3:06 am, April 14, 2018
Quote:
Originally Posted by Fasti
Hey there, folks.We appreciate all the feedback regarding the issue with some previous purchases being granted again to some players. On [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tolerant
Does everyone get a "free" reset to their primary club?
[..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Please post in an existing thread for a specific issue. Don't create new threads to ask for compensation regarding issues being discusse [..]
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2:06 am, February 21, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by CapnTropical
Its come to my attention that the devs do nothing to stay in touc [..]
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2:06 am, February 9, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Trovingnion
You already removed double karma on boxes, now you added this horr [..]
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2:06 am, January 25, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Arion4K
Will there ever be an infinite survival mode? The higher you last, the [..]
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3:06 am, October 25, 2017
Quote:
Originally Posted by Fasti
Hey folks,Thanks for the feedback. We're modifying permissions so that players of each rank can be granted permission to promote up to t [..]
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3:06 am, October 11, 2017
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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3:06 am, October 4, 2017
Update #5 - 1PM PDT (8PM GMT) - All versions of Trove are online now. Thanks so much for being awesome!Update #4 - 12:15 PM PDT (7:15 PM GMT) - Sorry for the delayed update, folks. Trove on PS4 North [..]
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3:06 am, September 22, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by laethiem
I am asking you to PLEASE PLEASE PLEASE consider adding a reporting s [..]
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3:06 am, September 21, 2017
Quote:
Originally Posted by Fasti
Can you provide details on how this happened? The more specific you can be the better. I'll get this sent over to QA but knowing how to [..]
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3:06 am, September 16, 2017
Every Year, Trion Worlds participates in the Extra Life event, a charity campaign devoted to raising funds for Children’s Miracle Network hospitals. 2017 marks our 7th year participating as [..]
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3:06 am, September 16, 2017
Quote:
Originally Posted by Morgana
Every Year, Trion Worlds participates in the Extra Life event, a charity campaign devoted to raising funds for Children’s Mi [..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Thanks for the feedback. We're sorry to see you go but we can understand your concerns.1. Bug fixes are handled based on priority. For t [..]
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3:06 am, August 5, 2017
Quote:
Originally Posted by Din Othar
Quote:
Originally Posted by Gindulf
A few questions, mostly from the last thread as only a couple were [..]
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3:06 am, July 6, 2017
Quote:
Originally Posted by Fasti
Looks like the ability to post screenshots in our forums is working like a champ.Feel free to post your screenshots of "Atlantis.&q [..]
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3:06 am, June 3, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Zander
The thread would end if one of them posted a reply here letting all of [..]
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1:06 pm, May 9, 2017
Quote:
Originally Posted by TrionBrasse
Hey everyone, We held some lengthy discussions internally today, and wanted to give everyone an update on our policy regarding Cl [..]
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3:06 am, April 21, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! The missing credits were likely due to a temporary server hiccup that occurred this morning. Those should show up agai [..]
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3:06 am, April 19, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by TotalBlank
So I received another reply from customer support and guess [..]
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2:06 am, March 16, 2017
Quote:
Originally Posted by Fasti
Trove® Launch Celebration Razer Controller Giveaway ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. [..]
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12:06 pm, March 9, 2017
Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what’s ahead for Trove.
For Xbox One players you&rsq [..]
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12:06 pm, March 9, 2017
Quote:
Originally Posted by Fasti
Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what [..]
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12:06 pm, March 9, 2017
Quote:
Originally Posted by Fasti
Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what [..]
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2:06 am, March 3, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by rnsthn
Devs? GMs? Any ideas?
I followed up on this for you. The su [..]
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2:06 am, February 5, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Randapi
happened to me and i cant log, i have sent a msg to support 2 d [..]
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2:06 am, January 13, 2017
Quote:
Originally Posted by Fasti
I've moved the thread to the Xbox One General Discussion forum and changed the title of the thread to fit the specific feedback.The cons [..]
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12:06 pm, December 29, 2016
Quote:
Originally Posted by Hesk
Hello! I've looked into your issue and I was unable to locate a recent purchase of credits on PS4. If you're certain you made the purchas [..]
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12:06 pm, November 24, 2016
Quote:
Originally Posted by Hesk
Hello! Please refer to this article on the current network issues: http://forums.trovegame.com/showthre...DOS-Challenges If you feel yo [..]
