1:06 pm, April 12, 2018
Greetings PS4 Trovians!
We know there have been a number of large issues on Trove PS4 and we wanted to spread the word on how we're planning to make this right. The plan is to start sending these item [..]
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1:06 pm, April 12, 2018
Quote:
Originally Posted by kytsu
Greetings PS4 Trovians! We know there have been a number of large issues on Trove PS4 and we wanted to spread the word on how we're pla [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ClumsyBee
I thought the bug was fixed and i can finally set my primary club ag [..]
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1:06 pm, April 7, 2018
Quote:
Originally Posted by Fasti
Yup, CS spotted issues so they are working on getting it sorted out, You won't need to post to get the right care package. They'll get t [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're working to resolve the character loading issue and will likely need to do a restart to put it in place. I'lll post more [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're doing a restart of Trove on the PC, Xbox One, and PS4 NA at 3AM PDT (10AM GMT) on April 6. There will be no download wit [..]
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3:06 am, April 6, 2018
Update 5 - 4:15 PM PDT (11:15 PM GMT) - Hey folks! We're not making a promise on the EU issues being completely fixed forever, but things are looking much better. We made some adjustments that went up [..]
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3:06 am, April 6, 2018
Hey folks,
We're doing a restart of Trove on the PC, Xbox One, and PS4 NA at 3AM PDT (10AM GMT) on April 6. There will be no download with this restart, it's just adding some tech to help us better i [..]
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1:06 pm, April 5, 2018
Quote:
Originally Posted by Fasti
Hey all,We're working to get the Trove login issue resolved as quickly as possible. Check back here for regular updates.Thank you
[..]
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1:06 pm, April 5, 2018
Update 1 - 4AM PDT (11AM GMT) - The team is still focused on getting to the bottom of these login issues. Please bear with us.
Hey all,
We're working to get the Trove login issue resolved as quickly [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TJ13
No word on any progress. Also no update on the "internal" talks [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're working to address an issue that recently dropped players connected via our EU servers. We'll keep this post updated reg [..]
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3:06 am, April 4, 2018
1:30 PM PDT (8:30 PM GMT) - The EU connectivity issue appears to be resolved now. We've been keeping an eye on it for a while now. While players are online and playing at the moment we may still need [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
The team is working to resolve the underlying issue and is working on granting the proper number of souls to players who earned them. We [..]
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3:06 am, April 3, 2018
Hey everyone,
We're doing a restart to address the Daily Bonus for Shadow Tower Souls not applying properly for Patrons issue. This will fix the issue for players who run Shadow Towers after the hotfi [..]
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1:06 pm, March 30, 2018
Quote:
Originally Posted by Fasti
Hi folks,I wanted to make sure you all knew we're reading over the feedback and watching how people are progressing toward crafting the [..]
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2:06 am, March 15, 2018
Quote:
Originally Posted by Fasti
Can you give us more info on what was happening when you tried to make a purchase? It may help us figure out the cause. Just to be clear [..]
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2:06 am, March 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by PowerDj
Lag seems to be due to lots of players being set free in huge worlds. [..]
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2:06 am, February 21, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by CapnTropical
Its come to my attention that the devs do nothing to stay in touc [..]
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2:06 am, February 13, 2018
Quote:
Originally Posted by Fasti
Closing this up since these P2W threads pop up in all game forums and are rarely productive. A couple things to keep in mind:Trove is fr [..]
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12:06 pm, February 10, 2018
Quote:
Originally Posted by Junebug
Call for Costumes and Dragons!Hello, modders!It's that time again! I am opening up the mod submissions thread, this time for costumes [..]
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2:06 am, February 7, 2018
Greetings, Trovians!
Earlier today we had an unexpected issue arise with the Levantis WV-4 Hoverboard mount appearing in the Trove Store as the Blocky Bonus (BB) item. The BB item was intended to be [..]
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2:06 am, February 7, 2018
Quote:
Originally Posted by Fasti
Greetings, Trovians! Earlier today we had an unexpected issue arise with the Levantis WV-4 Hoverboard mount appearing in the Trove Stor [..]
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2:06 am, February 1, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Snowenn
Unfortunately, Trove is not very clear in stating these kind of things [..]
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2:06 am, January 29, 2018
Update 2 - PS4 is experiencing some issues again and are working to address them now. Be sure to click the link in the main post below for the latest details direct from Sony. Thanks!
Update 1 - The [..]
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12:06 pm, January 24, 2018
Update 4 - The remaining instances of players being unable to login to Trove appear to be resolved. If you haven't tried to login in the last 30 minutes or so please restart your console before trying [..]
