3:06 am, April 17, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by littlenacre
Hi I am on PS4 and was logged in and experienced the frustrating l [..]
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3:06 am, April 13, 2018
Join us this week for the latest Trove dev livestream! There's a lot to cover so be sure to come hang out with us for the big show. We'll also visit some awesome club worlds, epic player created art [..]
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3:06 am, April 13, 2018
Quote:
Originally Posted by Fasti
Join us this week for the latest Trove dev livestream! There's a lot to cover so be sure to come hang out with us for the big show. We'l [..]
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1:06 pm, April 12, 2018
Quote:
Originally Posted by Hesk
Please make sure to submit a support ticket at support.trionworlds.com for any issues with missing credits or items.
Jump to p [..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by PostCard
Additional Updates(PS4 Only) Fixed some issues causing serious graphical corruption and client crashes.
Fixed a potential crash when [..]
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3:06 am, April 11, 2018
Additional Updates(PS4 Only) Fixed some issues causing serious graphical corruption and client crashes.
Fixed a potential crash when zoning and pressing a button.
Fixed bug where you could get stuck i [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by tenchu12
Glyph support page broken?I have starteted a new thread but nobody an [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Closing up this three year old necro thread. That said, I'll call this out to the team so they can decide if they want to revisit it.
[..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
If you have an email address that you think might be the right one just email support@trionworlds.com with that email address and use th [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
We can't track multiple issues effectively in one forum thread. Please look for posts on any individual issue you're seeing and comment [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
Take a look at this thread on how to best report bugs so we can track them and get fixes applied.Here is a thread on the souls issue in [..]
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3:06 am, March 30, 2018
Quote:
Originally Posted by Fasti
Hey there!I moved your thread to the Tech Support forums as "bugs" generally impact most players in the same way and this is l [..]
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2:06 am, March 14, 2018
This week on the Trove livestream we're doing a deep dive into the upcoming Vanguardian class coming with Trove - Heroes!
Get all the deets you need to prepare for the arrival is this powerful pug [..]
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2:06 am, March 14, 2018
Quote:
Originally Posted by Fasti
This week on the Trove livestream we're doing a deep dive into the upcoming Vanguardian class coming with Trove - Heroes! Get all the de [..]
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2:06 am, March 9, 2018
Quote:
Originally Posted by Fasti
Email appeals@trionworlds.com to discuss your account with them. If you are suspended or banned they are the team with which to speak.
[..]
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2:06 am, March 8, 2018
This week on the Trove livestream we're going to show off some of the cool new quality of life changes coming with Trove - Heroes this spring! We've got tech improvements, a big buff for Dracolytes, [..]
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2:06 am, March 8, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by pipebender
Two days, no response here and no response in my ticket.
[..]
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2:06 am, March 8, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Apofeoz
It happened 30 minutes ago and it happens a second time, but this time [..]
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2:06 am, March 8, 2018
Quote:
Originally Posted by Fasti
This week on the Trove livestream we're going to show off some of the cool new quality of life changes coming with Trove - Heroes this s [..]
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2:06 am, March 2, 2018
Quote:
Originally Posted by Fasti
Hey there!Most players aren't experiencing this issue so we'll want to troubleshoot things first. Usually this would be caused by an add [..]
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2:06 am, February 27, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Daria
I won a mount in last week's giveaway but haven't received the code yet. [..]
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2:06 am, February 17, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by shahrukh
we are translating it in french :)thanks for the info :
W [..]
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2:06 am, February 17, 2018
Quote:
Originally Posted by PostCard
New Class - VanguardianSwooping in to the spotlight, the Vanguardian’s here to save the day!
The Vanguardian packs a punch [..]
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2:06 am, February 15, 2018
Happy Valentine's Day, Trovians! Celebrate the season of love with a livestream and chill this Friday, February 16, 2018. There may be some reasons not to miss the show, it's hard to say. I don't kn [..]
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2:06 am, February 15, 2018
Luxion of the Golden Hoard is a gorgeous gilded dragon who returns to the Hub twice a month to trade goods for Dragon Coins. You'll find Luxion near the Dragon Crucible for 48 hours as each month com [..]
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2:06 am, February 15, 2018
Quote:
Originally Posted by Fasti
Luxion of the Golden Hoard is a gorgeous gilded dragon who returns to the Hub twice a month to trade goods for Dragon Coins. You'll find [..]
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2:06 am, February 15, 2018
Quote:
Originally Posted by Fasti
Happy Valentine's Day, Trovians! Celebrate the season of love with a livestream and chill this Friday, February 16, 2018. There may be s [..]
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2:06 am, February 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ijino
time : 2:00 PM 08 febuary 2018i start to re play of the game I have re [..]
