2:06 am, March 9, 2018
Quote:
Originally Posted by Fasti
Email appeals@trionworlds.com to discuss your account with them. If you are suspended or banned they are the team with which to speak.
[..]
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2:06 am, November 18, 2017
Quote:
Originally Posted by Fasti
Since the console account isn't linked we'll need you to email appeals@trionworlds.com and include your gamer tag name. We can't check t [..]
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2:06 am, November 16, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Shrexappeal
I was the leader in my club, so when my friend came, i made him th [..]
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3:06 am, September 9, 2017
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Originally Posted by Fasti
The forums can't assist with account bans, so closing down the thread.Be sure to send an email to appeals@trionworlds.com from the email [..]
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1:06 pm, September 7, 2017
Quote:
Originally Posted by Hesk
Hell! Unfortunately, we're unable to discuss bans on the forums, but if you submit a support ticket at support.trionworlds.com, or email [..]
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3:06 am, August 11, 2017
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Originally Posted by Fasti
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Originally Posted by LukasRure14
Hey guys, I was trying to log into glyph when suddenly, It says &q [..]
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3:06 am, May 3, 2017
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Originally Posted by Din Othar
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Originally Posted by theungodly
Fist off i'd like to suggest a repaint tool. I'm kinda amazed i [..]
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1:06 pm, April 11, 2017
Quote:
Originally Posted by Hesk
Please email appeals@trionworlds.com so that your account can be reviewed. I've also removed your email from the post, as it is unwise to [..]
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2:06 am, March 3, 2017
Quote:
Originally Posted by Fasti
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Originally Posted by rnsthn
Devs? GMs? Any ideas?
I followed up on this for you. The su [..]
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12:06 pm, February 27, 2017
Quote:
Originally Posted by Fasti
For anyone who is suspended or banned, email appeals@trionworlds.com to discuss your specific case with the appeals team. Thanks!
[..]
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2:06 am, February 27, 2017
Quote:
Originally Posted by Fasti
Hey folks,I understand the concerns players have about being actioned in some way so I'm chiming in here. However, I can't give an answe [..]
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2:06 am, February 10, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! As mentioned above, please email appeals@trionworlds.com so our team can look into this. I've also removed your email [..]
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2:06 am, February 7, 2017
Quote:
Originally Posted by Fasti
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Originally Posted by saulxd10
Im gonna says u all my latest experience with the game. Yesterday i w [..]
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2:06 am, February 5, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you already submitted your appeals. We can't assist with account bans on the forums, but one of our CS agent [..]
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12:06 pm, February 2, 2017
Quote:
Originally Posted by Hesk
Unfortunately, it is not possible to discuss account bans in the forums. Please email appeals@trionworlds.com if you have any questions a [..]
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2:06 am, November 23, 2016
Quote:
Originally Posted by Fasti
The original bug was fixed with our downtime earlier. Once online we searched for, and rolled back, players who abused the bug to gain a [..]
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3:06 am, September 30, 2016
Quote:
Originally Posted by Fasti
The forums are not the place for appealing account bans. Work with the appeals team via your support ticket. If you haven't created one, [..]
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3:06 am, September 28, 2016
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Originally Posted by ZamboniChaos
Hey there! Could you send me your account email address in a PM? I'd be happy to look into this further for you.
Jump [..]
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3:06 am, September 17, 2016
Quote:
Originally Posted by Fasti
If you have a request for the appeals team, such as transferring leadership of your club, send that request to them. Other players on t [..]
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3:06 am, September 13, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Purekeynoob
Tonight my brother and I made a few alt accounts each to try and w [..]
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3:06 am, September 10, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Dusty_Mustard
Anyone else miss the sandbox feel of the game before all these * [..]
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3:06 am, August 14, 2016
Quote:
Originally Posted by Fasti
Update your ticket if you have additional questions or info. The support team will work with you directly. The forums aren't able to ass [..]
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3:06 am, July 16, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Alexss
Hello! I have some questions about multiple accounts, from the same IP [..]
