3:06 am, April 18, 2018
Quote:
Originally Posted by PostCard
Additional Updates(PS4 Only) Fixed an issue causing invitations to sometimes fail.
Fixed a crash that could occur when changing world [..]
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3:06 am, April 18, 2018
Additional Updates(PS4 Only) Fixed an issue causing invitations to sometimes fail.
Fixed a crash that could occur when changing worlds.
Various optimizations to reduce memory usage, which should avoid [..]
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3:06 am, April 17, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by littlenacre
Hi I am on PS4 and was logged in and experienced the frustrating l [..]
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3:06 am, April 13, 2018
Join us this week for the latest Trove dev livestream! There's a lot to cover so be sure to come hang out with us for the big show. We'll also visit some awesome club worlds, epic player created art [..]
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3:06 am, April 13, 2018
Quote:
Originally Posted by Fasti
Join us this week for the latest Trove dev livestream! There's a lot to cover so be sure to come hang out with us for the big show. We'l [..]
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1:06 pm, April 12, 2018
Quote:
Originally Posted by Hesk
Please make sure to submit a support ticket at support.trionworlds.com for any issues with missing credits or items.
Jump to p [..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by PostCard
Additional Updates(PS4 Only) Fixed some issues causing serious graphical corruption and client crashes.
Fixed a potential crash when [..]
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3:06 am, April 11, 2018
Additional Updates(PS4 Only) Fixed some issues causing serious graphical corruption and client crashes.
Fixed a potential crash when zoning and pressing a button.
Fixed bug where you could get stuck i [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Please check out this post on how to report bugs so we can address them as quickly as possible. A key elements are not creating new thre [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by tenchu12
Glyph support page broken?I have starteted a new thread but nobody an [..]
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3:06 am, April 6, 2018
Update 5 - 4:15 PM PDT (11:15 PM GMT) - Hey folks! We're not making a promise on the EU issues being completely fixed forever, but things are looking much better. We made some adjustments that went up [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by PostCard
UpdatesFixed an issue that could prevent players who acquired the maximum number of Lustrous Gem Boxes last Wednesday from acquiring [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
If you have an email address that you think might be the right one just email support@trionworlds.com with that email address and use th [..]
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3:06 am, March 30, 2018
Quote:
Originally Posted by Fasti
Hey there!I moved your thread to the Tech Support forums as "bugs" generally impact most players in the same way and this is l [..]
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1:06 pm, March 29, 2018
Quote:
Originally Posted by PostCard
Hey folks, Good news! There was an issue keeping Level 3 of the Gem Fixture from dropping the bonus boxes. This has been fixed, so a [..]
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3:06 am, March 27, 2018
Quote:
Originally Posted by Fasti
Hey there! This is one of our longest running requests. We totally get where you're coming from and want to be able to do this, but it' [..]
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3:06 am, March 26, 2018
Quote:
Originally Posted by PostCard
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur onc [..]
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3:06 am, March 26, 2018
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur once per account, and should not occur again after a restart.
Attempti [..]
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12:06 pm, March 16, 2018
The Vanguardian is the hero we deserve. Rising up against the forces of shadow she is a stalwart protector of the innocent and a fierce warrior of the light.
Whether you prefer to keep your foes at a [..]
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12:06 pm, March 16, 2018
Quote:
Originally Posted by Fasti
The Vanguardian is the hero we deserve. Rising up against the forces of shadow she is a stalwart protector of the innocent and a fierce [..]
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2:06 am, March 14, 2018
This week on the Trove livestream we're doing a deep dive into the upcoming Vanguardian class coming with Trove - Heroes!
Get all the deets you need to prepare for the arrival is this powerful pug [..]
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2:06 am, March 14, 2018
Quote:
Originally Posted by Fasti
This week on the Trove livestream we're doing a deep dive into the upcoming Vanguardian class coming with Trove - Heroes! Get all the de [..]
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2:06 am, March 9, 2018
Quote:
Originally Posted by Fasti
Email appeals@trionworlds.com to discuss your account with them. If you are suspended or banned they are the team with which to speak.
[..]
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2:06 am, March 8, 2018
This week on the Trove livestream we're going to show off some of the cool new quality of life changes coming with Trove - Heroes this spring! We've got tech improvements, a big buff for Dracolytes, [..]
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2:06 am, March 8, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by pipebender
Two days, no response here and no response in my ticket.
[..]
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2:06 am, March 8, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Apofeoz
It happened 30 minutes ago and it happens a second time, but this time [..]
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2:06 am, March 8, 2018
Quote:
Originally Posted by Fasti
This week on the Trove livestream we're going to show off some of the cool new quality of life changes coming with Trove - Heroes this s [..]
