3:06 am, April 19, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Brooz
Are we gonna get anything as compensation for not being able to farm gem [..]
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3:06 am, April 19, 2018
Update 2 - Trove for PS4 is back online and ready to play!
Update 1 - Trove for PC and Xbox One are back online. Thanks, all!
Hey folks!
We're bringing all versions of Trove offline on Wednesday, A [..]
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3:06 am, April 18, 2018
Hey folks!
We're bringing all versions of Trove offline on Wednesday, April 18 at 8AM PDT (3PM GMT) for a patch to resolve PS4 invite issues and further reduce game crashes on all platforms. Get the [..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Hi all, We've temporarily brought the PlayStation 4 servers offline while we investigate an issue. We apologize for the short notice, a [..]
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3:06 am, April 12, 2018
Update 7 - 6:37 PM PDT (1:37 AM GMT) - We're back online and have more info on recent issues on the PS4 version of Trove here.Update 6 - 6:30 PM PDT (1:30 AM GMT) - We're finalizing things now and wil [..]
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3:06 am, April 12, 2018
Update 2 - Looks like we only needed a couple extra minutes and are back online. Thanks, folks!
Update 1 - The update resolved the Vanguardian damage issue but we're checking on a few last minute thi [..]
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3:06 am, April 11, 2018
The time has come!
We're bringing all versions of Trove offline on Wednesday, April 11, 2018 at 8AM PDT (3PM GMT) for a very important patch. Get the patch notes here (spoiler alert: it includes a fix [..]
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3:06 am, April 10, 2018
Update 2 - All versions of Trove have been unlocked. Thanks for your patience, everyone!
Update 1 - Trove for PC and Xbox One are back online and ready to go. We're still testing things on PS4 so ple [..]
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3:06 am, April 7, 2018
Update 2 - We're back online and monitoring things closely (the missed challenge wasn't a Rampage, which is good).
While we were offline for the restart we added some back-end tech for tracking speci [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pascal85fr
i can't login PS4 server EUno lustrous gem bow for me today :mad:PS [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
The servers were back online for console about 5 minutes before expected downtime and PC was up 5 minutes after. If you can't get logged [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're doing a restart of Trove on the PC, Xbox One, and PS4 NA at 3AM PDT (10AM GMT) on April 6. There will be no download wit [..]
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3:06 am, April 6, 2018
Update 5 - 4:15 PM PDT (11:15 PM GMT) - Hey folks! We're not making a promise on the EU issues being completely fixed forever, but things are looking much better. We made some adjustments that went up [..]
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3:06 am, April 6, 2018
Hey folks,
We're doing a restart of Trove on the PC, Xbox One, and PS4 NA at 3AM PDT (10AM GMT) on April 6. There will be no download with this restart, it's just adding some tech to help us better i [..]
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1:06 pm, April 5, 2018
Update 1 - 4AM PDT (11AM GMT) - The team is still focused on getting to the bottom of these login issues. Please bear with us.
Hey all,
We're working to get the Trove login issue resolved as quickly [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Greeting Trovians,We're going to be doing some network maintenance on our EU data center at 4PM PDT (11PM GMT) today. This should last a [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by PostCard
UpdatesFixed an issue that could prevent players who acquired the maximum number of Lustrous Gem Boxes last Wednesday from acquiring [..]
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3:06 am, April 5, 2018
Greeting Trovians,
We're going to be doing some network maintenance on our EU data center at 4PM PDT (11PM GMT) today. This should last approximately 30 minutes.
During this maintenance there is a goo [..]
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3:06 am, April 5, 2018
Hey folks,
We're bringing Trove offline for a small but important hotfix. Downtime will begin at 4:30 PM PDT (11:30 PM GMT) and should last about 30 minutes.
If we need more time we'll update this p [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're working to address an issue that recently dropped players connected via our EU servers. We'll keep this post updated reg [..]
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3:06 am, April 4, 2018
1:30 PM PDT (8:30 PM GMT) - The EU connectivity issue appears to be resolved now. We've been keeping an eye on it for a while now. While players are online and playing at the moment we may still need [..]
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3:06 am, April 3, 2018
Hey everyone,
We're doing a restart to address the Daily Bonus for Shadow Tower Souls not applying properly for Patrons issue. This will fix the issue for players who run Shadow Towers after the hotfi [..]
