3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Greeting Trovians,We're going to be doing some network maintenance on our EU data center at 4PM PDT (11PM GMT) today. This should last a [..]
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3:06 am, April 5, 2018
Greeting Trovians,
We're going to be doing some network maintenance on our EU data center at 4PM PDT (11PM GMT) today. This should last approximately 30 minutes.
During this maintenance there is a goo [..]
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2:06 am, February 2, 2018
Quote:
Originally Posted by Fasti
Hey all,We're aware that some players are having trouble linking accounts or receiving their Twitch Prime bundle items, and we have some [..]
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12:06 pm, January 24, 2018
Update 4 - The remaining instances of players being unable to login to Trove appear to be resolved. If you haven't tried to login in the last 30 minutes or so please restart your console before trying [..]
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2:06 am, January 24, 2018
Quote:
Originally Posted by Fasti
Hey all,We're investigating the issues preventing players on the Xbox One from logging in at the moment.We'll keep this thread updated w [..]
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2:06 am, January 24, 2018
Update 4 - 4:50 PM PST (12:50 AM GMT) - We're seeing some new reports of the previous connectivity issues. PlayStation hasn't posted an "all clear" message to their social media, but the sta [..]
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2:06 am, January 24, 2018
Update 1 - Please power off your Xbox One (unplug it if possible) and restart it. After that you should be able to login again.
Hey all,
We're investigating the issues preventing players on the Xbox [..]
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2:06 am, January 21, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're investigating your reports of issues logging in, changing worlds, or accessing clubs. It doesn't appear that everyone is [..]
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2:06 am, January 21, 2018
Update 2 - 1:10 PM PST (9:10 PM GMT) - After the restart we've been able to confirm that worlds are loading up as normal again. We're keeping an eye on things but please let us know if you continue to [..]
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12:06 pm, January 1, 2018
Quote:
Originally Posted by Phantasie
Quote:
Originally Posted by bobthedank
I bought 50 dollars of credits accidently to xbox one instead o [..]
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2:06 am, December 14, 2017
Logging into Trove and adventuring through its vast worlds is its own reward – but, on top of that reward are a stack of new ones!Winter Extravaganza Daily Login Rewards
Login every day b [..]
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2:06 am, December 14, 2017
Quote:
Originally Posted by Fasti
Hey there,It sounds like you're logging into a different account. Try using another email address to sign into Glyph. If you're still ha [..]
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2:06 am, December 14, 2017
Quote:
Originally Posted by Fasti
Logging into Trove and adventuring through its vast worlds is its own reward – but, on top of that reward are a stack of new o [..]
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2:06 am, November 22, 2017
Quote:
Originally Posted by Fasti
If you can't login at all, be sure to submit a ticket right away. Our support team will work with you to get this resolved ASAP.While yo [..]
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2:06 am, November 21, 2017
Quote:
Originally Posted by Fasti
Hey all,We're bringing the console versions of Trove offline at 10:30 AM PST (6:30 PM GMT) for a quick deploy to address an issue that p [..]
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2:06 am, November 21, 2017
Hey all,
We're bringing the console versions of Trove offline at 10:30 AM PST (6:30 PM GMT) for a quick deploy to address an issue that prevented members of some clubs from logging in.
Downtime shou [..]
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2:06 am, November 17, 2017
Quote:
Originally Posted by Fasti
Hey there,In just about 100% of cases this means you're logging into Glyph with a different email address than the one with the classes [..]
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2:06 am, November 16, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Optimus131
It doesn't have anything g to do with logging in before the patch b [..]
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2:06 am, November 1, 2017
Quote:
Originally Posted by Fasti
Patch NoteFixed a bug that prevented players with certain combinations of characters in their name from logging in.
Jump to [..]
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3:06 am, October 18, 2017
Update 1 - Trove for the Xbox One is back online! If you have any trouble logging in, power off and unplug you Xbox One for 30 seconds then try again.
Hey all,
We're bringing the Xbox One version o [..]
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3:06 am, October 4, 2017
Quote:
Originally Posted by Fasti
If you're playing on PC-EU please exit Trove, swap Glyph back to EU and try logging in now. The issue appears to be resolved but would l [..]
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3:06 am, September 27, 2017
A traveler on the temporal seas has come back in time to prevent unfathomable anguish… and some really badly executed sequels. Blocky Bonus
Before we dive into the mind-bending reality of [..]
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3:06 am, September 27, 2017
Quote:
Originally Posted by Fasti
A traveler on the temporal seas has come back in time to prevent unfathomable anguish… and some really badly executed sequels [..]
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3:06 am, September 21, 2017
Quote:
Originally Posted by Fasti
Hey there,Go to Google on the same network you use for the game and type "IP address."Don't post that info here for any reason [..]
