3:06 am, April 7, 2018
Update 2 - We're back online and monitoring things closely (the missed challenge wasn't a Rampage, which is good).
While we were offline for the restart we added some back-end tech for tracking speci [..]
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3:06 am, April 6, 2018
Update 5 - 4:15 PM PDT (11:15 PM GMT) - Hey folks! We're not making a promise on the EU issues being completely fixed forever, but things are looking much better. We made some adjustments that went up [..]
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1:06 pm, April 5, 2018
Update 1 - 4AM PDT (11AM GMT) - The team is still focused on getting to the bottom of these login issues. Please bear with us.
Hey all,
We're working to get the Trove login issue resolved as quickly [..]
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3:06 am, April 4, 2018
1:30 PM PDT (8:30 PM GMT) - The EU connectivity issue appears to be resolved now. We've been keeping an eye on it for a while now. While players are online and playing at the moment we may still need [..]
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3:06 am, March 31, 2018
Quote:
Originally Posted by Fasti
Follow these steps for reporting bugs, including adding comments to existing bug reports rather than creating new threads for commonly r [..]
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2:06 am, February 22, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesVanguardian Fired Up and Force Flash will no longer stack.
Vanguardian's ranged combo count is now 4 shots instead [..]
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12:06 pm, February 20, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesTweaked Rampage Challenge tier completion objectives to require 1/2/3 Gigastormer kills for 1st, 2nd, and 3rd tiers [..]
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2:06 am, January 29, 2018
Quote:
Originally Posted by Fasti
Hey all,We're aware of the currently reported connection issues. Please check here for updates from PS4 as they work to address them: ht [..]
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2:06 am, January 29, 2018
Update 2 - PS4 is experiencing some issues again and are working to address them now. Be sure to click the link in the main post below for the latest details direct from Sony. Thanks!
Update 1 - The [..]
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12:06 pm, January 24, 2018
Quote:
Originally Posted by Fasti
Updated the original post (OP). While the restart works for many players some are still having login issues. We're continuing to investi [..]
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2:06 am, January 24, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SavageSergal
Cannot get on with Xbox1. Not sure if update ruined my credentia [..]
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2:06 am, January 24, 2018
Update 4 - 4:50 PM PST (12:50 AM GMT) - We're seeing some new reports of the previous connectivity issues. PlayStation hasn't posted an "all clear" message to their social media, but the sta [..]
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2:06 am, January 21, 2018
Update 2 - 1:10 PM PST (9:10 PM GMT) - After the restart we've been able to confirm that worlds are loading up as normal again. We're keeping an eye on things but please let us know if you continue to [..]
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2:06 am, January 16, 2018
Quote:
Originally Posted by Fasti
Hey there,We are working to address lag and rubberbanding issues. Steps we've taken in the past have helped some, but there is more work [..]
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2:06 am, January 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ithiridiel
And now i started to get grandom CTDs without any error message, on [..]
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12:06 pm, December 20, 2017
Update 3 - The restart seemed to resolve the issue. We're keeping an eye on things and will update here again if we see any additional issues.
Update 2 - Looks like we'll need to restart the PS4 EU s [..]
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2:06 am, December 13, 2017
Update 10 - 10 AM PST (5 PM GMT) - The attacks on the Dallas hub have increased quite a bit which is causing connection issues on our NA servers (and other places). The team is still working with the [..]
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2:06 am, December 12, 2017
Update 9 - Dec. 11 - 11:20 AM PST (7:20 PM GMT) - Steps have been taken to further mitigate the DDoS attacks and they have helped a lot. The attacks are less consistent than they were but do still pop [..]
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2:06 am, November 14, 2017
Quote:
Originally Posted by Fasti
It does sound like there's some sort of data issue there. If possible can you completely uninstall Trove and Glyph from your computer, r [..]
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3:06 am, October 6, 2017
Quote:
Originally Posted by Fasti
Error codes in the 5000 range are generally related to Windows/OS issues. It means that something in the operating system is blocking in [..]
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3:06 am, September 28, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Chronozilla
Could you please fix the bugged shadow tower mount drops? all 7 mo [..]
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3:06 am, September 2, 2017
Quote:
Originally Posted by Phantasie
Hi GameAwareSorry you are having issues.Could you please PM me:Your XBox Gamertag
Approximate time and timezone you tried logging in [..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Hey all,We're working to address the PC disconnect and the subsequent queue. We'll keep this post up to date with info so please check b [..]
View
1:06 pm, August 18, 2017
Quote:
Originally Posted by Fasti
Patch NotesTrovian AtlasThe Portal Tower in the Hub World has been replaced with the Sun Goddess Statue!
The Sun Goddess Statue is surro [..]
