2:06 am, March 9, 2018
Quote:
Originally Posted by Fasti
Email appeals@trionworlds.com to discuss your account with them. If you are suspended or banned they are the team with which to speak.
[..]
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2:06 am, November 8, 2017
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Originally Posted by Fasti
As mentioned above, this comes up pretty frequently. My response will always be the same, so let's dive right into it:Using anything tha [..]
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3:06 am, October 18, 2017
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Originally Posted by Fasti
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Originally Posted by KoBeWi
Totally a coincidence. People aren't too original about their names the [..]
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3:06 am, October 11, 2017
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Originally Posted by Fasti
Hey there,We want to keep the forum thread visible so players can see the info, but we need to make sure it avoids "naming and sham [..]
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3:06 am, September 9, 2017
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Originally Posted by Fasti
The forums can't assist with account bans, so closing down the thread.Be sure to send an email to appeals@trionworlds.com from the email [..]
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1:06 pm, September 3, 2017
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Originally Posted by Hesk
@Knowpain, your account is not banned. What sort of error/behavior are you seeing that lead you to that conclusion?
Jump to po [..]
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3:06 am, August 11, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by LukasRure14
Hey guys, I was trying to log into glyph when suddenly, It says &q [..]
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3:06 am, March 29, 2017
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Originally Posted by Fasti
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Originally Posted by EnzoBit
First off, I'm in shock. You've been banned for speaking the truth abo [..]
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12:06 pm, February 27, 2017
Quote:
Originally Posted by Fasti
For anyone who is suspended or banned, email appeals@trionworlds.com to discuss your specific case with the appeals team. Thanks!
[..]
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2:06 am, February 27, 2017
Quote:
Originally Posted by Fasti
Hey folks,I understand the concerns players have about being actioned in some way so I'm chiming in here. However, I can't give an answe [..]
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2:06 am, February 14, 2017
Quote:
Originally Posted by Fasti
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Originally Posted by itz7moody2
This would be really helpful because of the fact that many people g [..]
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2:06 am, February 13, 2017
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Originally Posted by Carthax
If you were chat banned for a violation, you should have received an email notification about your ban. If you didn't receive any emai [..]
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2:06 am, February 7, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by saulxd10
Im gonna says u all my latest experience with the game. Yesterday i w [..]
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2:06 am, February 5, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you already submitted your appeals. We can't assist with account bans on the forums, but one of our CS agent [..]
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12:06 pm, January 27, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by matzOgz
There_s plenty of guys who duped on PS4 and are currently destroying t [..]
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3:06 am, September 13, 2016
Quote:
Originally Posted by Fasti
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Originally Posted by Purekeynoob
Tonight my brother and I made a few alt accounts each to try and w [..]
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3:06 am, August 26, 2016
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Originally Posted by TrionBrasse
OK folks, I think it's pretty clear that no one posting to this thread has access to the tools to investigate the problem, hehe.Ri [..]
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3:06 am, July 16, 2016
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Originally Posted by Fasti
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Originally Posted by Alexss
Hello! I have some questions about multiple accounts, from the same IP [..]
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3:06 am, June 17, 2016
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Originally Posted by Fasti
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Originally Posted by Lachcole
I bought something and it suspended me wtf I'm doing somthing for Gly [..]
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3:06 am, June 17, 2016
Quote:
Originally Posted by Fasti
Greetings Trovians! We’re so thrilled to see you here and taking part in our community! We strive to make the Trove communi [..]
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2:06 am, March 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry for the confusion. If you send an email to appeals@trionworlds.com, our CS team will be happy to review your ban [..]
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12:06 pm, March 2, 2016
Quote:
Originally Posted by Fasti
Right click on any spammer to report them. This will lead to them being muted fairly quickly, and eventually banned, once a GM takes a l [..]
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12:06 pm, December 29, 2015
Quote:
Originally Posted by Fasti
I'm still directing players to post in one thread, so we can get all the info in one place. That said, if you attempt a dupe, and fail, [..]
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2:06 am, December 29, 2015
Quote:
Originally Posted by Fasti
Please don't necro threads. If banned, email appeals@trionworlds.com from the banned email address and the appeals team will work with y [..]
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2:06 am, December 28, 2015
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Originally Posted by Fasti
Hey everyone,We're investigating the price of items on the Marketplace, and are taking action where appropriate. Keep in mind that there [..]