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12:06 pm, November 24, 2016
Quote:
Originally Posted by Hesk
Hello! For any players who continue to have issues logging in, please make sure you have completely closed and then re-opened Glyph, as w [..]
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2:06 am, November 24, 2016
Hello all,
We know that many of you have recently experienced difficulty connecting to our games over the past couple weeks. It’s been disruptive and frustrating – we hear you lou [..]
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2:06 am, November 24, 2016
Quote:
Originally Posted by TrionBrasse
Hello all, We know that many of you have recently experienced difficulty connecting to our games over the past couple weeks. It&am [..]
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2:06 am, November 3, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I forwarded your info regarding the contest reward delay to the team so they can investigate. We definitely want to ma [..]
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3:06 am, September 8, 2016
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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1:06 pm, September 6, 2016
Quote:
Originally Posted by Hesk
Hello! I can confirm that scamming is a violation, and if confirmed the items will be returned. However, I've investigated your account a [..]
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3:06 am, September 1, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Dusty_Mustard
I find this absolutely hysterical. To think all the hope we had [..]
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3:06 am, August 31, 2016
Quote:
Originally Posted by Twixler
Keep in mind that questions regarding 'data-mined' content may and probably will not be answered. We have addressed this in the past [..]
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3:06 am, August 31, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Bobfishkins23
You will recieve 30 days.
Confirmed. The XP Coin is [..]
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1:06 pm, August 9, 2016
Quote:
Originally Posted by Hesk
Hello! I see that you've successfully created a ticket regarding your lost staff. While we do answer tickets in the order they're receive [..]
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3:06 am, August 9, 2016
Quote:
Originally Posted by Fasti
We've heard feedback from players regarding friend requests and it's something we recognize would benefit from some work. With the frien [..]
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1:06 pm, August 2, 2016
Quote:
Originally Posted by Fasti
The people who change the items in the Chaos Chests are different from the people who work on fixing bugs. The Trove team consists of en [..]
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3:06 am, July 29, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Suntukan
About a week ago, I posted a thread here about a potential Pinata dup [..]
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3:06 am, July 29, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ResoluteZ
I had no idea where to post this, so I posted it here .-. I posted a [..]
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3:06 am, July 21, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! The best way to report a player is to create a support ticket so our CS team can review the incident. In the future, p [..]
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3:06 am, July 16, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Treehugginsanta
There is something horrible going on here IMO. The disregard t [..]
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3:06 am, July 6, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Spandex
why should we the players that want good changes for the gameeven ask [..]
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3:06 am, July 3, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you submit a support ticket, our CS team may be able to help you recover your lost Class Coin. Regarding your crash [..]
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3:06 am, July 1, 2016
Quote:
Originally Posted by Fasti
Trove Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE [..]
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3:06 am, June 24, 2016
Quote:
Originally Posted by ZamboniChaos
I'm glad to hear you're enjoying Trove! Regarding the lag issues you're experiencing, you may want to try these troubleshooting s [..]
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3:06 am, June 18, 2016
Hey all,
We're sending out surveys to some of our players to ask a few questions so we can get additional feedback.
I just wanted to call it out so you know that it's for realsies. If you get an ema [..]
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3:06 am, June 18, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by PowerDj
What I mean by the title of this thread is that the devs listen so lit [..]
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3:06 am, June 18, 2016
Quote:
Originally Posted by Fasti
Hey all,We're sending out surveys to some of our players to ask a few questions so we can get additional feedback.I just wanted to call [..]
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3:06 am, June 17, 2016
Quote:
Originally Posted by Fasti
Greetings Trovians! We’re so thrilled to see you here and taking part in our community! We strive to make the Trove communi [..]
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3:06 am, June 4, 2016
Hey Adventurers, or, er, Trovians!
We're going to come offline for approximately 1 hour on Saturday to address an issue regarding the leaderboards and the prizes that will be sent on Monday.
Downtime [..]
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3:06 am, June 4, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hey Adventurers, or, er, Trovians! We're going to come offline for approximately 1 hour on Saturday to address an issue [..]
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3:06 am, June 1, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for the report! I've contacted our dev team regarding this bug, so they'll investigate this as soon as they can.
[..]
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3:06 am, May 28, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry for the confusion regarding this sale. For details on how to contact our support team, click on this link. Hope [..]
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3:06 am, May 13, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SloWolfe
Why not make the tomes list how many dungeons are needed to be comple [..]
