3:06 am, April 11, 2018
Update 2 - The issue with Patrons receiving non-Patron rewards should be resolved. All players should now have the correct compensation. If you see issues with your granted items please let us know.
[..]
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3:06 am, April 6, 2018
Update 5 - 4:15 PM PDT (11:15 PM GMT) - Hey folks! We're not making a promise on the EU issues being completely fixed forever, but things are looking much better. We made some adjustments that went up [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by xeko92
I'm having a problem. Im the leader of my club and can't set it as my p [..]
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2:06 am, January 29, 2018
Quote:
Originally Posted by Fasti
We're still watching things closely, but it looks like the issues persist. We can't say for sure when this be resolved but we have every [..]
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12:06 pm, January 24, 2018
Update 4 - The remaining instances of players being unable to login to Trove appear to be resolved. If you haven't tried to login in the last 30 minutes or so please restart your console before trying [..]
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2:06 am, December 30, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SiNisterTrauma
Thank you for your help. How will i know if the problem is reso [..]
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2:06 am, November 22, 2017
Quote:
Originally Posted by Fasti
I've updated the original post so please check in there. After a bit of quiet for a window yesterday, the attacks kicked up again. We're [..]
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3:06 am, September 1, 2017
Quote:
Originally Posted by PostCard
Stability Improvements Fixed a server crash that could cause queuing when trying to enter the game
Optimized various UI components to [..]
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3:06 am, July 13, 2017
Quote:
Originally Posted by Fasti
Hey all,Our network team is working to mitigate an ongoing DDoS attack. We'll post updates regularly until this is resolved.Looking ahea [..]
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3:06 am, July 6, 2017
Update 2 - 5 PM PDT (12 AM GMT) - We're back online after the restart and continue to watch performance. Update 1 - 3:40 PM PDT (10:40 PM GMT) - We're going to restart Trove on the PC and the EU PS4 s [..]
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3:06 am, July 6, 2017
Quote:
Originally Posted by Fasti
Hey everyone,Our network team is aware of the current network issues that are causing increased lag and rubberbanding. In some cases the [..]
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3:06 am, June 3, 2017
Quote:
Originally Posted by Fasti
Greetings folks,Our team is aware of the issue preventing players from logging into Trove on Xbox One and are working to get this resolv [..]
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3:06 am, June 3, 2017
Update 2 - 6:40 AM PDT (1:40 PM GMT) - We've been back online and going strong for about ten minutes, so it looks like things are good to go. We'll keep an eye on everything in case of further issues, [..]
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2:06 am, March 23, 2017
Quote:
Originally Posted by Phantasie
Hi EveryoneThe "Failed to connect to auth" issue has been resolved. We are still looking into the Leader Boards being down [..]
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2:06 am, February 18, 2017
Quote:
Originally Posted by PostCard
Hi folks. Unfortunately some eligible players are indeed missing out on their free packs! We’re getting those added now, b [..]
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2:06 am, February 2, 2017
Update 1 - 1:30 PM PST (9:30 PM GMT) - About 90 minutes ago we bypassed a problem spot in the network and it appears the issue has been resolved. We've been monitoring things on this side but it's loo [..]
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12:06 pm, December 25, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Renoue
Moving Items between my bag and my personal chest is making them disapp [..]
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2:06 am, November 25, 2016
Quote:
Originally Posted by Fasti
Thanks for the reports, everyone. This is definitely not the intended use for proclaims. We'll get this resolved. Just remember that the [..]
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2:06 am, November 14, 2016
Quote:
Originally Posted by Carthax
When you submitted this information, we were undergoing issues with our servers, which should now be resolved. I would try logging in [..]
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2:06 am, November 12, 2016
Quote:
Originally Posted by Fasti
Go ahead and check the OP when you get a chance, folks. We will be providing compensation once the underlying issue is resolved.
[..]
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2:06 am, November 12, 2016
Update 7 - 4:30 PM PST (12:30 AM GMT) - With the network connection issues over the last few days we know many of you are concerned with your Patron status or just lost time playing Trove. We agree th [..]
