1:06 pm, April 7, 2018
Quote:
Originally Posted by Fasti
Yup, CS spotted issues so they are working on getting it sorted out, You won't need to post to get the right care package. They'll get t [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
If you're still having issues please restart your PC, wait 5 minutes, and try launching Trove again. Let us know if it continues and whe [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by xeko92
I'm having a problem. Im the leader of my club and can't set it as my p [..]
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3:06 am, March 30, 2018
Quote:
Originally Posted by Fasti
Hey there!I moved your thread to the Tech Support forums as "bugs" generally impact most players in the same way and this is l [..]
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3:06 am, March 27, 2018
Quote:
Originally Posted by Fasti
This thread is awesome. :DI play Trove because I like to have options when I play. It's unusual for me to have several hours in a row to [..]
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3:06 am, March 26, 2018
Quote:
Originally Posted by PostCard
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur onc [..]
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3:06 am, March 26, 2018
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur once per account, and should not occur again after a restart.
Attempti [..]
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2:06 am, March 7, 2018
Quote:
Originally Posted by Fasti
We're just rolled out a hotfix to address this error. You should all be good to go now. Please let us know if you're still having an iss [..]
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2:06 am, March 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by PowerDj
Lag seems to be due to lots of players being set free in huge worlds. [..]
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2:06 am, February 20, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tali
Hi Postcard!Are players from console able to log on pts even if they don' [..]
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2:06 am, February 17, 2018
Quote:
Originally Posted by PostCard
New Class - VanguardianSwooping in to the spotlight, the Vanguardian’s here to save the day!
The Vanguardian packs a punch [..]
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2:06 am, February 2, 2018
Quote:
Originally Posted by Fasti
Hey all,We're aware that some players are having trouble linking accounts or receiving their Twitch Prime bundle items, and we have some [..]
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2:06 am, February 1, 2018
Quote:
Originally Posted by Fasti
Hey there! Thanks very much for playing! Unfortunately making a game cross platform takes much more than us thinking it's a good idea. W [..]
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12:06 pm, January 24, 2018
Quote:
Originally Posted by Fasti
Updated the original post (OP). While the restart works for many players some are still having login issues. We're continuing to investi [..]
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12:06 pm, January 24, 2018
Update 4 - The remaining instances of players being unable to login to Trove appear to be resolved. If you haven't tried to login in the last 30 minutes or so please restart your console before trying [..]
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2:06 am, January 24, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TerminusRekt
I am having the same issue along with 3 other people on the fb pa [..]
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2:06 am, January 21, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're investigating your reports of issues logging in, changing worlds, or accessing clubs. It doesn't appear that everyone is [..]
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2:06 am, January 21, 2018
Update 2 - 1:10 PM PST (9:10 PM GMT) - After the restart we've been able to confirm that worlds are loading up as normal again. We're keeping an eye on things but please let us know if you continue to [..]
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2:06 am, January 13, 2018
Quote:
Originally Posted by Fasti
Hey there, If you're having trouble making a purchase please submit a ticket. The support team will follow up with you directly.
[..]
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2:06 am, December 14, 2017
Quote:
Originally Posted by Fasti
Hey there,It sounds like you're logging into a different account. Try using another email address to sign into Glyph. If you're still ha [..]
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2:06 am, December 14, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by fruitie
1) Is pretty standard for giveaways via entries, 18+ or parents consen [..]
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2:06 am, December 5, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by V4Vankish
Over the time, Trove changed a lot, and some things that really both [..]
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2:06 am, November 30, 2017
Quote:
Originally Posted by Hawk
Quote:
Originally Posted by Galaen
How about this complaint? I run a private club for myself and my brother [..]
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12:06 pm, November 28, 2017
Quote:
Originally Posted by PostCard
ClubsFixed an issue with some club UI screens displaying the rank setting list for members improperly.
Fixtures can no longer be plac [..]
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12:06 pm, November 28, 2017
Update: After reviewing the contents of this hotfix, we've concluded that it does not contain the removal of tethering. However, the change to remove tethering is still coming in a future hotfix, it j [..]
