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RESOLVED - Shadow Tower Souls & Caches Compensation

3:06 am, April 11, 2018 Update 2 - The issue with Patrons receiving non-Patron rewards should be resolved. All players should now have the correct compensation. If you see issues with your granted items please let us know. [..] View

UPDATED - Shadow Tower Souls & Caches Compensation

1:06 pm, April 7, 2018 Update 1 - It looks like some Patrons received non-Patron rewards so we're putting the rest of the grants on hold until we've corrected these errors. No one should miss out on the proper rewards but w [..] View

Shadow Tower Souls & Caches Compensation

3:06 am, April 5, 2018 Greetings, folks! On Monday, April 2, 2018 we ran into a few bugs that were very frustrating. The bonus day for Shadow Towers wasn't properly applied to Caches and Souls, plus there was general instab [..] View

Fasti: Shadow Tower Souls & Caches Compensation

3:06 am, April 5, 2018 Quote: Originally Posted by Fasti Greetings, folks!On Monday, April 2, 2018 we ran into a few bugs that were very frustrating. The bonus day for Shadow Towers wasn't prop [..] View

Luxion's Heroic Weekend!

3:06 am, March 30, 2018 Luxion of the Golden Hoard is a gorgeous gilded dragon who returns to the Hub twice a month to trade goods for Dragon Coins. You'll find Luxion near the Dragon Crucible. Luxion's wares have been twea [..] View

Fasti: Luxion's Heroic Weekend!

3:06 am, March 30, 2018 Quote: Originally Posted by Fasti Luxion of the Golden Hoard is a gorgeous gilded dragon who returns to the Hub twice a month to trade goods for Dragon Coins. You'll find [..] View

Fasti: Un-able to play Trove after Heroes update.

3:06 am, March 30, 2018 Quote: Originally Posted by Fasti Hey there!I moved your thread to the Tech Support forums as "bugs" generally impact most players in the same way and this is l [..] View

Heroes Patch Notes - March 27, 2018

3:06 am, March 26, 2018 Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur once per account, and should not occur again after a restart. Attempti [..] View

PostCard: Heroes Patch Notes - March 27, 2018

3:06 am, March 26, 2018 Quote: Originally Posted by PostCard Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur onc [..] View

Fasti: Store not working

2:06 am, March 15, 2018 Quote: Originally Posted by Fasti Can you give us more info on what was happening when you tried to make a purchase? It may help us figure out the cause. Just to be clear [..] View

Fasti: Trove dev question thread - March 9, 2018

12:06 pm, March 6, 2018 Quote: Originally Posted by Fasti Hey all,We're back on Friday with a livestream to discuss some of the general quality of life improvements coming with Trove - Heroes.As [..] View

PostCard: PTS Patch Notes - Trove Heroes - February 16, 2018

2:06 am, February 17, 2018 Quote: Originally Posted by PostCard New Class - VanguardianSwooping in to the spotlight, the Vanguardian’s here to save the day! The Vanguardian packs a punch [..] View

Fasti: Trove Livestream Notes 22/12/2017

2:06 am, December 23, 2017 Quote: Originally Posted by Fasti Quote: Originally Posted by Shirokiri Editing is now finalised, needed to add some extra stuff emailed. : [..] View

Friday's Year End Livestream

2:06 am, December 22, 2017 This Friday is the final Trove livestream of 2017 - come hang out for a year end blowout of giveaways and general awesomeness!Trove LivestreamStart Time: Friday, December 22 at 12:30 PM PST / 8:30 P [..] View

Fasti: Friday's Year End Livestream

2:06 am, December 22, 2017 Quote: Originally Posted by Fasti This Friday is the final Trove livestream of 2017 - come hang out for a year end blowout of giveaways and general awesomeness!Trove Live [..] View

Fasti: Trove RT and Follow to Win - Mega Menagerie Pack Giveaway

3:06 am, October 11, 2017 Quote: Originally Posted by Fasti Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..] View