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2:06 am, December 23, 2015
Quote:
Originally Posted by Fasti
Email appeals@trionworlds.com from the email address on the banned account, and the appeals team will work with you directly.
[..]
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2:06 am, December 8, 2015
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Originally Posted by Fasti
Spam bots are banned within a few minutes, in most cases. However, the most important thing you can do when you see a bot is right-click [..]
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2:06 am, December 3, 2015
Quote:
Originally Posted by Fasti
For anyone who receives a ban, email appeals@trionworlds.com from the email on the banned account to discuss the issue with our appeals [..]
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2:06 am, November 20, 2015
Quote:
Originally Posted by Avarem
Let's be clear!This type of Cornerstone is fine if you want to build it and hang out and be lazy. It's within the game mechanics.If you [..]
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2:06 am, November 16, 2015
Quote:
Originally Posted by Avarem
I'm going to post a few reminder notes here:* If you get us info that allows up to reproduce and fix a dupe bug we will give you 100,00 [..]
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2:06 am, November 5, 2015
Quote:
Originally Posted by Fasti
Send the email, as mouserat suggested, but make sure you send it from the email address that received the ban. The appeals team will fol [..]
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2:06 am, November 2, 2015
Quote:
Originally Posted by Fasti
I've posted this in your subbreddit post as well, but to make sure to get visibility, I wanted to post it here as well. I've excerpted p [..]
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2:06 am, October 25, 2015
Quote:
Originally Posted by Fasti
Hey there, everyone!Just to clarify some stuff, and make sure we're all on the same page, we don't ban people for having multiple accoun [..]
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1:06 pm, October 4, 2015
Quote:
Originally Posted by Avarem
It's a pretty simple answer: don't abuse other people who play the game and don't be racist/sexist/make people not want to be in chat w [..]
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3:06 am, October 3, 2015
Quote:
Originally Posted by Fasti
Make sure to see if the name is in use already as well. If it's free, in general, you won't get in trouble for using a name that isn't s [..]
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3:06 am, September 25, 2015
Quote:
Originally Posted by Avarem
We've permanently banned a number of people, especially for the lure bug so far, and we're still going through reports and taking actio [..]
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3:06 am, August 20, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Feelthechill
Is code selling/buying only banned on these forums? Or completely [..]
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3:06 am, August 14, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by LuxLux
Why'd this happen, she hasn't even played the game yet. She need to see [..]
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3:06 am, June 25, 2015
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Originally Posted by Grumpntug
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Originally Posted by finicky
This is good to know.Hundreds of posts of people taking the time t [..]
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3:06 am, June 23, 2015
Quote:
Originally Posted by Fasti
Hey folks,If anyone runs into a player that is saying things you don't like, start off with adding them to ignore (/ignore PLAYERNAME).H [..]
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3:06 am, May 19, 2015
Quote:
Originally Posted by Kiwibird
If you've been suspended, you'll want to email appeals@trionworlds.com for a more direct route. Emailing support@trovegame.com will g [..]
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3:06 am, April 30, 2015
Quote:
Originally Posted by Kiwibird
Quote:
Originally Posted by jookie
Pretty sure there will be alot of false bans if they ban just from a [..]
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1:06 pm, April 26, 2015
Quote:
Originally Posted by Avarem
Short version: I want no mistake. Botting, or profiting from botting (i.e., having an account bot for gain and trading it to another ac [..]
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2:06 am, March 24, 2015
Quote:
Originally Posted by Avarem
Hey all. Just wanted to post here. We'll take a deeper look here, sometimes policy needs to be updated or logging isn't precise enough. [..]
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2:06 am, March 21, 2015
Quote:
Originally Posted by dope_sheet
I'll let Community people deal with the other aspects of this post.
Quote:
Originally Posted by Gamma
[..]
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2:06 am, March 17, 2015
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Psychobeans
I don't know of any public instances where someone has been banned [..]
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12:06 pm, December 9, 2014
Quote:
Originally Posted by Avarem
This was related to how we used to give away qubesly for opting-in to the newsletter. It never worked particularly well and this time ( [..]
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12:16 am, November 17, 2014
Beta for trove is currently running. Here is the official thread: http://forums.trovegame.com/showthread.php?14-Start-of-Beta-and-Ninja-Edition
Download the client here:&am [..]
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2:06 am, November 6, 2014
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Ocho
Unfortunately forums can easily have that sort of thing happen. I'll ping [..]
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