12:06 pm, December 29, 2016
Quote:
Originally Posted by Hesk
Hello! I've confirmed that your ticket is in the queue to be addressed. Unfortunately, high queues have increased the response time for o [..]
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1:06 pm, June 9, 2016
Quote:
Originally Posted by Hesk
Hello! I can confirm that your ticket is correctly submitted. Unfortunately, our current queues are a bit backed up, but we will get to y [..]
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1:06 pm, May 30, 2016
Quote:
Originally Posted by Hesk
Hello Aviarei! I see that you've submitted a helpdesk ticket. While are queues are heavier than normal, we will provide you with an updat [..]
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12:06 pm, January 17, 2016
Update 5 - 8PM PST (4AM GMT) - The queue is gone, and things have been looking stable. We're still monitoring closely, but it's looking good. Thanks all!Update 4 - 7:30 PM (3:30 AM GMT) - A few server [..]
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2:06 am, January 17, 2016
Quote:
Originally Posted by Mr. E
We are bringing the Marketplace down to address some issues preventing it from running properly. While we are doing this, there will be [..]
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2:06 am, January 16, 2016
Quote:
Originally Posted by Fasti
I've added an update to the original post. We're back online, but will have queues for a bit. We're restarting a few small clusters, whi [..]
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2:06 am, January 16, 2016
Update 3 - 1:20 PM PST (9:20 PM GMT) - We're back online and looking good. We do have a bit of a queue, but we're keeping a close eye on it, and will allow more players in over the next hour.Update 2 [..]
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2:06 am, January 15, 2016
Quote:
Originally Posted by Fasti
We'll be bringing the Trove servers offline on Friday for scheduled maintenance, and to run additional data migration testing. The timin [..]
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2:06 am, January 15, 2016
We'll be bringing the Trove servers offline on Friday for scheduled maintenance, to release a couple bug fixes, and to run additional data migration testing. The timing is definitely unfortunate, fol [..]
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2:06 am, January 13, 2016
Update 4 - We're running validation on the servers (testing to be sure all the systems are speaking to each other) which is the last step before we come back online. If we run into any additional trou [..]
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2:06 am, January 9, 2016
Update 3 - We're online, folks! There may be some queues for a bit, but things are looking very good. Thanks!Update 2 - A full restart of all servers is underway to resolve lingering issues with certa [..]
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2:06 am, January 8, 2016
Quote:
Originally Posted by Fasti
We'll be bringing the Trove servers offline on Friday for scheduled maintenance.The servers will come down at 7:00 AM PST / 3:00 PM GMT [..]
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2:06 am, January 8, 2016
We'll be bringing the Trove servers offline on Friday for scheduled maintenance and to roll out some bug fixes.
The servers will come down at 7:00 AM PST / 3:00 PM GMT and expected downtime is 2 hour [..]
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2:06 am, January 6, 2016
Update 2 - We're still adjusting the population as we monitor the servers. We've restarted one of our nodes, and will watch for any additional concerns.Update 1 - We're coming back online shortly. As [..]
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2:06 am, January 3, 2016
Quote:
Originally Posted by Fasti
Hey all,Following our maintenance today, we implemented a low population cap as we monitored server health. Unfortunately, the servers a [..]
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2:06 am, January 3, 2016
Quote:
Originally Posted by Mr. E
Greetings,We're still in the process of restarting impacted servers and getting them ready to go. The servers will remain offline for at [..]
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2:06 am, January 3, 2016
Quote:
Originally Posted by Mr. E
We've just brought the servers up and unlocked them.We are currently watching the servers closely for stability, and as such there is a [..]
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2:06 am, January 3, 2016
Quote:
Originally Posted by Fasti
The servers have been restarted. The population cap will be increased over time as we monitor things. The queues will begin to clear out [..]
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2:06 am, January 3, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by IceC00kie
''short ques'' 30 min.
The system will show 30 minutes a [..]