Fasti: I can't install glyph - error

3:06 am, October 6, 2017 Quote: Originally Posted by Fasti Error codes in the 5000 range are generally related to Windows/OS issues. It means that something in the operating system is blocking in [..] View

Hesk: Update error #1008

1:06 pm, October 5, 2017 Quote: Originally Posted by Hesk Hello! I would recommend trying these steps; if the issue persists, please submit a support ticket at support.trionworlds.com.https://sup [..] View

Fasti: Battle Arena

3:06 am, September 19, 2017 Quote: Originally Posted by Fasti Quote: Originally Posted by Rayed After making a battle arena how do i make available to everyone globally [..] View

Fasti: Flux Crisis

3:06 am, September 8, 2017 Quote: Originally Posted by Fasti Every economy will adjust over time. When changes happen there will be a period of adjustment. Players will find what they are willing t [..] View

Hesk: Error (#1016)

1:06 pm, August 30, 2017 Quote: Originally Posted by Hesk Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists.https://support.trionworlds.c [..] View

Hesk: How to resolve Error #1007

1:06 pm, August 27, 2017 Quote: Originally Posted by Hesk Hello! Please try these steps, and if the issue persists, please submit a support ticket at support.trionworlds.com.https://support.trion [..] View

Hesk: Updating ..

1:06 pm, August 23, 2017 Quote: Originally Posted by Hesk Hello! Please submit a support ticket at support.trionworlds.com and we'll be happy to troubleshoot with you. In the meantime, I'd recomm [..] View

Hesk: Eternal Loop Update

1:06 pm, August 23, 2017 Quote: Originally Posted by Hesk Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists.https://support.trionworlds.c [..] View

Fasti: Bye Trove

3:06 am, August 23, 2017 Quote: Originally Posted by Fasti Thanks for the feedback. We're sorry to see you go but we can understand your concerns.1. Bug fixes are handled based on priority. For t [..] View

Fasti: Can't do anything with my Pearls of Wisdom other than use in forge-Inventory P

3:06 am, July 18, 2017 Quote: Originally Posted by Fasti Quote: Originally Posted by ZgOrangePanda I bought some pearls for a good price earlier. I was going to us [..] View

Morticus: 2 Man Ultra Darknik

3:06 am, July 13, 2017 Quote: Originally Posted by Morticus Quote: Originally Posted by PandaGaming Me and a friend decided to have some 'fun' if I can even call t [..] View

Hesk: Glyph launcher doesn't start

1:06 pm, June 15, 2017 Quote: Originally Posted by Hesk Hello! Please attempt these steps (clearing appdata is most likely to resolve the issue), and submit a support ticket at support.trionwor [..] View

ZamboniChaos: Update Error

3:06 am, May 24, 2017 Quote: Originally Posted by ZamboniChaos Hey there! Please give these troubleshooting steps a try and see if they help. If you're on Mac, try the steps listed in this sup [..] View

Din Othar: Trove Weekly Q&A Thread - May 26th, 2017

3:06 am, May 24, 2017 Quote: Originally Posted by Din Othar Quote: Originally Posted by MagicMate Hey there; thought I'd drop a few questions I'm curious about: [..] View

TrionBrasse: Rolling Back Club Worlds

1:06 pm, May 9, 2017 Quote: Originally Posted by TrionBrasse Hey everyone, We held some lengthy discussions internally today, and wanted to give everyone an update on our policy regarding Cl [..] View

ZamboniChaos: [macOS] Unable to login to GLYPH (#2016)

3:06 am, April 21, 2017 Quote: Originally Posted by ZamboniChaos Hey there! You may want to take a look at this support article as well and see if that helps. If not, submit a ticket so our CS t [..] View

ZamboniChaos: Trove after today's update does not open

3:06 am, April 14, 2017 Quote: Originally Posted by ZamboniChaos Hey there! The first thing I would suggest is to review this support article and try the troubleshooting steps listed there. If t [..] View

Fasti: I Cant Log In Please Help

3:06 am, April 12, 2017 Quote: Originally Posted by Fasti Quote: Originally Posted by Cashmoneyunicorn I cant log in my trove every time i do i kicks me out and ask [..] View

Fasti: Well..

