3:06 am, April 19, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Brooz
Are we gonna get anything as compensation for not being able to farm gem [..]
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3:06 am, April 17, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by littlenacre
Hi I am on PS4 and was logged in and experienced the frustrating l [..]
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1:06 pm, April 12, 2018
Greetings PS4 Trovians!
We know there have been a number of large issues on Trove PS4 and we wanted to spread the word on how we're planning to make this right. The plan is to start sending these item [..]
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1:06 pm, April 12, 2018
Quote:
Originally Posted by kytsu
Greetings PS4 Trovians! We know there have been a number of large issues on Trove PS4 and we wanted to spread the word on how we're pla [..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Hey all,We're digging into this now. What you're seeing isn't compensation this appears to be a bug. Once we've gotten to the bottom of [..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Two_Pinky_Ringz
R we being compensated for lustrous boxes since we can't play
[..]
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3:06 am, April 11, 2018
Update 2 - The issue with Patrons receiving non-Patron rewards should be resolved. All players should now have the correct compensation. If you see issues with your granted items please let us know.
[..]
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3:06 am, April 11, 2018
Update 2 - We've confirmed we have the proper list of eligible players for these care packages and have started delivering them. It may still take time for the list to be complete so allow us a couple [..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DylanM172
Any hints to what the compensation will be? Please don’t i [..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tagger
Just to throw some more ST bugs at you.. The bonus applied to Shadow S [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tolerant
Does everyone get a "free" reset to their primary club?
[..]
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3:06 am, April 9, 2018
Update 1 - Hey there! Due to an issue with incorrect rewards being sent for the Shadow Tower issue we're delaying the Lustrous Gem Box care package until we've confirmed the recipients again. This mea [..]
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1:06 pm, April 7, 2018
Greetings Trovians!
If you logged into Trove between resets on April 4, 2018 you'll soon receive a care package, of sorts, for the bugged Lustrous Gem Boxes.Patrons will receive 6 Lustrous Gem Boxes.
[..]
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1:06 pm, April 7, 2018
Update 1 - It looks like some Patrons received non-Patron rewards so we're putting the rest of the grants on hold until we've corrected these errors. No one should miss out on the proper rewards but w [..]
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1:06 pm, April 7, 2018
Quote:
Originally Posted by Fasti
Greetings Trovians!If you logged into Trove between resets on April 4, 2018 you'll soon receive a care package, of sorts, for the bugged [..]
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1:06 pm, April 7, 2018
Quote:
Originally Posted by Fasti
Yup, CS spotted issues so they are working on getting it sorted out, You won't need to post to get the right care package. They'll get t [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Please post in an existing thread for a specific issue. Don't create new threads to ask for compensation regarding issues being discusse [..]
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3:06 am, April 5, 2018
Greetings, folks!
On Monday, April 2, 2018 we ran into a few bugs that were very frustrating. The bonus day for Shadow Towers wasn't properly applied to Caches and Souls, plus there was general instab [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Greetings, folks!On Monday, April 2, 2018 we ran into a few bugs that were very frustrating. The bonus day for Shadow Towers wasn't prop [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TJ13
No word on any progress. Also no update on the "internal" talks [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Demisedulous
I got 5 despoiled divinity and 14 lunar souls from um dotm this w [..]
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3:06 am, October 11, 2017
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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3:06 am, September 29, 2017
Quote:
Originally Posted by Fasti
Just to make sure everyone who wants to have more context for the discussion sees our previous response to this issue I'm linking it in [..]
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3:06 am, September 28, 2017
Quote:
Originally Posted by Fasti
Hey everyone,We wanted to follow up on the issue that occurred yesterday (September 26th) when 1 year of Patron status briefly appeared [..]
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1:06 pm, April 18, 2017
Quote:
Originally Posted by Hesk
Hello! For any issues with lost or missing currency or items, please submit a support ticket at support.trionworlds.com so that our Custo [..]
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2:06 am, March 16, 2017
Quote:
Originally Posted by Fasti
Trove® Launch Celebration Razer Controller Giveaway ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. [..]
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2:06 am, November 23, 2016
Hey everyone,
We experienced a series of network issues last week that caused disconnections and latency across all Trion Worlds games. We’ve worked hard on resolving the issues, and we& [..]
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2:06 am, November 23, 2016
Quote:
Originally Posted by Fasti
Hey everyone, We experienced a series of network issues last week that caused disconnections and latency across all Trion Worlds game [..]