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2:06 am, November 10, 2016
Quote:
Originally Posted by Fasti
Hey all, We're working to address the login issues now. Please bear with us. I'll post updates here regularly with our progress.Expect a [..]
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3:06 am, October 24, 2016
Quote:
Originally Posted by Carthax
There were DNS issues we were experiencing, that should now be resolved. If you still have issues, I would suggest submitting a ticket [..]
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3:06 am, October 22, 2016
4:10 PM PDT Update: Dyn has announced that they have successfully mitigated the attack against their network. Glyph service should now slowly restore. If you are still having trouble connecting, make [..]
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3:06 am, September 19, 2016
Quote:
Originally Posted by Carthax
On Thursday, when you originally submitted this request, we were having a lot of purchasing issues related to Steam that were being wo [..]
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3:06 am, September 1, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Shidou
A good time later. I still haven't received my code. It wasn't w [..]
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3:06 am, July 28, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Skull_Lady
I have to be nice because my rage mode is on. Me, my friends who ar [..]
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3:06 am, July 5, 2016
Quote:
Originally Posted by Fasti
This lag is our top priority. We've been investigating the cause for a while and have not yet found a specific fix. We'll continue to wo [..]
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3:06 am, June 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you already submitted a support ticket, so one of our CS agents will review it as soon as they can. Thanks f [..]
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3:06 am, June 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everyone! I just received word that our team identified the issue that was causing this, so the problem should be resolved. S [..]
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1:06 pm, May 2, 2016
Quote:
Originally Posted by Elucidator
We were experiencing an issue with this earlier but it should now be resolved. If you still are missing your mount, please contact [..]
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3:06 am, April 8, 2016
Quote:
Originally Posted by Fasti
Go ahead and post in the PTS forums for issues with the PTS. ForsakenHero, we're checking this out now and taking the PTS offline again [..]
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3:06 am, March 30, 2016
Update 5 - 5:20 PM PDT (1:20 AM GMT) - Trove is back online! We're going to keep an eye out for any lingering issues. It does appear that Credit purchases in Trove are not possible at the moment, but [..]
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2:06 am, January 13, 2016
Update 4 - We're running validation on the servers (testing to be sure all the systems are speaking to each other) which is the last step before we come back online. If we run into any additional trou [..]
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2:06 am, December 23, 2015
Quote:
Originally Posted by Fasti
Hey all,We're taking a server cluster offline to address some errors it's running into. This means our remaining servers will need to wo [..]
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2:06 am, December 23, 2015
Update 2 - I've created a post regarding the recent downtime here. Please take a look, when you get a chance. Thanks!Update 1 - All servers are back online and working normally. We're increasing the n [..]
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3:06 am, August 5, 2015
Quote:
Originally Posted by Fasti
Hello everyone! To investigate an issue causing a small percentage of players to experience rollbacks, we're taking the servers offline [..]
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3:06 am, August 5, 2015
Update: We're still working to resolve the issue for the players who experienced a rollback, and will post another update in 1 hour, if we're not back online sooner.
Hello everyone!
To investigate an [..]
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3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Queen Tobu
Ok, i have been playing Trove for a long time and put MUCH money on [..]
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3:06 am, May 4, 2015
Quote:
Originally Posted by Ocho
This issue now appears to be resolved. Please let us know if you see further issues.
Quote:
Originally Posted by Alabaste [..]
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3:06 am, April 14, 2015
Quote:
Originally Posted by Kiwibird
Hey there, just restart your Gylph client. This should be resolved. If you're still having trouble, please contact us at support@trov [..]
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2:06 am, January 10, 2015
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by Droffir
Yeah, this has been mentioned before, and I'm not sure why it's not a [..]
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12:06 pm, December 4, 2014
Quote:
Originally Posted by Ocho
INTO THE METAFORGE!At this point, I export the property maps and run them through the .blueprint converter. Before heading into the Metaf [..]
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