3:06 am, April 4, 2017 Quote: Originally Posted by Fasti Quote: Originally Posted by ZnoobX SoLo Never has trove ever been hit with a day like this. This must be t [..] View

Fasti: Xbox One - Patch in Certification

3:06 am, March 28, 2017 Quote: Originally Posted by Fasti Hey all, I wanted to drop a line to let everyone know that we have an Xbox One patch that is in certification with the Xbox One team no [..] View

Fasti: Steam/Trove Stores

3:06 am, March 28, 2017 Quote: Originally Posted by Fasti We do our best to have sales align between Glyph and Steam, but it's not always possible. In this case Steam had an option for a 48 hou [..] View

ZamboniChaos: Out of date, please update to the latest version - Cant login (HELP)

2:06 am, March 16, 2017 Quote: Originally Posted by ZamboniChaos Hey there! Have you tried all of the steps listed in this support article? If so, please submit a ticket so our CS team can inves [..] View

Fasti: Trove® Celebration Razer Controller Giveaway Contest Official Rules and Condit

2:06 am, March 16, 2017 Quote: Originally Posted by Fasti Trove® Launch Celebration Razer Controller Giveaway ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. [..] View

Trove Console Launch Patch Notes – 3/14/2017

12:06 pm, March 9, 2017 Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what’s ahead for Trove. For Xbox One players you&rsq [..] View

Fasti: Trove Console Launch Patch - March 14, 2017

12:06 pm, March 9, 2017 Quote: Originally Posted by Fasti Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what [..] View

Fasti: Trove Console Launch Patch Notes – 3/14/2017

12:06 pm, March 9, 2017 Quote: Originally Posted by Fasti Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what [..] View

Fasti: Is trove ever going to be optimized?

2:06 am, March 2, 2017 Quote: Originally Posted by Fasti Quote: Originally Posted by Description Title says it all. I'm not sure that it does. Hook me [..] View

ZamboniChaos: I can't open Trove!

2:06 am, February 16, 2017 Quote: Originally Posted by ZamboniChaos Hey there! I'd take a look at this support article and try the steps listed there. If they don't help, please submit a ticket so [..] View

Fasti: Linking account

2:06 am, February 8, 2017 Quote: Originally Posted by Fasti Quote: Originally Posted by TwistedFate A buddy of mine is having trouble linking his Xbox to his Trion ac [..] View

Forum Layout Changes - February 6, 2017

2:06 am, February 7, 2017 Hey folks, We want to make sure we can better track feedback from all platforms so we've made changes to the way the Trove forums are laid out. We've created categories for PC/Mac as well as Xbox O [..] View

Fasti: Forum Layout Changes - February 6, 2017

2:06 am, February 7, 2017 Quote: Originally Posted by Fasti Hey folks, You're about to see changes coming to the way the Trove forums are laid out. I want to make sure we can better track feedba [..] View

ZamboniChaos: Out of Date..?

2:06 am, February 1, 2017 Quote: Originally Posted by ZamboniChaos Hey there, sorry for the trouble! I'd take a look at these troubleshooting steps and give them a try. If those don't help, contac [..] View

ZamboniChaos: Out of date error

2:06 am, February 1, 2017 Quote: Originally Posted by ZamboniChaos Hi there! I'd take a look at this support article and see if the steps listed there help. If not, submit a ticket so our CS team [..] View

ZamboniChaos: My Trove Doesn't work...PLs help meh.. someone..

2:06 am, January 26, 2017 Quote: Originally Posted by ZamboniChaos Hey there! I'd take a look at these troubleshooting steps and see if any of them help you. If not, submit a ticket so our CS team [..] View

Carthax: No 3rd tab on menu!!!

