3:06 am, April 19, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Brooz
Are we gonna get anything as compensation for not being able to farm gem [..]
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3:06 am, April 19, 2018
Quote:
Originally Posted by Fasti
When you play the Throne of Games everyone wins! This gorgeous mount that draws inspiration from gaming’s illustrious past is [..]
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3:06 am, April 19, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by g1enCOCO
So Fasti just confirmed that PS4 never had a Spring Sale. I guess it& [..]
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3:06 am, April 19, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by N3tRunn3r
This "World:Login" issue is still persistent inside the Sh [..]
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3:06 am, April 19, 2018
Quote:
Originally Posted by Fasti
Dungeons are a good way to get them, for sure. They are in the open world but a little tougher to find there.
Jump to post...
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3:06 am, April 19, 2018
Quote:
Originally Posted by Fasti
Closing the thread down since we have links to the other thread here. Please post into the thread linked above if you have additional qu [..]
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3:06 am, April 19, 2018
Quote:
Originally Posted by Fasti
We're adding Luxion to the Welcome screen but it's not there yet. Just to set the right expectations for the next visit, it won't be at [..]
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3:06 am, April 19, 2018
Quote:
Originally Posted by Fasti
Be sure to report bugs on the Bug Report forum. If you find a post already on this usse just add a comment there. If you don't see a thr [..]
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3:06 am, April 19, 2018
Update 2 - Trove for PS4 is back online and ready to play!
Update 1 - Trove for PC and Xbox One are back online. Thanks, all!
Hey folks!
We're bringing all versions of Trove offline on Wednesday, A [..]
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3:06 am, April 18, 2018
Quote:
Originally Posted by Fasti
The Song of Petallura event is a brand-new, two-week long celebration of spring. Complete 9 new event adventures by beating baddies and [..]
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3:06 am, April 18, 2018
Quote:
Originally Posted by Fasti
Hey folks!We're bringing all versions of Trove offline on Wednesday, April 17 at 8AM PDT (3PM GMT) for a patch. Get the patch notes here [..]
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3:06 am, April 18, 2018
Quote:
Originally Posted by PostCard
Additional Updates(PS4 Only) Fixed an issue causing invitations to sometimes fail.
Fixed a crash that could occur when changing world [..]
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3:06 am, April 18, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TheDeadEye
For the longest time, Tuesday was patch day. What changed?
[..]
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3:06 am, April 18, 2018
Hey folks!
We're bringing all versions of Trove offline on Wednesday, April 18 at 8AM PDT (3PM GMT) for a patch to resolve PS4 invite issues and further reduce game crashes on all platforms. Get the [..]
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3:06 am, April 17, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by littlenacre
Hi I am on PS4 and was logged in and experienced the frustrating l [..]
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3:06 am, April 17, 2018
Quote:
Originally Posted by Fasti
Hey all,We've got a Trove livestream coming up on Friday so get your questions in so we can answer as many as possible during the show.T [..]
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3:06 am, April 14, 2018
Quote:
Originally Posted by Fasti
Hey there, folks.We appreciate all the feedback regarding the issue with some previous purchases being granted again to some players. On [..]
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3:06 am, April 14, 2018
Quote:
Originally Posted by Darkmoon
Greetings, Trovians! I've been reading through the feedback on this planned change since it was announced and it's clear this is an [..]
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3:06 am, April 13, 2018
Join us this week for the latest Trove dev livestream! There's a lot to cover so be sure to come hang out with us for the big show. We'll also visit some awesome club worlds, epic player created art [..]
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3:06 am, April 13, 2018
Quote:
Originally Posted by Fasti
Join us this week for the latest Trove dev livestream! There's a lot to cover so be sure to come hang out with us for the big show. We'l [..]
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3:06 am, April 13, 2018
Quote:
Originally Posted by kytsu
Hey everyone!So first an answer to the question: they will be removed from both the chaos chests and the chaos core crafter. I can assur [..]
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1:06 pm, April 12, 2018
Quote:
Originally Posted by kytsu
Greetings PS4 Trovians! We know there have been a number of large issues on Trove PS4 and we wanted to spread the word on how we're pla [..]
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1:06 pm, April 12, 2018
Quote:
Originally Posted by Fasti
When creating threads please make the name something that specifically indicates the topic of the post. I've renamed this thread accordi [..]
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1:06 pm, April 12, 2018
Quote:
Originally Posted by Hesk
Please make sure to submit a support ticket at support.trionworlds.com for any issues with missing credits or items.
Jump to p [..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
I've merged the bug reports for all three platforms into one post so we can update everyone in one place. We're investigating now and wi [..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Hey all,We're digging into this now. What you're seeing isn't compensation this appears to be a bug. Once we've gotten to the bottom of [..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Hi all, We've temporarily brought the PlayStation 4 servers offline while we investigate an issue. We apologize for the short notice, a [..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ryanpaddle
When is trove on ps4 comeing back online?