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2:06 am, November 16, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Optimus131
It doesn't have anything g to do with logging in before the patch b [..]
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2:06 am, November 10, 2017
Quote:
Originally Posted by Fasti
Are you using any addons? If so, try disabling all of them and see if the issue continues. If that resolves it you'll just need to pinpo [..]
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2:06 am, November 9, 2017
Quote:
Originally Posted by Fasti
For anyone who was having issues connecting to Trove via Mac High Sierra, the issue should be resolved now. You'll need a Glyph update s [..]
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3:06 am, October 24, 2017
Quote:
Originally Posted by Fasti
We have a pinned post for technical issues. Try the Glyph troubleshooting listed there. If that doesn't resolve the issue, submit a tick [..]
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3:06 am, October 20, 2017
Quote:
Originally Posted by Fasti
You don't have to have 50 members, no. If you have more than 50 it will only count the 50 players with the highest known PR.Basically, t [..]
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3:06 am, October 5, 2017
Quote:
Originally Posted by Fasti
Hi there,Thanks for the suggestion! Trove isn't like most MMOs in that we don't have a handful of large servers that house everyone. We [..]
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3:06 am, September 22, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by laethiem
I am asking you to PLEASE PLEASE PLEASE consider adding a reporting s [..]
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3:06 am, September 20, 2017
Quote:
Originally Posted by Fasti
Are you still having this issue? Try restarting the console if you don't mind. I want to make sure you have the latest version of the ga [..]
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3:06 am, September 2, 2017
Quote:
Originally Posted by Phantasie
Hi GameAwareSorry you are having issues.Could you please PM me:Your XBox Gamertag
Approximate time and timezone you tried logging in [..]
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3:06 am, August 25, 2017
Quote:
Originally Posted by Fasti
Greetings Trovians,With the Eclipse update we added a big batch of awesome new Shadow Tower rewards. To keep in line with the new loot w [..]
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3:06 am, August 25, 2017
Greetings Trovians,
With the Eclipse update we added a big batch of awesome new Shadow Tower rewards. To keep in line with the new loot we’ve increased the difficulty of enemies in the Shad [..]
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1:06 pm, August 24, 2017
Quote:
Originally Posted by Hesk
Hello! I would recommend restarting your MAC entirely, and purging any temporary internet files. If you continue having issues, please su [..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by MarcoMaged
im trying to download trove from glyph.Post edited by Fasti.
[..]
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3:06 am, August 17, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Siimon
I thought the game was all about "Adventure, Create & Expl [..]
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3:06 am, August 17, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble, I'd contact our CS team and provide them with your DxDiag report so they can investiga [..]
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3:06 am, August 17, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Bobfishkins23
I think it might be best to simply disable the DOTM shadow tower [..]
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3:06 am, August 9, 2017
Quote:
Originally Posted by Fasti
Be sure to name your thread something related to the specific topic. Feedback will otherwise be lost.I'm closing the thread so we can al [..]
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1:06 pm, August 3, 2017
Quote:
Originally Posted by Hesk
Hello! What specific issue are you having changing the resolution from the appdata? From %appdata%/Trove/Trove.cfg you should see the fol [..]
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3:06 am, August 3, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Polaris0n
What is going on with the devs and the community managers of this ga [..]
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3:06 am, July 21, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having trouble. If you submit a support ticket, our CS team would be happy to look into this!
[..]
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3:06 am, July 20, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble, please send an email to support@trionworlds.com and provide our CS tean with your IP a [..]
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1:06 pm, July 19, 2017
Quote:
Originally Posted by Hesk
Hello! We did have a networking issue that caused temporary problems with connections, but this should no longer be an issue. If you cont [..]
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3:06 am, July 14, 2017
Quote:
Originally Posted by Fasti
If you're having a technical issue post in the tech forums. Also name the thread something related to the specific issue and not some va [..]
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3:06 am, July 12, 2017
Quote:
Originally Posted by Hawk
Quote:
Originally Posted by Spirare
The Book of Bound Brilliance looks exactly like the Empowered Gem Box E [..]