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3:06 am, June 21, 2016
Quote:
Originally Posted by Mr. E
Producer's Note
Quote:
This week is our second week of changes focused around the new player experience. In addition, w [..]
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3:06 am, June 21, 2016
Producer's Note
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This week is our second week of changes focused around the new player experience. In addition, we have a very exciting revamp of the Collections Window and a ne [..]
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3:06 am, June 17, 2016
Quote:
Originally Posted by Fasti
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Originally Posted by Lachcole
I bought something and it suspended me wtf I'm doing somthing for Gly [..]
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3:06 am, June 17, 2016
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Originally Posted by Fasti
Greetings Trovians! We’re so thrilled to see you here and taking part in our community! We strive to make the Trove communi [..]
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3:06 am, May 19, 2016
Quote:
Originally Posted by Fasti
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Originally Posted by SloWolfe
They really need to fix some of this. The individual items are fine b [..]
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3:06 am, May 4, 2016
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Originally Posted by Twixler
It's cute! I really like the top-down view and how you tapered the tail, it's super appealing :) The speckled back fins are nice too, [..]
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2:06 am, March 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry for the confusion. If you send an email to appeals@trionworlds.com, our CS team will be happy to review your ban [..]
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2:06 am, December 29, 2015
Quote:
Originally Posted by Fasti
Please don't necro threads. If banned, email appeals@trionworlds.com from the banned email address and the appeals team will work with y [..]
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2:06 am, December 23, 2015
Quote:
Originally Posted by Fasti
Email appeals@trionworlds.com from the email address on the banned account, and the appeals team will work with you directly.
[..]
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2:06 am, December 3, 2015
Quote:
Originally Posted by Fasti
For anyone who receives a ban, email appeals@trionworlds.com from the email on the banned account to discuss the issue with our appeals [..]
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12:06 pm, November 19, 2015
Quote:
Originally Posted by Avarem
We see all!This is good feedback. We definitely understand the casual appeal of Trove. We're always striving to strike a balance betwee [..]
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2:06 am, November 9, 2015
Quote:
Originally Posted by Fasti
BigStackedBlock,As others have pointed out, we have rules in place that fit our specifics games. Since ArcheAge is a very different worl [..]
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2:06 am, November 5, 2015
Quote:
Originally Posted by Fasti
Send the email, as mouserat suggested, but make sure you send it from the email address that received the ban. The appeals team will fol [..]
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2:06 am, October 25, 2015
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Originally Posted by Fasti
Hey there, everyone!Just to clarify some stuff, and make sure we're all on the same page, we don't ban people for having multiple accoun [..]
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3:06 am, September 10, 2015
Quote:
Originally Posted by Fasti
I checked on your appeal and it's in queue with the correct folks. They will follow up with you as soon as possible, so please bear with [..]
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3:06 am, August 14, 2015
Quote:
Originally Posted by Fasti
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Originally Posted by LuxLux
Why'd this happen, she hasn't even played the game yet. She need to see [..]
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3:06 am, July 21, 2015
Quote:
Originally Posted by Fasti
The time has come, Trovians! We’re asking that you use your devious minds to create something new, something big, and with a t [..]
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3:06 am, June 26, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Mike_be
I have appealed to the email support, but they do not answer to my pro [..]
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3:06 am, May 19, 2015
Quote:
Originally Posted by Kiwibird
If you've been suspended, you'll want to email appeals@trionworlds.com for a more direct route. Emailing support@trovegame.com will g [..]
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3:06 am, April 30, 2015
Quote:
Originally Posted by Kiwibird
Quote:
Originally Posted by jookie
Pretty sure there will be alot of false bans if they ban just from a [..]
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12:06 pm, January 30, 2015
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by Artlusulpen
I don't know if this has been mentioned, but does anyone else thi [..]
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12:16 am, November 17, 2014
Beta for trove is currently running. Here is the official thread: http://forums.trovegame.com/showthread.php?14-Start-of-Beta-and-Ninja-Edition
Download the client here:&am [..]
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