3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Please check out this post on how to report bugs so we can address them as quickly as possible. A key elements are not creating new thre [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're doing a restart of Trove on the PC, Xbox One, and PS4 NA at 3AM PDT (10AM GMT) on April 6. There will be no download wit [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by tenchu12
Glyph support page broken?I have starteted a new thread but nobody an [..]
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3:06 am, April 6, 2018
Hey folks,
We're doing a restart of Trove on the PC, Xbox One, and PS4 NA at 3AM PDT (10AM GMT) on April 6. There will be no download with this restart, it's just adding some tech to help us better i [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by fruitie
Still down...
Players are online. What happens when you [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
If you have an email address that you think might be the right one just email support@trionworlds.com with that email address and use th [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TJ13
No word on any progress. Also no update on the "internal" talks [..]
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1:06 pm, March 30, 2018
Quote:
Originally Posted by Fasti
Hi folks,I wanted to make sure you all knew we're reading over the feedback and watching how people are progressing toward crafting the [..]
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3:06 am, March 30, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Summer Haas
Fasti, do you still plan to do the pre-announcements with a teaser [..]
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3:06 am, March 30, 2018
Quote:
Originally Posted by Fasti
Hey there!I moved your thread to the Tech Support forums as "bugs" generally impact most players in the same way and this is l [..]
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3:06 am, March 29, 2018
Quote:
Originally Posted by Fasti
Hey there! Please help us find the cause of issues so we can resolve them more quickly. To help with that we want to keep different iss [..]
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3:06 am, March 29, 2018
Quote:
Originally Posted by Fasti
Thanks for all the info, folks! This is extremely helpful and we have engineers looking into the thread now. We appreciate any future re [..]
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3:06 am, March 28, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Lovebane
I like that it's at least a full unlock.. when I saw that the current [..]
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2:06 am, March 16, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Leiska
Ah...so stellar/radiant never drops? Gotta start buying stellar gear, w [..]
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2:06 am, March 15, 2018
Quote:
Originally Posted by Fasti
Can you give us more info on what was happening when you tried to make a purchase? It may help us figure out the cause. Just to be clear [..]
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2:06 am, March 8, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Apofeoz
It happened 30 minutes ago and it happens a second time, but this time [..]
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2:06 am, March 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by PowerDj
Lag seems to be due to lots of players being set free in huge worlds. [..]
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2:06 am, March 2, 2018
Luminopolis is a sprawling, technological wonder that’s home to many massive marvels of modernity!
The towering skyline helps this epic new cityscape stand apart from other biomes. Explor [..]
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2:06 am, March 2, 2018
Quote:
Originally Posted by Fasti
Luminopolis is a sprawling, technological wonder that’s home to many massive marvels of modernity!The towering skyline helps t [..]
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2:06 am, March 2, 2018
Quote:
Originally Posted by Fasti
Hey there!Most players aren't experiencing this issue so we'll want to troubleshoot things first. Usually this would be caused by an add [..]
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2:06 am, February 27, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Daria
I won a mount in last week's giveaway but haven't received the code yet. [..]
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2:06 am, February 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ijino
time : 2:00 PM 08 febuary 2018i start to re play of the game I have re [..]
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2:06 am, February 9, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tortorion
Hello,The suggestion is to add guides, tips and informations where p [..]
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2:06 am, February 2, 2018
Quote:
Originally Posted by Fasti
Hey all,We're aware that some players are having trouble linking accounts or receiving their Twitch Prime bundle items, and we have some [..]
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2:06 am, January 25, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Arion4K
Will there ever be an infinite survival mode? The higher you last, the [..]
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12:06 pm, January 24, 2018
Update 4 - The remaining instances of players being unable to login to Trove appear to be resolved. If you haven't tried to login in the last 30 minutes or so please restart your console before trying [..]
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2:06 am, January 18, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by dsadsa
I followed every step but i cant see any option for quitting the abo. p [..]
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2:06 am, January 17, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SadDeath
I planted 500 mushroom trees under a hole in my club world, i left th [..]
