3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Hey all,We're bringing Trove for PC and PS4 offline at 5:30 PM PDT (12:30 AM GMT) for a quick hotfix to resolve the issue with the Vangu [..]
View
3:06 am, April 12, 2018
Update 2 - Looks like we only needed a couple extra minutes and are back online. Thanks, folks!
Update 1 - The update resolved the Vanguardian damage issue but we're checking on a few last minute thi [..]
View
3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Please check out this post on how to report bugs so we can address them as quickly as possible. A key elements are not creating new thre [..]
View
3:06 am, April 6, 2018
Update 5 - 4:15 PM PDT (11:15 PM GMT) - Hey folks! We're not making a promise on the EU issues being completely fixed forever, but things are looking much better. We made some adjustments that went up [..]
View
1:06 pm, April 5, 2018
Quote:
Originally Posted by Fasti
Hey all,We're working to get the Trove login issue resolved as quickly as possible. Check back here for regular updates.Thank you
[..]
View
1:06 pm, April 5, 2018
Update 1 - 4AM PDT (11AM GMT) - The team is still focused on getting to the bottom of these login issues. Please bear with us.
Hey all,
We're working to get the Trove login issue resolved as quickly [..]
View
3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TJ13
No word on any progress. Also no update on the "internal" talks [..]
View
1:06 pm, March 30, 2018
Quote:
Originally Posted by Fasti
Hi folks,I wanted to make sure you all knew we're reading over the feedback and watching how people are progressing toward crafting the [..]
View
3:06 am, March 29, 2018
Quote:
Originally Posted by Fasti
Hey there! Please help us find the cause of issues so we can resolve them more quickly. To help with that we want to keep different iss [..]
View
1:06 pm, March 25, 2018
Quote:
Originally Posted by PostCard
Hey folks,To alleviate some server issues, we're doing a quick server restart at 9:30 PM PDT (4:30 AM GMT).The downtime is very likel [..]
View
1:06 pm, March 25, 2018
Hey folks,
To alleviate some server issues being observed on PC, we're doing a quick server restart at 9:30 PM PDT (4:30 AM GMT).
The downtime is very likely to be under 30 minutes as it's a simple [..]
View
2:06 am, March 2, 2018
Quote:
Originally Posted by Fasti
Hey there!Most players aren't experiencing this issue so we'll want to troubleshoot things first. Usually this would be caused by an add [..]
View
12:06 pm, February 20, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesTweaked Rampage Challenge tier completion objectives to require 1/2/3 Gigastormer kills for 1st, 2nd, and 3rd tiers [..]
View
2:06 am, February 16, 2018
Quote:
Originally Posted by Fasti
Hey all,We're doing a quick restart with a small hotfix to implement the Daily Login Rewards that should be live for Hellbugs in Love. T [..]
View
2:06 am, February 16, 2018
Hey all,
We're doing a quick restart with a small hotfix to implement the Daily Login Rewards that should be live for Hellbugs in Love. They will be avaiable with each login starting after the nightly [..]
View
2:06 am, February 14, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by dookie
Nobody I know with more than 15k pr has been able to collect thier rewa [..]
View
2:06 am, February 10, 2018
Quote:
Originally Posted by Fasti
Try to access the support site to submit a ticket. If it works, explain the situation in the ticket so they can work with you. Try setti [..]
View
2:06 am, February 7, 2018
Greetings, Trovians!
Earlier today we had an unexpected issue arise with the Levantis WV-4 Hoverboard mount appearing in the Trove Store as the Blocky Bonus (BB) item. The BB item was intended to be [..]
View
2:06 am, February 7, 2018
Quote:
Originally Posted by Fasti
Greetings, Trovians! Earlier today we had an unexpected issue arise with the Levantis WV-4 Hoverboard mount appearing in the Trove Stor [..]
View
2:06 am, January 9, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Plague_Bearer
A1:"Down with the sickness"
[..]
View
2:06 am, December 28, 2017
Quote:
Originally Posted by Fasti
Trove was built originally with the use of travel portals in mind, Adding the atlas took a fair bit of work, but was definitely a big im [..]
