 PM GMT) - PC is nline and ready to play. Thanks, everyone!
Update 1 - 10:30 AM PST (6:30 PM GMT) - Consoles are being unlocked now so you should be able to login shortly [..]
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12:06 pm, February 11, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're coming offline at 9AM PST (5PM GMT) on Feb. 13, 2018 for a small patch. Get patch notes here.Downtime could be up to 3 h [..]
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2:06 am, February 11, 2018
Quote:
Originally Posted by Fasti
We managed to have a duplicate post running on this so they have been merged now. Thanks to @Etaew for calling it out.
Jump t [..]
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2:06 am, February 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ijino
time : 2:00 PM 08 febuary 2018i start to re play of the game I have re [..]
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2:06 am, February 7, 2018
Greetings, Trovians!
Earlier today we had an unexpected issue arise with the Levantis WV-4 Hoverboard mount appearing in the Trove Store as the Blocky Bonus (BB) item. The BB item was intended to be [..]
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2:06 am, February 7, 2018
Quote:
Originally Posted by Fasti
Greetings, Trovians! Earlier today we had an unexpected issue arise with the Levantis WV-4 Hoverboard mount appearing in the Trove Stor [..]
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2:06 am, February 7, 2018
Update 2 - 10:35 AM PST (6:35 PM GMT) - We're back online. Thanks, all!
Update 1 - 10AM PST (6PM GMT) - Trove on both consoles is up and running. We're clearing up an issue on the PC version and will [..]
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2:06 am, February 6, 2018
Quote:
Originally Posted by Fasti
In many cases this is related to a program called Razer Synapse. In those cases you can do these steps to resolve this: Open Razer Synap [..]
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2:06 am, February 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Shirokiri
Thankyou for the clarification! If you are able to find out about th [..]
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12:06 pm, February 2, 2018
Quote:
Originally Posted by Fasti
Hey folks!To prepare for the upcoming Hellbugs in Love event (arriving on Feb. 13) we're bringing the servers offline for a patch. Patch [..]
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2:06 am, February 2, 2018
Hey folks!
To prepare for the upcoming Hellbugs in Love event (arriving on Feb. 13) we're bringing the servers offline for a patch. Patch notes will be linked here when they are available.
The downt [..]
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2:06 am, February 1, 2018
Quote:
Originally Posted by Fasti
Hey there,It's difficult to say what happened specifically without doing some digging into the gem before and after augmentation so plea [..]
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2:06 am, February 1, 2018
Quote:
Originally Posted by Fasti
Hey there! Thanks very much for playing! Unfortunately making a game cross platform takes much more than us thinking it's a good idea. W [..]
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2:06 am, January 31, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tubsss
About why this happen, I too remember placing my cornerstone on some s [..]
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2:06 am, January 30, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by adek183
I've left since the gems update and now i wanna give this game another [..]
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2:06 am, January 30, 2018
Quote:
Originally Posted by Fasti
Heya folks!Our next livestream is on February 2, 2018. We hope you can join us!Ask questions of the team below and we'll answer as many [..]
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2:06 am, January 29, 2018
Quote:
Originally Posted by Fasti
Hey all,We're aware of the currently reported connection issues. Please check here for updates from PS4 as they work to address them: ht [..]
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2:06 am, January 29, 2018
Update 2 - PS4 is experiencing some issues again and are working to address them now. Be sure to click the link in the main post below for the latest details direct from Sony. Thanks!
Update 1 - The [..]
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2:06 am, January 28, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Shirokiri
Will there ever be a boot dragon?Erm no, never, mustaches are implie [..]
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2:06 am, January 25, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Burn1ngR4g3
Heya, as you said "We will release the names of characters th [..]
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12:06 pm, January 24, 2018
Update 4 - The remaining instances of players being unable to login to Trove appear to be resolved. If you haven't tried to login in the last 30 minutes or so please restart your console before trying [..]
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2:06 am, January 24, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SavageSergal
Cannot get on with Xbox1. Not sure if update ruined my credentia [..]
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2:06 am, January 24, 2018
Quote:
Originally Posted by Fasti
Hey all,We're investigating the issues preventing players on the Xbox One from logging in at the moment.We'll keep this thread updated w [..]
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2:06 am, January 24, 2018
Update 4 - 4:50 PM PST (12:50 AM GMT) - We're seeing some new reports of the previous connectivity issues. PlayStation hasn't posted an "all clear" message to their social media, but the sta [..]
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2:06 am, January 24, 2018
Update 1 - Please power off your Xbox One (unplug it if possible) and restart it. After that you should be able to login again.
Hey all,
We're investigating the issues preventing players on the Xbox [..]
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2:06 am, January 23, 2018
Quote:
Originally Posted by Fasti
Hey all,We're bringing Trove offline on Tuesday, January 23 at 7AM PST (3pm GMT) for maintenance and Windows updates for server hardware [..]
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2:06 am, January 23, 2018
Hey all,
We're bringing Trove offline on Tuesday, January 23 at 7AM PST (3pm GMT) for maintenance and Windows updates for server hardware. There is no patch with this downtime.
We expect to be offli [..]
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2:06 am, January 21, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're investigating your reports of issues logging in, changing worlds, or accessing clubs. It doesn't appear that everyone is [..]
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2:06 am, January 21, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Garpu
PC. Partner is hogging the PS4, so I can't try there atm. ;) Clubs I c [..]
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2:06 am, January 21, 2018
Quote:
Originally Posted by Fasti
To keep the feedback in one spot, I've created an official Server Status post (as we may end up needing a restart). Please post any new [..]
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2:06 am, January 21, 2018
Update 2 - 1:10 PM PST (9:10 PM GMT) - After the restart we've been able to confirm that worlds are loading up as normal again. We're keeping an eye on things but please let us know if you continue to [..]
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