1:06 pm, October 3, 2017
Quote:
Originally Posted by Hesk
Please try these suggestions, and if the issue persists, contact support.trionworlds.com. https://support.trionworlds.com/hc/e...raphics [..]
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1:06 pm, August 18, 2017
Quote:
Originally Posted by Fasti
Patch NotesTrovian AtlasThe Portal Tower in the Hub World has been replaced with the Sun Goddess Statue!
The Sun Goddess Statue is surro [..]
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1:06 pm, August 18, 2017
Patch NotesGem Stat Augment and Reroll SystemImprove or change a stat on a gem using the new Gem Forge!
The recipe to craft a personal Gem Forge can be found in an Adventurer's Crafting Bench under th [..]
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3:06 am, July 1, 2017
Quote:
Originally Posted by PostCard
Trovian AtlasThe Portal Tower in the Hub World has been replaced with the Sun Goddess Statue!
The Sun Goddess Statue is surrounded by [..]
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1:06 pm, April 5, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com so that our Technical Support team can troubleshoot this issue with you. [..]
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2:06 am, February 27, 2017
Quote:
Originally Posted by Carthax
I would suggest making sure that your video card's drivers are up to date. You should be able to check on AMD's website to update thes [..]
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2:06 am, February 12, 2017
Quote:
Originally Posted by ZamboniChaos
Do you have multi-threading enabled by any chance? If so, I'd disable it and see if notice an increase in performance. You may al [..]
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2:06 am, February 1, 2017
Quote:
Originally Posted by Fasti
Hey there,Here is a post on how to create bug reports we can use to make improvements. Please check that out and provide additional info [..]
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2:06 am, January 9, 2017
Quote:
Originally Posted by Carthax
You can try setting the processor priority to high for Trove:1. Run Trove like you would normally2. When you enter the game press Ctrl [..]
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2:06 am, December 12, 2016
Quote:
Originally Posted by Carthax
While we can understand not having network issues, this sure doesn't sound like an FPS issue. FPS issues tend to be constant and passi [..]
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12:06 pm, November 1, 2016
Quote:
Originally Posted by Hesk
Hello! Please try the steps here, and submit a support ticket at support.trionworlds.com if you continue having issues.https://support.tr [..]
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2:06 am, October 31, 2016
Quote:
Originally Posted by Carthax
If you are also having the issue Heronious, I would suggest submitting a support ticket if you still have issues.
Jump to p [..]
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3:06 am, September 19, 2016
Quote:
Originally Posted by Carthax
Quote:
Originally Posted by Xaohs
I still lag.
It would also help to differentiate between [..]
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3:06 am, August 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! The first thing I'd suggest is reviewing this support article and trying the steps listed there. If they don't work, c [..]
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3:06 am, August 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! If you've already tried basic troubleshooting, I'd submit a support ticket and provide your DxDiag report so our CS tea [..]
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1:06 pm, August 10, 2016
Quote:
Originally Posted by Hesk
Hello! Please follow these steps and submit a support ticket at support.trionworlds.com if you continue experiencing FPS issues.https://s [..]
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1:06 pm, July 27, 2016
Quote:
Originally Posted by Hesk
Hello! If you have tried all of these steps, please submit a support ticket at support.trionworlds.com and we'll be happy to investigate [..]
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3:06 am, July 25, 2016
Quote:
Originally Posted by Elucidator
I'm very sorry for any inconvenience this may have caused. An important thing to remember when looking at FPS in MMOs, is they are [..]
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3:06 am, July 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! We have some troubleshooting steps on our support page that I'd recommend trying if you haven't already. If those don't [..]
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3:06 am, May 29, 2016
Quote:
Originally Posted by ZamboniChaos
A fairly common issue that can cause FPS problems is having outdated video card drivers, so I'd check and see if you have any pen [..]
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3:06 am, May 28, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there ZephLore! We have some troubleshooting steps for both FPS and crashing issues on our support page you may want to try:R [..]
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3:06 am, May 19, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SloWolfe
They really need to fix some of this. The individual items are fine b [..]
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1:06 pm, May 15, 2016
Quote:
Originally Posted by Hesk
Hello PrinceDamien! I would recommend making sure you have the latest graphics driver for your video cardNvidia - http://www.geforce.com/ [..]
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3:06 am, April 30, 2016
Quote:
Originally Posted by Elucidator
Please try the steps on this page to see if they improve your FPS. If they do not, please contact our Customer Support with a copy [..]