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2:06 am, January 17, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by sdfg
fixed it, just reinstalled trove twice, thanks for help
Very [..]
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2:06 am, January 16, 2018
Quote:
Originally Posted by Fasti
Hey there,We are working to address lag and rubberbanding issues. Steps we've taken in the past have helped some, but there is more work [..]
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2:06 am, January 6, 2018
Quote:
Originally Posted by Fasti
Because the feedback in the replies to this thread is largely constructive I am leaving the thread open. For the OP, please keep in mind [..]
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2:06 am, January 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ithiridiel
And now i started to get grandom CTDs without any error message, on [..]
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12:06 pm, January 1, 2018
Quote:
Originally Posted by Phantasie
Quote:
Originally Posted by bobthedank
I bought 50 dollars of credits accidently to xbox one instead o [..]
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2:06 am, December 30, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SiNisterTrauma
Thank you for your help. How will i know if the problem is reso [..]
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2:06 am, December 29, 2017
Quote:
Originally Posted by Fasti
Hey there,Unfortunately, there is no way to transfer class progress between accounts. In Trove it's the account makes progress and Class [..]
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2:06 am, December 23, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Axa
The servers is basically unplayable, can't you guys just ignore all of us [..]
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2:06 am, December 22, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ThunderD1kZ
Hi, I dont usually post here, but I was playing this game since th [..]
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2:06 am, December 13, 2017
Are you ready for the return of the Dragon Hoard Pack? This massive bundle includes:Inora, Flame of Enlightenment – A full legendary dragon of tremendous grace and unwavering power. Unlock [..]
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2:06 am, December 13, 2017
Update 10 - 10 AM PST (5 PM GMT) - The attacks on the Dallas hub have increased quite a bit which is causing connection issues on our NA servers (and other places). The team is still working with the [..]
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2:06 am, December 12, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ssj782
Is it just me, or did I get penalized for giving Trion money?And I'm ta [..]
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2:06 am, December 12, 2017
Update 9 - Dec. 11 - 11:20 AM PST (7:20 PM GMT) - Steps have been taken to further mitigate the DDoS attacks and they have helped a lot. The attacks are less consistent than they were but do still pop [..]
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2:06 am, December 5, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by V4Vankish
Over the time, Trove changed a lot, and some things that really both [..]
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12:06 pm, November 28, 2017
Quote:
Originally Posted by PostCard
ClubsFixed an issue with some club UI screens displaying the rank setting list for members improperly.
Fixtures can no longer be plac [..]
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12:06 pm, November 28, 2017
Update: After reviewing the contents of this hotfix, we've concluded that it does not contain the removal of tethering. However, the change to remove tethering is still coming in a future hotfix, it j [..]
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2:06 am, November 10, 2017
We’re just days from the launch of Trove – Adventures on the PC, Mac, Xbox One and PlayStation 4! This week we’re going to take an even closer look at some epic new clu [..]
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2:06 am, November 10, 2017
Quote:
Originally Posted by Fasti
We’re just days from the launch of Trove – Adventures on the PC, Mac, Xbox One and PlayStation 4! This week we&r [..]
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2:06 am, November 8, 2017
The Suntouched Shimmerwing need your help, Trovians! Starting on November 7, 2017 fight the forces of shadow and set the stage for even greater battles ahead!
Assist a Suntouched Shimmerwing during [..]
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2:06 am, November 8, 2017
Quote:
Originally Posted by Fasti
The Suntouched Shimmerwing need your help, Trovians! Starting on November 7, 2017 fight the forces of shadow and set the stage for even [..]
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3:06 am, October 28, 2017
Quote:
Originally Posted by Fasti
Trove – Adventures will be here before you know it, so every week we’re going to take a look at some of the new hotn [..]
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3:06 am, October 26, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Smiley
Maybe I misunderstood, but I thought the OP meant that he's not seeing [..]
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3:06 am, October 24, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by KoBeWi
I have the same problem after Windows Fall Creators Update. When game s [..]
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3:06 am, October 18, 2017
Greetings, Trovians!