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3:06 am, March 31, 2018
Quote:
Originally Posted by Fasti
Follow these steps for reporting bugs, including adding comments to existing bug reports rather than creating new threads for commonly r [..]
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3:06 am, March 26, 2018
Quote:
Originally Posted by PostCard
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur onc [..]
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3:06 am, March 26, 2018
Howdy, heroes!
Trove is coming offline on Tuesday, March 27, 2018 at 8AM PDT (3PM GMT) to release our latest free expansion, Trove - Heroes!
We expect downtime could take up to 4.5 hours but will brin [..]
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3:06 am, March 26, 2018
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur once per account, and should not occur again after a restart.
Attempti [..]
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1:06 pm, March 25, 2018
Quote:
Originally Posted by PostCard
Hey folks,To alleviate some server issues, we're doing a quick server restart at 9:30 PM PDT (4:30 AM GMT).The downtime is very likel [..]
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1:06 pm, March 25, 2018
Hey folks,
To alleviate some server issues being observed on PC, we're doing a quick server restart at 9:30 PM PDT (4:30 AM GMT).
The downtime is very likely to be under 30 minutes as it's a simple [..]
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2:06 am, February 28, 2018
Update 1 - We're back online and ready to play. Thanks, folks!
Hey all,
We're bringing Trove offline on Tuesday, Feb. 27, 2018 for maintenance. There is no patch with this downtime.
We'll come offl [..]
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2:06 am, February 27, 2018
Hey all,
We're bringing Trove offline on Tuesday, Feb. 27, 2018 for maintenance. There is no patch with this downtime.
We'll come offline at 7AM PST (3PM GMT) and downtime may be up to 3 hours. We'll [..]
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2:06 am, February 17, 2018
Quote:
Originally Posted by PostCard
New Class - VanguardianSwooping in to the spotlight, the Vanguardian’s here to save the day!
The Vanguardian packs a punch [..]
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2:06 am, February 16, 2018
Hey all,
We're doing a quick restart with a small hotfix to implement the Daily Login Rewards that should be live for Hellbugs in Love. They will be avaiable with each login starting after the nightly [..]
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2:06 am, February 14, 2018
Update 2 - 11:10 AM PST (7:10 PM GMT) - PC is nline and ready to play. Thanks, everyone!
Update 1 - 10:30 AM PST (6:30 PM GMT) - Consoles are being unlocked now so you should be able to login shortly [..]
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2:06 am, February 7, 2018
Update 2 - 10:35 AM PST (6:35 PM GMT) - We're back online. Thanks, all!
Update 1 - 10AM PST (6PM GMT) - Trove on both consoles is up and running. We're clearing up an issue on the PC version and will [..]
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12:06 pm, February 2, 2018
Quote:
Originally Posted by Fasti
Hey folks!To prepare for the upcoming Hellbugs in Love event (arriving on Feb. 13) we're bringing the servers offline for a patch. Patch [..]
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2:06 am, February 2, 2018
Hey folks!
To prepare for the upcoming Hellbugs in Love event (arriving on Feb. 13) we're bringing the servers offline for a patch. Patch notes will be linked here when they are available.
The downt [..]
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2:06 am, January 29, 2018
Quote:
Originally Posted by Fasti
We're still watching things closely, but it looks like the issues persist. We can't say for sure when this be resolved but we have every [..]
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2:06 am, January 29, 2018
Update 2 - PS4 is experiencing some issues again and are working to address them now. Be sure to click the link in the main post below for the latest details direct from Sony. Thanks!
Update 1 - The [..]
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12:06 pm, January 24, 2018
Update 4 - The remaining instances of players being unable to login to Trove appear to be resolved. If you haven't tried to login in the last 30 minutes or so please restart your console before trying [..]
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2:06 am, January 24, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DiEx80
It's not the PSN. It's your servers.I can get on multiple games (more s [..]
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2:06 am, January 24, 2018
Update 4 - 4:50 PM PST (12:50 AM GMT) - We're seeing some new reports of the previous connectivity issues. PlayStation hasn't posted an "all clear" message to their social media, but the sta [..]
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2:06 am, January 24, 2018
Update 1 - Please power off your Xbox One (unplug it if possible) and restart it. After that you should be able to login again.
Hey all,
We're investigating the issues preventing players on the Xbox [..]