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2:06 am, November 12, 2016
Quote:
Originally Posted by Fasti
Go ahead and check the OP when you get a chance, folks. We will be providing compensation once the underlying issue is resolved.
[..]
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2:06 am, November 12, 2016
Update 7 - 4:30 PM PST (12:30 AM GMT) - With the network connection issues over the last few days we know many of you are concerned with your Patron status or just lost time playing Trove. We agree th [..]
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12:06 pm, November 3, 2016
Quote:
Originally Posted by Hesk
Hello! Unfortunately, we're unable to provide compensation for crashing issues, but to prevent the issue from occurring again, I would re [..]
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3:06 am, October 6, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Chronozilla
Let's just hope this Freebie Friday thing isn't the compensation, [..]
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3:06 am, September 8, 2016
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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3:06 am, August 14, 2016
Quote:
Originally Posted by Fasti
Update your ticket if you have additional questions or info. The support team will work with you directly. The forums aren't able to ass [..]
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3:06 am, July 1, 2016
Quote:
Originally Posted by Fasti
Trove Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE [..]
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3:06 am, June 23, 2016
Quote:
Originally Posted by Fasti
Because it seems the thread is going to be an argument between people with differing points of view I'm going to close it down.We've add [..]
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3:06 am, June 4, 2016
Quote:
Originally Posted by Mr. E
Quote:
Originally Posted by Turntablist
My characters TurntablistOne, TurntablistTwo & Turntablist [..]
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3:06 am, May 6, 2016
Quote:
Originally Posted by Fasti
Good news!We have a fix for the issue with the Stellar drops not being tradable and that'll go live on Tuesday, May 10th. It's not possi [..]
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3:06 am, April 26, 2016
Quote:
Originally Posted by Avarem
Welcome to the Mantle of Power!Added Weekly Contest Leaderboards!Get SOME AMAZING STUFF by competing in a weekly contest with your fell [..]
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3:06 am, April 26, 2016
Welcome to the Mantle of Power!Added Weekly Contest Leaderboards!Get SOME AMAZING STUFF by competing in a weekly contest with your fellow Trovians! Contests can be found in the leaderboard UI. Class c [..]
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3:06 am, April 19, 2016
Quote:
Originally Posted by Fasti
Trove Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE [..]
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3:06 am, April 16, 2016
Quote:
Originally Posted by Fasti
If you set up a trade using the in game chat and the other player didn't follow through on the established rules of the transaction go a [..]
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2:06 am, March 17, 2016
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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2:06 am, March 9, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Matthewmas
The new patch is a bully. I sold a Bone Throne on the market and I [..]
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2:06 am, January 20, 2016
Quote:
Originally Posted by Fasti
Trove® Centaur Mount Fan Art ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND [..]
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2:06 am, January 19, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by bahoin
compensation!!! I want a ganda
Enjoy your brand new prize!
[..]
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2:06 am, November 17, 2015
Quote:
Originally Posted by Fasti
FeaturesThe Trove Battle Arena Beta is available! Find the flickering Battle Arena Portal in the new Hub building to join a match! Rewar [..]
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2:06 am, November 17, 2015
FeaturesThe Trove Battle Arena Beta is available! Find the flickering Battle Arena Portal in the new Hub building to join a match! Rewards are not yet available, but will be added later.
Turkeytopia h [..]
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3:06 am, July 30, 2015
Quote:
Originally Posted by Fasti
Hey everyone,If you are the leader of a Club and experienced the issue with a bugged club world map and Club Chest contents disappearing [..]
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3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Once we have more info to provide, we'll definitely get that posted. For now, if you have any other questions about this, please post in [..]
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1:06 pm, July 14, 2015
Quote:
Originally Posted by Avarem
They'll go out this week. We needed to add a little code in tomorrow's update, then it will take some time to apply it to everyone play [..]
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1:06 pm, July 12, 2015
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by Sainguin
Just disconnected after this announcement.
One of our se [..]
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3:06 am, June 25, 2015
Quote:
Originally Posted by Avarem
We found a bug today where our customer service agents were 'transferring' their unlocks to people they helped. We've fixed the bug, bu [..]
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2:06 am, January 20, 2015
Quote:
Originally Posted by Avarem
We like being as generous as we can, but in some cases we just aren't technically able (or it's a lot of work better spent elsewhere). [..]
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2:06 am, December 10, 2014
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by Maledictam
No rush Averem, I appreciate the confirmation that indeed will be [..]
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