2:06 am, January 23, 2017 Quote: Originally Posted by Carthax If you're playing on PC you should have a materials inventory that the majority of your materials will automatically go to. If you don [..] View

ZamboniChaos: Failed to connect to auth server, often.

2:06 am, January 20, 2017 Quote: Originally Posted by ZamboniChaos Hey there! I checked your account and I didn't see any reason why you would be blocked from logging in, so this may be an intermi [..] View

ZamboniChaos: Error #1027 on Mac

2:06 am, January 19, 2017 Quote: Originally Posted by ZamboniChaos Hey there! If you've already tried all of the troubleshooting steps listed in this support article, go ahead and submit a support [..] View

Fasti: Class Coins

2:06 am, January 13, 2017 Quote: Originally Posted by Fasti I've moved the thread to the Xbox One General Discussion forum and changed the title of the thread to fit the specific feedback.The cons [..] View

ZamboniChaos: Glyph crashes and screen blacks out

2:06 am, January 13, 2017 Quote: Originally Posted by ZamboniChaos Hey there! I'd take a look at this support article and see if any of those steps help. If not, you may want to submit a ticket so [..] View

ZamboniChaos: I can't log in

2:06 am, January 12, 2017 Quote: Originally Posted by ZamboniChaos Hey there! If the following troubleshooting steps don't help, submit a support ticket so our CS team can investigate this further [..] View

ZamboniChaos: Error #5020;5

2:06 am, January 12, 2017 Quote: Originally Posted by ZamboniChaos Sorry for the trouble! Go ahead and give these troubleshooting steps a try and see if that helps. If not, contact our CS team dir [..] View

ZamboniChaos: Glyph client stucks on taskbar

2:06 am, January 8, 2017 Quote: Originally Posted by ZamboniChaos Hey there! Have you already tried all of the troubleshooting steps listed in this support article? You may also want to try openi [..] View

Avarem: A warning to anyone wanting to make it to top mastery

2:06 am, January 6, 2017 Quote: Originally Posted by Avarem Hey guys, Since having a tie at max mastery is non-exploitable our CS team will be granting rewards for this board to everyone who tie [..] View

ZamboniChaos: my game not working

2:06 am, December 31, 2016 Quote: Originally Posted by ZamboniChaos Hey there! I'd give these troubleshooting steps a try if you haven't already. If those don't help, submit a ticket so our CS team [..] View

GM Talriel: Glyph Patcher Keeps Stopping,

2:06 am, December 27, 2016 Quote: Originally Posted by GM Talriel We are sorry to hear about your troubles here. The first thing we would ask is that you follow all the troubleshooting steps found [..] View

Fasti: Updated - Xbox One loading new worlds - December 25, 2016

12:06 pm, December 26, 2016 Quote: Originally Posted by Fasti Quote: Originally Posted by CrownRoyal Think we could put a message notifying server next time? Just about [..] View

Twixler: How do you join the specific Trove discord?

2:06 am, December 22, 2016 Quote: Originally Posted by Twixler Hey there! I'm not sure exactly which discord you mean, a lot of clubs have their own. Trovesaurus has a great discord channel, open [..] View

ZamboniChaos: Error 1004

2:06 am, December 21, 2016 Quote: Originally Posted by ZamboniChaos Hey everyone, sorry for the trouble. I'd review this support article and make sure you've tried all of the steps listed there. If [..] View

Hesk: Trove crash on start (OSX)

12:06 pm, December 20, 2016 Quote: Originally Posted by Hesk Hello! Please try these steps, and if you continue having issues, please submit a support ticket at support.trionworlds.com so that our T [..] View

Hesk: Trove Crashing Without Opening

12:06 pm, December 14, 2016 Quote: Originally Posted by Hesk Hello! Please try these steps, and if they continue, please submit a support ticket at support.trionworlds.com so that our Tech Support t [..] View

Hesk: Crashing when clicking of the hard st tab in the "Shadow Tower Portal" tab

12:06 pm, December 13, 2016 Quote: Originally Posted by Hesk Hello! Please try these steps, and if you continue having problems, please submit or update a support ticket at support.trionworlds.com.h [..] View

Hesk: Mac Crash when accessing Shadow Tower Portal

12:06 pm, December 7, 2016 Quote: Originally Posted by Hesk Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists.https://support.trionworlds.c [..] View

ZamboniChaos: Severe resolution issues on Mac since update

2:06 am, December 7, 2016 Quote: Originally Posted by ZamboniChaos Hey there! Sorry to hear you're having trouble. We have some basic troubleshooting steps on our support page you may want to chec [..] View

Carthax: Can't load into game first time.