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1:06 pm, August 18, 2017
Patch NotesGem Stat Augment and Reroll SystemImprove or change a stat on a gem using the new Gem Forge!
The recipe to craft a personal Gem Forge can be found in an Adventurer's Crafting Bench under th [..]
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3:06 am, August 10, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by xDivisionz
Hey,Here we go again. Its monday, people are mass alt farming once [..]
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3:06 am, July 6, 2017
Update 2 - 5 PM PDT (12 AM GMT) - We're back online after the restart and continue to watch performance. Update 1 - 3:40 PM PDT (10:40 PM GMT) - We're going to restart Trove on the PC and the EU PS4 s [..]
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3:06 am, July 1, 2017
Quote:
Originally Posted by PostCard
Trovian AtlasThe Portal Tower in the Hub World has been replaced with the Sun Goddess Statue!
The Sun Goddess Statue is surrounded by [..]
View
3:06 am, June 7, 2017
Quote:
Originally Posted by Fasti
Hi there!Submit a ticket for us and explain the situation there. Feel free to link this post or copy and paste your info from here to th [..]
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1:06 pm, June 4, 2017
Update 2 - 1AM PDT (8 AM GMT) - The restart resolved the login issue and we're online again. Thanks all!Update 1 - 12:30 AM PDT (7:30 PM GMT) - We're restarting the PS4 servers now to remove the unexp [..]
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1:06 pm, June 4, 2017
Quote:
Originally Posted by Fasti
Update 1 - 12:30 AM PDT (7:30 PM GMT) - We're restarting the PS4 servers now to remove the unexpected login issues. More updates to come [..]
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3:06 am, April 26, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! A potential fix for this problem was implemented during today's downtime, so please let us know if you're still having [..]
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3:06 am, April 26, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! A potential fix for this was implemented in today's update, so please let us know if you're still having issues.
[..]
View
3:06 am, April 19, 2017
12:07 AM UTC Update: The routing issue has been fixed and players should be able to log into the game once more. Thanks for your patience!**UPDATE 1**
The server restarts have concluded, and it appea [..]
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3:06 am, April 14, 2017
Quote:
Originally Posted by Fasti
Hey all,For any of you experiencing freezing/crashes, can you try disabling all mods? If you have several mods running that use heavy vi [..]
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12:06 pm, March 21, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com for your crashing and audio issues. I would also recommend reviewing thi [..]
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2:06 am, March 16, 2017
Quote:
Originally Posted by Srayer
I'm looking into this but I'm having some trouble reproducing the two issues. I see an problem in the code that could explain the firs [..]
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2:06 am, March 2, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Description
Title says it all.
I'm not sure that it does. Hook me [..]
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2:06 am, March 1, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by cerkaz
3 hours for a few fixes?..
The maintenance portion of the d [..]
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2:06 am, January 24, 2017
Update 1 - 5PM PST (1AM GMT) - We're back online and things are looking good so far. We're keeping an eye on it in case of additional issues. This will still be the spot to get the latest updates if w [..]
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2:06 am, January 23, 2017
Quote:
Originally Posted by Carthax
If you're having framerate issues, it wouldn't be lag. Lag would be as a result of your connection trying to keep up with the game. Fr [..]
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12:06 pm, January 19, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if you continue to have issues.https://support.trio [..]
View
2:06 am, December 7, 2016
Update 3 - 11 AM PST (7 PM GMT) - Hey folks, we're extending the downtime further while the team investigates a couple issues. Please bear with us. We will be back online as soon as possible. I'll pos [..]
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2:06 am, December 5, 2016
Quote:
Originally Posted by Carthax
Usually this is the result of the game attempting to continue loading the world while you're playing, and can't load it quick enough a [..]
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2:06 am, November 24, 2016
Quote:
Originally Posted by TrionBrasse
Hello all, We know that many of you have recently experienced difficulty connecting to our games over the past couple weeks. It&am [..]
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2:06 am, November 24, 2016
Hello all,
We know that many of you have recently experienced difficulty connecting to our games over the past couple weeks. It’s been disruptive and frustrating – we hear you lou [..]
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2:06 am, November 14, 2016
Quote:
Originally Posted by Carthax
When you submitted this information, we were undergoing issues with our servers, which should now be resolved. I would try logging in [..]
View
2:06 am, November 12, 2016
Update 7 - 4:30 PM PST (12:30 AM GMT) - With the network connection issues over the last few days we know many of you are concerned with your Patron status or just lost time playing Trove. We agree th [..]
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12:06 pm, November 10, 2016
Update 2 - We're patched up and back online. Thanks everyone.
Update 1 - We're doing another restart to resolve the connection issues. With this unexpected downtime this evening we're going to roll o [..]
