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RESOLVED - Shadow Tower Souls & Caches Compensation

3:06 am, April 11, 2018 Update 2 - The issue with Patrons receiving non-Patron rewards should be resolved. All players should now have the correct compensation. If you see issues with your granted items please let us know. [..] View

Fasti: What the? TOW gives "Radical wings"?

2:06 am, February 9, 2018 Quote: Originally Posted by Fasti Quote: Originally Posted by Trovingnion You already removed double karma on boxes, now you added this horr [..] View

Fasti: Twitch Prime Members Soar to New Heights in Trove!

2:06 am, February 2, 2018 Quote: Originally Posted by Fasti Hey all,We're aware that some players are having trouble linking accounts or receiving their Twitch Prime bundle items, and we have some [..] View

Fasti: No rewards after Racing challenges

2:06 am, October 31, 2017 Quote: Originally Posted by Fasti Hey there,Whenever you run into an in-game issue like not receiving a reward, go ahead and submit a ticket. The only people who can look [..] View

Fasti: Purchase not received

3:06 am, March 31, 2017 Quote: Originally Posted by Fasti Hey all!Please restart Trove and login now. If you've made a purchase and it wasn't received it should pop up now. There was a bug that [..] View

ZamboniChaos: Xbox Preview Program not able to connect to to game

2:06 am, February 19, 2017 Quote: Originally Posted by ZamboniChaos Hey there! Thanks for the heads up. I've been receiving multiple reports about this and it does appear to be related to the recen [..] View

ZamboniChaos: Not receiving authentification code...

2:06 am, January 25, 2017 Quote: Originally Posted by ZamboniChaos Hey there! I confirmed your ticket was still moving up the queue, but it may take a few days before you receive a response due to [..] View

Hesk: Error Code 8 Steam Workshop

1:06 pm, October 27, 2016 Quote: Originally Posted by Hesk Hello! The error message you are receiving translates to "Failed to publish file." Unfortunately, as it's a Steam error message [..] View

Trove Brazilian Portuguese Progress Report 10/10/2016

3:06 am, October 11, 2016 Oi pessoal, Thanks so much for all your hard work! The first batch of translations was completed so quickly we were absolutely amazed. Rewards for anyone who has translated, or voted on, enough i [..] View

Fasti: Trove Brazilian Portuguese Progress Report 10/10/2016

3:06 am, October 11, 2016 Quote: Originally Posted by Fasti Oi pessoal,Thanks so much for all your hard work! The first batch of translations was completed so quickly we were absolutely amazed.Rew [..] View

Patch - Misc Fixes - Friday, Sept 16, 2016

3:06 am, September 17, 2016 This Friday patch will address the following issues:Fixes an issue that could have prevented players from receiving the Legendary Tome: Jade Clover Journal, if you previously purchased the Essentials [..] View

Mr. E: Patch - Misc Fixes - Sept 16, 2016

3:06 am, September 16, 2016 Quote: Originally Posted by Mr. E This patch will address the following issues:Fixes an issue that could have prevented players from receiving the Legendary Tome: Jade Cl [..] View

Patch - Misc Fixes - Sept 16, 2016

3:06 am, September 16, 2016 This patch will address the following issues:Fixes an issue that could have prevented players from receiving the Legendary Tome: Jade Clover Journal, if you previously purchased the Essentials Pack, t [..] View

Fasti: x2 Exp Week? Only partially true..

3:06 am, September 7, 2016 Quote: Originally Posted by Fasti Patrons receive a 50% XP boost over non-Patrons as one of the Patron perks. This week (and I just had a few people login on live to conf [..] View

Hesk: My account doesnt exist anymore...