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3:06 am, September 2, 2017
Quote:
Originally Posted by Phantasie
Hi GameAwareSorry you are having issues.Could you please PM me:Your XBox Gamertag
Approximate time and timezone you tried logging in [..]
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3:06 am, June 7, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble logging in, I'd try joining on a friend that's already in-game. Hope this helps, and st [..]
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3:06 am, June 3, 2017
Quote:
Originally Posted by Fasti
Greetings folks,Our team is aware of the issue preventing players from logging into Trove on Xbox One and are working to get this resolv [..]
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3:06 am, June 3, 2017
Update 2 - 6:40 AM PDT (1:40 PM GMT) - We've been back online and going strong for about ten minutes, so it looks like things are good to go. We'll keep an eye on everything in case of further issues, [..]
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3:06 am, April 14, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by TGPapyrus
I could login before the refresh but now i cant anymore what [..]
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1:06 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey morning all! We're noticing a network issue that's preventing many players from logging into the EU servers at this t [..]
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1:06 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good morning Trovians!We're aware of an issue that is blocking players from logging into our European Servers, and we are [..]
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1:06 pm, April 13, 2017
Quote:
Originally Posted by Phantasie
Hi BrayerThere is a post about the on-going EU connectivity issues here: http://forums.trovegame.com/showthre...l=1#post750858 ( tho [..]
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1:06 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Trovians, we noticed some players on a few platforms are still having trouble logging into the servers, so we're giving t [..]
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1:06 pm, April 13, 2017
8:10 AM UTC Update: The restart has been completed and players are now able to log in. Thanks again for your patience!1:44 PDT Update: Thank you for your patience everyone! We've got the network issue [..]
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3:06 am, April 11, 2017
Quote:
Originally Posted by PostCard
Depth ChargeMysterious Mining robots are suddenly everywhere underground, and it's up to you to uncover their plans and liberate a pl [..]
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3:06 am, April 11, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry you're having trouble logging in. Have you tried joining on a friend that was already in-game by any chance?
[..]
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3:06 am, April 11, 2017
Depth ChargeMysterious Mining robots are suddenly everywhere underground, and it's up to you to uncover their plans and liberate a plucky little companion: the Minerbot Qubesley!
This event will run f [..]
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3:06 am, April 5, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by CamelotReign
It keeps saying I'm offline. Yet on a thread I saw the guy [..]
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3:06 am, April 5, 2017
Update 1 - The restart has completed and it looks like everyone should be able to get in game normally now.
Hey all,
We're restarting Trove on PC to fix an issue preventing some players from logging [..]
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1:06 pm, April 4, 2017
Quote:
Originally Posted by Fasti
Update 1 - Due to the very low population of players online in the EU version of Trove at the moment we're doing a quick restart to reso [..]
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1:06 pm, April 4, 2017
Update 2 - After the restart of PS4 EU servers it appears the connection issues have been resolved and players are able to login once again. Thanks all!Update 1 - Due to the very low population of pla [..]
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2:06 am, March 18, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Gattes
Same problem ;(like 4 h ;(
Can you try logging in for us n [..]
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12:06 pm, February 28, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please submit a support ticket at support.trionworlds.com so that our Technical Support team can trou [..]
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2:06 am, February 20, 2017
Quote:
Originally Posted by GM Talriel
Hey guys,If you are still having issues logging into Trove on PC we would like for you to go ahead and try out the troubleshooting [..]
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2:06 am, February 20, 2017
Quote:
Originally Posted by GM Talriel
Hey guys,If you are still having issues logging into Trove on PC we would like for you to go ahead and try out the troubleshooting [..]
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12:06 pm, February 14, 2017
Quote:
Originally Posted by PostCard
Valentine's Day An all-new objective chain that results in the fantastic new Amorous Archer costume for the Shadow Hunter, plus Diamo [..]
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12:06 pm, February 14, 2017
Valentine's Day An all-new objective chain that results in the fantastic new Amorous Archer costume for the Shadow Hunter, plus Diamond Dragonite and much more.
Get great rewards just by Logging in, [..]
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2:06 am, February 11, 2017
Valentine’s Day is close at hand and love is in the air! We hope you stocked up on chocolates and those little candy hearts because you’re going to want to carbo-load to take down [..]
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2:06 am, February 11, 2017
Quote:
Originally Posted by Fasti
Valentine’s Day is close at hand and love is in the air! We hope you stocked up on chocolates and those little candy hearts be [..]
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12:06 pm, February 8, 2017
Quote:
Originally Posted by Hesk
Hello! Please make sure to submit a support ticket at support.trionworlds.com, and include your current IP (http://ip4.me/).
J [..]
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12:06 pm, February 4, 2017
Quote:
Originally Posted by PostCard
You can access a sneak peek of the new tutorial by using /tutorial. (Be warned: you will not be able to go back to the hub until you [..]
