2:06 am, January 31, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by LegitSting
I had bought something on the deals tab but had not recieved the fr [..]
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12:06 pm, January 1, 2018
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Originally Posted by Phantasie
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Originally Posted by bobthedank
I bought 50 dollars of credits accidently to xbox one instead o [..]
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3:06 am, September 29, 2017
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Originally Posted by Fasti
Just to make sure everyone who wants to have more context for the discussion sees our previous response to this issue I'm linking it in [..]
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3:06 am, September 20, 2017
[QUOTE=Fasti;776240]
[QUOTE=Halcy;776216]Just going to ask something that's been bothering my mind for a while.Let's just say I have an alt and a main account, I bought (automatically downloaded the p [..]
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3:06 am, July 18, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ZgOrangePanda
I bought some pearls for a good price earlier. I was going to us [..]
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3:06 am, July 2, 2017
Quote:
Originally Posted by Fasti
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Originally Posted by ylanir
Well i finished the tutorial. Now im at the event quest chain and i cha [..]
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3:06 am, May 18, 2017
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Originally Posted by ZamboniChaos
Sorry to hear that! If you submit a support ticket, our CS team would be happy to look into this for you.
Jump to post [..]
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3:06 am, April 15, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I see you've already submitted a support ticket for this, so our CS team will review it as soon as possible.
[..]
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3:06 am, April 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was still moving up the queue, but I'm sorry you haven't received a reply yet. Our team is wor [..]
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3:06 am, April 2, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there. Please note that our team is currently working through a large amount of tickets, so it may take a few days before you [..]
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2:06 am, March 19, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still missing your items, submit a support ticket so our CS team can investigate!
Jump to post...
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2:06 am, March 17, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I looked at your account and it looks like your purchase was refunded on Microsoft's end. You'll need to contact them [..]
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2:06 am, March 15, 2017
The wait is over – Trove has officially launched on the Xbox One and PS4! Join up with the millions of players who explored Trove’s beta since we opened the floodgates in December. [..]
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2:06 am, March 15, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by CrmsnMyst
Wow did it take time just to get to this point. Anyway, I used the m [..]
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2:06 am, March 14, 2017
Quote:
Originally Posted by PostCard
St. Qubeslick's DayA new quest chain is here! Help St. Qubeslick rid the land of tentacle invaders, and gain the St. Qubeslick ally!
[..]
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2:06 am, March 14, 2017
St. Qubeslick's DayA new quest chain is here! Help St. Qubeslick rid the land of tentacle invaders, and gain the St. Qubeslick ally!
Floating shadowy lairs have been spotted over the Medieval Highland [..]
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12:06 pm, March 1, 2017
Quote:
Originally Posted by PostCard
St. Qubeslick's DayHelp St. Qubeslick rid the land of tentacle invaders, and gain him as an ally!
Floating shaodwy lairs have been sp [..]
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2:06 am, January 26, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! If you submit a ticket, our CS team can look into this and may be able to help restore the gem you lost.
[..]
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2:06 am, January 25, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Patton
Excuese me i ment to say...i bought the gem booster pack, not the gem [..]
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2:06 am, January 18, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by daniexdee
alright but can you tell me what information exactly am i sup [..]
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2:06 am, January 5, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I checked your account and it looks like you were finally able to spend these credits. Please let me know if you're st [..]
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2:06 am, December 30, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by _Doudou_
Packs bought from the welcome interface ( f1) only gives credits. I a [..]
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12:06 pm, December 29, 2016
Quote:
Originally Posted by Hesk
Hello! I've looked into your issue and I was unable to locate a recent purchase of credits on PS4. If you're certain you made the purchas [..]
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12:06 pm, December 28, 2016
Quote:
Originally Posted by Hesk
Hello! For any missing purchases, please make sure to submit a support ticket at support.trionworlds.com, so that our Customer Service te [..]
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2:06 am, December 14, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Meowmeowmeowsters
I bought the Starter Pack from the store I paid through my M [..]
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2:06 am, December 14, 2016
Quote:
Originally Posted by Fasti
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Originally Posted by OGnoob
I bought 2 packs around 30 mins ago and they aren't here. Pls help i do [..]
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2:06 am, December 13, 2016
Quote:
Originally Posted by Fasti
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Originally Posted by EatMyLead
Is there any way to move patron to a different account? I haven't cl [..]
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2:06 am, December 10, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! It looks like you ticket was replied to this morning. Please refer to your ticket so our CS team can continue to help [..]
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2:06 am, December 7, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by JuneRainbows
okay question, on player market i bought some credit how much cre [..]
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2:06 am, November 13, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Our response times vary depending on a number of factors. Generally, tickets are answered in the order they're receive [..]