View
2:06 am, December 23, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Shinxila
Snowfest Mystery Boxes, exactly the one i had in mind. How do we get [..]
View
2:06 am, December 23, 2017
Quote:
Originally Posted by Fasti
Hey folks,To be sure everything is running smoothly through the holidays we're doing a quick server restart at 3AM PST (11AM GMT) to syn [..]
View
2:06 am, December 23, 2017
Hey folks,
To be sure everything is running smoothly through the holidays we're doing a quick server restart at 3AM PST (11AM GMT) to sync up all the servers to some network changes.
The downtime is [..]
View
2:06 am, December 13, 2017
Update 10 - 10 AM PST (5 PM GMT) - The attacks on the Dallas hub have increased quite a bit which is causing connection issues on our NA servers (and other places). The team is still working with the [..]
View
2:06 am, December 12, 2017
Quote:
Originally Posted by Fasti
Hey all,We're bringing Trove offline on Tuesday, Dec. 12, 2017 at 7AM PST (3PM GMT) for maintenance and a quick update to reduce a commo [..]
View
2:06 am, December 12, 2017
Hey all,
We're bringing Trove offline on Tuesday, Dec. 12, 2017 at 7AM PST (3PM GMT) for maintenance and a quick update to reduce a common crash on the PS4.
Downtime should be under 3 hours but we'l [..]
View
2:06 am, December 12, 2017
Update 9 - Dec. 11 - 11:20 AM PST (7:20 PM GMT) - Steps have been taken to further mitigate the DDoS attacks and they have helped a lot. The attacks are less consistent than they were but do still pop [..]
View
12:06 pm, November 28, 2017
Update 8 - 6:45 PM PST (2:45 AM GMT) - 11/27 - While the DDoS has not yet abated, we do continue to work with the ISP to monitor and reduce the impact of these attacks.Update 7 - 5:30 AM PST (1:30 PM [..]
View
2:06 am, November 27, 2017
Update 7 - 5:30 AM PST (1:30 PM GMT) - Unfortunately the DDoS has continued over the weekend with only a few brief breaks in between. We'll continue to work with the ISP to reduce the impact of these [..]
View
2:06 am, November 24, 2017
Update 6 - 12:50 PM PST (8:50 PM GMT) - 11/23 - The DDoS has started up again over the last few hours, unfortunately. We're going to continue to do work to minimize the impact on your play experiences [..]
View
2:06 am, November 23, 2017
Update 5 - 9:30 AM PST (5:30 PM GMT) - We are seeing periods of relative calm, a few hours at a time, on the DDoS front. We're still in regular communication with the data center and ISP as we work to [..]
View
2:06 am, November 22, 2017
Update 4 - Nov. 21 - 6:45 AM PST (2:45 PM GMT) - Hey again, folks. We had a pretty decent stretch where the DDoS seemed to subside for a while but it kicked up again yesterday. The team is still activ [..]
View
2:06 am, November 21, 2017
Hey all,
We're bringing the console versions of Trove offline at 10:30 AM PST (6:30 PM GMT) for a quick deploy to address an issue that prevented members of some clubs from logging in.
Downtime shou [..]
View
2:06 am, November 21, 2017
Quote:
Originally Posted by Fasti
We're investigating this bug now. It shouldn't have an impact on the free fixtures at all and is just a confusing visual issue. If we ca [..]
View
2:06 am, November 21, 2017
Quote:
Originally Posted by Fasti
Hey all,We're bringing the console versions of Trove offline at 10:30 AM PST (6:30 PM GMT) for a quick deploy to address an issue that p [..]
View
12:06 pm, November 18, 2017
Hey folks,
We've got a hotfix to allow some club members to log in to the game, so we're doing another quick hotfix and restart.
The downtime should be under 45 minutes and will start at 10:20 PM PS [..]
View
12:06 pm, November 18, 2017
Quote:
Originally Posted by PostCard
Hey folks,We've got a hotfix to allow some club members to log in to the game, so we're doing another quick hotfix and restart.The do [..]
