3:06 am, April 11, 2018
Update 2 - The issue with Patrons receiving non-Patron rewards should be resolved. All players should now have the correct compensation. If you see issues with your granted items please let us know.
[..]
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3:06 am, April 11, 2018
Update 2 - We've confirmed we have the proper list of eligible players for these care packages and have started delivering them. It may still take time for the list to be complete so allow us a couple [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Please check out this post on how to report bugs so we can address them as quickly as possible. A key elements are not creating new thre [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ClumsyBee
I thought the bug was fixed and i can finally set my primary club ag [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Hey all,We're bringing all versions of Trove offline for a patch to fix the bug that resets your primary club periodically. Downtime beg [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tolerant
Does everyone get a "free" reset to their primary club?
[..]
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3:06 am, April 10, 2018
Update 2 - All versions of Trove have been unlocked. Thanks for your patience, everyone!
Update 1 - Trove for PC and Xbox One are back online and ready to go. We're still testing things on PS4 so ple [..]
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3:06 am, April 9, 2018
Update 1 - Hey there! Due to an issue with incorrect rewards being sent for the Shadow Tower issue we're delaying the Lustrous Gem Box care package until we've confirmed the recipients again. This mea [..]
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1:06 pm, April 7, 2018
Update 1 - It looks like some Patrons received non-Patron rewards so we're putting the rest of the grants on hold until we've corrected these errors. No one should miss out on the proper rewards but w [..]
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1:06 pm, April 7, 2018
Greetings Trovians!
If you logged into Trove between resets on April 4, 2018 you'll soon receive a care package, of sorts, for the bugged Lustrous Gem Boxes.Patrons will receive 6 Lustrous Gem Boxes.
[..]
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1:06 pm, April 7, 2018
Quote:
Originally Posted by Fasti
Greetings Trovians!If you logged into Trove between resets on April 4, 2018 you'll soon receive a care package, of sorts, for the bugged [..]
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3:06 am, April 5, 2018
Greetings, folks!
On Monday, April 2, 2018 we ran into a few bugs that were very frustrating. The bonus day for Shadow Towers wasn't properly applied to Caches and Souls, plus there was general instab [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Greetings, folks!On Monday, April 2, 2018 we ran into a few bugs that were very frustrating. The bonus day for Shadow Towers wasn't prop [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Thanks for the question! We updated the Welcome screen because the previous version was giving a lot of info and much of it wasn't rea [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by xeko92
I'm having a problem. Im the leader of my club and can't set it as my p [..]
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3:06 am, March 26, 2018
Quote:
Originally Posted by PostCard
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur onc [..]
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3:06 am, March 26, 2018
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur once per account, and should not occur again after a restart.
Attempti [..]
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12:06 pm, February 22, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesThe Shadow Day bonuses should not stack souls any more.
Fixed a client crash that could occur closing the Welcome S [..]
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2:06 am, February 17, 2018
Quote:
Originally Posted by PostCard
New Class - VanguardianSwooping in to the spotlight, the Vanguardian’s here to save the day!
The Vanguardian packs a punch [..]
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2:06 am, February 16, 2018
Quote:
Originally Posted by Fasti
Hey all,We're doing a quick restart with a small hotfix to implement the Daily Login Rewards that should be live for Hellbugs in Love. T [..]
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2:06 am, February 16, 2018
Hey all,
We're doing a quick restart with a small hotfix to implement the Daily Login Rewards that should be live for Hellbugs in Love. They will be avaiable with each login starting after the nightly [..]
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2:06 am, February 8, 2018
Quote:
Originally Posted by Fasti
We've removed New Player Rewards from the patch before it went live (Known Issues at top). They'll return soon but we needed to fix a bu [..]
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12:06 pm, February 2, 2018
Quote:
Originally Posted by PostCard
Known Issue A change in this patch will prevent purchasing more than one of any item that unlocks a collection, even if that item is [..]
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12:06 pm, February 2, 2018
Known IssueA change in this patch will prevent purchasing more than one of any item that unlocks a collection, even if that item is tradable. This will affect the Treasure Isles merchants along with [..]
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2:06 am, January 31, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tubsss
About why this happen, I too remember placing my cornerstone on some s [..]
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2:06 am, January 3, 2018
Quote:
Originally Posted by Fasti
Hi,Sorry to hear about your trouble jumping. Do you have any add-ons for Trove? If so, disable all of them, please. After they are disab [..]
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2:06 am, December 31, 2017
It's a new year, and it's time to clear the dusty shelves of names long unused. These names will be freed up for use by new and active players.