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2:06 am, February 2, 2017
Update 1 - 1:30 PM PST (9:30 PM GMT) - About 90 minutes ago we bypassed a problem spot in the network and it appears the issue has been resolved. We've been monitoring things on this side but it's loo [..]
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2:06 am, January 20, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I checked your account and I didn't see any reason why you would be blocked from logging in, so this may be an intermi [..]
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2:06 am, January 18, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Neolakia
I remember logging in to save my username when they announced they we [..]
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2:06 am, January 3, 2017
Update 2 - 6 AM PST (2 PM GMT) - The restart worked so you should be all set now. Thanks for your patience, folks!Update 1 - 5:30 AM PST (1:30 PM GMT) - We're doing a restart of the servers to bring e [..]
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2:06 am, January 3, 2017
Quote:
Originally Posted by Fasti
Hey folks,We're working to resolve the issue preventing new players from logging into Trove for the PC/Mac.No ETA just yet but I'll post [..]
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2:06 am, January 1, 2017
Quote:
Originally Posted by Carthax
To clarify, keep in mind that PTS characters are separate from Live characters. With that said, it's also entirely possible you are me [..]
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12:06 pm, December 25, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Renoue
Moving Items between my bag and my personal chest is making them disapp [..]
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12:06 pm, December 24, 2016
10:10 PM PST (6:10 AM GMT) - Maintenance is complete and everything is purring like a kitten. Have a great weekend and happy holidays!
9:10 PM Update: Maintenance on the login servers is still on-goi [..]
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12:06 pm, December 22, 2016
Quote:
Originally Posted by Fasti
We don't delete characters so you're safe. In most cases you're logging in with a different email address. Try other emails and you shou [..]
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2:06 am, December 8, 2016
Update - All right, folks. It looks like we're good to go again. We've been online a while now but we didn't want to get ahead of ourselves. Please go forth and enjoy your day!
Hey all,
We're aware [..]
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12:06 pm, November 24, 2016
Quote:
Originally Posted by Hesk
Hello! For any players who continue to have issues logging in, please make sure you have completely closed and then re-opened Glyph, as w [..]
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2:06 am, November 24, 2016
Update 3 - 11AM PST (7 PM GMT) - We're back online and stable (though you may see it take longer to change worlds). With the EU servers disconnected you may still experience the occasional disconnect [..]
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2:06 am, November 24, 2016
Quote:
Originally Posted by Fasti
Hey all, We're aware of the issue preventing players from logging in at the moment and are working to get it sorted out as quickly as [..]
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2:06 am, November 14, 2016
Quote:
Originally Posted by Carthax
When you submitted this information, we were undergoing issues with our servers, which should now be resolved. I would try logging in [..]
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2:06 am, November 14, 2016
Quote:
Originally Posted by Carthax
We were experiencing a lot of network issues this weekend, specifically, when you submitted this response. They should be resolved now [..]
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2:06 am, November 12, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by HolyMacaronissss
I bought me yesterday the starterpack but i dont have receiv [..]
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3:06 am, October 12, 2016
Quote:
Originally Posted by ZamboniChaos
Hi Animanga! Please submit a support ticket so our CS team can investigate. They may be able to help you with this!
Quote:
[..]
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3:06 am, October 11, 2016
Quote:
Originally Posted by Avarem
Shadow's Eve is Back and Even Better! Pumpkin Dungeons are sprouting in all biomes! Find a giant Jack-O-Lantern and defeat these spoo [..]
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3:06 am, October 11, 2016
Shadow's Eve is Back and Even Better! Pumpkin Dungeons are sprouting in all biomes! Find a giant Jack-O-Lantern and defeat these spooky intruders for candy corn.
The Hub is all Shadow’s Ev [..]
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3:06 am, September 13, 2016
Quote:
Originally Posted by Mr. E
Jurassic JungleThe Jurassic Jungle biome is now live! It has new decoration recipes, styles, and enemies! It will start showing up rando [..]
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3:06 am, September 13, 2016
Jurassic JungleThe Jurassic Jungle biome is now live! It has new decoration recipes, styles, and enemies! It will start showing up randomly in Prime adventure worlds. Have fun! Includes a Dino Egg Tem [..]
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3:06 am, September 1, 2016
Quote:
Originally Posted by Mr. E
Please excuse the belated patch notes, it's been a hectic week :)Jurassic JungleThe Jurassic Jungle biome is now live! It has new decora [..]
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3:06 am, August 28, 2016
Quote:
Originally Posted by ZamboniChaos
I confirmed your ticket had been submitted correctly, so it'll be reviewed by one of our CS agents as soon as possible! They'll d [..]
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3:06 am, August 16, 2016
Quote:
Originally Posted by Morticus
Quote:
Originally Posted by Producer's Note
This week has a few big game changes. The first one is that [..]