2:06 am, December 6, 2016 Quote: Originally Posted by Carthax Quote: Originally Posted by Dulge zoomed up to the image of a ***** knight's face. Hopefully [..] View

ZamboniChaos: Glyph keep on asking me to update..

2:06 am, November 23, 2016 Quote: Originally Posted by ZamboniChaos Hey there! My first suggestion would be to review this support article and try the troubleshooting steps listed there. If those d [..] View

ZamboniChaos: Patron Problems

2:06 am, November 20, 2016 Quote: Originally Posted by ZamboniChaos Sorry for the wait! Tickets are generally answered in the order they're received, so one of our CS agents will respond as soon as [..] View

ZamboniChaos: Purchase declined

2:06 am, November 20, 2016 Quote: Originally Posted by ZamboniChaos Tickets are generally answered in the order they're received, so one of our agents will respond as soon as they can! J [..] View

ZamboniChaos: Disconnecting during PvP Battles

2:06 am, November 20, 2016 Quote: Originally Posted by ZamboniChaos Hmm, you may want to have him try these troubleshooting steps and see if that helps at all. If not, have him submit a support tic [..] View

ZamboniChaos: Launcher bug

2:06 am, November 19, 2016 Quote: Originally Posted by ZamboniChaos Sorry you're having trouble with Glyph! Go ahead and give these troubleshooting steps a try and see if any of those work for you. [..] View

ZamboniChaos: I bought me for 2 days ago the starterpack i dont have get it and conta

2:06 am, November 13, 2016 Quote: Originally Posted by ZamboniChaos Hey there! Our response times vary depending on a number of factors. Generally, tickets are answered in the order they're receive [..] View

Fasti: Can i sell trove carpet code?

12:06 pm, November 6, 2016 Quote: Originally Posted by Fasti Buying a code from someone is generally a bad idea because the code can't be confirmed by the buyer until the trade is done. If anyone i [..] View

ZamboniChaos: my account was receding a half day back... really ?

2:06 am, November 3, 2016 Quote: Originally Posted by ZamboniChaos Hey there! Tickets are generally answered in the order they're received, so one of our CS agents will respond as soon as they can [..] View

ZamboniChaos: Update 1004 error. Help.

2:06 am, October 30, 2016 Quote: Originally Posted by ZamboniChaos These troubleshooting steps might help you sort this out. If those don't work, contact our CS team so they can take a closer look [..] View

ZamboniChaos: Launcher

3:06 am, October 27, 2016 Quote: Originally Posted by ZamboniChaos Hey there! If you're still encountering this error, I'd take a look at this support article. If you need further help, please sub [..] View

Trove Translation Celebration – French and German

3:06 am, October 26, 2016 Trove is getting multilingual up in here! With Brazilian Portuguese translation under way, we wanted to let everyone know that French and German are now available for everyone! To use Trove in DE o [..] View

Junebug: Shadow Stain Aura Issue. Not Visible on Ground. HELP.