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2:06 am, January 24, 2018
Update 4 - 4:50 PM PST (12:50 AM GMT) - We're seeing some new reports of the previous connectivity issues. PlayStation hasn't posted an "all clear" message to their social media, but the sta [..]
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2:06 am, January 17, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by sdfg
fixed it, just reinstalled trove twice, thanks for help
Very [..]
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2:06 am, January 16, 2018
Quote:
Originally Posted by Fasti
Hey there,We are working to address lag and rubberbanding issues. Steps we've taken in the past have helped some, but there is more work [..]
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2:06 am, January 9, 2018
Quote:
Originally Posted by Fasti
Love the constructive feedback! We are working very hard on something huge that we can't talk about just yet, but giving players new way [..]
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2:06 am, January 9, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by obskrt
Just imagine it. Kinda like another gamemode like PvP. Being able to fi [..]
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2:06 am, December 31, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Kazicz
I've been wanting a new class for a long time. Does anyone know if the [..]
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2:06 am, December 25, 2017
Quote:
Originally Posted by Fasti
We have discussed using the DDE for more things but are still working to find the right solution that is both technically feasible and a [..]
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2:06 am, December 23, 2017
Update 6 - 9AM PST (5PM GMT) Dec. 22 - Hey all! While there is no silver bullet that will cure all impact of DDoS attacks, some changes made by the ISP over the last couple days have shown positive re [..]
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12:06 pm, December 20, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Mcmalcs
It's still not working
Are you on PS4? If not, what happen [..]
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12:06 pm, December 20, 2017
Update 3 - The restart seemed to resolve the issue. We're keeping an eye on things and will update here again if we see any additional issues.
Update 2 - Looks like we'll need to restart the PS4 EU s [..]
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2:06 am, December 20, 2017
Quote:
Originally Posted by Fasti
Hey all,Our team is working to resolve the connection issues to the EU as we speak. We'll post frequent updates until we're back online. [..]
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2:06 am, December 20, 2017
Update 5 - 8AM PST (4PM GMT) Dec. 18 - While we do get a couple hours free of DDoS attacks periodically, they have continued to pick up again consistently. The ISP has continued to adjust to mitigate [..]
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2:06 am, December 19, 2017
Update 4 - 11:20 AM PST (7:20 PM GMT) Dec. 17 - Hey all. The attacks have persisted over the weekend with some periods of relative calm. The impacted ISPs have been working to further mitigate the att [..]
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2:06 am, December 16, 2017
Update 3 - 9:30 AM PST (5:30 PM GMT) - The DDoS attacks have continued, with some periods (usually a couple hours at a time) where things are very quiet, followed by a steep increase. Our team is work [..]
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2:06 am, December 15, 2017
Update 2 - 8:45 AM PST (4:45 PM GMT) - We just had several hours without a new attack, but they have started up again. Our network team is monitoring things closely and we're making adjustments and wo [..]
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2:06 am, December 14, 2017
Update 1 - 4PM PST (12AM GMT) - The DDoS attacks are still happening on very regular intervals. The active mitigation employed is what allows the game to be online at all rather than just being perpet [..]
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2:06 am, December 13, 2017
Quote:
Originally Posted by Fasti
Hey folks,You've likely noticed another increase in lag and disconnects in our games, including Trove in the last 24 hours or so.Unfortu [..]
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2:06 am, December 13, 2017
Update 10 - 10 AM PST (5 PM GMT) - The attacks on the Dallas hub have increased quite a bit which is causing connection issues on our NA servers (and other places). The team is still working with the [..]
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2:06 am, December 13, 2017
Hey folks,
You've likely noticed another increase in lag and disconnects in our games, including Trove in the last 24 hours or so.
Unfortunately, this is the result of an increase of DDoS attacks th [..]
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2:06 am, December 12, 2017
Update 9 - Dec. 11 - 11:20 AM PST (7:20 PM GMT) - Steps have been taken to further mitigate the DDoS attacks and they have helped a lot. The attacks are less consistent than they were but do still pop [..]
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12:06 pm, December 1, 2017
Quote:
Originally Posted by PostCard
Hi folks,Your suspicions were correct - the Shrine of Resilience was accidentally increasing damage rather than decreasing it. This [..]
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12:06 pm, November 28, 2017
Update 8 - 6:45 PM PST (2:45 AM GMT) - 11/27 - While the DDoS has not yet abated, we do continue to work with the ISP to monitor and reduce the impact of these attacks.Update 7 - 5:30 AM PST (1:30 PM [..]
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2:06 am, November 27, 2017
Update 7 - 5:30 AM PST (1:30 PM GMT) - Unfortunately the DDoS has continued over the weekend with only a few brief breaks in between. We'll continue to work with the ISP to reduce the impact of these [..]