No ETA yet. [..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Two_Pinky_Ringz
R we being compensated for lustrous boxes since we can't play
[..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Lilchunka
Hopefully its for the credits and the graphical glitches
[..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Hey all,We're bringing Trove for PC and PS4 offline at 5:30 PM PDT (12:30 AM GMT) for a quick hotfix to resolve the issue with the Vangu [..]
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3:06 am, April 12, 2018
Update 7 - 6:37 PM PDT (1:37 AM GMT) - We're back online and have more info on recent issues on the PS4 version of Trove here.Update 6 - 6:30 PM PDT (1:30 AM GMT) - We're finalizing things now and wil [..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DylanM172
Any hints to what the compensation will be? Please don’t i [..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by Fasti
Spring has sprung and it’s time to save up to 70% on some of your favorite Trove goodies! This is your last chance to pick up [..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tagger
Just to throw some more ST bugs at you.. The bonus applied to Shadow S [..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by Fasti
We’re doing some spring cleaning of Chaos Chest loot and sending some rare items back into the Trove Vault. These items may po [..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by Fasti
The time has come!We're bringing all versions of Trove offline on Wednesday, April 11, 2018 at 8AM PDT (3PM GMT) for a very important pa [..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by PostCard
Additional Updates(PS4 Only) Fixed some issues causing serious graphical corruption and client crashes.
Fixed a potential crash when [..]
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3:06 am, April 11, 2018
The time has come!
We're bringing all versions of Trove offline on Wednesday, April 11, 2018 at 8AM PDT (3PM GMT) for a very important patch. Get the patch notes here (spoiler alert: it includes a fix [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Please check out this post on how to report bugs so we can address them as quickly as possible. A key elements are not creating new thre [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ClumsyBee
I thought the bug was fixed and i can finally set my primary club ag [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Happy National Unicorn Day! Please post your questions for the dev team in this thread for the livestream on Friday. Thanks!
[..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ThePrettyOne
The same QA that put this version in the game?
The gr [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Hey all,We're bringing all versions of Trove offline for a patch to fix the bug that resets your primary club periodically. Downtime beg [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tolerant
Does everyone get a "free" reset to their primary club?
[..]
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1:06 pm, April 7, 2018
Quote:
Originally Posted by Fasti
Greetings Trovians!If you logged into Trove between resets on April 4, 2018 you'll soon receive a care package, of sorts, for the bugged [..]
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1:06 pm, April 7, 2018
Quote:
Originally Posted by Fasti
Yup, CS spotted issues so they are working on getting it sorted out, You won't need to post to get the right care package. They'll get t [..]
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3:06 am, April 7, 2018
Quote:
Originally Posted by Fasti
Hey folks, We're checking out reports of connection issues on the PS4 version of Trove. It appears to be mostly the EU region so please [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pascal85fr
i can't login PS4 server EUno lustrous gem bow for me today :mad:PS [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Please post in an existing thread for a specific issue. Don't create new threads to ask for compensation regarding issues being discusse [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're working to resolve the character loading issue and will likely need to do a restart to put it in place. I'lll post more [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Hey all, We're restarting all Trove environments at 2:30 PM PDT (9:30 PM GMT) today to release a hotfix that should reduce how often yo [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
The servers were back online for console about 5 minutes before expected downtime and PC was up 5 minutes after. If you can't get logged [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're doing a restart of Trove on the PC, Xbox One, and PS4 NA at 3AM PDT (10AM GMT) on April 6. There will be no download wit [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by tenchu12
Glyph support page broken?I have starteted a new thread but nobody an [..]
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1:06 pm, April 5, 2018
Quote:
Originally Posted by Fasti
Hey folks,Sorry this post is coming in late. The team is investigating the current issues preventing players from accessing Trove on Xbo [..]
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1:06 pm, April 5, 2018
Quote:
Originally Posted by Fasti
Hey all,We're working to get the Trove login issue resolved as quickly as possible. Check back here for regular updates.Thank you
[..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by This is Veto
Tomorrow? Tomorrow we no longer get those boxes. That doesn't mak [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Hey folks,We just had an issue where our network connection to the EU was disrupted. We're looking into this now and expect to have an u [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Greeting Trovians,We're going to be doing some network maintenance on our EU data center at 4PM PDT (11PM GMT) today. This should last a [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by fruitie
Still down...
Players are online. What happens when you [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by PostCard
UpdatesFixed an issue that could prevent players who acquired the maximum number of Lustrous Gem Boxes last Wednesday from acquiring [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're bringing Trove offline for a small but important hotfix. Downtime will begin at 4:30 PM PDT (11:30 PM GMT) and should la [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Greetings, folks!On Monday, April 2, 2018 we ran into a few bugs that were very frustrating. The bonus day for Shadow Towers wasn't prop [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by PostCard
Hey folks, Trove is online, and you should be able to log in. Could you please try restarting Glyph if you're seeing it Offline?
[..]
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3:06 am, April 5, 2018
Hey folks,
We're bringing Trove offline for a small but important hotfix. Downtime will begin at 4:30 PM PDT (11:30 PM GMT) and should last about 30 minutes.