3:06 am, October 18, 2016 Quote: Originally Posted by Junebug Thanks for reporting this, guys. We made a blanket fix to address most issues with vanishing sprites, but there are still some outlier [..] View

ZamboniChaos: Erro #1008 New Patch

3:06 am, October 12, 2016 Quote: Originally Posted by ZamboniChaos Hey there! If you're still encountering this error, try following these steps:Open Glyph Sign in but do not update or log into an [..] View

Avarem: General PTS Patch Notes - Oct 10

3:06 am, October 11, 2016 Quote: Originally Posted by Avarem These are some high level notes about what is new on PTS! * Multi-threading is still on by default only on PTS! Please report all bugs [..] View

ZamboniChaos: Trove.exe - aplication error

3:06 am, October 9, 2016 Quote: Originally Posted by ZamboniChaos This error is sometimes caused by your antivirus settings, so you may want to review this support article and follow the steps fo [..] View

Srayer: A projectiles / Bombs / Throwing things in general bug

1:06 pm, October 1, 2016 Quote: Originally Posted by Srayer This will be fixed in the next PTS update. I've seen a few posts on this issue, so thank you to everyone who reported it! Ju [..] View

ZamboniChaos: Error handler

3:06 am, September 29, 2016 Quote: Originally Posted by ZamboniChaos We have some general troubleshooting steps for crashing issues you may want to take a look at, but if those don't help I'd submit [..] View

Fasti: Why are all the packs not available 24/7

1:06 pm, September 28, 2016 Quote: Originally Posted by Fasti We can definitely understand the desire to have all packs available all the time, but managing the contents of an in game store can get [..] View

Glyph Patch Notes September 27, 2016

3:06 am, September 28, 2016 Patch Notes Windows XP Version of Glyph There is now a version of Glyph for specifically for Window's XP users. This limited version of Glyph will only allow authentication into XP supported games (RI [..] View

ZamboniChaos: Broken game ui

3:06 am, September 25, 2016 Quote: Originally Posted by ZamboniChaos Hey there! I'd take a look at this support article and give those steps a try. If those don't work, contact our CS team directly [..] View

Fasti: Losing 150 Mastery Glitch / Bug Using Minor Experience Coin on Dino Tamer

3:06 am, September 20, 2016 Quote: Originally Posted by Fasti Hey there,Can you write out the specific issue that's happening? The more specific you can be, the better. Here's a general guide for ho [..] View

ZamboniChaos: cant go to hub world

3:06 am, September 18, 2016 Quote: Originally Posted by ZamboniChaos Quote: Originally Posted by XxSWxX I feel like my account is messed up beyond repair, how do i dele [..] View

Fasti: Please help me

3:06 am, September 17, 2016 Quote: Originally Posted by Fasti Some general info on Classes if you're interested in trying out new ones. All classes can be played for a trial period for free! Play u [..] View

Fasti: Is the Gunslinger dead?

3:06 am, September 17, 2016 Quote: Originally Posted by Fasti Quote: Originally Posted by Woofbottoms At PAX I asked Avarem about this and he didn't seem aware of it (o [..] View

Fasti: Huge mistake please help

3:06 am, September 14, 2016 Quote: Originally Posted by Fasti Once an item is sold on the Marketplace we don't generally interfere. In cases where in game issues happen and help is needed, be sure t [..] View

Hesk: General Movement Problems

1:06 pm, September 13, 2016 Quote: Originally Posted by Hesk Hello! Please have your friend make sure any gamepad controllers are disconnected, and if he's still having issues, please have him submi [..] View

Fasti: When Your Power Rank Goes Down

3:06 am, September 10, 2016 Quote: Originally Posted by Fasti Quote: Originally Posted by ScottishFockle And you have no idea why or how it happened but you just know t [..] View

ZamboniChaos: Cant update trove

3:06 am, September 10, 2016 Quote: Originally Posted by ZamboniChaos Sorry for the frustration! I'd give these troubleshooting steps a try and see if they help you at all. If not, submit a support t [..] View

Fasti: Trove RT and Follow to Win - Prehistoric Pack Giveaway

3:06 am, September 8, 2016 Quote: Originally Posted by Fasti Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..] View

Hesk: Error 1016? How do I fix this? (Couldn't find anything on google)

1:06 pm, September 7, 2016 Quote: Originally Posted by Hesk Hello! Please attempt these steps, and submit a support ticket at support.trionworlds.com if you continue having issues.https://support.t [..] View

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