1:06 pm, August 30, 2016 Quote: Originally Posted by Hesk Hello! For any issues with not receiving Trion Worlds emails, please submit a support ticket directly at support.trionworlds.com, so that [..] View

ZamboniChaos: not receiving package

3:06 am, August 5, 2016 Quote: Originally Posted by ZamboniChaos Hey there! I noticed you already submitted a support ticket, so one of our CS agents will respond as soon as they can. Thanks for [..] View

ZamboniChaos: Not Receiving Patron Status?

3:06 am, July 22, 2016 Quote: Originally Posted by ZamboniChaos Hey there! If you didn't receive your Patron login reward for the anniversary event, please contact our CS team so they can inves [..] View

Update 2: Server queue and slow to load worlds - 7/19

3:06 am, July 20, 2016 Update 3: 3:20 PM PDT (10:20 PM GMT) - We should be good to go now. Thanks all!Update 2: 2:55 PM PDT (9:55 PM GMT) - We're aware of the current issue getting logged in and the team is working to get t [..] View

ZamboniChaos: Store issue with Steam Wallet: Sale Packs not on sale!

3:06 am, July 17, 2016 Quote: Originally Posted by ZamboniChaos Quote: Originally Posted by Llewellyn_Lionheart It's been more than 72 hours, and I have not receiv [..] View

It's the Trove anniversary celebration!

3:06 am, July 13, 2016 We’re celebrating our first anniversary and this party is going to be wild! Take a look back on the year with our Trove infographic and get a glimpse into the future with the exciting news [..] View

Mr. E: Patch - 6/10/2016 - RAF Points & Marketplace Slots

3:06 am, June 10, 2016 Quote: Originally Posted by Mr. E Fixed a bug that prevented players from receiving their free Marketplace slot and prevented credit being given to any accounts that refe [..] View

Patch - 6/10/2016 - RAF Points & Marketplace Slots

3:06 am, June 10, 2016 Fixed a bug that prevented players from receiving their free Marketplace slot and prevented credit being given to any accounts that referred them upon reaching Mastery Rank 20. A few previously missi [..] View

Fasti: Claims feature

3:06 am, June 8, 2016 Quote: Originally Posted by Fasti We added the claims feature to let people know the source of items that they are receiving. For veteran players who understand how these [..] View

Mantle of Power Booster & Lapis Luckbug Grants - June 3rd

3:06 am, June 4, 2016 Greetings, After the launch of Mantle of Power, we made a few changes to Gem Boosters and added Karma to the Gem Booster Box. Because of these changes, we granted items to players who consumed large n [..] View

*RESULTS* for Drumsticks the Griffon Fan Art Contest

3:06 am, May 21, 2016 To view original contest thread, use this link. Such great entries everyone! Again, the hardest part was getting all the votes in and ultimately choosing the winners. DRUM ROLL. . . . Here are the [..] View

Twixler: *RESULTS* for Drumsticks the Griffon Fan Art Contest

3:06 am, May 21, 2016 Quote: Originally Posted by Twixler To view original contest thread, use this link. Such great entries everyone! Again, the hardest part was getting all the votes in and [..] View

Elucidator: "Failed to connect to game server" when changing worlds.

1:06 pm, April 30, 2016 Quote: Originally Posted by Elucidator Please try the steps located here. If you are receiving timeouts like you said, you may want to talk to your ISP. That being said, [..] View

Mr. E: PTS Patch - 4/12 Preview

1:06 pm, April 12, 2016 Quote: Originally Posted by Mr. E PTS will come up at some point on 4/12, exact time to be determined :)Original patch notes, edited, can be found here.This thread will h [..] View

Mr. E: PTS Patch - 4/8 - 14:30 Pacific

3:06 am, April 9, 2016 Quote: Originally Posted by Mr. E Today's Patch Changes (14:30 Pacific Time / 21:30 UTC)FIxed an issue that prevented the Mac client from connecting to the game servers. [..] View

ZamboniChaos: Driver

2:06 am, March 23, 2016 Quote: Originally Posted by ZamboniChaos Hey there paha! If you submit a support ticket, our CS team may be able to help. When you do, please make sure to include a DxDia [..] View

ZamboniChaos: Login Issues on Trion.