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12:06 pm, November 10, 2016
Quote:
Originally Posted by Hesk
Hello! There are known issues with Razer Synapse which can cause this issue to occur in Trove. If you're using the program you may need t [..]
View
12:06 pm, November 10, 2016
Quote:
Originally Posted by Fasti
Update 1 - We're doing another restart to resolve the connection issues. Hang in there !Hey folks,We're aware of the current connectivit [..]
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2:06 am, November 10, 2016
Update 1 - We're doing another restart to resolve the connection issues. With this unexpected downtime this evening we're going to roll out the patch now. Once the patch is completed we'll come back o [..]
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12:06 pm, November 1, 2016
Quote:
Originally Posted by Hesk
Hello! Please try the steps here, and submit a support ticket at support.trionworlds.com if you continue having issues.https://support.tr [..]
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2:06 am, October 31, 2016
Quote:
Originally Posted by Carthax
If you are also having the issue Heronious, I would suggest submitting a support ticket if you still have issues.
Jump to p [..]
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3:06 am, October 21, 2016
Quote:
Originally Posted by ZamboniChaos
Just checking, but are you using Razer Synapse? This is usually the most common culprit for these types of issues.
Jum [..]
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1:06 pm, October 19, 2016
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com if you've already completed the steps available here:https://support.tri [..]
View
3:06 am, October 19, 2016
Quote:
Originally Posted by Fasti
We're going to make this right for those of you who ran into issues. If you didn't receive the proper rewards go ahead and submit a tick [..]
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3:06 am, October 18, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Battl3K1ng69
any update yet from admin?
Yes indeed!Hi there. :)Our [..]
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3:06 am, September 13, 2016
Quote:
Originally Posted by Mr. E
Jurassic JungleThe Jurassic Jungle biome is now live! It has new decoration recipes, styles, and enemies! It will start showing up rando [..]
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3:06 am, September 13, 2016
Jurassic JungleThe Jurassic Jungle biome is now live! It has new decoration recipes, styles, and enemies! It will start showing up randomly in Prime adventure worlds. Have fun! Includes a Dino Egg Tem [..]
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1:06 pm, September 7, 2016
Quote:
Originally Posted by Hesk
Hello! Please attempt these steps, and submit a support ticket at support.trionworlds.com if you continue having issues.https://support.t [..]
View
3:06 am, September 1, 2016
Quote:
Originally Posted by Mr. E
Please excuse the belated patch notes, it's been a hectic week :)Jurassic JungleThe Jurassic Jungle biome is now live! It has new decora [..]
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1:06 pm, August 25, 2016
Quote:
Originally Posted by Hesk
Hello! Please attempt these steps, and submit a support ticket at support.trionworlds.com if you continue having issues. https://support. [..]
View
3:06 am, August 18, 2016
Quote:
Originally Posted by Fasti
We're going to have a short downtime tomorrow to address a few issues. Once of them will be to get the fix for fishing in place. We're a [..]
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3:06 am, August 16, 2016
Quote:
Originally Posted by Fasti
Hey there folks,We've just released a client update for Mac users to help resolve a prevalent cause of the recent crashes.Please restart [..]
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3:06 am, August 16, 2016
Hey there folks,
We've just released a client update for Mac users to help resolve a prevalent cause of the recent crashes.
Please restart the game to get this latest update and post here if you conti [..]
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1:06 pm, August 11, 2016
Quote:
Originally Posted by Hesk
Hello! Please attempt to repair Trove by choosing the Repair option from the Glyph context menu, and submit a support ticket at support.t [..]
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1:06 pm, August 10, 2016
Quote:
Originally Posted by Hesk
Hello! Please follow these steps and submit a support ticket at support.trionworlds.com if you continue experiencing FPS issues.https://s [..]
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3:06 am, August 8, 2016
Quote:
Originally Posted by Carthax
It might be worth changing your DNS settings to see if you can resolve your login issues. You can do so using the steps in the article [..]
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3:06 am, July 30, 2016
Quote:
Originally Posted by ZamboniChaos
Glad you were able to figure this out! Closing down background programs is always a good first step when troubleshooting crashing [..]
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3:06 am, July 30, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're these issues. You may want to review these troubleshooting steps and see if there are any you hav [..]
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3:06 am, July 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! Sorry to hear you're having these issues. I noticed you have a ticket open with one of our CS agents, so if you'd like [..]
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3:06 am, July 22, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Sindrawolf
I know pretty much everyone playing on Steam is having this problem [..]
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3:06 am, July 22, 2016
Weekly UpdatesAnniversary Week continues, take advantage of the hot deals while you can!