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2:06 am, November 12, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by HolyMacaronissss
I bought me yesterday the starterpack but i dont have receiv [..]
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3:06 am, October 29, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TheFairesko
I have bought a spooky swag bag pack and i can not craft drak-o-la [..]
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3:06 am, October 12, 2016
Quote:
Originally Posted by ZamboniChaos
Hi Animanga! Please submit a support ticket so our CS team can investigate. They may be able to help you with this!
Quote:
[..]
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1:06 pm, October 6, 2016
Quote:
Originally Posted by Hesk
Hello! For any issues with lost, missing or unrewarded items, please make sure to submit a support ticket at support.trionworlds.com so t [..]
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3:06 am, August 31, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Shidou
Them feedback for the class rating 0/10. Literally some couldn't buy th [..]
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3:06 am, July 21, 2016
Quote:
Originally Posted by ZamboniChaos
I'm sorry to hear that! If you submit a support ticket, our CS team would be happy to investigate this for you.
Jump t [..]
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3:06 am, July 18, 2016
Quote:
Originally Posted by Carthax
Izuill has the right idea! Submit a ticket through our support site or by emailing support@trionworlds.com and we will assist you as b [..]
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3:06 am, July 12, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pyrces
Trion as I am Brazilian I bought the essentials pack for steam and cont [..]
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3:06 am, June 17, 2016
Quote:
Originally Posted by Fasti
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Originally Posted by Lachcole
I bought something and it suspended me wtf I'm doing somthing for Gly [..]
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3:06 am, June 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Tralaxx! I confirmed your ticket was submitted successfully. Our response times are slower than normal due to higher ti [..]
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1:06 pm, June 2, 2016
Quote:
Originally Posted by Hesk
Hello! If any purchases haven't arrived, and you've confirmed they aren't in the claims area, please submit a helpdesk ticket at support. [..]
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3:06 am, May 30, 2016
Quote:
Originally Posted by Carthax
I'm sorry to hear that! I would suggest submitting a support ticket to support.trionworlds.com so that our support team can assist you [..]
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3:06 am, May 29, 2016
Quote:
Originally Posted by ZamboniChaos
Great! We're experiencing a higher ticket volume than usual, so it may take a little longer for one of our agents to review your [..]
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3:06 am, May 13, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Blyth
Still did not get the 20k cubits i was supposed to get.. prob the [..]
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3:06 am, May 11, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the confusion! We're adding the extra items from the Essentials Pack to the accounts of everyone who bought the Power P [..]
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3:06 am, May 11, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Anywho
I bought the power pack some time ago so I'm guessing I will get one
[..]
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3:06 am, May 10, 2016
Quote:
Originally Posted by Mr. E
Weekly EventsChaos Chest contents have been shuffled! This week's featured loot is the Chaos Codex!
Ladybug Invasions are back for a wee [..]
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3:06 am, May 10, 2016
Weekly EventsChaos Chest contents have been shuffled! This week's featured loot is the Chaos Codex!
Ladybug Invasions are back for a week! Perhaps they're migrating? Smash 'em up to get their Helmet S [..]
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3:06 am, April 27, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by AshaMarie
Too bad the tome cannot be bought with cubits. I would really love [..]
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3:06 am, April 23, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by MaximusNuman
https://support.trionworlds.com/hc/e...equests/604991Pls help me, [..]
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12:06 pm, February 16, 2016
FeaturedChaos Week! The number of Chaos Chests you get each day due to Chaos Factor is doubled for this week. Top Chaos Chest loot is Shock (the Monkey) ally (be sure to /dance when you pick up this p [..]
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12:06 pm, February 16, 2016
Quote:
Originally Posted by Fasti
FeaturedChaos Week! The number of Chaos Chests you get each day due to Chaos Factor is doubled for this week. Top Chaos Chest loot is Sh [..]
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12:06 pm, February 9, 2016
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by SkyRider3217
Does that mean players who already bought the pack get additiona [..]
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2:06 am, December 22, 2015
Quote:
Originally Posted by Fasti
We're working to address the server issues, and will keep updates posted in the thread linked here.For in game issues, submit a ticket s [..]
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12:06 pm, December 3, 2015
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by DarkTitan
Haven't bought the packs and they aren't there.
The PTS [..]
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3:06 am, October 24, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Belivious
From the new wonder troves there was this cool green dragon mount, a [..]
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3:06 am, October 21, 2015
[QUOTE=Fasti;469988]
[QUOTE=Ehl;469949]Read everything, but posting out 'cuz i bought a patreon for 160k flux, used it, and status's not showing, anxiety is taking over a lil... :3Hope i'll be able to [..]