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2:06 am, January 23, 2018
Quote:
Originally Posted by Fasti
Hey all,We're bringing Trove offline on Tuesday, January 23 at 7AM PST (3pm GMT) for maintenance and Windows updates for server hardware [..]
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2:06 am, January 23, 2018
Hey all,
We're bringing Trove offline on Tuesday, January 23 at 7AM PST (3pm GMT) for maintenance and Windows updates for server hardware. There is no patch with this downtime.
We expect to be offli [..]
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2:06 am, January 21, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're investigating your reports of issues logging in, changing worlds, or accessing clubs. It doesn't appear that everyone is [..]
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2:06 am, January 21, 2018
Quote:
Originally Posted by Fasti
To keep the feedback in one spot, I've created an official Server Status post (as we may end up needing a restart). Please post any new [..]
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2:06 am, January 21, 2018
Update 2 - 1:10 PM PST (9:10 PM GMT) - After the restart we've been able to confirm that worlds are loading up as normal again. We're keeping an eye on things but please let us know if you continue to [..]
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12:06 pm, January 11, 2018
Quote:
Originally Posted by Hesk
For any issues with lost or missing loot, please submit a support ticket at support.trionworlds.com, or email support@trionworlds.com dir [..]
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2:06 am, December 23, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Axa
The servers is basically unplayable, can't you guys just ignore all of us [..]
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2:06 am, December 23, 2017
Quote:
Originally Posted by Fasti
Hey folks,To be sure everything is running smoothly through the holidays we're doing a quick server restart at 3AM PST (11AM GMT) to syn [..]
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2:06 am, December 23, 2017
Update 6 - 9AM PST (5PM GMT) Dec. 22 - Hey all! While there is no silver bullet that will cure all impact of DDoS attacks, some changes made by the ISP over the last couple days have shown positive re [..]
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2:06 am, December 23, 2017
Hey folks,
To be sure everything is running smoothly through the holidays we're doing a quick server restart at 3AM PST (11AM GMT) to sync up all the servers to some network changes.
The downtime is [..]
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2:06 am, December 22, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ThunderD1kZ
Hi, I dont usually post here, but I was playing this game since th [..]
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2:06 am, December 22, 2017
Update 1 - We're back online and ready to play. Thanks all!
Hey all,
We're bringing Trove offline at 4:30 PM PST (12:30 AM GMT) to roll out a small patch.
Downtime should be under 1 hour and we'll [..]
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12:06 pm, December 20, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Mcmalcs
It's still not working
Are you on PS4? If not, what happen [..]
View
12:06 pm, December 20, 2017
Update 3 - The restart seemed to resolve the issue. We're keeping an eye on things and will update here again if we see any additional issues.
Update 2 - Looks like we'll need to restart the PS4 EU s [..]
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2:06 am, December 20, 2017
Quote:
Originally Posted by Fasti
Hey all,Our team is working to resolve the connection issues to the EU as we speak. We'll post frequent updates until we're back online. [..]
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2:06 am, December 20, 2017
Update 5 - 8AM PST (4PM GMT) Dec. 18 - While we do get a couple hours free of DDoS attacks periodically, they have continued to pick up again consistently. The ISP has continued to adjust to mitigate [..]
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2:06 am, December 19, 2017
Update 4 - 11:20 AM PST (7:20 PM GMT) Dec. 17 - Hey all. The attacks have persisted over the weekend with some periods of relative calm. The impacted ISPs have been working to further mitigate the att [..]
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2:06 am, December 16, 2017
Update 3 - 9:30 AM PST (5:30 PM GMT) - The DDoS attacks have continued, with some periods (usually a couple hours at a time) where things are very quiet, followed by a steep increase. Our team is work [..]
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2:06 am, December 15, 2017
Update 2 - 8:45 AM PST (4:45 PM GMT) - We just had several hours without a new attack, but they have started up again. Our network team is monitoring things closely and we're making adjustments and wo [..]
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2:06 am, December 14, 2017
Quote:
Originally Posted by Fasti
The queue, as indicated on the screenshot, is under 1 minute long. It pops up very briefly after a disconnect because 100% of the popula [..]
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2:06 am, December 14, 2017
Update 1 - 4PM PST (12AM GMT) - The DDoS attacks are still happening on very regular intervals. The active mitigation employed is what allows the game to be online at all rather than just being perpet [..]