View
2:06 am, November 17, 2017
Quote:
Originally Posted by Fasti
Hey all,We're bringing Trove offline at 10:30 AM PST (6:30 PM GMT) for a quick hotfix and a restart to make sure the changes are impleme [..]
View
2:06 am, November 16, 2017
Update 3 - 3:25 PM PST (11:25 PM GMT) - The ongoing DDoS attacks are not pointed directly at us but are hitting the route our traffic takes. We have adjusted the path we're using and working with the [..]
View
12:06 pm, November 15, 2017
Update 2 - 10:20 PM PST (6:20 AM GMT) - We've released a couple small updates throughout the day to alleviate some of the lag happening in game, but there continue to be incoming DDoS attacks. If you' [..]
View
12:06 pm, November 15, 2017
Quote:
Originally Posted by Fasti
Hey folks,The team has been working all day to address some ongoing issues with lag. We've got a hotfix that we want to make sure all ga [..]
View
2:06 am, November 15, 2017
Quote:
Originally Posted by Fasti
Hey all,We're bringing all versions of Trove offline for a quick backend update at 2:30 PM PST (10:30 PM GMT). There's no patch to downl [..]
View
2:06 am, November 10, 2017
We’re just days from the launch of Trove – Adventures on the PC, Mac, Xbox One and PlayStation 4! This week we’re going to take an even closer look at some epic new clu [..]
View
2:06 am, November 10, 2017
Quote:
Originally Posted by Fasti
We’re just days from the launch of Trove – Adventures on the PC, Mac, Xbox One and PlayStation 4! This week we&r [..]
View
3:06 am, October 22, 2017
Quote:
Originally Posted by PostCard
Additional UpdatesMounts on the Mount Menagerie fixture will no longer allow people to push them around.
The two shadow NPCs in fron [..]
View
3:06 am, October 14, 2017
Quote:
Originally Posted by Fasti
I've updated the title of the thread to include specific details of the suggestion. Using just the term "suggestion" will resu [..]
View
3:06 am, September 29, 2017
Quote:
Originally Posted by Fasti
Just to make sure everyone who wants to have more context for the discussion sees our previous response to this issue I'm linking it in [..]
View
3:06 am, September 28, 2017
Quote:
Originally Posted by Fasti
Hey everyone,We wanted to follow up on the issue that occurred yesterday (September 26th) when 1 year of Patron status briefly appeared [..]
View
3:06 am, September 23, 2017
Quote:
Originally Posted by Fasti
Hey there,Sorry for the confusion, but the items from most packs are not tradable, including Class Coins. The packs mostly work to give [..]
View
3:06 am, September 12, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by jtmal
The servers just went down a few minutes ago (4:30 pm Eastern/1:30pm Pac [..]
View
3:06 am, September 6, 2017
Quote:
Originally Posted by Fasti
Hi folks,We're doing a quick restart of the PC version of Trove to address an issue causing increased CPU usage.Downtime should be under [..]
View
1:06 pm, August 31, 2017
Quote:
Originally Posted by Phantasie
Hi Guys Quick update: The next patch will have a couple different fixes that address the crash that can occur when zoning. Cant say [..]
View
3:06 am, August 30, 2017
The agile Lunar Lancer is bringing foxy back. Get the class and all Lunar Lancer costumes on sale for 50% off through September 4th! Rush headlong into battle with this fast and furious fighter!Clas [..]
View
3:06 am, August 30, 2017
Quote:
Originally Posted by Fasti
The agile Lunar Lancer is bringing foxy back. Get the class and all Lunar Lancer costumes on sale for 50% off through September 4th! Rus [..]
View
1:06 pm, August 23, 2017
Quote:
Originally Posted by Morgana
Hey everyone,Apologies for the short notice! We're bringing the Xbox One version of Trove offline in about 20 minutes at 12:30 AM PDT [..]
View
3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Thanks for the feedback. We're sorry to see you go but we can understand your concerns.1. Bug fixes are handled based on priority. For t [..]