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2:06 am, November 24, 2017
Update 6 - 12:50 PM PST (8:50 PM GMT) - 11/23 - The DDoS has started up again over the last few hours, unfortunately. We're going to continue to do work to minimize the impact on your play experiences [..]
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2:06 am, November 23, 2017
Quote:
Originally Posted by Fasti
I've posted another update. We've had several hours of relative calm, which is fantastic, but the attacks could pick up again at any poi [..]
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2:06 am, November 23, 2017
Update 5 - 9:30 AM PST (5:30 PM GMT) - We are seeing periods of relative calm, a few hours at a time, on the DDoS front. We're still in regular communication with the data center and ISP as we work to [..]
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2:06 am, November 22, 2017
Update 4 - Nov. 21 - 6:45 AM PST (2:45 PM GMT) - Hey again, folks. We had a pretty decent stretch where the DDoS seemed to subside for a while but it kicked up again yesterday. The team is still activ [..]
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2:06 am, November 21, 2017
Quote:
Originally Posted by Fasti
Hey all!We'll be posting a blog tomorrow with details of the Turkeytopia event for 2017, but I also wanted to get a couple other things [..]
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2:06 am, November 16, 2017
Quote:
Originally Posted by Junebug
If you are a modder who had a mod go live with Trove: Adventures, please read!We have had some scattered issues with codes not redeemi [..]
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2:06 am, November 16, 2017
Quote:
Originally Posted by Fasti
We're very frustrated by the disconnects as well. The team is working to address ongoing DDoS attacks that aren't aimed at us but do hit [..]
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2:06 am, November 16, 2017
Update 3 - 3:25 PM PST (11:25 PM GMT) - The ongoing DDoS attacks are not pointed directly at us but are hitting the route our traffic takes. We have adjusted the path we're using and working with the [..]
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12:06 pm, November 15, 2017
Quote:
Originally Posted by Fasti
Hey folks,The team has been working all day to address some ongoing issues with lag. We've got a hotfix that we want to make sure all ga [..]
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2:06 am, November 15, 2017
Quote:
Originally Posted by Fasti
With the massive influx of players right as we came online there were definitely increases in rubberbanding. We're looking into it now a [..]
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2:06 am, November 15, 2017
Quote:
Originally Posted by tynaut
Quote:
Originally Posted by Willy_Sunny
Then that's probably why.However, another issue that was brought [..]
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2:06 am, November 14, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Turco
I started playing trove and I was amazed at the game, excellent gameplay [..]
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3:06 am, October 25, 2017
Update 4 - 12:20 PM PDT (7:20 PM GMT) - The PC and PS4 NA versions of Trove are online and ready to play. We're restarting the Xbox One and PS4 EU servers now to confirm the network issue is resolved [..]
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3:06 am, October 24, 2017
Quote:
Originally Posted by Fasti
If you have High Sierra OS that's a known issue. but our team is working on it now. We should have more info to share on that this week. [..]
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3:06 am, October 24, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pennry
Yes, you can have many VPs. After one "Leader" is converted t [..]
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3:06 am, October 21, 2017
Greetings, Trovians!
We are unbelievably excited to announce the name of Trove’s next free expansion: Trove - Adventures!
With Adventures we’re bringing all-new tools for tea [..]
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3:06 am, October 21, 2017
Quote:
Originally Posted by Fasti
Greetings, Trovians! We are unbelievably excited to announce the name of Trove’s next free expansion: Trove - Adventures! With [..]
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3:06 am, October 20, 2017
Quote:
Originally Posted by Fasti
There's a chance it may be related to being on EU servers. We've got people checking into that so we can be sure and get it sorted out.
[..]
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3:06 am, October 10, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Alaskan
It's been brought up before but I feel it's time to bring it up again. [..]
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3:06 am, October 4, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tagger
Switching to NA in the client, changed nothing for me, sadly.Still can' [..]
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3:06 am, October 4, 2017
Update #5 - 1PM PDT (8PM GMT) - All versions of Trove are online now. Thanks so much for being awesome!Update #4 - 12:15 PM PDT (7:15 PM GMT) - Sorry for the delayed update, folks. Trove on PS4 North [..]
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1:06 pm, October 3, 2017
Quote:
Originally Posted by Hesk
Hello! If you've recently updated to High Sierra on a MAC, this is a known issue, and our engineering team is working on a resolution. If [..]
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3:06 am, September 29, 2017
Quote:
Originally Posted by Fasti
We mentioned this on last week's livestream as well, but just to be sure to get the word out here, plasma fishing was planned for the Cl [..]
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3:06 am, September 28, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Chronozilla
Could you please fix the bugged shadow tower mount drops? all 7 mo [..]