2:06 am, March 16, 2016 Quote: Originally Posted by ZamboniChaos Are you receiving any specific error messages when attempting to log in? You may want to check out our support page, where we hav [..] View

ONLINE - Patch - 7AM PST (3PM GMT) - 3/1/2016

2:06 am, March 2, 2016 Update 2 - 10:40 AM PST (6:40 PM GMT) - We're back online! Thanks for your patience!Update 1 - 9:20 AM PST (5:20 PM GMT) - The background systems that are receiving software updates have run longer th [..] View

Morgana: Ganda lost in crash, GM's refuse to fix or reply.

2:06 am, March 1, 2016 Quote: Originally Posted by Morgana Hey there,For the last few hours, I've been in touch with both the Support and Development teams thoroughly investigate this for you. [..] View

Mr. E: Hotfix - Patron Star Bar Bonus - 3:15 PM PST (23:15 GMT)

2:06 am, February 17, 2016 Quote: Originally Posted by Mr. E A few hours ago we released a server hotfix that fixed an issue where Patron accounts were not receiving double cubits when completing t [..] View

Hotfix - Patron Star Bar Bonus - 3:15 PM PST (23:15 GMT)

2:06 am, February 17, 2016 A few hours ago we released a server hotfix that fixed an issue where Patron accounts were not receiving double cubits when completing the StarBar. We also just completed granting 500 Cubits to all P [..] View

*RESULTS* for One Hundred PerCentaur Fan Art Contest

2:06 am, January 30, 2016 After much deliberation, we have decided the winners for the One Hundred PerCentaur fan art contest. To view the entries, use this link. I would like to thank everyone who participated. The entries [..] View

Twixler: *RESULTS* for One Hundred PerCentaur Fan Art Contest

2:06 am, January 30, 2016 Quote: Originally Posted by Twixler After much deliberation, we have decided the winners for the One Hundred PerCentaur fan art contest. To view the entries, use this lin [..] View

Fasti: My Account deleted!

2:06 am, January 23, 2016 Quote: Originally Posted by Fasti Quote: Originally Posted by jellyfyn Hello! After this 48 hour downtime I decided to go to the game and di [..] View

Fasti: Trove® Centaur Mount Fan Art Contest Official Rules and Conditions

2:06 am, January 20, 2016 Quote: Originally Posted by Fasti Trove® Centaur Mount Fan Art ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND [..] View

Fasti: [Bug] Not receiving challenges

12:06 pm, December 24, 2015 Quote: Originally Posted by Fasti Quote: Originally Posted by Sheepski Have you checked your settings under Misc? There's a tick box "S [..] View

Update #5 - Reward Status Info - Extra Life 2015

2:06 am, November 26, 2015 Update 5: The majority of rewards were sent out, so we're very close to having all of you taken care of. I am working to resolve the issue with the non-tradable Flask Tokens now, and hope to have it f [..] View

Fasti: Patch Notes - 10/7/2015

3:06 am, October 7, 2015 Quote: Originally Posted by Fasti Game Updates Except in instances of very high load, you will default to the hub located in the region selected in Glyph. Bug Fixes Fix [..] View

Patch Notes - 10/7/2015

3:06 am, October 7, 2015 Game UpdatesExcept in instances of very high load, you will default to the hub located in the region selected in Glyph. Bug FixesFixed an issue where the UI was too large at very low resolutions Fix [..] View

Fasti: No Free Dragon Soul

3:06 am, September 3, 2015 Quote: Originally Posted by Fasti Anyone who logged in after the daily reset, but before the patch was live, may have the issue with not receiving the Dragon Soul. We'll [..] View

Fasti: Got Robbed 340k flux

3:06 am, August 18, 2015 Quote: Originally Posted by Fasti Quote: Originally Posted by Yershov Hey folks , Ijust got robbed by someone , I thought maybe items dissap [..] View

