3:06 am, March 30, 2018
Quote:
Originally Posted by Fasti
Hey there!I moved your thread to the Tech Support forums as "bugs" generally impact most players in the same way and this is l [..]
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2:06 am, March 8, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by pipebender
Two days, no response here and no response in my ticket.
[..]
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2:06 am, March 2, 2018
Quote:
Originally Posted by Fasti
Hey there!Most players aren't experiencing this issue so we'll want to troubleshoot things first. Usually this would be caused by an add [..]
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2:06 am, February 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ijino
time : 2:00 PM 08 febuary 2018i start to re play of the game I have re [..]
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2:06 am, December 23, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Axa
The servers is basically unplayable, can't you guys just ignore all of us [..]
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3:06 am, October 24, 2017
Quote:
Originally Posted by Fasti
We have a pinned post for technical issues. Try the Glyph troubleshooting listed there. If that doesn't resolve the issue, submit a tick [..]
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1:06 pm, October 5, 2017
Quote:
Originally Posted by Hesk
Hello! I would recommend trying these steps; if the issue persists, please submit a support ticket at support.trionworlds.com.https://sup [..]
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3:06 am, September 30, 2017
Quote:
Originally Posted by Fasti
Is this on Windows or Mac? Do you have Trove set to full screen when playing? If so, can you restart your computer, launch Trove, go int [..]
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1:06 pm, August 30, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists.https://support.trionworlds.c [..]
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1:06 pm, August 27, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and if the issue persists, please submit a support ticket at support.trionworlds.com.https://support.trion [..]
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1:06 pm, August 23, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com and we will be happy to help troubleshoot this issue with you.
[..]
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1:06 pm, August 23, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists.https://support.trionworlds.c [..]
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1:06 pm, August 23, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com and we'll be happy to troubleshoot with you. In the meantime, I'd recomm [..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by MarcoMaged
im trying to download trove from glyph.Post edited by Fasti.
[..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Hi there,Try these Glyph troubleshooting steps. There's likely an issue picking up the new update and that should help you do that.
[..]
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1:06 pm, August 2, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please submit a support ticket at support.trionworlds.com and we'll be happy to troubleshoot with you [..]
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1:06 pm, August 2, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please submit a support ticket at support.trionworlds.com so that we can troubleshoot with you.
[..]
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1:06 pm, July 26, 2017
Quote:
Originally Posted by Hesk
Hello! I would recommend completing these tests, then submitting a support ticket at support.trionworlds.com so that our Tech Support tea [..]
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1:06 pm, July 5, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com so that our tech support team can troubleshoot these issues with you.
[..]
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3:06 am, June 28, 2017
Quote:
Originally Posted by Fasti
Hi there,Client crashes aren't related to the servers and there have been no server crashes today. When you do crash are you prompted to [..]
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1:06 pm, June 20, 2017
Quote:
Originally Posted by Hesk
Hello! I would recommend these steps:https://support.trionworlds.com/hc/e...raphics-IssuesIf the issue persists, please submit a support [..]
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1:06 pm, June 15, 2017
Quote:
Originally Posted by Hesk
Hello! Please attempt these steps (clearing appdata is most likely to resolve the issue), and submit a support ticket at support.trionwor [..]
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3:06 am, June 14, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you haven't already, I'd give these troubleshooting steps a try. If those don't help, submit a support ticket and p [..]
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3:06 am, June 7, 2017
Quote:
Originally Posted by Fasti
Hi there!Submit a ticket for us and explain the situation there. Feel free to link this post or copy and paste your info from here to th [..]
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3:06 am, May 24, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Please give these troubleshooting steps a try and see if they help. If you're on Mac, try the steps listed in this sup [..]
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3:06 am, May 18, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having trouble! I'd take a look at these troubleshooting steps and see if they help you. If not, submit a ti [..]
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1:06 pm, May 17, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please submit a support ticket at support.trionworlds.com so that our Tech Support team can troublesh [..]
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3:06 am, May 9, 2017
Quote:
Originally Posted by Fasti
Are you being prompted to send in a crash report? If so, be sure to send those in. Try our crashing troubleshooting steps and submit a t [..]
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3:06 am, May 2, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by EnzoBit
I love how this did absolutely nothing. nothing has been fixed for me [..]
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1:06 pm, April 27, 2017
Quote:
Originally Posted by Hesk
Hello! Please attempt these steps, and if the issue persists, please submit a support ticket at support.trionworlds.com so that our Tech [..]
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3:06 am, April 21, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to take a look at this support article as well and see if that helps. If not, submit a ticket so our CS t [..]
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1:06 pm, April 18, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com so that our Tech Support team can troubleshoot this issue with you.
[..]
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3:06 am, April 15, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Aldevitas
I am also experiencing freezing and after that my character g [..]
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3:06 am, April 14, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! The first thing I would suggest is to review this support article and try the troubleshooting steps listed there. If t [..]
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3:06 am, April 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I wasn't able to reproduce this on my machine, so if you're still having trouble I'd give these troubleshooting steps [..]
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3:06 am, April 12, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Cashmoneyunicorn
I cant log in my trove every time i do i kicks me out and ask [..]