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3:06 am, September 15, 2015
Quote:
Originally Posted by Avarem
Rise of the Shadow Tower Update! Arriving on 9/15/15!==Game UPDATE==Lunar Lancer is now live!This fast and foxy fighter can throw spear [..]
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3:06 am, September 15, 2015
Rise of the Shadow Tower Update! Arriving on 9/15/15!==Game UPDATE==Lunar Lancer is now live!This fast and foxy fighter can throw spears and grapple to them, support their allies by dropping an area e [..]
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3:06 am, September 4, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Galaen
Is this intended? The last time I bought 30 days of Patron status I got [..]
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1:06 pm, August 2, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ThDungeonGod
I logged on and used my class coin and lost it and never got my s [..]
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3:06 am, August 1, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Sasatuni
Edit: Never mind, not fixed.I bought the $4.99 credit pack and the $1 [..]
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1:06 pm, July 29, 2015
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by Garmdia
Unfortunately I am missing some real money items. I bought the power [..]
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3:06 am, July 29, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Lavalog
What happens to the people who purchased, say, the power pack during t [..]
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3:06 am, July 21, 2015
Quote:
Originally Posted by Morgana
Arriving on 7/21/15!== FEATURES ==NEON DRAGONS ARE NOW LIVE!* You can now earn Neon Dragon Caches from challenges, or purchase them on [..]
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3:06 am, July 21, 2015
Arriving on 7/21/15!== FEATURES ==NEON DRAGONS ARE NOW LIVE!
* You can now earn Neon Dragon Caches from challenges, or purchase them on the store!
* Neon Dragon Caches have an uncommon chance of dro [..]
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3:06 am, June 25, 2015
Quote:
Originally Posted by Mr. E
Hotfix 6/25/15 * Fixed a common crash involving dragons * Fixed an issue where credit awards from Mastery Levels were not being granted- [..]
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3:06 am, June 25, 2015
Hotfix 6/25/15
* Fixed a common crash involving dragons
* Fixed an issue where credit awards from Mastery Levels were not being granted--any missed credits will be automatically granted upon login!
[..]
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3:06 am, June 17, 2015
Quote:
Originally Posted by Avarem
This isn't to scare you: but I've also gotten reports of people giving money to the Flux sellers and not getting anything in return.Thi [..]
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3:06 am, June 8, 2015
Quote:
Originally Posted by Avarem
This is a good point!I'm actually inclined to remove some of these from the store. It's hard for us to keep the price on the store cons [..]
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3:06 am, June 2, 2015
Arriving on 6/2/15!NEW IN THE STORE
* Summer pinatas are now in the store! They have new styles, mounts, and craftable decorations.
* Chaos chest has been randomized! Contains the preview for the Fae [..]
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3:06 am, May 23, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DynastyGG
The ship, the mount, the wings, the costume. Basically everything I [..]
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1:06 pm, May 13, 2015
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by Disgusting
But why take away a system that's already been in the game since i [..]
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3:06 am, April 1, 2015
Quote:
Originally Posted by TimW
Quote:
Originally Posted by Ryuushima
Title says it all, haven't had this delay with other packs so far so [..]
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2:06 am, March 11, 2015
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by Maledictam
Some mag/mounts/costumes that one must work and earn that couldn't [..]
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12:06 pm, February 12, 2015
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by Wynchet
I NEED HELP !! On 09/02 I bought the '' Power Pack '', but gave that [..]
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12:06 pm, February 10, 2015
Quote:
Originally Posted by Avarem
So we'll be giving a flask coin to everyone who already bought the pack.I know that won't fully compensate the folks who had all the fl [..]
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2:06 am, February 9, 2015
Quote:
Originally Posted by Avarem
There's been a few paying vs. non paying threads and I figured I'd use this one to throw in a few comments: People who pay and support [..]
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2:06 am, February 1, 2015
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by Jitterboy
Just worried that if we bought the pack early if we are going to ge [..]
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2:06 am, January 30, 2015
Quote:
Originally Posted by Grumpntug
Some folks just get lucky. RNGesus was not with me. I bought I think like 50 and got a lot of mushroom pieces.I saw Dunmire get tons [..]
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2:06 am, December 28, 2014
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by Mojo Nixon
This is really a post only the DEVS can answer, so please keep you [..]
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12:06 pm, December 17, 2014
Quote:
Originally Posted by Avarem
Wanted to drop a few notes here:First of all - this recipe will exist forever, so as long as you save up the materials you can craft it [..]
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2:06 am, December 11, 2014
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Devidra
Edit: http://forums.trovegame.com/showthre...ll=1#post27551So, now were [..]
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