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2:06 am, January 3, 2016
Update 5 - All server nodes have been restarted, and the population cap has been increased to reduce the current queue. As more players join, some brief queues may happen, but we'll continue to increa [..]
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2:06 am, December 30, 2015
Update 1 - We're online and looking good. Thanks, folks!
We'll be bringing the Trove servers offline on Tuesday for scheduled maintenance.
The servers will come down at 6:30 AM PST / 2:30 PM GMT and [..]
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2:06 am, December 29, 2015
Quote:
Originally Posted by Fasti
We'll be bringing the Trove servers offline on Tuesday for scheduled maintenance.The servers will come down at 7:30 AM PST / 3:30 PM GMT [..]
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2:06 am, December 29, 2015
We'll be bringing the Trove servers offline on Tuesday for scheduled maintenance.
The servers will come down at 6:30 AM PST / 2:30 PM GMT and expected downtime is 4 hours.
We will allow players back [..]
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2:06 am, December 27, 2015
Quote:
Originally Posted by TrionBrasse
The Devs are on it, and restarting systems as needed. However, we expect to see queues until the New Year. Hang in there, guys.Bra [..]
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2:06 am, December 27, 2015
Update 4 - A few server clusters are experiencing issues, so we're doing some individual server restarts, and have lowered our population cap. We'll have queues a bit longer, so please bear with us.Up [..]
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2:06 am, December 23, 2015
Quote:
Originally Posted by Fasti
Hey all,We're taking a server cluster offline to address some errors it's running into. This means our remaining servers will need to wo [..]
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2:06 am, December 23, 2015
Update 2 - I've created a post regarding the recent downtime here. Please take a look, when you get a chance. Thanks!Update 1 - All servers are back online and working normally. We're increasing the n [..]
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12:06 pm, December 22, 2015
Update 4 - Thanks for your patience today, all. We're online and stable, with no queue. Update 3 - 8:15 PM PST - The servers are back online, and we're slowly increasing the number of players in game, [..]
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2:06 am, December 22, 2015
Quote:
Originally Posted by Fasti
I've updated the OP. We're going to have queues for a little bit, once we come back online. Please hang in there. It's just temporary.
[..]
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12:06 pm, November 25, 2015
Update 7: (6:20 PM PST / 2:20 AM GMT) We'll be unlocking the servers soon, but will have queues as we monitor our status. Update 6: (5:20 PM PST / 1:20 AM GMT) Servers are restarting, and we'll be doi [..]
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2:06 am, November 25, 2015
Update 6: (5:20 PM PST / 1:20 AM GMT) Servers are restarting, and we'll be doing some testing. Expect another update in 1 hour, if we're still offline.Update 5: (3:30 PM PST / 11:30 PM GMT) To resolve [..]
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12:06 pm, November 14, 2015
Update 6: As of 5:50 PM PST we're back online and things are looking good. We've removed the temporary caps, and there is no queue. The team continues to monitor things to be sure everything remains s [..]
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2:06 am, November 14, 2015
Quote:
Originally Posted by Fasti
I just updated the OP as well. We're online, but have a temporarily population reduction while we make sure things are running smoothly. [..]
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2:06 am, November 14, 2015
Update 5: To complete maintenance across all servers we're going to be taking Trove offline. I will post an update in 2 hours (4:15PM PST).
Update 4: We're doing some additional maintenance on a few [..]
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2:06 am, November 14, 2015
Quote:
Originally Posted by Fasti
Go ahead and post in this thread for issues with server status, or the current queues, since that's where I'll be posting updates.
[..]
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2:06 am, November 14, 2015
Quote:
Originally Posted by Fasti
We'll keep updates posted in our server status forum, so please post here if you have any questions about current queues.
Jum [..]
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1:06 pm, July 24, 2015
Update 2: We're back online! Thanks all. Enjoy some sweet, sweet Trove.
Update 1: Hi folks!