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2:06 am, March 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by PowerDj
Lag seems to be due to lots of players being set free in huge worlds. [..]
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2:06 am, March 2, 2018
Luminopolis is a sprawling, technological wonder that’s home to many massive marvels of modernity!
The towering skyline helps this epic new cityscape stand apart from other biomes. Explor [..]
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2:06 am, March 2, 2018
Quote:
Originally Posted by Fasti
Luminopolis is a sprawling, technological wonder that’s home to many massive marvels of modernity!The towering skyline helps t [..]
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2:06 am, March 2, 2018
Quote:
Originally Posted by Fasti
Hey there!Most players aren't experiencing this issue so we'll want to troubleshoot things first. Usually this would be caused by an add [..]
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2:06 am, February 27, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Daria
I won a mount in last week's giveaway but haven't received the code yet. [..]
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12:06 pm, February 22, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesThe Shadow Day bonuses should not stack souls any more.
Fixed a client crash that could occur closing the Welcome S [..]
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2:06 am, February 17, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by shahrukh
we are translating it in french :)thanks for the info :
W [..]
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2:06 am, February 17, 2018
Quote:
Originally Posted by PostCard
New Class - VanguardianSwooping in to the spotlight, the Vanguardian’s here to save the day!
The Vanguardian packs a punch [..]
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2:06 am, February 15, 2018
Happy Valentine's Day, Trovians! Celebrate the season of love with a livestream and chill this Friday, February 16, 2018. There may be some reasons not to miss the show, it's hard to say. I don't kn [..]
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2:06 am, February 15, 2018
Quote:
Originally Posted by Fasti
Happy Valentine's Day, Trovians! Celebrate the season of love with a livestream and chill this Friday, February 16, 2018. There may be s [..]
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2:06 am, February 13, 2018
Quote:
Originally Posted by Fasti
Closing this up since these P2W threads pop up in all game forums and are rarely productive. A couple things to keep in mind:Trove is fr [..]
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2:06 am, February 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ijino
time : 2:00 PM 08 febuary 2018i start to re play of the game I have re [..]
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2:06 am, February 10, 2018
Quote:
Originally Posted by Fasti
Try to access the support site to submit a ticket. If it works, explain the situation in the ticket so they can work with you. Try setti [..]
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2:06 am, February 9, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tortorion
Hello,The suggestion is to add guides, tips and informations where p [..]
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2:06 am, February 8, 2018
Call the kids and wake the neighbors - the Trove dev team is back for a livestream celebration of love and combat as we prepare for the Hellbugs In Love event! Try to catch this show if at all possi [..]
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2:06 am, February 8, 2018
Quote:
Originally Posted by Fasti
Call the kids and wake the neighbors - the Trove dev team is back for a livestream celebration of love and combat as we prepare for the [..]
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2:06 am, February 7, 2018
Pick up a powerful pack of essentials that is a great way to load up on loot for both new and veteran Trovians!The Square Necessities Pack* gives a gorgeous griffon mount, wondrous wings, adorable al [..]
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12:06 pm, February 2, 2018
Quote:
Originally Posted by PostCard
Known Issue A change in this patch will prevent purchasing more than one of any item that unlocks a collection, even if that item is [..]
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12:06 pm, February 2, 2018
Known IssueA change in this patch will prevent purchasing more than one of any item that unlocks a collection, even if that item is tradable. This will affect the Treasure Isles merchants along with [..]
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2:06 am, February 2, 2018
Get a FREE legendary dragon mount, and more, for by joining Twitch Prime before March 5, 2018!Tysorion, Steward of New Beginnings
This gorgeous legendary dragon mount lets you travel in style as yo [..]
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2:06 am, February 2, 2018
Quote:
Originally Posted by Fasti
Hey all,We're aware that some players are having trouble linking accounts or receiving their Twitch Prime bundle items, and we have some [..]
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2:06 am, February 1, 2018
Quote:
Originally Posted by Fasti
Hey there,It's difficult to say what happened specifically without doing some digging into the gem before and after augmentation so plea [..]
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2:06 am, January 31, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by LegitSting
I had bought something on the deals tab but had not recieved the fr [..]
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2:06 am, January 21, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're investigating your reports of issues logging in, changing worlds, or accessing clubs. It doesn't appear that everyone is [..]
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2:06 am, January 21, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Garpu
PC. Partner is hogging the PS4, so I can't try there atm. ;) Clubs I c [..]
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2:06 am, January 21, 2018
Update 2 - 1:10 PM PST (9:10 PM GMT) - After the restart we've been able to confirm that worlds are loading up as normal again. We're keeping an eye on things but please let us know if you continue to [..]