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3:06 am, April 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! FPS issues can be difficult to diagnose, but we have some basic troubleshooting steps that might help increase your pe [..]
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2:06 am, March 24, 2016
Quote:
Originally Posted by Twixler
Quote:
Originally Posted by thebunkerman
@Twixler the thing about animating trophies though is the lag i [..]
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2:06 am, March 23, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by DragonDaMan
I get the same, but worse. i get 5 fps oncewhen i play shad [..]
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2:06 am, February 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hi everyone! If you're encountering connectivity issues or other performance related problems, we have several basic troubleshoot [..]
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2:06 am, February 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Sayukii! I know firsthand how frustrating low FPS can be. Fortunately, we have a number of troubleshooting steps on our [..]
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2:06 am, February 1, 2016
Quote:
Originally Posted by Fasti
Hi there,Is Glyph set for the EU or NA servers? Ping is specifically the time it takes for network info to travel from a location to a d [..]
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3:06 am, September 29, 2015
Quote:
Originally Posted by Fasti
Moonwing DragonOut with the Ancient, in with the Moonwing!
Moonwing Dragon Caches are the new reward for completing challenges.
Moonwing [..]
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3:06 am, September 29, 2015
Moonwing DragonOut with the Ancient, in with the Moonwing!
Moonwing Dragon Caches are the new reward for completing Challenges.
Moonwing Dragon Caches can contain Flux, Dragon Coins, and Moonwing Drag [..]
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3:06 am, September 22, 2015
Quote:
Originally Posted by Avarem
Arriving 9/21/2015 This Week's Events! Faster Fishing - For this week only the fish are biting faster than ever. Twice as fast actual [..]
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3:06 am, September 22, 2015
Arriving 9/21/2015This Week's Events!Faster Fishing - For this week only the fish are biting faster than ever. Twice as fast actually!
Double Dragon - Earn two guaranteed dragon souls for the first [..]
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3:06 am, July 8, 2015
Quote:
Originally Posted by dope_sheet
Oops, I meant PING would be added back to the HUD, I'm not sure about FPS. However, there are 3rd-party FPS indicators that should [..]
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3:06 am, July 8, 2015
Quote:
Originally Posted by dope_sheet
Good question!While I don't know all the reasons a mod would be (heh) modified, the most common answer would be: Some mods need to [..]
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3:06 am, June 6, 2015
Quote:
Originally Posted by Doc_L
FlabbyCat, Your computer is using your Intel HD 4600 GPU instead of the Nvidia GPU. You need to change your Optimus settings to make T [..]
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3:06 am, June 6, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by FlabbyCat
Doc_L,Thank You, this made it work and now the FPS is higher thanks [..]
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3:06 am, May 16, 2015
Quote:
Originally Posted by Doc_L
Hi Darain,It looks like your FPS dropped from a median of 25-27 FPS to a median of 19-20 on Sunday May 10th. Did you change anything ma [..]
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3:06 am, April 30, 2015
Quote:
Originally Posted by Doc_L
Are you getting continuous FPS drops, or are you getting frame pauses (screen stops updating for a fraction of a second)?
Jum [..]
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3:06 am, April 22, 2015
Quote:
Originally Posted by Doc_L
Regarding the low FPS, do you happen to be using the bloom or SSAO effects? They will drop FPS significantly on a low end computer.
[..]
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3:06 am, April 8, 2015
Quote:
Originally Posted by Doc_L
I made it lower the actual rendering resolution (and it skips most of the post-processing pipeline) so it should increase fps in most ca [..]
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3:06 am, April 7, 2015
Quote:
Originally Posted by Doc_L
Here's one thing that will improve your FPS: Try /supersample 1 (values over 1 are a very minor visual improvement, as the game's al [..]
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2:06 am, March 19, 2015
Quote:
Originally Posted by Doc_L
Quote:
Originally Posted by braxton30456
Yea Same here i used to get 120 fps at starting screen now i get [..]
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2:06 am, March 18, 2015
Quote:
Originally Posted by Doc_L
Your system switched to using your integrated graphics card (an Intel HD 4600) instead of your AMD card. Check your catalyst control ce [..]
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2:06 am, March 5, 2015
Quote:
Originally Posted by Doc_L
Quote:
Originally Posted by Lucypher
the game is also rendering very slowly ... I have a steady 70-80 fps. [..]