Avarem: 7/13 Patch Notes - RAW

3:06 am, July 14, 2015 Quote: Originally Posted by Avarem * Fixed some sorting issues on the Exit Portal so all layers are visible. * Fixed bug where you got 2x credit for the BlocksDestroyed [..] View

Morgana: Dancing Allies and Server Capacity Edition

3:06 am, July 14, 2015 Quote: Originally Posted by Morgana Arriving on 7/14/15!TOP CHANGES* All Allies will now dance when you /dance. * Made improvements to our server code which will allow us [..] View

Dancing Allies and Server Capacity Edition

3:06 am, July 14, 2015 Arriving on 7/14/15!TOP CHANGES * All Allies will now dance when you /dance. * Made improvements to our server code which will allow us to get more out of our hardware. Yes, that means increased ca [..] View

Morgana: Launch is Coming Update

3:06 am, July 7, 2015 Quote: Originally Posted by Morgana Arriving on 7/7/15!Launch is coming: on July 9th, to be precise! With it comes the launch on Steam and the release of our latest class [..] View

Launch is Coming Update

3:06 am, July 7, 2015 Arriving on 7/7/15! Launch is coming: on July 9th, to be precise! With it comes the launch on Steam and the release of our latest class, the Tomb Raiser! But until then, we've got plenty to entertain [..] View

Morgana: Launch Update PTS Patch Notes - 6/30/15

3:06 am, July 1, 2015 Quote: Originally Posted by Morgana Arriving on 6/30/15!KNOWN ISSUES* Chat is currently a bit janky. * You will constantly get prompted to pick your starting class whenev [..] View

Fasti: Anyone get Pinatas?

3:06 am, June 27, 2015 Quote: Originally Posted by Fasti Quote: Originally Posted by AvengingZombie Thank you! Sorry if I seemed ungrateful because we are very gra [..] View

Kiwibird: I am not receiving the authentication code

3:06 am, April 15, 2015 Quote: Originally Posted by Kiwibird Hey there! I took a peek at your account and it looks like you're probably affected by this: Some German based email providers and so [..] View

TimW: Pirate Pack not activating ingame, it's active on the website.

3:06 am, April 1, 2015 Quote: Originally Posted by TimW Quote: Originally Posted by Ryuushima Title says it all, haven't had this delay with other packs so far so [..] View

Morgana: Spring Edition

12:06 pm, March 3, 2015 Quote: Originally Posted by Morgana Arriving on 3/3/15! == FEATURES== A NEW NEW PLAYER EXPERIENCE * We have a new tutorial world-- with lore!-- accessible again by ty [..] View

Spring Edition

12:06 pm, March 3, 2015 Arriving on 3/3/15!== FEATURES== A NEW NEW PLAYER EXPERIENCE * We have a new tutorial world-- with lore!-- accessible again by typing /tutorial. * New tutorial popups are also available! You can reset [..] View

jonmcevoy: BUG: Receiving Turkeytopia Boxes from Cursed Vale recipe dungeon

12:06 pm, January 9, 2015 Quote: Originally Posted by jonmcevoy This bug was pretty interesting, actually. These seasonal items were turned off in our data by reducing the chances they drop to 0, [..] View

Doc_L: It won't let me play the game AT ALL no matter WHAT i do

2:06 am, December 6, 2014 Quote: Originally Posted by Doc_L Quote: Originally Posted by Krisinator67 Trion worlds, and anyone else looking at this, I have a major pro [..] View

Forums

jonmcevoy: BUG: Receiving Turkeytopia Boxes from Cursed Vale recipe dungeon

Jan 9, 2015, 1:52 pm Quote: Originally Posted by jonmcevoy <a href="http://forums.trovegame.com/showthread.php?p=37738#post37738" rel="nofollow"><img src="http://forums.trovegame.com/images/buttons/vie[..] View

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