We wanted to take a moment to throw the spotlight on a wonderful member of the Trove community who has done so much for all of us, Tali!
In our early days she helped forge a hug [..]
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3:06 am, October 18, 2017
Quote:
Originally Posted by Fasti
Greetings, Trovians!We wanted to take a moment to throw the spotlight on a wonderful member of the Trove community who has done so much [..]
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1:06 pm, October 11, 2017
Quote:
Originally Posted by Morgana
Trion Gamers,Save the date! Our 7th annual Extra Life event begins on October 13th at 11:30am PT, where we'll be streaming for a full [..]
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3:06 am, October 11, 2017
Trion Gamers,
Save the date! Our 7th annual Extra Life event begins on October 13th at 11:30am PT, where we'll be streaming for a full 24 hours at our regular home on Twitch: https://www.twitch.tv/ [..]
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3:06 am, October 10, 2017
Quote:
Originally Posted by Fasti
Hey folks!This Friday the 13th is our Extra Life 24 hour livestream! Please take a moment to sign up to be part of our team and help us [..]
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3:06 am, October 6, 2017
Quote:
Originally Posted by Fasti
Error codes in the 5000 range are generally related to Windows/OS issues. It means that something in the operating system is blocking in [..]
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1:06 pm, September 28, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com with the name of your item and the last time you know you had it, and we [..]
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3:06 am, September 23, 2017
Quote:
Originally Posted by PostCard
Blocky BonusStarting with this hotfix on PC and Xbox One (and by October 4th for PlayStation 4) there's a great new mount, Sabaddar, [..]
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3:06 am, September 23, 2017
Blocky BonusStarting with this hotfix on PC and Xbox One (and by October 4th for PlayStation 4) there's a great new mount, Sabaddar, Summer’s Rapture (pictured above), available in the Store [..]
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3:06 am, September 21, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pancooa
So i have 2 main classes tomb raiser and gun slinger and i have mixed [..]
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3:06 am, September 20, 2017
[QUOTE=Fasti;776240]
[QUOTE=Halcy;776216]Just going to ask something that's been bothering my mind for a while.Let's just say I have an alt and a main account, I bought (automatically downloaded the p [..]
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3:06 am, September 20, 2017
Quote:
Originally Posted by Fasti
Are you still having this issue? Try restarting the console if you don't mind. I want to make sure you have the latest version of the ga [..]
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3:06 am, September 16, 2017
Every Year, Trion Worlds participates in the Extra Life event, a charity campaign devoted to raising funds for Children’s Miracle Network hospitals. 2017 marks our 7th year participating as [..]
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3:06 am, September 16, 2017
Quote:
Originally Posted by Morgana
Every Year, Trion Worlds participates in the Extra Life event, a charity campaign devoted to raising funds for Children’s Mi [..]
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3:06 am, September 14, 2017
Quote:
Originally Posted by Fasti
Hey there,Sorry for the delayed response. If you can answer a couple questions it may help us figure out the root cause.How long have yo [..]
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3:06 am, September 13, 2017
Quote:
Originally Posted by Fasti
The Gems in Trove help you reach higher Power Ranks and customize your characters to fit any situation!Learn more about the Gem Forging [..]
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3:06 am, September 9, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by jejaz
today logged on and did some fliping and sunligh tbulb farming i had got [..]
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3:06 am, September 6, 2017
Quote:
Originally Posted by Fasti
If you have specific feedback convey it productively. Feel free to take another shot at posting helpful feedback.
Jump to pos [..]
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3:06 am, September 2, 2017
Quote:
Originally Posted by Fasti
As mentioned on the livestream, it was Etaew's birthday this week (Wednesday) and we wanted to help celebrate all the awesome stuff he's [..]
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3:06 am, September 1, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by NinjaOtaku
What should I do please help me? I have a token quest (for start), [..]
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3:06 am, August 29, 2017
Greetings Trovians!
As you've likely noticed, we've changed up the forum background with the release of Eclipse. Now that we've got things dialed in we wanted to open the door to all of you, our amaz [..]