Our brand new hardware is online and firing up. We're running a few extra tests, and double-checking ever [..]
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3:06 am, July 24, 2015
Quote:
Originally Posted by dope_sheet
We usually do. This is special maintenance to address server queues and stability issues.http://forums.trovegame.com/showthre...e- [..]
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3:06 am, July 24, 2015
Hello everyone!
We will be performing maintenance on 7/23/2015 (7/24/2015 in the EU). Click here for more details.
The servers will come down at 4 PM PDT / 1 AM GMT and should be down for approxima [..]
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3:06 am, July 23, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Nintil
I am really in love with Trove. I didn't even know about it until it c [..]
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3:06 am, July 23, 2015
Quote:
Originally Posted by Avarem
Hey all,Let's talk aboutSince launch this has been our number one priority to fix. We've addressed a number of bottlenecks over the las [..]
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3:06 am, July 23, 2015
Quote:
Originally Posted by Grumpntug
Check out the latest queue post from Avarem.Also different devs make game content than those working on servers so seeing posts abou [..]
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3:06 am, July 23, 2015
Quote:
Originally Posted by Fasti
Hello everyone!We will be performing maintenance on 7/24/2015 (7/25/2015 in the EU). Click here for more details.The servers will come d [..]
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3:06 am, July 23, 2015
Hello everyone!
We will be performing maintenance on 7/24/2015 (7/25/2015 in the EU). Click here for more details.
The servers will come down at 4 PM PDT / 1 AM GMT and should be down for approxima [..]
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3:06 am, July 22, 2015
Update 2:
We're up and running, folks! Thanks for your patience. While you may experience some queues as players get logged in, they should be brief. A lot of work is continuing behind the scenes to [..]
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3:06 am, July 21, 2015
Updates posted: 11:10 AM PDT / 6:10 PM PDT - The Trove queues are still an issue, and we're continuing to work on the resolution. We've added a huge number of servers, and added optimizations every da [..]
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3:06 am, July 21, 2015
Quote:
Originally Posted by Fasti
The queues continue to be our top priority. We've made room for a ton of new people, but additional players are continuing to hop in, so [..]
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3:06 am, July 17, 2015
Join us an hour early, on the Trion Worlds Twitch channel this Friday! We'll talk about Launch, dig deeper into the Neon Dragon, new Golden Chaos Chests, and the Queues (what we have done and what we [..]
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3:06 am, July 17, 2015
Quote:
Originally Posted by Fasti
Join us on the Trion Worlds Twitch channel this Friday! We'll talk about Launch, dig deeper into the Neon Dragon, new Golden Chaos Che [..]
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3:06 am, July 16, 2015
Quote:
Originally Posted by Avarem
* Server optimizations - result: lower queues, more responsive world loading* The elysian flask refilling station on the starting corne [..]
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3:06 am, July 16, 2015
* Server optimizations - result: lower queues, more responsive world loading
* The elysian flask refilling station on the starting cornerstone is now lootable. This only affects newly created corne [..]
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3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone,Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we jus [..]
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3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Queen Tobu
Ok, i have been playing Trove for a long time and put MUCH money on [..]
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3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone, Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we j [..]
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3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone, Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we j [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone, Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we j [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone, Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we j [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone, Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we j [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone, Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we j [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone,Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we jus [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone,Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we jus [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone,Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we jus [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone,Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we jus [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone,Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we jus [..]
View
3:06 am, July 15, 2015
Updates posted: 2:55 PM PDT / 9:55 PM GMT - More servers coming online, and we'll continue to add them throughout the days ahead. As mentioned previously, while we make these adjustments, queue times [..]
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1:06 pm, July 14, 2015
Quote:
Originally Posted by Fasti
Hi everyone,Resolving these queues is our top priority at the moment, and we are taking steps to reduce them in the patch rolling out on [..]
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1:06 pm, July 14, 2015
Quote:
Originally Posted by Avarem
Hey all.It's been an exciting and intense first few days of launch here! I wanted to make a post and answer some FAQs as well as give a [..]