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3:06 am, July 6, 2017
Quote:
Originally Posted by Fasti
We're closing the PTS forum whenever the PTS is offline since players can't provide feedback on new content when the server isn't online [..]
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3:06 am, July 1, 2017
Quote:
Originally Posted by PostCard
Hi guys,I wanted to talk a little bit about the incoming changes to PTS, including this brand new forum! :)Historically, PTS has been [..]
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3:06 am, June 28, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having trouble. If you're still missing these items, submit a ticket so our CS team can take a look!
[..]
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3:06 am, June 24, 2017
Quote:
Originally Posted by Fasti
We want our forums to be a place where we can inform players of upcoming news and they can provide us with constructive feedback. Unfort [..]
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1:06 pm, June 16, 2017
Update - The restart appears to have resolved the login issue. Please let us know if you're still having trouble staying connected.
Hey all,
We're investigating the issue preventing players from sta [..]
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3:06 am, June 14, 2017
[QUOTE=Twixler;761011]
Quote:
Originally Posted by Wontons
Are you guys gonna be updating the Hub PVP rotation with new maps anytime soon?
With the delay in pa [..]
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3:06 am, June 8, 2017
Quote:
Originally Posted by Fasti
Hey there,I'm really sorry to hear you've run into this problem. While we don't have access to the PS4 billing system to refund purchase [..]
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3:06 am, June 7, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble logging in, I'd try joining on a friend that's already in-game. Hope this helps, and st [..]
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3:06 am, June 3, 2017
Quote:
Originally Posted by Fasti
Hey there,We have a sticky thread on in game issues here in this subforum. Please check it out.Also, be sure to read the forum rules in [..]
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3:06 am, May 27, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! You still having issues with this? There was some server weirdness earlier that was causing problems.
Jump [..]
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3:06 am, May 27, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey Trovians!We're bringing Trove for the PC offline at 10:30AM PDT (5:30PM GMT) on May 26, 2017 for a quick restart. Our [..]
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3:06 am, May 27, 2017
Hey Trovians!
We're bringing Trove for the PC offline at 10:30AM PDT (5:30PM GMT) on May 26, 2017 for a quick restart. Our goal with this is to fix some connection issues that some players are having. [..]
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3:06 am, May 21, 2017
Quote:
Originally Posted by Fasti
Hi there! I just tested it out and it seems to be showing deals as expected. Still having trouble? Try restarting the game then changin [..]
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3:06 am, May 18, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having trouble! I'd take a look at these troubleshooting steps and see if they help you. If not, submit a ti [..]
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3:06 am, May 13, 2017
Quote:
Originally Posted by Din Othar
Quote:
Originally Posted by Morinaka
Having recently tried my hand at building stuff i have a couple o [..]
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3:06 am, May 10, 2017
Quote:
Originally Posted by Fasti
Hey there,If you're having trouble please let us know as much info as possible when submitting a ticket to our support team. The more in [..]
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3:06 am, May 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! What specific problem are you having with your emblems? Could you provide any additional info?
Jump to post [..]
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3:06 am, May 9, 2017
Quote:
Originally Posted by Fasti
Hey folks!Since Din Othar is answering the livestream questions in the forum thread each week we're going to shift from making a livestr [..]
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3:06 am, May 6, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Just to confirm, you're having trouble crafting the dragon itself? Could you provide a screenshot of the crafting menu [..]
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3:06 am, May 5, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by apostle20080
I have been too, and I had a really good consecutive days [..]
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3:06 am, April 26, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! A potential fix for this problem was implemented during today's downtime, so please let us know if you're still having [..]
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3:06 am, April 26, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! A potential fix for this was implemented in today's update, so please let us know if you're still having issues.
[..]
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3:06 am, April 14, 2017
Quote:
Originally Posted by Fasti
Hey all,For any of you experiencing freezing/crashes, can you try disabling all mods? If you have several mods running that use heavy vi [..]
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3:06 am, April 14, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by TGPapyrus
I could login before the refresh but now i cant anymore what [..]
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1:06 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Trovians, we noticed some players on a few platforms are still having trouble logging into the servers, so we're giving t [..]