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2:06 am, February 10, 2018
Quote:
Originally Posted by Fasti
Try to access the support site to submit a ticket. If it works, explain the situation in the ticket so they can work with you. Try setti [..]
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2:06 am, February 8, 2018
Call the kids and wake the neighbors - the Trove dev team is back for a livestream celebration of love and combat as we prepare for the Hellbugs In Love event! Try to catch this show if at all possi [..]
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2:06 am, February 8, 2018
Quote:
Originally Posted by Fasti
Call the kids and wake the neighbors - the Trove dev team is back for a livestream celebration of love and combat as we prepare for the [..]
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2:06 am, February 7, 2018
Pick up a powerful pack of essentials that is a great way to load up on loot for both new and veteran Trovians!The Square Necessities Pack* gives a gorgeous griffon mount, wondrous wings, adorable al [..]
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2:06 am, February 2, 2018
Get a FREE legendary dragon mount, and more, for by joining Twitch Prime before March 5, 2018!Tysorion, Steward of New Beginnings
This gorgeous legendary dragon mount lets you travel in style as yo [..]
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2:06 am, February 2, 2018
Quote:
Originally Posted by Fasti
Hey all,We're aware that some players are having trouble linking accounts or receiving their Twitch Prime bundle items, and we have some [..]
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2:06 am, February 1, 2018
Quote:
Originally Posted by Fasti
Hey there,It's difficult to say what happened specifically without doing some digging into the gem before and after augmentation so plea [..]
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2:06 am, January 31, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by LegitSting
I had bought something on the deals tab but had not recieved the fr [..]
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12:06 pm, January 24, 2018
Update 4 - The remaining instances of players being unable to login to Trove appear to be resolved. If you haven't tried to login in the last 30 minutes or so please restart your console before trying [..]
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2:06 am, January 18, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by dsadsa
I followed every step but i cant see any option for quitting the abo. p [..]
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2:06 am, January 17, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SadDeath
I planted 500 mushroom trees under a hole in my club world, i left th [..]
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2:06 am, January 13, 2018
Quote:
Originally Posted by Fasti
Hey there, If you're having trouble making a purchase please submit a ticket. The support team will follow up with you directly.
[..]
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12:06 pm, January 11, 2018
Quote:
Originally Posted by Hesk
For any issues with lost or missing loot, please submit a support ticket at support.trionworlds.com, or email support@trionworlds.com dir [..]
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2:06 am, January 4, 2018
It's a brand-new year! Join us for the first livestream of 2018 on Friday. This week we'll show off some of your gorgeous Club World builds, answer your questions, and do our famous giveaways!Trove [..]
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2:06 am, January 4, 2018
Quote:
Originally Posted by Fasti
It's a brand-new year! Join us for the first livestream of 2018 on Friday. This week we'll show off some of your gorgeous Club World bui [..]
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2:06 am, January 4, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by CorbColt
Alright sooooo...... they say in the article posted by ''xxx_dathresh [..]
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2:06 am, January 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ithiridiel
And now i started to get grandom CTDs without any error message, on [..]
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2:06 am, December 31, 2017
It's a new year, and it's time to clear the dusty shelves of names long unused. These names will be freed up for use by new and active players.
We will release the names of characters that have not [..]
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2:06 am, December 31, 2017
Quote:
Originally Posted by TrionBrasse
Unfortunately, posting to this thread will not move your ticket faster. Our CS folks will get to you as soon as they can!Brasse
[..]
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2:06 am, December 30, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SiNisterTrauma
Thank you for your help. How will i know if the problem is reso [..]
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2:06 am, December 23, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Axa
The servers is basically unplayable, can't you guys just ignore all of us [..]
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2:06 am, December 23, 2017
Update 6 - 9AM PST (5PM GMT) Dec. 22 - Hey all! While there is no silver bullet that will cure all impact of DDoS attacks, some changes made by the ISP over the last couple days have shown positive re [..]
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2:06 am, December 22, 2017
This Friday is the final Trove livestream of 2017 - come hang out for a year end blowout of giveaways and general awesomeness!Trove LivestreamStart Time: Friday, December 22 at 12:30 PM PST / 8:30 P [..]
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2:06 am, December 22, 2017
Quote:
Originally Posted by Fasti
This Friday is the final Trove livestream of 2017 - come hang out for a year end blowout of giveaways and general awesomeness!Trove Live [..]
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2:06 am, December 20, 2017
Update 5 - 8AM PST (4PM GMT) Dec. 18 - While we do get a couple hours free of DDoS attacks periodically, they have continued to pick up again consistently. The ISP has continued to adjust to mitigate [..]
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2:06 am, December 19, 2017
Update 4 - 11:20 AM PST (7:20 PM GMT) Dec. 17 - Hey all. The attacks have persisted over the weekend with some periods of relative calm. The impacted ISPs have been working to further mitigate the att [..]