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3:06 am, July 14, 2015
Update: If you're seeing a very long queue time at the moment (~160 minutes) this is not an accurate count of your wait time. We were making adjustments to allow additional players online, and the cou [..]
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3:06 am, July 14, 2015
Quote:
Originally Posted by Fasti
We have info on the queues in this thread. Please post there if you have any additional questions.There are definitely queues, but we've [..]
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3:06 am, July 14, 2015
Quote:
Originally Posted by Fasti
We have info on the queues in this thread. Please post there if you have any additional questions.There are definitely queues, but we've [..]
View
3:06 am, July 14, 2015
Quote:
Originally Posted by Fasti
We have info on the queues in this thread. Please post there if you have any additional questions.There are definitely queues, but we've [..]
View
3:06 am, July 14, 2015
Quote:
Originally Posted by Fasti
We have info on the queues in this thread. Please post there if you have any additional questions.There are definitely queues, but we've [..]
View
3:06 am, July 14, 2015
Quote:
Originally Posted by Fasti
Our queues are our top priority at the moment, and we are taking steps to improve them through the day. Please post in our official thre [..]
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3:06 am, July 14, 2015
Quote:
Originally Posted by Fasti
The queues right now are looking to be much higher than they really are, so at the moment, you should have about a 20 minute wait, inste [..]
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3:06 am, July 13, 2015
Quote:
Originally Posted by Avarem
Hey, definitely hear you on this one. We're increasing hardware and capacity right now. Already hitting record highs, it should all sta [..]
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3:06 am, July 13, 2015
Quote:
Originally Posted by Fasti
Hey there, watch this thread for updates on the queues.As for the issue of your friend seeing no queues, while you are facing the queue, [..]
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3:06 am, July 13, 2015
Quote:
Originally Posted by Fasti
Watch this thread for updates on the queue. Please do not create additional threads about queues, or threads about threads about queues. [..]
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3:06 am, July 13, 2015
Quote:
Originally Posted by Fasti
We have several threads on queue issues, and we want to make sure to get all feedback in one spot. Please read my post regarding queues, [..]
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3:06 am, July 13, 2015
Update: We have added additional hardware in both the EU and NA again, and are preparing another group of servers to bring online later today.
Hey folks,
We're very happy with the response to Trove [..]
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3:06 am, July 12, 2015
Update 3: While the servers were locked we added a bunch of extra servers to increase capacity substantially.
We're continuing to watch things closely, and will make changes, as needed, to improve [..]
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3:06 am, July 12, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Crasyzombie
Hey Fasti, I don't mind the wait, but are 40+ minute wait times no [..]
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3:06 am, July 12, 2015
Quote:
Originally Posted by Fasti
We're working on further reducing queues and will be putting out an update to help with that shortly. Keep an eye here for additional up [..]
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3:06 am, July 12, 2015
Quote:
Originally Posted by Fasti
We're making sure the new servers are working the way we want, but they are in the process of being brought online now. Check out the up [..]
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3:06 am, July 11, 2015
Quote:
Originally Posted by Avarem
* Server fix to prevent players from being stuck when entering their name * Friends list and ignoring people should be more responsive [..]
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3:06 am, July 11, 2015
* Server fix to prevent players from being stuck when entering their name
* Friends list and ignoring people should be more responsive
* Queue time should be more accurate
* Added additional hardware [..]
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1:06 pm, July 10, 2015
Quote:
Originally Posted by Fasti
We were able to roll out updates that helped resolve today's queuing issues, and will continue to keep a close eye on things. You've all [..]
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3:06 am, June 18, 2015
Hey all.
More people are playing Trove than ever before, and we're thrilled to see so many people enjoying the game! In addition, players are spending more time playing, which is fantastic to see as w [..]
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2:06 am, November 10, 2014
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by GhostHitWall
The funny thing is that this game has so many bugs that will for [..]
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