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2:06 am, January 18, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by dsadsa
I followed every step but i cant see any option for quitting the abo. p [..]
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2:06 am, January 17, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SadDeath
I planted 500 mushroom trees under a hole in my club world, i left th [..]
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2:06 am, January 13, 2018
Quote:
Originally Posted by Fasti
Hey there, If you're having trouble making a purchase please submit a ticket. The support team will follow up with you directly.
[..]
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12:06 pm, January 11, 2018
Quote:
Originally Posted by Hesk
For any issues with lost or missing loot, please submit a support ticket at support.trionworlds.com, or email support@trionworlds.com dir [..]
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2:06 am, January 4, 2018
It's a brand-new year! Join us for the first livestream of 2018 on Friday. This week we'll show off some of your gorgeous Club World builds, answer your questions, and do our famous giveaways!Trove [..]
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2:06 am, January 4, 2018
Quote:
Originally Posted by Fasti
It's a brand-new year! Join us for the first livestream of 2018 on Friday. This week we'll show off some of your gorgeous Club World bui [..]
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2:06 am, January 3, 2018
Happy New Year, Trovians! Kick off 2018 with Renewus! This two week long event celebrates the renewal that comes with the passage of time – plus, firework wings!
Seven new adventures will [..]
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2:06 am, January 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ithiridiel
And now i started to get grandom CTDs without any error message, on [..]
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2:06 am, January 3, 2018
Quote:
Originally Posted by Fasti
Happy New Year, Trovians! Kick off 2018 with Renewus! This two week long event celebrates the renewal that comes with the passage of tim [..]
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2:06 am, December 31, 2017
It's a new year, and it's time to clear the dusty shelves of names long unused. These names will be freed up for use by new and active players.
We will release the names of characters that have not [..]
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2:06 am, December 30, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SiNisterTrauma
Thank you for your help. How will i know if the problem is reso [..]
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2:06 am, December 28, 2017
Quote:
Originally Posted by Fasti
Trove was built originally with the use of travel portals in mind, Adding the atlas took a fair bit of work, but was definitely a big im [..]
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2:06 am, December 23, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Axa
The servers is basically unplayable, can't you guys just ignore all of us [..]
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2:06 am, December 22, 2017
This Friday is the final Trove livestream of 2017 - come hang out for a year end blowout of giveaways and general awesomeness!Trove LivestreamStart Time: Friday, December 22 at 12:30 PM PST / 8:30 P [..]
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2:06 am, December 22, 2017
Quote:
Originally Posted by Fasti
This Friday is the final Trove livestream of 2017 - come hang out for a year end blowout of giveaways and general awesomeness!Trove Live [..]
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2:06 am, December 14, 2017
Logging into Trove and adventuring through its vast worlds is its own reward – but, on top of that reward are a stack of new ones!Winter Extravaganza Daily Login Rewards
Login every day b [..]
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2:06 am, December 14, 2017
Quote:
Originally Posted by Fasti
Hey there,It sounds like you're logging into a different account. Try using another email address to sign into Glyph. If you're still ha [..]
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2:06 am, December 14, 2017
Quote:
Originally Posted by Fasti
Hey everyone,As you've heard we're doing some holiday giveaways for the rest of the year. One of these giveaway events is the Log in to [..]
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2:06 am, December 14, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Brayer
Thanks Trion for including the details of the Fragments in your blog AF [..]
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2:06 am, December 14, 2017
Quote:
Originally Posted by Fasti
Logging into Trove and adventuring through its vast worlds is its own reward – but, on top of that reward are a stack of new o [..]
View
2:06 am, December 8, 2017
The Trove livestream is a great way to get your weekend started! Join us as we host a laid back livestream with plenty of giveaways.Trove LivestreamStart Time: Friday, December 8 at 12:30 PM PST / 8: [..]
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2:06 am, December 8, 2017
Quote:
Originally Posted by Fasti
The Trove livestream is a great way to get your weekend started! Join us as we host a laid back livestream with plenty of giveaways.Trov [..]
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2:06 am, December 6, 2017
Deck the halls with gorgeous holiday décor with the brand-new All-Pine Artis Tree Pack!
This festive assortment of holiday cheer includes fourteen new styles, three new mounts, two new a [..]
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2:06 am, December 6, 2017
Quote:
Originally Posted by Fasti
Deck the halls with gorgeous holiday décor with the brand-new All-Pine Artis Tree Pack!This festive assortment of holiday che [..]
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2:06 am, November 30, 2017
Quote:
Originally Posted by PostCard
Additional UpdatesTethering has been disabled.