View
3:06 am, August 23, 2017
Update 5 - 1:25 PM PDT (8:25 PM GMT) - We're unlocked and letting players in on the Xbox One version of Trove. Thanks for your patience! If you're not getting the Trove patch be sure to exit the Trove [..]
View
3:06 am, August 20, 2017
Quote:
Originally Posted by PostCard
Hey folks,We're bringing the PC version of Trove offline at 11:30 AM PDT (6:30 PM GMT) for a restart. There's no patch with this res [..]
View
3:06 am, August 20, 2017
Update - We're back online. Thanks all!
Hey folks,
We're bringing the PC version of Trove offline at 11:30 AM PDT (6:30 PM GMT) for a restart. There's no patch with this restart so we should be bac [..]
View
1:06 pm, August 17, 2017
Hey everyone,
We're bringing the Xbox One version of Trove offline at 8AM PDT (3PM GMT) on August 17, 2017 for a restart. There's no patch with this restart so we should be back online quickly.
Down [..]
View
1:06 pm, August 17, 2017
Quote:
Originally Posted by Fasti
Hey everyone,We're bringing the Xbox One version of Trove offline at 8AM PDT (3PM GMT) on August 17, 2017 for a restart. There's no patc [..]
View
3:06 am, August 3, 2017
This week in Trove we continue down the yellow block road toward the impending Eclipse! Grab your rubiest slippers and watch out for falling houses because you're not in Kansas anymore (unless you li [..]
View
3:06 am, August 1, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Thump
There's one guy doing all the codes for every trion game?That seems a li [..]
View
3:06 am, July 28, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Newdestroy
Good to know the servers are back up, but you might want to quickly [..]
View
3:06 am, July 26, 2017
Quote:
Originally Posted by Fasti
Calling all Trovians, My name is Ricky “Din Othar” White, and I’m the Senior Producer for Trove. The la [..]
View
3:06 am, July 26, 2017
Calling all Trovians,
My name is Ricky “Din Othar” White, and I’m the Senior Producer for Trove. The last few months have flown by faster than Scintilla in a hurry! I& [..]
View
3:06 am, July 18, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DizzyPhysics
Hello there im the Leader of club that was terraformed, club know [..]
View
3:06 am, July 12, 2017
Quote:
Originally Posted by Fasti
There was a lobby crah but it recovered immediately. There will be a queue for a little while as everyone gets back online but it should [..]
View
1:06 pm, July 7, 2017
Update - We're back online and ready to play. Have a great Friday!
Hey everyone,
The Trove team is working to address the connection issues for the Xbox One and PC versions of Trove.
We're restarti [..]
View
1:06 pm, July 7, 2017
Quote:
Originally Posted by Fasti
Hey everyone,The Trove team is working to address the connection issues for the Xbox One and PC versions of Trove.We're restarting the X [..]
View
3:06 am, July 6, 2017
Update 2 - 5 PM PDT (12 AM GMT) - We're back online after the restart and continue to watch performance. Update 1 - 3:40 PM PDT (10:40 PM GMT) - We're going to restart Trove on the PC and the EU PS4 s [..]
View
3:06 am, July 6, 2017
Quote:
Originally Posted by Fasti
Hey everyone,Our network team is aware of the current network issues that are causing increased lag and rubberbanding. In some cases the [..]
View
3:06 am, July 3, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Histle
So, me and my friend killerwhale were talking about how trove is " [..]
View
3:06 am, June 15, 2017
Quote:
Originally Posted by Fasti
Hi there!If you can create a CrowdIn account to help with the translation you can actually submit a fix directly (or report the bug ther [..]
View
3:06 am, June 7, 2017
Quote:
Originally Posted by Fasti
Hey all,The change to the materials for crafting the Trawler is going to require a game patch and isn't something we can hotfix. We're a [..]
View
3:06 am, May 31, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by fruitie
Bottom left corner you can report one of the posts to alert them to it [..]
View
3:06 am, May 27, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey Trovians!We're bringing Trove for the PC offline at 10:30AM PDT (5:30PM GMT) on May 26, 2017 for a quick restart. Our [..]