We will release the names of characters that have not [..]
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12:06 pm, December 1, 2017
Quote:
Originally Posted by Morgana
Additional UpdatesThe daily club experience cap will now reset at 3 AM PST (11 AM UTC), bringing it in line with the other daily reset [..]
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2:06 am, November 28, 2017
Quote:
Originally Posted by Morgana
Hey there,We thought about it, and decided hey, you're right! Why NOT keep the sale going till the end of the 27th? The following pack [..]
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2:06 am, November 22, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by AoD D33pfri3d
I am in 5 clubs one of them is mine which I had set as my primar [..]
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2:06 am, November 16, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Optimus131
It doesn't have anything g to do with logging in before the patch b [..]
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3:06 am, August 17, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Bobfishkins23
I think it might be best to simply disable the DOTM shadow tower [..]
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3:06 am, August 15, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by iFantomeN
I'm a bit curious since i've missed out on the past dev-streams.Will [..]
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3:06 am, July 18, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ZgOrangePanda
I bought some pearls for a good price earlier. I was going to us [..]
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3:06 am, June 24, 2017
Quote:
Originally Posted by Fasti
New Class, New Biome The Dino Tamer class is here and it’s dino-mite! Learn more about the latest Trove class in our Dino Tame [..]
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3:06 am, May 18, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DeMonT
Why can't we buy packs and boxes in PTS.:confused:I was thinking that i [..]
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1:06 pm, May 17, 2017
Quote:
Originally Posted by Hesk
Hello! You can set your setting back to default with these steps: https://support.trionworlds.com/hc/e...fault-Settings If the issue pe [..]
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3:06 am, April 11, 2017
Quote:
Originally Posted by PostCard
Depth ChargeMysterious Mining robots are suddenly everywhere underground, and it's up to you to uncover their plans and liberate a pl [..]
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3:06 am, April 11, 2017
Depth ChargeMysterious Mining robots are suddenly everywhere underground, and it's up to you to uncover their plans and liberate a plucky little companion: the Minerbot Qubesley!
This event will run f [..]
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3:06 am, April 7, 2017
Quote:
Originally Posted by Fasti
The wait for a reply is longer than we'd like due to the number of requests being received across all of our games. The support team wil [..]
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3:06 am, March 29, 2017
Quote:
Originally Posted by PostCard
Minigames New Minigame recipes used to build a new minigame type, the Target minigame, have been added to the Worldspring crafting be [..]
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12:06 pm, March 16, 2017
Quote:
Originally Posted by Hesk
Hello! I would recommend trying these steps:https://support.trionworlds.com/hc/e...fault-SettingsIf that doesn't resolve your friend's is [..]
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2:06 am, March 8, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! We won't be resetting players' progress at launch. Anything you acquired in beta will carry over into the full release [..]
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12:06 pm, March 6, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps to reset your settings to default, and if you still have any issues, please submit a support ticket at supp [..]
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12:06 pm, February 28, 2017
Quote:
Originally Posted by PostCard
Metaforge Music blocks now play in the metaforge.
Mounts, Mag Riders, Wings, and Ships now work in the metaforge.
You now have 100 [..]
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12:06 pm, February 28, 2017
Metaforge Music blocks now play in the metaforge.
Mounts, Mag Riders, Wings, and Ships now work in the metaforge.
You now have 100 jump in the metaforge.
Updates The Shadow Tower Tree dungeon now ha [..]
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2:06 am, February 19, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're using Razer Synapse, you may want to try going into the settings and disabling the "stat tracking" [..]
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12:06 pm, February 18, 2017
Quote:
Originally Posted by PostCard
Updates VFX tied to gem abilities are cleaned up when switching classes.
For gem abilities, cooldowns on the effects triggered by co [..]
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2:06 am, January 4, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TheGiraffeTV
I thought the daily bonus' being active was for the entirety of S [..]
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2:06 am, January 1, 2017
Quote:
Originally Posted by Carthax
To clarify, keep in mind that PTS characters are separate from Live characters. With that said, it's also entirely possible you are me [..]
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12:06 pm, December 20, 2016
Quote:
Originally Posted by Hesk
Hello! Putting your settings back at default may resolve the issue for you, but if it does continue, please submit a support ticket at su [..]
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2:06 am, November 21, 2016
Quote:
Originally Posted by GM Talriel
Good afternoon and we apologize for any frustration this issue may be causing. If you already have a support ticket open, please up [..]
