3:06 am, April 12, 2018
Update 7 - 6:37 PM PDT (1:37 AM GMT) - We're back online and have more info on recent issues on the PS4 version of Trove here.Update 6 - 6:30 PM PDT (1:30 AM GMT) - We're finalizing things now and wil [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're working to address an issue that recently dropped players connected via our EU servers. We'll keep this post updated reg [..]
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3:06 am, April 4, 2018
1:30 PM PDT (8:30 PM GMT) - The EU connectivity issue appears to be resolved now. We've been keeping an eye on it for a while now. While players are online and playing at the moment we may still need [..]
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2:06 am, February 21, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by CapnTropical
Its come to my attention that the devs do nothing to stay in touc [..]
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2:06 am, January 19, 2018
Quote:
Originally Posted by Phantasie
Hi MandiblesIronically, a club on XBox was reported as causing members to crash just recently. We spent a fair bit of time tracking [..]
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2:06 am, November 29, 2017
Quote:
Originally Posted by Phantasie
Quote:
Originally Posted by tynamo921
Every time I try to log in the log in sequence gets stuck at &qu [..]
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12:06 pm, November 14, 2017
Quote:
Originally Posted by PostCard
Clubs 2.0The entire club UI has been renovated to support Adventures, Fixtures, and all the new Club Permissions. – open th [..]
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12:06 pm, November 14, 2017
Clubs 2.0The entire club UI has been renovated to support Adventures, Fixtures, and all the new Club Permissions. – open the club UI and use the Gear button to see all the specifics for that [..]
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2:06 am, November 2, 2017
Some of the biggest changes coming with Trove – Adventures are the massive update to Clubs, the big shift in how Mastery works, and what that means for Leaderboards. Let’s take a [..]
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3:06 am, October 24, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by KoBeWi
I have the same problem after Windows Fall Creators Update. When game s [..]
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3:06 am, October 11, 2017
Quote:
Originally Posted by Fasti
Hey there,We want to keep the forum thread visible so players can see the info, but we need to make sure it avoids "naming and sham [..]
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1:06 pm, October 3, 2017
Quote:
Originally Posted by Hesk
Hello! If you've recently updated to High Sierra on a MAC, this is a known issue, and our engineering team is working on a resolution. If [..]
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3:06 am, August 4, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by LxZero
Ok so i just recently saw that for some unknown reason you guys nerfed [..]
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3:06 am, July 28, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Siimon
I will only show part of the text since the majority doesn't concern th [..]
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3:06 am, July 26, 2017
Calling all Trovians,
My name is Ricky “Din Othar” White, and I’m the Senior Producer for Trove. The last few months have flown by faster than Scintilla in a hurry! I& [..]
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3:06 am, July 26, 2017
Quote:
Originally Posted by Fasti
Calling all Trovians, My name is Ricky “Din Othar” White, and I’m the Senior Producer for Trove. The la [..]
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3:06 am, July 15, 2017
Quote:
Originally Posted by Fasti
We're going to keep working on improvements but this most recent update does appear to be a really clear step in the right direction. We [..]
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3:06 am, July 9, 2017
Quote:
Originally Posted by Fasti
Write up a thread where you point out a specific problem and provide what you'd like to see as the specific solution.The more thorough y [..]
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3:06 am, June 24, 2017
Quote:
Originally Posted by Fasti
We want our forums to be a place where we can inform players of upcoming news and they can provide us with constructive feedback. Unfort [..]
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1:06 pm, June 22, 2017
Quote:
Originally Posted by Hesk
Hello! This issue should be resolved now. The recent PSN issues put the EU server in a bad state, but a restart has corrected the issue.
[..]
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3:06 am, June 22, 2017
Quote:
Originally Posted by Fasti
Did you just notice this recently? I'm sending it over to the QA folks but just wanted to see if this was a new issue or one that's been [..]
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3:06 am, June 14, 2017
[QUOTE=Twixler;761011]
Quote:
Originally Posted by Wontons
Are you guys gonna be updating the Hub PVP rotation with new maps anytime soon?
With the delay in pa [..]
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3:06 am, May 16, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Beheaded_Shadow1
Hello I'm Shadow_Mindset. I recently won a Chaos Coin code on [..]