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3:06 am, August 29, 2017
Quote:
Originally Posted by Fasti
Greetings Trovians!As you've likely noticed, we've changed up the forum background with the release of Eclipse. Now that we've got thing [..]
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3:06 am, August 29, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Falados
It's annoying and flooding chat and making it WORST for this game :(
[..]
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3:06 am, August 26, 2017
Quote:
Originally Posted by Morticus
Quote:
Originally Posted by Bec
I'm sorry, but what does this mean? "ore that drops the rare ore&q [..]
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3:06 am, August 25, 2017
Greetings Trovians,
With the Eclipse update we added a big batch of awesome new Shadow Tower rewards. To keep in line with the new loot we’ve increased the difficulty of enemies in the Shad [..]
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3:06 am, August 25, 2017
Quote:
Originally Posted by Fasti
Greetings Trovians,With the Eclipse update we added a big batch of awesome new Shadow Tower rewards. To keep in line with the new loot w [..]
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1:06 pm, August 23, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com and we will be happy to help troubleshoot this issue with you.
[..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Hi there,Try these Glyph troubleshooting steps. There's likely an issue picking up the new update and that should help you do that.
[..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Bobfishkins23
with a full group of 8 players, everyone at or above 20k power r [..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Thanks for the feedback. We're sorry to see you go but we can understand your concerns.1. Bug fixes are handled based on priority. For t [..]
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3:06 am, August 17, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Siimon
I thought the game was all about "Adventure, Create & Expl [..]
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3:06 am, August 11, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by LukasRure14
Hey guys, I was trying to log into glyph when suddenly, It says &q [..]
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3:06 am, August 8, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! This is known bug, and if you submit a support ticket our CS team can help you recover the missing items!
J [..]
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3:06 am, August 3, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Polaris0n
What is going on with the devs and the community managers of this ga [..]
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3:06 am, July 28, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Siimon
I will only show part of the text since the majority doesn't concern th [..]
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3:06 am, July 27, 2017
You’ve heard about the coming of a total solar eclipse, but that is only part of the story. Empowered by seething darkness, the forces of shadow will invade Trove on August 22, bringing abo [..]
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3:06 am, July 27, 2017
Quote:
Originally Posted by Fasti
You’ve heard about the coming of a total solar eclipse, but that is only part of the story. Empowered by seething darkness, th [..]
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3:06 am, July 26, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! If you submit a support ticket, our CS team will take a look at this and may be able to help.
Jump [..]
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3:06 am, July 25, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by CyanBear
Alright this is really starting to annoy me, ok so i joined today and [..]
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3:06 am, July 22, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're using Razer Synapse, there's a bug with the "Stat Tracking" feature. If you disable that option, i [..]
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1:06 pm, July 20, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com with the name and description of the item you included here, and our Cus [..]
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3:06 am, July 20, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tralaxx
hi, sorry to bother. i won a dragon on the trove official stream about [..]
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3:06 am, July 18, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ZgOrangePanda
I bought some pearls for a good price earlier. I was going to us [..]
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3:06 am, July 18, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ExolonKnight
So new code, some changes to help with lag...Right...No differenc [..]
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3:06 am, July 15, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by PaPaRuPa
I have not sent any tickets since the community needs a public respon [..]
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3:06 am, July 12, 2017
Trove is heating up the summer with the Sunfest Daily Login Bonus Celebration! Just login to pick up Golden Ticket Chests for a chance at a huge mountain of mounts or a scorching hot stack of dragons [..]
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3:06 am, July 12, 2017
Quote:
Originally Posted by Fasti
Trove is heating up the summer with the Sunfest Daily Login Bonus Celebration! Just login to pick up Golden Ticket Chests for a chance a [..]
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3:06 am, July 12, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by AlexanderAelwyd
I was really looking forward to this event with the hope that [..]
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3:06 am, July 9, 2017
Quote:
Originally Posted by Fasti
Write up a thread where you point out a specific problem and provide what you'd like to see as the specific solution.The more thorough y [..]
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