The Mastery rank 420 reward now correctly grants. All players who are at or above Ma [..]
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2:06 am, November 30, 2017
Additional UpdatesTethering has been disabled.
The Mastery rank 420 reward now correctly grants. All players who are at or above Mastery rank 420 should have 10 radiant sovereigns available in claim [..]
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12:06 pm, November 27, 2017
Turkeytopia continues! Join the dev team to talk about the hotfix being released this week, the ongoing Turkey-based celebration, and much more! As usual we'll be doing our famous giveaways.Trove Li [..]
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12:06 pm, November 27, 2017
Quote:
Originally Posted by Fasti
Turkeytopia continues! Join the dev team to talk about the hotfix being released this week, the ongoing Turkey-based celebration, and mu [..]
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2:06 am, November 22, 2017
Quote:
Originally Posted by Fasti
If you can't login at all, be sure to submit a ticket right away. Our support team will work with you to get this resolved ASAP.While yo [..]
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2:06 am, November 18, 2017
Quote:
Originally Posted by Fasti
Since the console account isn't linked we'll need you to email appeals@trionworlds.com and include your gamer tag name. We can't check t [..]
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2:06 am, November 17, 2017
Quote:
Originally Posted by Fasti
Hey there,In just about 100% of cases this means you're logging into Glyph with a different email address than the one with the classes [..]
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2:06 am, November 16, 2017
Quote:
Originally Posted by Fasti
Can you provide as much info as possible so we can learn more? If you prefer, submit a ticket so the support team can work with you one [..]
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2:06 am, November 15, 2017
Trove – Adventures is an all-new, free expansion for Trove! Today we’ve taken things to a whole new level with completely revamped clubs for playing with friends, a brand-new tut [..]
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2:06 am, November 15, 2017
Quote:
Originally Posted by Fasti
Trove – Adventures is an all-new, free expansion for Trove! Today we’ve taken things to a whole new level with compl [..]
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12:06 pm, November 14, 2017
Quote:
Originally Posted by PostCard
Clubs 2.0The entire club UI has been renovated to support Adventures, Fixtures, and all the new Club Permissions. – open th [..]
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12:06 pm, November 14, 2017
Clubs 2.0The entire club UI has been renovated to support Adventures, Fixtures, and all the new Club Permissions. – open the club UI and use the Gear button to see all the specifics for that [..]
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2:06 am, November 10, 2017
We’re just days from the launch of Trove – Adventures on the PC, Mac, Xbox One and PlayStation 4! This week we’re going to take an even closer look at some epic new clu [..]
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2:06 am, November 10, 2017
Quote:
Originally Posted by Fasti
We’re just days from the launch of Trove – Adventures on the PC, Mac, Xbox One and PlayStation 4! This week we&r [..]
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2:06 am, November 8, 2017
The Suntouched Shimmerwing need your help, Trovians! Starting on November 7, 2017 fight the forces of shadow and set the stage for even greater battles ahead!
Assist a Suntouched Shimmerwing during [..]
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2:06 am, November 8, 2017
Quote:
Originally Posted by Fasti
The Suntouched Shimmerwing need your help, Trovians! Starting on November 7, 2017 fight the forces of shadow and set the stage for even [..]
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2:06 am, November 8, 2017
Quote:
Originally Posted by Fasti
As mentioned above, this comes up pretty frequently. My response will always be the same, so let's dive right into it:Using anything tha [..]
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2:06 am, November 2, 2017
Some of the biggest changes coming with Trove – Adventures are the massive update to Clubs, the big shift in how Mastery works, and what that means for Leaderboards. Let’s take a [..]
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2:06 am, October 31, 2017
Quote:
Originally Posted by Fasti
Hey there,Whenever you run into an in-game issue like not receiving a reward, go ahead and submit a ticket. The only people who can look [..]
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3:06 am, October 28, 2017
Trove – Adventures will be here before you know it, so every week we’re going to take a look at some of the new hotness each week leading up to launch on November 14th. This week [..]
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3:06 am, October 28, 2017
Quote:
Originally Posted by Fasti
Trove – Adventures will be here before you know it, so every week we’re going to take a look at some of the new hotn [..]
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3:06 am, October 25, 2017
It’s autumn in the many worlds of Trove and our penchant for pumpkin-flavored treats have driven the forces of shadow out of their gourd!
Starting on October 24th, complete seven all-new, [..]
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3:06 am, October 25, 2017
Update 4 - 12:20 PM PDT (7:20 PM GMT) - The PC and PS4 NA versions of Trove are online and ready to play. We're restarting the Xbox One and PS4 EU servers now to confirm the network issue is resolved [..]
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