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3:06 am, April 12, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Philipp94
with the win 10 creators update glyph wont start
Hey t [..]
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1:06 pm, April 5, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com so that our Technical Support team can troubleshoot this issue with you. [..]
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3:06 am, April 2, 2017
Quote:
Originally Posted by ZamboniChaos
Have you tried these troubleshooting steps? If those don't help, submit a support ticket and provide our team with your DxDiag re [..]
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3:06 am, March 31, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Have you already tried basic video and graphics troubleshooting? If so, submit a ticket and attach your DxDiag report [..]
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1:06 pm, March 28, 2017
Quote:
Originally Posted by Hesk
Hello! A reinstall may help resolve the issue, but if it persists, please submit a ticket at support.trionworlds.com so that our Technica [..]
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12:06 pm, March 23, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue persists, please submit a support ticket at support.trionworlds.com so that our Technical Support team can troublesh [..]
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12:06 pm, March 16, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com so that our Technical Support team can troubleshoot the issue with you.
[..]
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12:06 pm, March 16, 2017
Quote:
Originally Posted by Hesk
Hello! I would recommend trying these steps:https://support.trionworlds.com/hc/e...fault-SettingsIf that doesn't resolve your friend's is [..]
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12:06 pm, March 16, 2017
Quote:
Originally Posted by Hesk
Hello! I would recommend reviewing this previous post about the issue:http://forums.trovegame.com/showthre...-Twitching-FixIf the suggest [..]
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2:06 am, March 16, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Have you tried all of the steps listed in this support article? If so, please submit a ticket so our CS team can inves [..]
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12:06 pm, March 15, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please submit a support ticket at support.trionworlds.com so that our Technical Support team can trou [..]
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2:06 am, March 13, 2017
Quote:
Originally Posted by GM Talriel
Hey there, Silk. We are very sorry to hear about this issue. Have you tried the troubleshooting steps found here? If so, and you ar [..]
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2:06 am, March 13, 2017
Quote:
Originally Posted by GM Talriel
Hey Vanquish! We are very sorry to hear that you are still having trouble. We would like for you to go ahead and create a support t [..]
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2:06 am, March 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Have you attempted all of the troubleshooting steps in this support article? If not, please give those a try. If you'r [..]
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2:06 am, March 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Are you still having trouble with this? If so, please submit a ticket so our CS team can help you troubleshoot further [..]
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2:06 am, March 7, 2017
Quote:
Originally Posted by GM Talriel
Hey all! If you are experiencing network issues when playing Trove we would very highly suggest that you run through the troublesho [..]
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12:06 pm, March 6, 2017
Quote:
Originally Posted by Hesk
Hello! For any issues with game crashes, please make sure to submit a support ticket at support.trionworlds.com so that our Technical Sup [..]
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12:06 pm, March 6, 2017
Quote:
Originally Posted by Hesk
Hello! Please have your friend submit a support ticket at support.trionworlds.com so that our Technical Support team can troubleshoot wit [..]
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12:06 pm, March 2, 2017
Quote:
Originally Posted by Hesk
Hello! As this issue has re-occurred for you, I would recommend submitting a support ticket at support.trionworlds.com so that our Techni [..]
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12:06 pm, March 1, 2017
Quote:
Originally Posted by Hesk
Hello, and thank you for your report. Please make sure to submit a support ticket at support.trionworlds.com so that our Technical Suppor [..]
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12:06 pm, February 28, 2017
Quote:
Originally Posted by Hesk
Hello! Please make sure to submit a support ticket at support.trionworlds.com so that your Technical Support team can troubleshoot the is [..]
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12:06 pm, February 28, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please submit a support ticket at support.trionworlds.com so that our Technical Support team can trou [..]
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2:06 am, February 28, 2017
Quote:
Originally Posted by GM Talriel
Good morning, Brinize. This sounds like an issue that you are going to have to discuss with your TV/ Monitor manufacturer. Its not [..]
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2:06 am, February 23, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you've already tried all of the basic troubleshooting steps for this issue, please update your ticket and let our t [..]
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12:06 pm, February 22, 2017
Quote:
Originally Posted by Hesk
Hello! Please have your friend try these steps, and if the issue persists, please have him submit a support ticket at support.trionworlds [..]
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2:06 am, February 20, 2017
Quote:
Originally Posted by GM Talriel
Hey guys,If you are still having issues logging into Trove on PC we would like for you to go ahead and try out the troubleshooting [..]
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2:06 am, February 20, 2017
Quote:
Originally Posted by GM Talriel
Hey guys,If you are still having issues logging into Trove on PC we would like for you to go ahead and try out the troubleshooting [..]
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2:06 am, February 20, 2017
Quote:
Originally Posted by GM Talriel
Good afternoon,We are very sorry to hear about the issue you are experiencing. We would like for you to go ahead and create a suppo [..]
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2:06 am, February 20, 2017
Quote:
Originally Posted by GM Talriel
Good afternoon,We are very sorry to hear about the issue you are experiencing. We would like for you to go ahead and create a suppo [..]