Chaos Chest contents have been updated! This week's hot item: Wings of Arcanium Discord!
UPDATE - 25% off the p [..]
View
1:06 pm, July 21, 2016
Quote:
Originally Posted by Hesk
Hello! Please follow these steps, and submit a support ticket at support.trionworlds.com if you're still experiencing issues.https://supp [..]
View
3:06 am, July 19, 2016
Weekly UpdatesAnniversary Week continues, take advantage of the hot deals while you can!
Chaos Chest contents have been updated! This week's hot item: Wings of Arcanium Discord!
Battle Arena maps have [..]
View
3:06 am, July 19, 2016
Quote:
Originally Posted by Mr. E
Weekly UpdatesAnniversary Week continues, take advantage of the hot deals while you can!
Chaos Chest contents have been updated! This we [..]
View
3:06 am, July 15, 2016
Update 2: We're back online and the queue is very brief, if you run into one at the moment. That may vary a bit over the next hour or two but we should be good to go. Thanks everyone!Update 1: We're i [..]
View
3:06 am, July 15, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry to hear you're having these crashing issues. You may want to review this support article and see if any of those [..]
View
3:06 am, July 14, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by bananaboms
Heyo,Logged on like many others today after the patch. Many know wh [..]
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3:06 am, July 14, 2016
Quote:
Originally Posted by Mr. E
Battle Arena maps have been rotated! Into the mix we've added:Chess by CrystalCave
Dojo by Lupyne
Desert Pantier by Humpypants
Community [..]
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3:06 am, July 8, 2016
Quote:
Originally Posted by Carthax
I would start with the steps listed in the support article below for crashing issues. I would also reference the article for minimum s [..]
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1:06 pm, July 6, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if you're still having issues. https://support.tri [..]
View
1:06 pm, June 30, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if you continue having issues.https://support.trion [..]
View
1:06 pm, June 28, 2016
Quote:
Originally Posted by Hesk
Hello! I can confirm your ticket is in our system and has received a response. Please check for an update and respond to that support tic [..]
View
3:06 am, June 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry to hear you're having connection issues. You can give these troubleshooting steps a try if you'd like, as some o [..]
View
3:06 am, June 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having crashing issues. I'd recommend trying these troubleshooting steps and see if they help you [..]
View
1:06 pm, June 22, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if you continue having issues.https://support.trion [..]
View
3:06 am, June 17, 2016
Quote:
Originally Posted by Fasti
Greetings Trovians! We’re so thrilled to see you here and taking part in our community! We strive to make the Trove communi [..]
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1:06 pm, June 14, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if you continue having issues.https://support.trion [..]
View
1:06 pm, June 2, 2016
Quote:
Originally Posted by Hesk
Hello! Please follow the steps here, and submit a support ticket to support.trionworlds.com with an up-to-date DxDiag if you're still hav [..]
View
1:06 pm, May 26, 2016
Quote:
Originally Posted by Hesk
Hello Kekerie! Please try these steps, and submit a helpdesk ticket if you're still having issues. https://support.trionworlds.com/hc/e. [..]
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1:06 pm, May 26, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a helpdesk ticket if you're still having issues. https://support.trionworlds.com/hc/e...cles/2 [..]
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3:06 am, May 23, 2016
Quote:
Originally Posted by Carthax
Sorry to hear about your purchase issues. If you try relogging and you are still missing the credits as well as the Patron Pass, I wou [..]
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1:06 pm, May 2, 2016
Quote:
Originally Posted by Elucidator
Unfortunately we aren't aware of anything in particular that would cause that at this time. You may want to try using a different m [..]
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3:06 am, April 29, 2016
You can no longer deconstruct Class Gem Keys, Shaper's Star Keys, Shaper's Star, or Ninth Life boosters.
Setting the foundation so that we can grant extra Empowered Gem Boxes to players who opened 20+ [..]
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3:06 am, April 20, 2016
Update 3: Hey everyone! The Mantle of Power Head Start has begun! A few leaderboards are currently offline, but we're working to get those up and running later today. Thanks!Update 2: The team is roll [..]
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3:06 am, April 9, 2016
Update - We've restored connection to the EU and will continue to monitor things closely. Thanks for your patience!
Hey all,
We've lost connection to our EU servers. The team is working to get this [..]
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3:06 am, April 9, 2016
Quote:
Originally Posted by Fasti
Hey all,We've lost connection to our EU servers. The team is working to get this fixed as quickly as possible. The NA servers are still [..]
View
1:06 pm, April 1, 2016
Quote:
Originally Posted by Twixler
Next Tuesday there will be an entirely new rotation of maps. We are looking at the pvp balancing shortly- we notice all the feedback, [..]
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