2:06 am, March 2, 2018
Quote:
Originally Posted by Fasti
Hey there!Most players aren't experiencing this issue so we'll want to troubleshoot things first. Usually this would be caused by an add [..]
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3:06 am, October 24, 2017
Quote:
Originally Posted by Fasti
We have a pinned post for technical issues. Try the Glyph troubleshooting listed there. If that doesn't resolve the issue, submit a tick [..]
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3:06 am, September 27, 2017
Quote:
Originally Posted by Fasti
Hey all, updating the OP as well, but we've rolled out a hotfix to all platforms. The portals will work for everyone now.
Jum [..]
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1:06 pm, August 23, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com and we'll be happy to troubleshoot with you. In the meantime, I'd recomm [..]
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3:06 am, June 14, 2017
[QUOTE=Twixler;761011]
Quote:
Originally Posted by Wontons
Are you guys gonna be updating the Hub PVP rotation with new maps anytime soon?
With the delay in pa [..]
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3:06 am, May 6, 2017
Building A Better Glyph!
We're always looking to improve your experience with our games, and more often than not, that experience begins with Glyph. We created Glyph as a way to facilitate all kinds [..]
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3:06 am, May 6, 2017
Quote:
Originally Posted by Fasti
Building A Better Glyph!We're always looking to improve your experience with our games, and more often than not, that experience begins [..]
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2:06 am, January 19, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Have you tried updating DirectX by any chance? You can find instructions on how to do that in this thread.
[..]
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2:06 am, December 17, 2016
Quote:
Originally Posted by TimW
A hotfix for Mac was just released that should address the crash you're seeing and also the crashes others were seeing using the Shadow T [..]
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2:06 am, November 7, 2016
Quote:
Originally Posted by Carthax
Thanks for submitting a ticket, Ariakai. We answer them in the order they are received, and will get back to you as soon as possible.
[..]
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2:06 am, November 6, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there Ariakai! Our CS team would be happy to look into this for you. Just submit a support ticket and they'll review it as soo [..]
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3:06 am, September 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to try updating your video drivers. If that doesn't work, submit a support ticket and pro [..]
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1:06 pm, September 8, 2016
Quote:
Originally Posted by Hesk
Hello! For any issues with updating your account information, you can do so by submitting a support ticket at support.trionworlds.com dir [..]
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3:06 am, August 11, 2016
Quote:
Originally Posted by Fasti
Glyph has added some very cool new features! Creating a new account has never been easier with our streamlined registration and new opti [..]
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3:06 am, August 11, 2016
Glyph has added some very cool new features! Creating a new account has never been easier with our streamlined registration and new options for swapping between accounts. Patch NotesGlyph Registratio [..]
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3:06 am, August 3, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! If you haven't already, you may want to give these troubleshooting steps a try. If those don't work, go ahead [..]
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3:06 am, July 4, 2016
Quote:
Originally Posted by Carthax
If you are using a Razer mouse with Razer Synapse, you may need to update Synapse. You can do so using the link below:http://www.razer [..]
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3:06 am, June 26, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks a lot for the report! I've forwarded this info to the dev team, so they'll take a look as soon as they can.
Jum [..]
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3:06 am, June 15, 2016
Quote:
Originally Posted by Fasti
Glyph Beta has added some very cool new stuff so be sure to opt in to be a Beta tester! UpdatesChanged look and feel of Sign-In dialogue [..]
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3:06 am, June 15, 2016
Glyph Beta has added some very cool new stuff so be sure to opt in to be a Beta tester! UpdatesChanged look and feel of Sign-In dialogues.
Streamlined new account creation.Can quickly create a brand [..]
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3:06 am, June 8, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having trouble updating! Please try these troubleshooting steps and see if any of them work for you. If not, [..]
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3:06 am, May 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everyone! If you're still having trouble with this, give these troubleshooting steps a try. If those don't work, contact our [..]
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1:06 pm, May 7, 2016
Quote:
Originally Posted by Avarem
We are considering options for updating health regen to be a stat that is useful and worth collecting. Definitely interested in opinion [..]
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1:06 pm, April 28, 2016
Quote:
Originally Posted by Hesk
Hello crotton989! For issues with crashing, we're likely going to need you to submit a ticket directly to our helpdesk. In the meantime, [..]
