1:06 pm, April 5, 2018
Quote:
Originally Posted by Fasti
Hey folks,Sorry this post is coming in late. The team is investigating the current issues preventing players from accessing Trove on Xbo [..]
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2:06 am, January 21, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're investigating your reports of issues logging in, changing worlds, or accessing clubs. It doesn't appear that everyone is [..]
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2:06 am, January 21, 2018
Update 2 - 1:10 PM PST (9:10 PM GMT) - After the restart we've been able to confirm that worlds are loading up as normal again. We're keeping an eye on things but please let us know if you continue to [..]
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3:06 am, October 4, 2017
Update #5 - 1PM PDT (8PM GMT) - All versions of Trove are online now. Thanks so much for being awesome!Update #4 - 12:15 PM PDT (7:15 PM GMT) - Sorry for the delayed update, folks. Trove on PS4 North [..]
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12:06 pm, March 4, 2017
Update 3 - 10PM PST (6AM GMT) - We're back online! Please let us know if you're still having trouble changing worlds, accessing Shadow Towers, or leaving the Hub.Update 2 - 9:10 PM PST (5:10 PM GMT) - [..]
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12:06 pm, January 2, 2017
Quote:
Originally Posted by Fasti
Hey everyone,There's an issue preventing some players from accessing the Xbox One version of Trove. We have a fix ready to go and are ro [..]
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12:06 pm, January 2, 2017
Update - 8:20 PM PST (4:20 AM GMT) - Looks like the fix was successful. The queue will always pop up right as we come back online but has cleared almost completely now. Waits should be very brief, if [..]
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2:06 am, December 13, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Shyne_7
*asks for st invites* *got invited* *accepts* *crashes on the way* *sp [..]
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2:06 am, December 10, 2016
Quote:
Originally Posted by Fasti
Hey everyone, Please make sure if you send in your crash reports if you get one. That'll help us get to the bottom of this. For now, c [..]
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12:06 pm, December 7, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists.https://support.trionworlds.c [..]
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3:06 am, October 22, 2016
Quote:
Originally Posted by Fasti
Hey everyone,We know some of you are having trouble connecting to Trove (you may be seeing an error 1013 in Glyph) or accessing our supp [..]
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3:06 am, October 22, 2016
4:10 PM PDT Update: Dyn has announced that they have successfully mitigated the attack against their network. Glyph service should now slowly restore. If you are still having trouble connecting, make [..]
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1:06 pm, July 23, 2016
Update 2: We're back online! There is a queue but it's fairly short and moving quickly. We'll continue to monitor things to be sure you're all set. Thanks everyone!Update 1: We've taken a few steps to [..]
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3:06 am, July 20, 2016
Quote:
Originally Posted by Fasti
Hey there,Definitely sorry for the scare. The slow loading of the database after we came online today meant players were accessing their [..]
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3:06 am, July 17, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Llewellyn_Lionheart
It's been more than 72 hours, and I have not receiv [..]
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3:06 am, May 6, 2016
Quote:
Originally Posted by ZamboniChaos
First, take a look at our support article for crashing issues and see if any of those troubleshooting steps help you! If not, con [..]
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3:06 am, April 21, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having trouble accessing your account. If you contact our Customer Support team, they'll be happy [..]
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1:06 pm, April 5, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pennry
Glyph currently keeps creating and accessing VC_redistx86.exe in the te [..]
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2:06 am, March 19, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everybody!One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aw [..]
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12:06 pm, December 3, 2015
Quote:
Originally Posted by Fasti
Actually, it looks like things are running smoothly again. Let me know if you're still having trouble after restarting the game.
[..]
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12:06 pm, December 3, 2015
Hey all,
At the moment there are delays when trying to change worlds (using a portal, teleporting back to the Hub) as well as issues trying to access some account management features on our site. Anyt [..]
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12:06 pm, November 6, 2015
Update 8: 8:35 PM PST - Everything remains stable, so we should be all set. Thanks again for your patience!Update 7 - 7:40 PM PST - Things are looking up, but we're keeping a close eye on things to b [..]
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2:06 am, November 6, 2015
Update 5 - 5: 09 PM PST - The team continues to work on the root issue that brought Trove down earlier. They are almost finished with their investigation, and will be restarting all of our services sh [..]
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1:06 pm, July 29, 2015
Update 4: Hey all! As of now, the Trove servers are now back online!Update 3: Hi all-- Just to give you guys an update, the team is still hard at work on bringing the databases back to a good state. I [..]
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3:06 am, July 29, 2015
Update: Hey all, we're going to be extending the down to approximately 11 PM PDT / 6 AM GMT. To make sure everyone has all the information possible on what went wrong, and what we are doing to make i [..]
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3:06 am, July 8, 2015
Quote:
Originally Posted by Fasti
Hey all,We're restarting Trove servers in about 25 minutes at 2:25 PM PDT / 9:25 PM GMT to address the issue accessing Tutorial zones.We [..]
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3:06 am, July 8, 2015
Hey all,
We're restarting Trove servers in about 25 minutes at 2:25 PM PDT / 9:25 PM GMT to address the issue accessing Tutorial zones.
We may be down for up to an hour, but will likely be up and ru [..]
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3:06 am, July 7, 2015
Quote:
Originally Posted by Fasti
Hey folks!There is an issue that is keeping players from accessing our support site. For the moment, you won't be able to submit a ticke [..]
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3:06 am, July 7, 2015
Quote:
Originally Posted by Fasti
Hey folks!There is an issue that is keeping players from accessing our support site. For the moment, you won't be able to submit a ticke [..]
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1:06 pm, June 20, 2015
Update: We're back online. Thanks again, everyone!
Hey folks,
The team is working to resolve an issue that happened at 9:45 PM PDT (GMT-7) that is preventing players from accessing Trove.
It's our [..]
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1:06 pm, June 20, 2015
Quote:
Originally Posted by Fasti
Hey folks,The team is working to resolve an issue that happened at 9:45 PM PDT (GMT-7) that is preventing players from accessing ArcheAg [..]
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