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2:06 am, December 16, 2017
Update 3 - 9:30 AM PST (5:30 PM GMT) - The DDoS attacks have continued, with some periods (usually a couple hours at a time) where things are very quiet, followed by a steep increase. Our team is work [..]
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2:06 am, December 15, 2017
Update 2 - 8:45 AM PST (4:45 PM GMT) - We just had several hours without a new attack, but they have started up again. Our network team is monitoring things closely and we're making adjustments and wo [..]
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2:06 am, December 14, 2017
Quote:
Originally Posted by Fasti
Hey there,It sounds like you're logging into a different account. Try using another email address to sign into Glyph. If you're still ha [..]
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2:06 am, December 14, 2017
Quote:
Originally Posted by Fasti
Hey everyone,As you've heard we're doing some holiday giveaways for the rest of the year. One of these giveaway events is the Log in to [..]
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2:06 am, December 14, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Brayer
Thanks Trion for including the details of the Fragments in your blog AF [..]
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2:06 am, December 14, 2017
Update 1 - 4PM PST (12AM GMT) - The DDoS attacks are still happening on very regular intervals. The active mitigation employed is what allows the game to be online at all rather than just being perpet [..]
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2:06 am, December 13, 2017
Quote:
Originally Posted by Fasti
Hey folks,You've likely noticed another increase in lag and disconnects in our games, including Trove in the last 24 hours or so.Unfortu [..]
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2:06 am, December 13, 2017
Hey folks,
You've likely noticed another increase in lag and disconnects in our games, including Trove in the last 24 hours or so.
Unfortunately, this is the result of an increase of DDoS attacks th [..]
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2:06 am, December 12, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ssj782
Is it just me, or did I get penalized for giving Trion money?And I'm ta [..]
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2:06 am, December 8, 2017
The Trove livestream is a great way to get your weekend started! Join us as we host a laid back livestream with plenty of giveaways.Trove LivestreamStart Time: Friday, December 8 at 12:30 PM PST / 8: [..]
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2:06 am, December 8, 2017
Quote:
Originally Posted by Fasti
The Trove livestream is a great way to get your weekend started! Join us as we host a laid back livestream with plenty of giveaways.Trov [..]
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2:06 am, December 6, 2017
Deck the halls with gorgeous holiday décor with the brand-new All-Pine Artis Tree Pack!
This festive assortment of holiday cheer includes fourteen new styles, three new mounts, two new a [..]
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2:06 am, December 6, 2017
Quote:
Originally Posted by Fasti
Deck the halls with gorgeous holiday décor with the brand-new All-Pine Artis Tree Pack!This festive assortment of holiday che [..]
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12:06 pm, November 27, 2017
Turkeytopia continues! Join the dev team to talk about the hotfix being released this week, the ongoing Turkey-based celebration, and much more! As usual we'll be doing our famous giveaways.Trove Li [..]
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12:06 pm, November 27, 2017
Quote:
Originally Posted by Fasti
Turkeytopia continues! Join the dev team to talk about the hotfix being released this week, the ongoing Turkey-based celebration, and mu [..]
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2:06 am, November 22, 2017
Quote:
Originally Posted by Fasti
If you can't login at all, be sure to submit a ticket right away. Our support team will work with you to get this resolved ASAP.While yo [..]
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2:06 am, November 18, 2017
Quote:
Originally Posted by Fasti
Since the console account isn't linked we'll need you to email appeals@trionworlds.com and include your gamer tag name. We can't check t [..]
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2:06 am, November 17, 2017
Quote:
Originally Posted by Fasti
Hey there,In just about 100% of cases this means you're logging into Glyph with a different email address than the one with the classes [..]
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2:06 am, November 16, 2017
Quote:
Originally Posted by Fasti
Can you provide as much info as possible so we can learn more? If you prefer, submit a ticket so the support team can work with you one [..]
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2:06 am, November 15, 2017
Trove – Adventures is an all-new, free expansion for Trove! Today we’ve taken things to a whole new level with completely revamped clubs for playing with friends, a brand-new tut [..]
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2:06 am, November 15, 2017
Quote:
Originally Posted by Fasti
Trove – Adventures is an all-new, free expansion for Trove! Today we’ve taken things to a whole new level with compl [..]
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2:06 am, November 10, 2017
We’re just days from the launch of Trove – Adventures on the PC, Mac, Xbox One and PlayStation 4! This week we’re going to take an even closer look at some epic new clu [..]
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2:06 am, November 10, 2017
Quote:
Originally Posted by Fasti
We’re just days from the launch of Trove – Adventures on the PC, Mac, Xbox One and PlayStation 4! This week we&r [..]