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12:06 pm, November 10, 2016
Updates Fixed bug where the tutorial objective resets for players the first time after they log in since Tuesday's patch. Unfortunately, a side effect of this fix is that anyone whose objectives were [..]
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2:06 am, November 10, 2016
Quote:
Originally Posted by PostCard
Updates Fixed bug where the tutorial objective resets for players the first time after they log in since Tuesday's patch. Unfortunate [..]
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2:06 am, November 10, 2016
Updates Fixed bug where the tutorial objective resets for players the first time after they log in since Tuesday's patch. Unfortunately, a side effect of this fix is that anyone whose objectives were [..]
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3:06 am, October 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We looked into your account and it appears you completed these Shadow Towers after the reset this week. If that doesn' [..]
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3:06 am, October 6, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Chronozilla
Let's just hope this Freebie Friday thing isn't the compensation, [..]
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3:06 am, October 1, 2016
Quote:
Originally Posted by Fasti
Check out my post on this in the Bug Report forums. If you run into a bug in the future, be sure to check there first so you know what o [..]
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3:06 am, September 30, 2016
Quote:
Originally Posted by Fasti
Howdy ya'll!Just trying out anew salutation...not digging it. Ah well, live and learn.So, the Contest reset didn't have anything to do [..]
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1:06 pm, September 28, 2016
Quote:
Originally Posted by Hesk
Hello! You can reset your password by visiting https://trove.trionworlds.com. if you're still having difficulty, you can also visit suppo [..]
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3:06 am, September 25, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by gabuxxa182
I decided to return to play, and my char, My achievements, a [..]
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3:06 am, August 28, 2016
Quote:
Originally Posted by ZamboniChaos
I confirmed your ticket had been submitted correctly, so it'll be reviewed by one of our CS agents as soon as possible! They'll d [..]
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3:06 am, August 18, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SloWolfe
Isn't this fixed now? It wasn't in the patch notes but after the serv [..]
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3:06 am, August 13, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I've sent this info over to the dev team so they can take a look. Thanks a lot for the heads up!
Jump to po [..]
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3:06 am, August 11, 2016
Quote:
Originally Posted by Fasti
We've rolled out small game client update, so please restart Trove to get the latest version. Thanks!Bug FixesFixed icons sometimes miss [..]
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3:06 am, August 11, 2016
We've rolled out small game client update, so please restart Trove to get the latest version. Thanks!Bug FixesFixed icons sometimes missing in Trade window (the Inventory icon fix is still in progress [..]
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3:06 am, August 2, 2016
Quote:
Originally Posted by Morticus
Weekly Updates:Wings are on sale! Save 50% off the Credit price.
This week's top chaos chest loot is the Shadowy Sarcophagus!
Misc U [..]
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3:06 am, August 2, 2016
Weekly Updates:Wings are on sale! Save 50% off the Credit price.
This week's top chaos chest loot is the Shadowy Sarcophagus!
Misc Updates/Fixes:Added Flux Collected to leaderboards under stats
The F [..]
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3:06 am, July 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you already submitted a support ticket for this issue. Our response times have been longer than normal due t [..]
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3:06 am, July 31, 2016
Quote:
Originally Posted by ZamboniChaos
I can't really provide an estimate at this time, as our team is a little backed up with the amount of Trove tickets we've receive [..]
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3:06 am, July 26, 2016
Weekly EventsChaos chests have been shuffled! Be on the lookout for the Xero Line Wings!
Flasks are on sale for 66% off of their credit price!
Ladybug Invaders are coming to eat your face!
New Stat Le [..]
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3:06 am, July 26, 2016
Quote:
Originally Posted by Mr. E
Weekly EventsChaos chests have been shuffled! Be on the lookout for the Xero Line Wings!
Flasks are on sale for 66% off of their credit [..]
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3:06 am, July 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! Sorry to hear you're having these issues. I noticed you have a ticket open with one of our CS agents, so if you'd like [..]
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3:06 am, July 22, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! If you submit a support ticket our CS team can investigate this for you and try to figure out what happened.
[..]
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3:06 am, July 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the confusion. It looks like one of our CS agents has been assisting you with this issue, so please respond [..]
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1:06 pm, July 13, 2016
Quote:
Originally Posted by Hesk
Hello! You can follow these instructions to locate the trove.cfg file - deleting the file should set everything back to default if you do [..]
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3:06 am, July 6, 2016
Quote:
Originally Posted by Mr. E
Weekly EventsChaos chest has been shuffled! This week's hotness is Squeakers, the flying sugar glider!