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2:06 am, December 13, 2017
Update 10 - 10 AM PST (5 PM GMT) - The attacks on the Dallas hub have increased quite a bit which is causing connection issues on our NA servers (and other places). The team is still working with the [..]
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2:06 am, December 13, 2017
Hey folks,
You've likely noticed another increase in lag and disconnects in our games, including Trove in the last 24 hours or so.
Unfortunately, this is the result of an increase of DDoS attacks th [..]
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2:06 am, December 12, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ssj782
Is it just me, or did I get penalized for giving Trion money?And I'm ta [..]
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2:06 am, December 12, 2017
Update 9 - Dec. 11 - 11:20 AM PST (7:20 PM GMT) - Steps have been taken to further mitigate the DDoS attacks and they have helped a lot. The attacks are less consistent than they were but do still pop [..]
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2:06 am, December 12, 2017
Hey all,
We're bringing Trove offline on Tuesday, Dec. 12, 2017 at 7AM PST (3PM GMT) for maintenance and a quick update to reduce a common crash on the PS4.
Downtime should be under 3 hours but we'l [..]
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2:06 am, December 8, 2017
Update - We're back online. Thanks, all!
Hey all,
We're bringing Trove offline at 7AM PST (3PM GMT) on Thursday, December 7 for to do final preparations for Snowfest (starting on Dec. 19th) and the [..]
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2:06 am, December 7, 2017
Hey all,
We're bringing Trove offline at 7AM PST (3PM GMT) on Thursday, December 7 for to do final preparations for Snowfest (starting on Dec. 19th) and the upcoming winter sale. There's no patch wit [..]
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12:06 pm, December 5, 2017
Hey all,
We're bringing Trove offline at 7AM PST (3PM GMT) on Tuesday, December 5 for maintenance. There's no patch with this maintenance.
Downtime is expected to be under 1 hour and we'll bring eac [..]
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2:06 am, December 1, 2017
The servers are now offline for the update.
--
Hi all,
An important update is coming to Trove on Tuesday, Nov. 30 at 7AM PST (3PM GMT). We'll post patch notes here when finalized.
Downtime could last [..]
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2:06 am, November 30, 2017
Hi all,
An important update is coming to Trove on Tuesday, Nov. 30 at 7AM PST (3PM GMT). We'll post patch notes here when finalized.
Downtime could last up to 1 hour, but each platform will come back [..]
View
2:06 am, November 29, 2017
Update: After reviewing the contents of this hotfix, we've concluded that it does not contain the removal of tethering. However, the change to remove tethering is still coming in a future hotfix, it j [..]
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12:06 pm, November 28, 2017
Quote:
Originally Posted by PostCard
ClubsFixed an issue with some club UI screens displaying the rank setting list for members improperly.
Fixtures can no longer be plac [..]
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12:06 pm, November 28, 2017
Update 8 - 6:45 PM PST (2:45 AM GMT) - 11/27 - While the DDoS has not yet abated, we do continue to work with the ISP to monitor and reduce the impact of these attacks.Update 7 - 5:30 AM PST (1:30 PM [..]
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12:06 pm, November 28, 2017
Update: After reviewing the contents of this hotfix, we've concluded that it does not contain the removal of tethering. However, the change to remove tethering is still coming in a future hotfix, it j [..]
View
2:06 am, November 27, 2017
Update 7 - 5:30 AM PST (1:30 PM GMT) - Unfortunately the DDoS has continued over the weekend with only a few brief breaks in between. We'll continue to work with the ISP to reduce the impact of these [..]
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12:06 pm, November 26, 2017
Hey folks,
An important update is coming to Trove on Tuesday, Nov. 28 at 7AM PST (3PM GMT). We'll post patch notes here when finalized. This update includes the removal of tethering.
Downtime could la [..]
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2:06 am, November 24, 2017
Update 6 - 12:50 PM PST (8:50 PM GMT) - 11/23 - The DDoS has started up again over the last few hours, unfortunately. We're going to continue to do work to minimize the impact on your play experiences [..]
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2:06 am, November 23, 2017
Update 5 - 9:30 AM PST (5:30 PM GMT) - We are seeing periods of relative calm, a few hours at a time, on the DDoS front. We're still in regular communication with the data center and ISP as we work to [..]