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2:06 am, November 8, 2017
The Suntouched Shimmerwing need your help, Trovians! Starting on November 7, 2017 fight the forces of shadow and set the stage for even greater battles ahead!
Assist a Suntouched Shimmerwing during [..]
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2:06 am, November 8, 2017
Quote:
Originally Posted by Fasti
The Suntouched Shimmerwing need your help, Trovians! Starting on November 7, 2017 fight the forces of shadow and set the stage for even [..]
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2:06 am, November 8, 2017
Quote:
Originally Posted by Fasti
As mentioned above, this comes up pretty frequently. My response will always be the same, so let's dive right into it:Using anything tha [..]
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2:06 am, November 2, 2017
Some of the biggest changes coming with Trove – Adventures are the massive update to Clubs, the big shift in how Mastery works, and what that means for Leaderboards. Let’s take a [..]
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2:06 am, October 31, 2017
Quote:
Originally Posted by Fasti
Hey there,Whenever you run into an in-game issue like not receiving a reward, go ahead and submit a ticket. The only people who can look [..]
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3:06 am, October 28, 2017
Trove – Adventures will be here before you know it, so every week we’re going to take a look at some of the new hotness each week leading up to launch on November 14th. This week [..]
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3:06 am, October 28, 2017
Quote:
Originally Posted by Fasti
Trove – Adventures will be here before you know it, so every week we’re going to take a look at some of the new hotn [..]
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3:06 am, October 25, 2017
It’s autumn in the many worlds of Trove and our penchant for pumpkin-flavored treats have driven the forces of shadow out of their gourd!
Starting on October 24th, complete seven all-new, [..]
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3:06 am, October 25, 2017
Update 4 - 12:20 PM PDT (7:20 PM GMT) - The PC and PS4 NA versions of Trove are online and ready to play. We're restarting the Xbox One and PS4 EU servers now to confirm the network issue is resolved [..]
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1:06 pm, October 24, 2017
Quote:
Originally Posted by Fasti
It’s autumn in the many worlds of Trove and our penchant for pumpkin-flavored treats have driven the forces of shadow out of t [..]
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3:06 am, October 21, 2017
Greetings, Trovians!
We are unbelievably excited to announce the name of Trove’s next free expansion: Trove - Adventures!
With Adventures we’re bringing all-new tools for tea [..]
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3:06 am, October 21, 2017
Quote:
Originally Posted by Fasti
Greetings, Trovians! We are unbelievably excited to announce the name of Trove’s next free expansion: Trove - Adventures! With [..]
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3:06 am, October 20, 2017
Calling all Trovians!
My name is Ricky “Din Othar” White, Senior Producer for Trove, and I'm here to offer you a look at the great content the team has been preparing for you ov [..]
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3:06 am, October 19, 2017
On September 26, 2017 we introduced a new system to Trovians around the world – Blocky Bonus! The first Blocky Bonus item was the gorgeous Sabaddar, Summer’s Rapture. While that [..]
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3:06 am, October 19, 2017
Quote:
Originally Posted by Fasti
For every in-game issue, like not getting a thing, definitely submit a ticket so our support team can investigate for you.
Ju [..]
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3:06 am, October 19, 2017
Quote:
Originally Posted by Fasti
On September 26, 2017 we introduced a new system to Trovians around the world – Blocky Bonus! The first Blocky Bonus item wa [..]
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3:06 am, October 18, 2017
Greetings, Trovians!
We wanted to take a moment to throw the spotlight on a wonderful member of the Trove community who has done so much for all of us, Tali!
In our early days she helped forge a hug [..]
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3:06 am, October 18, 2017
Quote:
Originally Posted by Fasti
Greetings, Trovians!We wanted to take a moment to throw the spotlight on a wonderful member of the Trove community who has done so much [..]
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1:06 pm, October 11, 2017
Quote:
Originally Posted by Morgana
Trion Gamers,Save the date! Our 7th annual Extra Life event begins on October 13th at 11:30am PT, where we'll be streaming for a full [..]
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3:06 am, October 11, 2017
Don’t let this amazing deal pass you by – the Shadow Hunter and all its costumes are on sale for 50% off through October 16th!
Bring the brooding look back with a vengeance with [..]
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3:06 am, October 11, 2017
Trion Gamers,
Save the date! Our 7th annual Extra Life event begins on October 13th at 11:30am PT, where we'll be streaming for a full 24 hours at our regular home on Twitch: https://www.twitch.tv/ [..]
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3:06 am, October 11, 2017
Quote:
Originally Posted by Fasti
Hey there,We want to keep the forum thread visible so players can see the info, but we need to make sure it avoids "naming and sham [..]
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3:06 am, October 11, 2017
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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