View
3:06 am, May 27, 2017
Hey Trovians!
We're bringing Trove for the PC offline at 10:30AM PDT (5:30PM GMT) on May 26, 2017 for a quick restart. Our goal with this is to fix some connection issues that some players are having. [..]
View
3:06 am, May 16, 2017
Quote:
Originally Posted by Fasti
I've moved this thread to Bug Reports so we can have the QA team look at it. Can anyone who has experienced this issue, preferrably the [..]
View
3:06 am, May 12, 2017
The Megalithic Update brings more than dinosaurs into the Trovian landscape – prepare for BIG adventure in brand new Minigames! Minigames are a new event type that provide more options for [..]
View
3:06 am, May 12, 2017
Quote:
Originally Posted by Fasti
The Megalithic Update brings more than dinosaurs into the Trovian landscape – prepare for BIG adventure in brand new Minigam [..]
View
3:06 am, May 10, 2017
Quote:
Originally Posted by Fasti
Hey folks,We're doing a restart of the PC servers to release a quick hotfix. Patch notes here.Downtime should be under 30 minutes.Thanks [..]
View
3:06 am, April 26, 2017
Quote:
Originally Posted by Fasti
We've had conversations about fishing very recently. It's not likely an easy/quick fix but it is something that could use some love. Mak [..]
View
3:06 am, April 14, 2017
Quote:
Originally Posted by Atronos
A quick note on this: we noticed some of the geo issues with the costume and did some edits to it internally to address the most egreg [..]
View
3:06 am, April 12, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Cashmoneyunicorn
I cant log in my trove every time i do i kicks me out and ask [..]
View
3:06 am, April 6, 2017
Quote:
Originally Posted by Fasti
I've merged several discussions about being unable to collect payment (specifically Chaos Chests) from the Marketplace so we can get wor [..]
View
3:06 am, April 6, 2017
Quote:
Originally Posted by Fasti
Hey there,We have a post that explains how to submit a bug report. If you're experiencing a bug that has already been reported please ad [..]
View
1:06 pm, April 4, 2017
Quote:
Originally Posted by Fasti
Update 1 - Due to the very low population of players online in the EU version of Trove at the moment we're doing a quick restart to reso [..]
View
1:06 pm, April 4, 2017
Update 2 - After the restart of PS4 EU servers it appears the connection issues have been resolved and players are able to login once again. Thanks all!Update 1 - Due to the very low population of pla [..]
View
3:06 am, March 31, 2017
Quote:
Originally Posted by Fasti
Hey all!Please restart Trove and login now. If you've made a purchase and it wasn't received it should pop up now. There was a bug that [..]
View
3:06 am, March 29, 2017
Update 1 - We're back online, folks. Thanks for your patience!
Hey all,
There is currently an issue with a couple server hosts in a bad state. To get them squared away we'll need to restart Trove se [..]
View
3:06 am, March 29, 2017
Quote:
Originally Posted by Fasti
Hey there,Looks like an issue with a host in a bad state. We're working to get it fixed ASAP. This may require a quick restart of the PC [..]
View
2:06 am, March 14, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by IlI Shock Me IlI
There's a big problem with this though. With everything almo [..]
View
2:06 am, March 13, 2017
Quote:
Originally Posted by GM Talriel
Hey there, Silk. We are very sorry to hear about this issue. Have you tried the troubleshooting steps found here? If so, and you ar [..]
View
2:06 am, March 13, 2017
Quote:
Originally Posted by GM Talriel
Good afternoon! Go ahead and submit a support ticket and a GM will look into this issue for you as quickly as possible!
[..]
View
2:06 am, March 10, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Unknown_Marksman
I know that you guys had to rush this,so I completely underst [..]
View
12:06 pm, March 9, 2017
Quote:
Originally Posted by Fasti
Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what [..]
View
12:06 pm, March 9, 2017
Quote:
Originally Posted by Fasti
Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what [..]
View
12:06 pm, March 9, 2017
Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what’s ahead for Trove.
For Xbox One players you&rsq [..]
View