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2:06 am, November 22, 2017
Quote:
Originally Posted by Fasti
If you can't login at all, be sure to submit a ticket right away. Our support team will work with you to get this resolved ASAP.While yo [..]
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2:06 am, November 22, 2017
Update 4 - Nov. 21 - 6:45 AM PST (2:45 PM GMT) - Hey again, folks. We had a pretty decent stretch where the DDoS seemed to subside for a while but it kicked up again yesterday. The team is still activ [..]
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2:06 am, November 21, 2017
Hey all,
We're bringing the console versions of Trove offline at 10:30 AM PST (6:30 PM GMT) for a quick deploy to address an issue that prevented members of some clubs from logging in.
Downtime shou [..]
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12:06 pm, November 18, 2017
Hey folks,
We've got a hotfix to allow some club members to log in to the game, so we're doing another quick hotfix and restart.
The downtime should be under 45 minutes and will start at 10:20 PM PS [..]
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2:06 am, November 18, 2017
Quote:
Originally Posted by Fasti
Since the console account isn't linked we'll need you to email appeals@trionworlds.com and include your gamer tag name. We can't check t [..]
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2:06 am, November 17, 2017
Quote:
Originally Posted by Fasti
Hey all,We're bringing Trove offline at 10:30 AM PST (6:30 PM GMT) for a quick hotfix and a restart to make sure the changes are impleme [..]
View
2:06 am, November 16, 2017
Update 3 - 3:25 PM PST (11:25 PM GMT) - The ongoing DDoS attacks are not pointed directly at us but are hitting the route our traffic takes. We have adjusted the path we're using and working with the [..]
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12:06 pm, November 15, 2017
Quote:
Originally Posted by Fasti
Hey folks,The team has been working all day to address some ongoing issues with lag. We've got a hotfix that we want to make sure all ga [..]
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12:06 pm, November 15, 2017
Update 2 - 10:20 PM PST (6:20 AM GMT) - We've released a couple small updates throughout the day to alleviate some of the lag happening in game, but there continue to be incoming DDoS attacks. If you' [..]
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2:06 am, November 15, 2017
Quote:
Originally Posted by Fasti
With the massive influx of players right as we came online there were definitely increases in rubberbanding. We're looking into it now a [..]
View
2:06 am, November 15, 2017
Update 1 - 11:40 AM PST (7:40 PM GMT) - The connectivity issues are the result of ongoing DDoS attacks. We made some adjustments and mitigated some of the issue but we're continuing to work to address [..]
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2:06 am, November 14, 2017
Greetings Trovians!
Trove is coming offline for the release of Trove - Adventures at 7AM PST (3PM GMT) on November 14, 2017.
Downtime may take up to 6 hours but we're hoping to be back online before [..]
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2:06 am, November 1, 2017
Hey folks,
We're bringing Trove for the Xbox One and PS4 offline at 8AM PDT (3PM GMT) on Wednesday, November 1, 2017 for a small patch.
Downtime may be up to 2 hours. If we come online early, or need [..]
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3:06 am, October 25, 2017
Quote:
Originally Posted by PostCard
Additional UpdatesMore server stability fixes for clubs.
The Clubit Minting Machine on the Trovian Clubit Union Fixture is now locate [..]
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3:06 am, October 25, 2017
Update 4 - 12:20 PM PDT (7:20 PM GMT) - The PC and PS4 NA versions of Trove are online and ready to play. We're restarting the Xbox One and PS4 EU servers now to confirm the network issue is resolved [..]
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3:06 am, October 24, 2017
Quote:
Originally Posted by PostCard
Additional UpdatesFixed several server crashes that could occur with clubs.
Fixed a bug where Vice Presidents were allowed to demote [..]
View
1:06 pm, October 22, 2017
Hey folks,
All versions of Trove are coming offline on Tuesday, October 24 at 7AM PDT (2PM GMT) for maintenance (no patch).
Downtime may take up to 3 hours, but each platform will come back online as [..]
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3:06 am, October 21, 2017
Greetings, Trovians!
We are unbelievably excited to announce the name of Trove’s next free expansion: Trove - Adventures!
With Adventures we’re bringing all-new tools for tea [..]
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3:06 am, October 21, 2017
Quote:
Originally Posted by Fasti
Greetings, Trovians! We are unbelievably excited to announce the name of Trove’s next free expansion: Trove - Adventures! With [..]
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