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3:06 am, May 13, 2017
Quote:
Originally Posted by Din Othar
Quote:
Originally Posted by Morinaka
Having recently tried my hand at building stuff i have a couple o [..]
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3:06 am, May 2, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! It looks like one of our CS agents responded to your ticket recently. Please update your ticket if you still require a [..]
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3:06 am, April 29, 2017
Quote:
Originally Posted by Din Othar
Quote:
Originally Posted by lagel2015
Good job, Trove.(This time)Thanks to recent patch, more convenie [..]
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3:06 am, April 26, 2017
Quote:
Originally Posted by Fasti
We've had conversations about fishing very recently. It's not likely an easy/quick fix but it is something that could use some love. Mak [..]
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3:06 am, April 19, 2017
12:07 AM UTC Update: The routing issue has been fixed and players should be able to log into the game once more. Thanks for your patience!**UPDATE 1**
The server restarts have concluded, and it appea [..]
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3:06 am, April 15, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'm sorry for the frustration. I looked at your account, and it appears the issue here is related to a specific purcha [..]
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3:06 am, April 11, 2017
Quote:
Originally Posted by PostCard
Depth ChargeMysterious Mining robots are suddenly everywhere underground, and it's up to you to uncover their plans and liberate a pl [..]
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3:06 am, April 11, 2017
Depth ChargeMysterious Mining robots are suddenly everywhere underground, and it's up to you to uncover their plans and liberate a plucky little companion: the Minerbot Qubesley!
This event will run f [..]
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3:06 am, April 8, 2017
Quote:
Originally Posted by Fasti
Hey there!This is definitely an issue we're working to address. We're still investigating the possible causes but we've had great input [..]
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3:06 am, April 5, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Xaytov3n_26
I recently purchased the Double Dragon Pack for Trove from the Tr [..]
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3:06 am, March 29, 2017
Quote:
Originally Posted by PostCard
Minigames New Minigame recipes used to build a new minigame type, the Target minigame, have been added to the Worldspring crafting be [..]
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2:06 am, March 16, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! The free boxes mentioned here can be located in the "Deals" tab now. Sorry for the confusion!
Jum [..]
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2:06 am, March 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Are you still having trouble with this? If so, please submit a ticket so our CS team can help you troubleshoot further [..]
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2:06 am, February 27, 2017
Quote:
Originally Posted by Carthax
In the future, keep in mind that there is a buyback feature on the loot collector that allows you to regain any recent items you would [..]
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2:06 am, February 24, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! It looks like one of our CS agents recently responded to the ticket you submitted. Please check your ticket as soon as [..]
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2:06 am, February 23, 2017
Quote:
Originally Posted by Fasti
Lots of great, very productive feedback here. We're going to keep iterating on the game until the systems strike the right balance. Keep [..]
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2:06 am, February 22, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Confined Fox
Hi, I recently tried to purchase 10 chaos chests from the [..]
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12:06 pm, February 21, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if you're still experiencing problems. https://sup [..]
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2:06 am, February 19, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Thanks for the heads up. I've been receiving multiple reports about this and it does appear to be related to the recen [..]
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2:06 am, February 18, 2017
Quote:
Originally Posted by Twixler
We hear you on this. Totally. I've been trying to incorporate more coin maps rather than the race ones recently... and I also find t [..]
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2:06 am, February 3, 2017
Quote:
Originally Posted by Fasti
¡La Beta Abierta de Trove ya está disponible en mas partes del mundo!Trove es un videojuego gratuito y ya est&a [..]
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2:06 am, February 3, 2017
¡La Beta Abierta de Trove ya está disponible en mas partes del mundo!
Trove es un videojuego gratuito y ya está disponible para descargar en Xbox One en los siguient [..]
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2:06 am, January 18, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Neolakia
I remember logging in to save my username when they announced they we [..]
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2:06 am, January 6, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'm sorry it's taken a while for you to receive a response. Our support team has been working to catch up on the recen [..]
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12:06 pm, December 29, 2016
Quote:
Originally Posted by Hesk
Hello! I've looked into your issue and I was unable to locate a recent purchase of credits on PS4. If you're certain you made the purchas [..]
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12:06 pm, December 25, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Renoue
Moving Items between my bag and my personal chest is making them disapp [..]
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2:06 am, December 24, 2016
Quote:
Originally Posted by Fasti
Hey there!I followed up on this and it seems the Spooky Swag Bag pack was not meant to be on sale after all. I removed it from our posts [..]