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3:06 am, September 28, 2017
Quote:
Originally Posted by Fasti
Hey everyone,We wanted to follow up on the issue that occurred yesterday (September 26th) when 1 year of Patron status briefly appeared [..]
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3:06 am, August 26, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Khalton
You have to select the upgrade type, then select the stat to modify, t [..]
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3:06 am, August 25, 2017
Greetings Trovians,
With the Eclipse update we added a big batch of awesome new Shadow Tower rewards. To keep in line with the new loot we’ve increased the difficulty of enemies in the Shad [..]
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3:06 am, August 25, 2017
Quote:
Originally Posted by Fasti
Greetings Trovians,With the Eclipse update we added a big batch of awesome new Shadow Tower rewards. To keep in line with the new loot w [..]
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3:06 am, August 24, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by KoBeWi
Functionality upgrade would be more welcome than theme change.
[..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Our QA team is checking this out. It looks like there is a workaround for the time being: if you unpack the .tmod files and put each mod [..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Hey all,We're working to address the PC disconnect and the subsequent queue. We'll keep this post up to date with info so please check b [..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Thanks for the feedback. We're sorry to see you go but we can understand your concerns.1. Bug fixes are handled based on priority. For t [..]
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3:06 am, August 23, 2017
Update 5 - 1:25 PM PDT (8:25 PM GMT) - We're unlocked and letting players in on the Xbox One version of Trove. Thanks for your patience! If you're not getting the Trove patch be sure to exit the Trove [..]
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3:06 am, August 15, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! This is a bug our team is aware of, and they're still working on a fix. Thanks for the report!
Jump to post [..]
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3:06 am, August 15, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there, we're still working on permanent fix for this issue. In the meantime, were performing periodic grants to players who c [..]
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3:06 am, August 10, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by xDivisionz
Hey,Here we go again. Its monday, people are mass alt farming once [..]
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3:06 am, August 9, 2017
Quote:
Originally Posted by Fasti
Sent this feedback to the people working on events ahead and we'll do our best to address these concerns with events being created now. [..]
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3:06 am, August 8, 2017
Quote:
Originally Posted by ZamboniChaos
There's a current display bug that shows the incorrect amount of required materials in some cases. Sorry for the confusion; we're [..]
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3:06 am, July 28, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Siimon
I will only show part of the text since the majority doesn't concern th [..]
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3:06 am, July 26, 2017
Quote:
Originally Posted by ZamboniChaos
Our CS team is working through a large amount of tickets at the moment, so that's why our response time has been a bit longer tha [..]
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3:06 am, July 25, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by CyanBear
Alright this is really starting to annoy me, ok so i joined today and [..]
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1:06 pm, July 19, 2017
Quote:
Originally Posted by Hesk
Hello! We did have a networking issue that caused temporary problems with connections, but this should no longer be an issue. If you cont [..]
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3:06 am, July 15, 2017
Quote:
Originally Posted by Fasti
We're going to keep working on improvements but this most recent update does appear to be a really clear step in the right direction. We [..]
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3:06 am, July 13, 2017
Quote:
Originally Posted by Fasti
Hey all,Our network team is working to mitigate an ongoing DDoS attack. We'll post updates regularly until this is resolved.Looking ahea [..]
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1:06 pm, July 7, 2017
Quote:
Originally Posted by Fasti
Hey everyone,The Trove team is working to address the connection issues for the Xbox One and PC versions of Trove.We're restarting the X [..]
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1:06 pm, July 7, 2017
Update - We're back online and ready to play. Have a great Friday!
Hey everyone,
The Trove team is working to address the connection issues for the Xbox One and PC versions of Trove.
We're restarti [..]
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1:06 pm, July 6, 2017
Quote:
Originally Posted by Hesk
Hello! Please make sure to submit a support ticket at support.trionworlds.com, as this will require a Customer Service agent to investiga [..]
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3:06 am, July 6, 2017
Quote:
Originally Posted by Fasti
Looks like the ability to post screenshots in our forums is working like a champ.Feel free to post your screenshots of "Atlantis.&q [..]
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3:06 am, July 6, 2017
Quote:
Originally Posted by Fasti
Hey there, We're working on these PS4 crashes. It's a very high priority for us. I'll post more info on our progress when I have it. Pl [..]
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3:06 am, July 6, 2017
Quote:
Originally Posted by Fasti
Hey everyone,Our network team is aware of the current network issues that are causing increased lag and rubberbanding. In some cases the [..]
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3:06 am, July 6, 2017
Update 2 - 5 PM PDT (12 AM GMT) - We're back online after the restart and continue to watch performance. Update 1 - 3:40 PM PDT (10:40 PM GMT) - We're going to restart Trove on the PC and the EU PS4 s [..]
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