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3:06 am, August 16, 2016
Quote:
Originally Posted by Producer's Note
This week has a few big game changes.
The first one is that we're making a big change to how Gems are unsocketed by effective [..]
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3:06 am, August 3, 2016
All this week Chaos Factor is doubled! Get twice as many Chaos Chests every day, just for logging into the game.
Check your current Chaos Factor on the Welcome screen when you first sign in or by p [..]
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3:06 am, August 3, 2016
Quote:
Originally Posted by Fasti
All this week Chaos Factor is doubled! Get twice as many Chaos Chests every day, just for logging into the game.Check your current Chaos [..]
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3:06 am, July 26, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear you're having trouble logging in! Please try the steps here, or contact our Technical Support for additional assistan [..]
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3:06 am, July 26, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear you're having trouble logging in! Please try the steps here, or contact our Technical Support for additional assistan [..]
View
3:06 am, July 22, 2016
Weekly UpdatesAnniversary Week continues, take advantage of the hot deals while you can!
Chaos Chest contents have been updated! This week's hot item: Wings of Arcanium Discord!
UPDATE - 25% off the p [..]
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3:06 am, July 19, 2016
Weekly UpdatesAnniversary Week continues, take advantage of the hot deals while you can!
Chaos Chest contents have been updated! This week's hot item: Wings of Arcanium Discord!
Battle Arena maps have [..]
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3:06 am, July 19, 2016
Quote:
Originally Posted by Mr. E
Weekly UpdatesAnniversary Week continues, take advantage of the hot deals while you can!
Chaos Chest contents have been updated! This we [..]
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3:06 am, July 14, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by bananaboms
Heyo,Logged on like many others today after the patch. Many know wh [..]
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3:06 am, July 14, 2016
Quote:
Originally Posted by Mr. E
Battle Arena maps have been rotated! Into the mix we've added:Chess by CrystalCave
Dojo by Lupyne
Desert Pantier by Humpypants
Community [..]
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3:06 am, July 13, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by tregeiw2
is there a way where i can still get the bonus items even if i can't [..]
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3:06 am, July 13, 2016
We’re celebrating our first anniversary and this party is going to be wild! Take a look back on the year with our Trove infographic and get a glimpse into the future with the exciting news [..]
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3:06 am, July 13, 2016
Update 5: The servers have remained stable for a while now so we're going to start up the Leaderboards soon. We'll start granting the login awards as soon as possible, but please be patient as we want [..]
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3:06 am, July 11, 2016
Quote:
Originally Posted by Fasti
Make sure to try the steps in our sticky thread and contact support if the issue continues. We'll get it sorted out for everyone.I've ju [..]
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3:06 am, July 6, 2016
Update 2 - Let's get right to it: we believe we have the fix in place for the issue we're talking about here (this fix was put in place just a short while ago).
So we can be on the same page, what fe [..]
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3:06 am, June 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
This issue should be resolved at this time. If you are still having issues logging into Trove from Steam after purchasing [..]
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1:06 pm, June 9, 2016
Quote:
Originally Posted by Hesk
Hello Fedteemo! I can confirm your character still exists. If you're still having difficulty logging in, please submit a support ticket a [..]
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3:06 am, June 4, 2016
Greetings,
After the launch of Mantle of Power, we made a few changes to Gem Boosters and added Karma to the Gem Booster Box. Because of these changes, we granted items to players who consumed large n [..]
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3:06 am, June 4, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for the additional information! Try logging into your account on the Glyph homepage and navigating to Account -> Pa [..]
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3:06 am, May 24, 2016
Quote:
Originally Posted by Mr. E
Weekly UpdatesThe chaos chest has been shuffled! Keep an eye out for the Chromatic Cumulus mount!
Bonus loot! For a limited time Jade Co [..]
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3:06 am, May 24, 2016
Weekly UpdatesThe chaos chest has been shuffled! Keep an eye out for the Chromatic Cumulus mount!
Bonus loot! For a limited time Jade Covers can uncommonly be found in Chaos Chests!
Sale! For this wee [..]
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3:06 am, May 23, 2016
Quote:
Originally Posted by Carthax
Sorry to hear about your purchase issues. If you try relogging and you are still missing the credits as well as the Patron Pass, I wou [..]
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3:06 am, May 21, 2016
Quote:
Originally Posted by Mr. E
The new Claims System is in place.This new feature is meant to help keep track of "passive" awards granted while playing Trove [..]
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3:06 am, May 19, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! My first suggestion would be to try logging out and back in to see if that changes anything. Sometimes, the c [..]
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3:06 am, May 17, 2016
Weekly EventsChaos Chest contents have been shuffled! This week, get your hands on Shock (the Monkey)!
Fast Fishing! For this week fish twice as fast!
Flasks are on sale! All credit prices have been h [..]
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