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2:06 am, December 8, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pennry
More lies. Either lying now or before.
Please keep feedback [..]
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12:06 pm, December 3, 2016
Quote:
Originally Posted by Junebug
Hi guys! Thanks so much for your feedback on the new policy for costumes. I will be following this thread as long as it is active. The [..]
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12:06 pm, November 24, 2016
Quote:
Originally Posted by Hesk
As another update, if you have not done so recently, please completely close and then re-open Glyph. This may resolve the issues you are [..]
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2:06 am, November 24, 2016
Quote:
Originally Posted by TrionBrasse
Hello all, We know that many of you have recently experienced difficulty connecting to our games over the past couple weeks. It&am [..]
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2:06 am, November 24, 2016
Hello all,
We know that many of you have recently experienced difficulty connecting to our games over the past couple weeks. It’s been disruptive and frustrating – we hear you lou [..]
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12:06 pm, November 22, 2016
12:56 AM PST Update: We are back online with the Turkeytopia patch! Enjoy your adventures!
We are bringing Trove (and all Trion Worlds games) offline for network hardware maintenance tonight. This do [..]
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2:06 am, November 22, 2016
Quote:
Originally Posted by Fasti
We are bringing Trove (and all Trion Worlds games) offline for network hardware maintenance tonight. This downtime is to address the har [..]
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2:06 am, November 22, 2016
We are bringing Trove (and all Trion Worlds games) offline for network hardware maintenance tonight. This downtime is to address the hardware component of the recent disconnections and lag.
Follow [..]
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2:06 am, November 13, 2016
Quote:
Originally Posted by ZamboniChaos
Due to the recent issues with the network, we're temporarily routing all player to the US servers while we work on resolving the [..]
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2:06 am, November 13, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble! This is likely due to the recent network issues that have been affecting Trove. You can keep up to date on [..]
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2:06 am, November 12, 2016
Update 7 - 4:30 PM PST (12:30 AM GMT) - With the network connection issues over the last few days we know many of you are concerned with your Patron status or just lost time playing Trove. We agree th [..]
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2:06 am, November 12, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! This may be related to the recent connection issues, but I'd also suggest contacting our CS team so they can investiga [..]
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2:06 am, November 11, 2016
Update 1 - We've performed another restart and you should be able to sign in. If the connection issue arises again our network team will work to address it as quickly as possible. After a disconnect l [..]
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2:06 am, November 6, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you already had a ticket open and it looks like one of our agents recently sent you a response. Please check [..]
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3:06 am, October 29, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the confusion! All ships being immune to lava damage was a bug that was recently fixed. What you're seeing n [..]
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3:06 am, October 20, 2016
Quote:
Originally Posted by Twixler
Haha, just stopping in to see if there were any recent submissions- these are great! Some great color schemes. I also love that there [..]
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3:06 am, September 15, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! It looks like your support ticket has been updated recently, and our CS agent is requesting additional information. Pl [..]
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3:06 am, September 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We're aware of these crashing issues and they appear to be related to the recent multi-thread beta. Our team is workin [..]
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3:06 am, September 3, 2016
Quote:
Originally Posted by Fasti
We've discussed the Diamond Dragon Egg on the forums and on our livestreams. Click here for a link of our most recent discussion on upco [..]
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3:06 am, September 1, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by LeoXT
Just recently Im not online that often because of work but even I'm onli [..]
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3:06 am, August 16, 2016
Quote:
Originally Posted by Fasti
Hey there folks,We've just released a client update for Mac users to help resolve a prevalent cause of the recent crashes.Please restart [..]
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3:06 am, August 16, 2016
Hey there folks,
We've just released a client update for Mac users to help resolve a prevalent cause of the recent crashes.
Please restart the game to get this latest update and post here if you conti [..]
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3:06 am, August 9, 2016
Quote:
Originally Posted by Fasti
Hey again!Here's your thread for asking questions of the dev team. Keep in mind that we won't answer a question that was answered recent [..]
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3:06 am, August 2, 2016
Quote:
Originally Posted by Fasti
Hi there Nick997!Thanks for picking up Trove and for hanging out on our forums. :)We're going to have sales rolling every week. I can't [..]
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3:06 am, July 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you already submitted a support ticket for this issue. Our response times have been longer than normal due t [..]