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2:06 am, February 23, 2015
Quote:
Originally Posted by Doc_L
DarkDestry, I only see a 10 minute period today in which the FPS did dip to about 11. The rest of the time, I see the FPS fluctuate bet [..]
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2:06 am, February 18, 2015
Quote:
Originally Posted by Doc_L
Firestorm and fico,Unfortunately, it appears that your video cards do not support DirectX 10, and are running in software mode (hence th [..]
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2:06 am, February 12, 2015
Quote:
Originally Posted by Doc_L
Hi Vesp,It's possible your GPU may be overheating. Could you try using a GPU monitoring program like GPU-Z and see if your GPU temperat [..]
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2:06 am, February 11, 2015
Quote:
Originally Posted by Doc_L
The default values for supersampling and shadercomplexity are 1. Right now, the way to reset everything to defaults is to delete Trove. [..]
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2:06 am, February 10, 2015
Quote:
Originally Posted by Doc_L
Jaba, What are you doing when seeing the low FPS? I'm seeing a large numbers of instanced draws during your lower FPS, which could ind [..]
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2:06 am, February 3, 2015
Quote:
Originally Posted by Doc_L
Hi EriAvery,Your GPU is somewhat close to our minimum specification (the AMD HD benchmarks slightly above our minspec GPU, the Intel HD [..]
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12:06 pm, January 30, 2015
Quote:
Originally Posted by Doc_L
Hi Samy,I'll take a look at the logs to see if something happened to your settings. We didn't do any major graphics changes in the last [..]
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2:06 am, January 26, 2015
Quote:
Originally Posted by Doc_L
Try /shadercomplexity 0Also lowering your draw distance will improve performance- the fewer chunks of terrain being drawn on the screen, [..]
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12:06 pm, January 13, 2015
Quote:
Originally Posted by Doc_L
Pinknekogirl, It looks like your supersampling changed from 1 to 2 at some point during the week, which corresponds with the drop in FP [..]
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2:06 am, December 31, 2014
Quote:
Originally Posted by Doc_L
The Intel HD 3000 is what we're targeting as the minimum specification GPU. It's going to be pretty slow unless you put the settings on [..]
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2:06 am, December 21, 2014
Quote:
Originally Posted by Doc_L
Go into your settings menu.Select the DirectX renderer.That should fix your FPS. You're running the minimum supported graphics card for [..]
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2:06 am, December 20, 2014
Quote:
Originally Posted by Doc_L
Hi Ariako,It looks like your settings for draw distance and supersampling are different now, which would explain the FPS difference (hig [..]
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12:06 pm, December 19, 2014
Quote:
Originally Posted by Doc_L
Aizath, Did you change anything with your computer on December 14th (Sunday) ? The logs are showing that the FPS drop happened around [..]
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12:06 pm, December 14, 2014
Quote:
Originally Posted by Doc_L
The intel G45 chipset does not support opengl 3.0, as it's too old. http://www.intel.com/support/graphics/sb/CS-033757.htm It should r [..]
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2:06 am, December 13, 2014
Quote:
Originally Posted by Doc_L
The game intentionally throttles FPS when the game isn't in focus. It's to keep it from hogging resources when it's not actively being [..]
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12:06 pm, November 25, 2014
Quote:
Originally Posted by Avarem
These notes are for tomorrow's downtime, see its current status here: http://forums.trovegame.com/showthre...14-7-00-AM-PST* Turkeytopi [..]
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12:06 pm, November 25, 2014
These notes are for tomorrow's downtime, see its current status here: http://forums.trovegame.com/showthre...14-7-00-AM-PST
* Turkeytopia is live!
* You can find Turkeytopia Mystery Boxes in the store [..]
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2:06 am, November 12, 2014
Quote:
Originally Posted by Doc_L
Quote:
Originally Posted by Hexerin
Unless you can fix the gamebreaking problems with it, that is. I ge [..]
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2:06 am, November 12, 2014
Quote:
Originally Posted by Doc_L
If you haven't set your render device, you have a 10% chance of the game choosing DirectX instead of OpenGL automatically. Once you cho [..]
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2:06 am, November 9, 2014
Quote:
Originally Posted by Doc_L
What's your graphics card? Windows may be assigning an integrated Intel card to the game instead of the regular graphics card.
[..]
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2:06 am, October 30, 2014
Quote:
Originally Posted by Doc_L
Savvy,I just took a look at the game logs, and it appears your video card is an Intel HD card using drivers from August 15, 2010 (very o [..]
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