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1:06 pm, April 13, 2017
Quote:
Originally Posted by Phantasie
Hi BrayerThere is a post about the on-going EU connectivity issues here: http://forums.trovegame.com/showthre...l=1#post750858 ( tho [..]
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3:06 am, April 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there, I'm sorry for the frustration. If you're having trouble submitting a ticket, you can simply send an email to support@t [..]
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3:06 am, April 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I wasn't able to reproduce this on my machine, so if you're still having trouble I'd give these troubleshooting steps [..]
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3:06 am, April 11, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry you're having trouble logging in. Have you tried joining on a friend that was already in-game by any chance?
[..]
View
3:06 am, April 8, 2017
Quote:
Originally Posted by Fasti
Hey there!Sorry for the long wait for a reply. Still having an issue? Submit a ticket for us and we'll work with you to get this sorted [..]
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3:06 am, April 7, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SausageBlaster
So I realized that I have all my twinkling tomes missing.. Had [..]
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3:06 am, March 31, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Are you still having issues? If so, please update this thread so I can investigate this further!
Jump to po [..]
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3:06 am, March 31, 2017
Quote:
Originally Posted by Fasti
Giving Clubs more tools is something we're planning to do. A ban option is on the table but it all comes down to having the tech to do i [..]
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2:06 am, March 25, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having trouble! Have you contacted our CS team? They may be able to help you with this!
Jump to p [..]
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2:06 am, March 24, 2017
Quote:
Originally Posted by ZamboniChaos
I'm afraid I'm having trouble understand the issue you're encountering. I attempted to reproduce the bug based on the information [..]
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2:06 am, March 22, 2017
Quote:
Originally Posted by Fasti
Did this just start today? Xbox Live services have been disrupted for several hours. Hopefully this trouble will clear up once the servi [..]
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2:06 am, March 16, 2017
Quote:
Originally Posted by Srayer
I'm looking into this but I'm having some trouble reproducing the two issues. I see an problem in the code that could explain the firs [..]
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2:06 am, March 14, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by JDAggie06
Will we need to download an update on the client side or is the laun [..]
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2:06 am, March 13, 2017
Quote:
Originally Posted by GM Talriel
Hey there, Silk. We are very sorry to hear about this issue. Have you tried the troubleshooting steps found here? If so, and you ar [..]
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2:06 am, March 13, 2017
Quote:
Originally Posted by GM Talriel
Hey Vanquish! We are very sorry to hear that you are still having trouble. We would like for you to go ahead and create a support t [..]
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12:06 pm, March 9, 2017
Quote:
Originally Posted by Fasti
Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what [..]
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12:06 pm, March 9, 2017
Quote:
Originally Posted by Fasti
Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what [..]
View
12:06 pm, March 9, 2017
Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what’s ahead for Trove.
For Xbox One players you&rsq [..]
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2:06 am, March 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Have you attempted all of the troubleshooting steps in this support article? If not, please give those a try. If you'r [..]
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2:06 am, March 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Are you still having trouble with this? If so, please submit a ticket so our CS team can help you troubleshoot further [..]
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2:06 am, March 8, 2017
Quote:
Originally Posted by Fasti
Should be good to go now. Let me know if you're still having trouble after restarting and trying to login now.
Jump to post.. [..]
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2:06 am, March 7, 2017
Quote:
Originally Posted by GM Talriel
Hey all! If you are experiencing network issues when playing Trove we would very highly suggest that you run through the troublesho [..]
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12:06 pm, March 4, 2017
Update 3 - 10PM PST (6AM GMT) - We're back online! Please let us know if you're still having trouble changing worlds, accessing Shadow Towers, or leaving the Hub.Update 2 - 9:10 PM PST (5:10 PM GMT) - [..]
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2:06 am, March 2, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by mattyjoe
Does this mean the PC and console versions are going to be in sync no [..]
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12:06 pm, February 28, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please submit a support ticket at support.trionworlds.com so that our Technical Support team can trou [..]
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2:06 am, February 25, 2017
Quote:
Originally Posted by Fasti
Focus the discussion on the topic at hand. Do not post about the relative value of the opinions of others. If you feel differently about [..]
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