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1:06 pm, April 6, 2016
Quote:
Originally Posted by Avarem
I'll look in to why the date is wrong and we'll be updating it there. Half of the proceeds are going to Extra Life either way, no looph [..]
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2:06 am, February 13, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having trouble updating Glyph! To start, I'd suggest reviewing some of the basic troubleshooting steps we ha [..]
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2:06 am, November 3, 2015
Quote:
Originally Posted by Fasti
==Features==Movember is live! Get your Movember pack from the Trove Store for 100 Cubits.
50% Bonus Shadow Shards from the Shadow Tower [..]
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2:06 am, November 3, 2015
==Features==Movember is live! Get your Movember pack from the Trove Store for 100 Cubits.
50% Bonus Shadow Shards from the Shadow Tower chests
The Fun Police Mag Rider is now on sale for only 500 Cred [..]
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3:06 am, October 22, 2015
Quote:
Originally Posted by Avarem
This is good feedback, I'm updating the tooltip description to be more precise. We don't currently have the capability to display the s [..]
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3:06 am, September 13, 2015
Quote:
Originally Posted by Fasti
What graphics card do you have on that computer? You may want to try updating the graphics card driver. If the problem continues, try ve [..]
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1:06 pm, July 11, 2015
Update 4: Things are looking good, and we're back online. We're still monitoring things closely, so if there are anymore issues, we'll be all over it.
Update 3: Some quick updates are being applied t [..]
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3:06 am, July 9, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by mentadoll
When I restarted my glyph, and tried updating trove to log in it did [..]
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3:06 am, June 20, 2015
Quote:
Originally Posted by Fasti
Hey there,Make sure to email support@trovegame.com, or submit a ticket. When you do, attach the results of these network tests as well, [..]
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3:06 am, June 4, 2015
Quote:
Originally Posted by Fasti
Are you still having this same error? Where do you have Glyph and Trove installed on your PC? You may want to remove Glyph and install [..]
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3:06 am, June 2, 2015
Quote:
Originally Posted by Fasti
Try these steps for me, just to be safe. A new driver for Nvidia was released today, so if you have an Nvidia graphics card, try updatin [..]
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3:06 am, June 2, 2015
Quote:
Originally Posted by Morgana
Updating the above notes to add:ADVENTURING* The Adventurer's Bento Box has been retired. The Neon Dragon Kami Box Adventure Box is n [..]
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3:06 am, May 5, 2015
Quote:
Originally Posted by Avarem
Hey guys, this sounds annoying. I want to get a little more info:Do you need to full download every time we patch, or rarely? We've had [..]
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3:06 am, April 30, 2015
Quote:
Originally Posted by Doc_L
Are you getting continuous FPS drops, or are you getting frame pauses (screen stops updating for a fraction of a second)?
Jum [..]
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3:06 am, April 16, 2015
Quote:
Originally Posted by Junebug
Bummer! That flipped UV bug has been a thorn in my side as well. Popcorn fixed an old bug with particle orientation, which means that [..]
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2:06 am, March 20, 2015
Quote:
Originally Posted by Doc_L
Maledictam, Have you tried repairing your installation? It's possible one of the player animations was corrupted when updating your ga [..]
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2:06 am, March 17, 2015
Quote:
Originally Posted by Avarem
Hey all - broadcast in game and we're updating messaging, but we're bumping this to Wednesday. We found some issues that we need to fix [..]
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2:06 am, February 26, 2015
Quote:
Originally Posted by Avarem
If we did a rollback people who got legit good stuff during that time would be upset. This is one of those situations that was/is no wi [..]
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2:06 am, January 15, 2015
Quote:
Originally Posted by Doc_L
Quote:
Originally Posted by Crochat
I was getting the OpenGl error util the last hotfix. Apparently, this [..]
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2:06 am, October 30, 2014
Quote:
Originally Posted by Doc_L
Savvy,I just took a look at the game logs, and it appears your video card is an Intel HD card using drivers from August 15, 2010 (very o [..]
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12:24 pm, October 28, 2014
World plants now grant group loot again
Adventure worlds now spin up new worlds with slightly fewer players
Candy Corn now drops from Shadow Arenas. All arenas drop one. +1 20% of the time in U4 and [..]
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