Running out of space? We got you! [..]
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3:06 am, July 6, 2016
Weekly EventsChaos chest has been shuffled! This week's hotness is Squeakers, the flying sugar glider!
Running out of space? We got you! Extra rows of Inventory Space and extra tabs in the Personal Ch [..]
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3:06 am, June 30, 2016
Quote:
Originally Posted by Mr. E
Featured ChangesShadow Tower Normal has been tuned to be more focused on solo players. In addition each Normal floor besides the last no [..]
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3:06 am, June 14, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by PowerDj
Yeah, it's probably a result of everyone rushing to the various worlds [..]
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3:06 am, May 24, 2016
Quote:
Originally Posted by Mr. E
Weekly UpdatesThe chaos chest has been shuffled! Keep an eye out for the Chromatic Cumulus mount!
Bonus loot! For a limited time Jade Co [..]
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3:06 am, May 24, 2016
Weekly UpdatesThe chaos chest has been shuffled! Keep an eye out for the Chromatic Cumulus mount!
Bonus loot! For a limited time Jade Covers can uncommonly be found in Chaos Chests!
Sale! For this wee [..]
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3:06 am, May 21, 2016
Quote:
Originally Posted by Mr. E
The new Claims System is in place.This new feature is meant to help keep track of "passive" awards granted while playing Trove [..]
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3:06 am, May 3, 2016
The HUD has gotten some love!
We've added a new Navigation Menu so you can see all of the most important windows you'll use on a regular basis! It's beautiful AND useful! Try it out!
Character level a [..]
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3:06 am, May 3, 2016
Quote:
Originally Posted by Mr. E
The HUD has gotten some love!
We've added a new Navigation Menu so you can see all of the most important windows you'll use on a regular [..]
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3:06 am, April 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Lumza! Go ahead and submit a support ticket so our CS team can investigate this. Hopefully, they'll be able to help you [..]
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3:06 am, April 7, 2016
Quote:
Originally Posted by ZamboniChaos
This is likely due to the adjustments that were made to Mastery in the recent patch. Some old collections were still granting Mas [..]
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2:06 am, March 10, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Bampires! Have you double-checked to make sure you're logging into the correct account? That's usually the case when pl [..]
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2:06 am, March 9, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Feelthechill
Friend used a rename tag and it bugged and didn't work and he los [..]
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2:06 am, March 9, 2016
Quote:
Originally Posted by Fasti
Hey folks, The names were reset for inactive players, but it looks like the original names weren't freed up as intended. We're working [..]
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2:06 am, March 8, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Sheepski
Thanks Fasti. Why the later start time than usual though?
[..]
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2:06 am, March 8, 2016
Hey folks!
On Tuesday Trove will go offline to roll out the Leader of the Block patch and to perform a reset on character names for players inactive since August 1st.
The downtime will be longer than [..]
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2:06 am, February 27, 2016
Quote:
Originally Posted by Fasti
We’re freeing up names used by inactive characters on March 7th, 2016! If you’ve long dreamed of being XsklORVAXXZ [..]
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2:06 am, February 27, 2016
We’re freeing up names used by inactive characters on March 7th, 2016! If you’ve long dreamed of being XsklORVAXXZZ36 but that was taken by a player who is inactive, have we got [..]
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2:06 am, January 23, 2016
Update 1 – 5:45 PST (1:45 AM GMT):
Hey all,
Avarem here.
We wanted to provide you with an update on our progress: right now the data transfer is moving more slowly than we had initially a [..]
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12:06 pm, January 21, 2016
Update 1 – 5:45 PST (1:45 AM GMT):
Hey all,
Avarem here.
We wanted to provide you with an update on our progress: right now the data transfer is moving more slowly than we had initially anti [..]
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2:06 am, January 14, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by fruitie
RIP consecutive days. Though I don't suppose they'll be a badge for ov [..]
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2:06 am, January 9, 2016
Quote:
Originally Posted by Fasti
An error #5041 (most errors that aren't in the 1,000 or 2,000 range) usually indicates an error with Windows. If you recently did a rese [..]
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12:06 pm, January 1, 2016
Quote:
Originally Posted by Fasti
They should be showing up correctly now. If you have trouble, submit a ticket and the support team will investigate.
Jump to [..]
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2:06 am, December 19, 2015
Update 2: 11:20 AM PST - We've just performed a reset that should start to clear up some of the connection issues. The team continues to work on the underlying issue, but for now, you should be able t [..]
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