If we need more time we'll update this p [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Hey everyone,The dev livestream returns on Friday! Please post your questions for the team below. We'll answer as many as we can on the [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Closing up this three year old necro thread. That said, I'll call this out to the team so they can decide if they want to revisit it.
[..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Thanks for the question! We updated the Welcome screen because the previous version was giving a lot of info and much of it wasn't rea [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
If you have an email address that you think might be the right one just email support@trionworlds.com with that email address and use th [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TJ13
No word on any progress. Also no update on the "internal" talks [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're working to address an issue that recently dropped players connected via our EU servers. We'll keep this post updated reg [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
If you're still having issues please restart your PC, wait 5 minutes, and try launching Trove again. Let us know if it continues and whe [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
We can't track multiple issues effectively in one forum thread. Please look for posts on any individual issue you're seeing and comment [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Jaisek
Same issue on my side.Will you retroactively give the missing items ?
[..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
Please be sure to go to the bug report forums and look for reports of each individual issue you're facing. Add comments there so we can [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
Take a look at this thread on how to best report bugs so we can track them and get fixes applied.Here is a thread on the souls issue in [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
The team is working to resolve the underlying issue and is working on granting the proper number of souls to players who earned them. We [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Demisedulous
I got 5 despoiled divinity and 14 lunar souls from um dotm this w [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
Please read this post for steps on how to submit a bug report.A list of bugs isn't a good way to get word out to players on the status o [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by xeko92
I'm having a problem. Im the leader of my club and can't set it as my p [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by PostCard
Hey everyone,We're doing a restart to address the Daily Bonus for Shadow Tower Souls not applying properly for Patrons issue. Downtim [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by xfsxphantom
If we already did shadow towers will we get the souls we were supp [..]
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3:06 am, March 31, 2018
Quote:
Originally Posted by Fasti
Please look at an open thread previously discussing this topic and add comments there rather than starting new threads..
Jump [..]
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3:06 am, March 31, 2018
Quote:
Originally Posted by Fasti
Follow these steps for reporting bugs, including adding comments to existing bug reports rather than creating new threads for commonly r [..]
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1:06 pm, March 30, 2018
Quote:
Originally Posted by Fasti
Hi folks,I wanted to make sure you all knew we're reading over the feedback and watching how people are progressing toward crafting the [..]
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3:06 am, March 30, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Summer Haas
Fasti, do you still plan to do the pre-announcements with a teaser [..]
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3:06 am, March 30, 2018
Quote:
Originally Posted by Fasti
Luxion of the Golden Hoard is a gorgeous gilded dragon who returns to the Hub twice a month to trade goods for Dragon Coins. You'll find [..]
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3:06 am, March 30, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by kanamit
Today i started getting these issues with my map and marketplace, it's [..]
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3:06 am, March 30, 2018
Quote:
Originally Posted by Fasti
Hey there!I moved your thread to the Tech Support forums as "bugs" generally impact most players in the same way and this is l [..]
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1:06 pm, March 29, 2018
Quote:
Originally Posted by PostCard
Hey folks, Good news! There was an issue keeping Level 3 of the Gem Fixture from dropping the bonus boxes. This has been fixed, so a [..]
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3:06 am, March 29, 2018
Quote:
Originally Posted by Fasti
We're digging into this. Please make sure to ask others to report the issue here as well. Specifically if it is just this one fixture or [..]
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3:06 am, March 29, 2018
Quote:
Originally Posted by Fasti
Hey there! Please help us find the cause of issues so we can resolve them more quickly. To help with that we want to keep different iss [..]
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3:06 am, March 29, 2018
Quote:
Originally Posted by Fasti
Good call, Sky! This is a bug, not intended behavior. We'll get a dev on it and will get word out when the fix is coming.
Jum [..]
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3:06 am, March 29, 2018
Quote:
Originally Posted by Fasti
Thanks for all the info, folks! This is extremely helpful and we have engineers looking into the thread now. We appreciate any future re [..]
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1:06 pm, March 28, 2018
Quote:
Originally Posted by Fasti
Hey folks,The dragon is delayed but should be coming down the road soonish. We'll make some noise when it's on the way.
Jump [..]
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3:06 am, March 28, 2018
Fly into epic new adventures with Trove – Heroes! Powerful, shadowy forces try to corrupt the once peaceful realms of Trove and it’s up to you to stop them. Vanguardian
Fight fo [..]
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3:06 am, March 28, 2018
Quote:
Originally Posted by Fasti
Fly into epic new adventures with Trove – Heroes! Powerful, shadowy forces try to corrupt the once peaceful realms of Trove [..]
View
3:06 am, March 28, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Lovebane
I like that it's at least a full unlock.. when I saw that the current [..]
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3:06 am, March 28, 2018
Quote:
Originally Posted by Fasti
No worries! Closing it down as requested, Shirokiri. For anyone who missed it, the effigy isn't added automatically, we're pulling a lis [..]
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