View
2:06 am, February 20, 2017
Quote:
Originally Posted by GM Talriel
Good afternoon,We are very sorry to hear about the issue you are experiencing. We would like for you to go ahead and create a suppo [..]
View
2:06 am, February 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd give these troubleshooting steps a try and see if they help. If not, submit a ticket and provide our CS team with [..]
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12:06 pm, February 16, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please submit a support ticket at support.trionworlds.com so that our Tech Support team can troublesh [..]
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2:06 am, February 16, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd take a look at this support article and try the steps listed there. If they don't help, please submit a ticket so [..]
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2:06 am, February 16, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! You may need to check your audio drivers and see if they need to be updated. You can find instructions on how to do th [..]
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2:06 am, February 12, 2017
Quote:
Originally Posted by ZamboniChaos
Do you have multi-threading enabled by any chance? If so, I'd disable it and see if notice an increase in performance. You may al [..]
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2:06 am, February 1, 2017
Quote:
Originally Posted by ZamboniChaos
Hi there! I'd take a look at this support article and see if the steps listed there help. If not, submit a ticket so our CS team [..]
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2:06 am, February 1, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the trouble! I'd take a look at these troubleshooting steps and give them a try. If those don't help, contac [..]
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12:06 pm, January 26, 2017
Quote:
Originally Posted by Hesk
Hello! Please make sure to try the Trove steps in this link:https://support.trionworlds.com/hc/e...raphics-IssuesIf the issue continues, [..]
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2:06 am, January 26, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd take a look at these troubleshooting steps and see if any of them help you. If not, submit a ticket so our CS team [..]
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12:06 pm, January 24, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket via support.trionworlds.com for these issues, so that the relevant teams can investigate and/or tro [..]
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2:06 am, January 23, 2017
Quote:
Originally Posted by Carthax
If you're playing on PC you should have a materials inventory that the majority of your materials will automatically go to. If you don [..]
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2:06 am, January 20, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd take a look at this support article and see if there are any troubleshooting steps you haven't tried yet. If that [..]
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2:06 am, January 20, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I checked your account and I didn't see any reason why you would be blocked from logging in, so this may be an intermi [..]
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2:06 am, January 19, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you've already tried all of the troubleshooting steps listed in this support article, go ahead and submit a support [..]
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2:06 am, January 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd take a look at this support article and see if any of those steps help. If not, you may want to submit a ticket so [..]
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2:06 am, January 12, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble! Go ahead and give these troubleshooting steps a try and see if that helps. If not, contact our CS team dir [..]
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2:06 am, January 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If the following troubleshooting steps don't help, submit a support ticket so our CS team can investigate this further [..]
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2:06 am, January 8, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Have you already tried all of the troubleshooting steps listed in this support article? You may also want to try openi [..]
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2:06 am, December 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd give these troubleshooting steps a try if you haven't already. If those don't help, submit a ticket so our CS team [..]
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12:06 pm, December 29, 2016
Quote:
Originally Posted by Hesk
Hello! We do have an active bug report in for this issue, so please keep an eye on upcoming patch notes for any fixes.
Jump to [..]
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12:06 pm, December 29, 2016
Quote:
Originally Posted by Hesk
Hello! If you've followed all of the steps on the support site, and are still having difficulty connecting, I would recommend submitting [..]
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12:06 pm, December 28, 2016
Quote:
Originally Posted by Hesk
Hello! Please make sure to submit a support ticket at support.trionworlds.com so that our Tech Support team can troubleshoot this issue w [..]
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2:06 am, December 27, 2016
Quote:
Originally Posted by GM Talriel
We are sorry to hear about your troubles here. The first thing we would ask is that you follow all the troubleshooting steps found [..]
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12:06 pm, December 21, 2016
Quote:
Originally Posted by Hesk
If these issues continue, please make sure to submit a support ticket at support.trionworlds.com so that our Tech Support team can troubl [..]
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2:06 am, December 21, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everyone, sorry for the trouble. I'd review this support article and make sure you've tried all of the steps listed there. If [..]
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12:06 pm, December 20, 2016
Quote:
Originally Posted by Hesk
Hello! Putting your settings back at default may resolve the issue for you, but if it does continue, please submit a support ticket at su [..]
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12:06 pm, December 20, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and if you continue having issues, please submit a support ticket at support.trionworlds.com so that our T [..]
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12:06 pm, December 14, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and if they continue, please submit a support ticket at support.trionworlds.com so that our Tech Support t [..]
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12:06 pm, December 13, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and if you continue having problems, please submit or update a support ticket at support.trionworlds.com.h [..]
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2:06 am, December 13, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Shyne_7
*asks for st invites* *got invited* *accepts* *crashes on the way* *sp [..]
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12:06 pm, December 7, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists.https://support.trionworlds.c [..]
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2:06 am, December 7, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having trouble. We have some basic troubleshooting steps on our support page you may want to chec [..]
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2:06 am, December 6, 2016
Quote:
Originally Posted by Carthax
Quote:
Originally Posted by Dulge
zoomed up to the image of a ***** knight's face.
Hopefully [..]
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12:06 pm, December 1, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps: https://support.trionworlds.com/hc/e...rashing-Issues If you continue having problems, please submit a s [..]
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