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3:06 am, July 22, 2016
Quote:
Originally Posted by ZamboniChaos
There's been a increase in these 1034 errors recently, and our team is working to determine what's causing them. Thanks for your [..]
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3:06 am, July 22, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear your mount went missing! Due to a recent spike in ticket submissions, our response times haven't been as fast as we [..]
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3:06 am, July 20, 2016
Update 3: 3:20 PM PDT (10:20 PM GMT) - We should be good to go now. Thanks all!Update 2: 2:55 PM PDT (9:55 PM GMT) - We're aware of the current issue getting logged in and the team is working to get t [..]
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3:06 am, July 16, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Alexss
Hello! I have some questions about multiple accounts, from the same IP [..]
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3:06 am, June 27, 2016
Hello Trovians!
The team here at Trion Worlds is currently investigating an issue where a Steam player who has recently purchased a DLC pack (such as the Arcanium DLC pack) is unable to log into Trov [..]
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3:06 am, June 21, 2016
Quote:
Originally Posted by Mr. E
Producer's Note
Quote:
This week is our second week of changes focused around the new player experience. In addition, w [..]
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3:06 am, June 21, 2016
Producer's Note
Quote:
This week is our second week of changes focused around the new player experience. In addition, we have a very exciting revamp of the Collections Window and a ne [..]
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1:06 pm, June 14, 2016
Quote:
Originally Posted by Mr. E
Howdy, folks! With our most recent PTS update we've got some behind-the-scenes changes to how the Metaforge works.If you're familiar wit [..]
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1:06 pm, June 14, 2016
Quote:
Originally Posted by Mr. E
Testing FocusCollections UIThis week please pay special attention to the new collections UI.
MetaforgeIf you are familiar with the Metaf [..]
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3:06 am, June 14, 2016
Quote:
Originally Posted by Mr. E
Producer's Note
Quote:
This week is the start of a round of changes designed to make the early and mid-game of Trove a [..]
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3:06 am, June 14, 2016
Producer's Note
Quote:
This week is the start of a round of changes designed to make the early and mid-game of Trove a smoother experience. We've spent some time recently tracking and [..]
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3:06 am, June 11, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear this happened to you! If you submit a support ticket, our CS team would be happy to look into this. Please keep in [..]
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3:06 am, June 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Are you playing Trove on Mac by any chance? I've seen a few recent reports of players on Mac not seeing the Steam wall [..]
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3:06 am, June 7, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Flying Fisherman
Hi I've quit for some time and came back recently,activity on [..]
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3:06 am, June 4, 2016
Greetings,
After the launch of Mantle of Power, we made a few changes to Gem Boosters and added Karma to the Gem Booster Box. Because of these changes, we granted items to players who consumed large n [..]
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3:06 am, June 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Alecter! I confirmed your support ticket was created successfully, but we're seeing an influx of tickets recently so ou [..]
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3:06 am, May 24, 2016
Quote:
Originally Posted by Twixler
Look'n good. I want to mention that it looks like the blueprints you used are outdated. The current model is a little different in the [..]
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3:06 am, May 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! My suggestion would be to contact our Customer Support team directly so they can investigate this further. When you do [..]
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3:06 am, May 20, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by LunarCrazy
I only have one question, and it's been a long time since I've been [..]
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3:06 am, May 19, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SloWolfe
They really need to fix some of this. The individual items are fine b [..]
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3:06 am, May 10, 2016
Quote:
Originally Posted by Fasti
Not seeing a response could be a misunderstanding of how are responses can be found so let me add some additional info.When players feel [..]
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3:06 am, May 8, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by GreenJello
I recently got allowance. So I decided to spend it on one of [..]
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3:06 am, May 4, 2016
Update 4: The Leaderboards are working again. Thanks all!Update 3: We're back! Thanks everyone! The Leaderboards may not be loading up for you at the moment but we're continuing to work on that and it [..]
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3:06 am, April 30, 2016
Quote:
Originally Posted by Fasti
Our support team will work with you in your ticket directly. They've provided important info that isn't mentioned in your post above so [..]
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3:06 am, April 28, 2016
Quote:
Originally Posted by Fasti
Thanks again for the reports, everyone. We were able to find the source of the issue, so let's take a trip to story town...In testing, p [..]
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