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3:06 am, April 19, 2016
Quote:
Originally Posted by Fasti
Trove Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE [..]
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3:06 am, April 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there Swegdon! Regarding your crashing issue, we have several troubleshooting steps on our support site that you may want to t [..]
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3:06 am, April 12, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Arion4K
Let's spread awareness regarding this matter.
We're takin [..]
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3:06 am, April 2, 2016
Quote:
Originally Posted by Fasti
Hey folks,I hope you all feel welcome and encouraged to post feedback to us regarding the game. Just remember that you may disagree with [..]
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3:06 am, March 30, 2016
Quote:
Originally Posted by Twixler
All the PVP maps are going to be switched out in the VERY NEAR future. I have been working hard to explore different club worlds and [..]
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2:06 am, March 23, 2016
Quote:
Originally Posted by Fasti
We've veered off course, unfortunately. I've added info to the original post regarding getting free Classes here, so if anyone has feedb [..]
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2:06 am, March 17, 2016
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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2:06 am, March 6, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I just reviewed your recent ticket, and I'm afraid you may need to get in touch with your bank regarding this issue. B [..]
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2:06 am, February 14, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having problems with your club world. Fortunately, if you get in touch with our Customer Support team, they [..]
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2:06 am, February 11, 2016
Quote:
Originally Posted by Fasti
We have a post from Avarem describing the changes, and we're reading over the feedback there. Please post in that previous thread regard [..]
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2:06 am, February 11, 2016
Quote:
Originally Posted by Fasti
Sorry for the cut and paste. We have a post from Avarem describing the changes, and we're reading over the feedback there. Please post i [..]
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2:06 am, February 1, 2016
Quote:
Originally Posted by Fasti
We'd like to be able to get word out to everyone on the changes in one spot, because it's not very easy to track a large number of threa [..]
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2:06 am, January 29, 2016
Quote:
Originally Posted by Fasti
Hey folks,We appreciate the feedback regarding these types of giveaways, and the reality is that our Terms of Use isn't currently equipp [..]
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2:06 am, January 22, 2016
Update 2 - 12:15 PM PST - We're online, but there will be a queue for a while. Unfortunately, there's a bug that is causing your queue time to show up as {0}. Estimated Wait {1}. This is just a disp [..]
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12:06 pm, January 21, 2016
Update 1 – 5:45 PST (1:45 AM GMT):
Hey all,
Avarem here.
We wanted to provide you with an update on our progress: right now the data transfer is moving more slowly than we had initially anti [..]
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2:06 am, January 20, 2016
Quote:
Originally Posted by Fasti
Trove® Centaur Mount Fan Art ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND [..]
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2:06 am, January 19, 2016
Quote:
Originally Posted by Fasti
Greetings Trovians,The big day is here! We're going offline on Tuesday to start the transfer to our brand new database.The servers will [..]
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2:06 am, January 19, 2016
Greetings Trovians,
The big day is here! We're going offline on Tuesday to start the transfer to our brand new database.
The servers will go offline at 6:00 AM PST (2:00 PM GMT) and expected downt [..]
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2:06 am, January 18, 2016
Quote:
Originally Posted by Fasti
If you had an in game discussion with a player regarding the terms of a trade, but the ended up swapping out the item, you can submit a [..]
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12:06 pm, January 17, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Onikrex
Man.. I understand stuff happens.. but this is getting old ._.
[..]
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2:06 am, January 16, 2016
Quote:
Originally Posted by Fasti
For any questions regarding current server issues, or the upcoming extended downtime to change to the new database, please read this pre [..]
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2:06 am, January 16, 2016
Quote:
Originally Posted by Fasti
Sorry for any confusion regarding the downtime today. Here is the downtime notice for anyone who hasn't seen it.We didn't have downtime [..]
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2:06 am, December 31, 2015
Quote:
Originally Posted by Fasti
Hey there, isil. Sorry for the delayed response, but we were following up and making sure there was info to share first. You should have [..]
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2:06 am, December 23, 2015
Update 2 - I've created a post regarding the recent downtime here. Please take a look, when you get a chance. Thanks!Update 1 - All servers are back online and working normally. We're increasing the n [..]
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2:06 am, November 18, 2015
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by Bobfishkins23
Can you still get the wings if you make a purchase now? for exa [..]
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2:06 am, November 13, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Jonesso
So what you are saying is those who did play for 24 hours or more can [..]
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2:06 am, November 9, 2015
Quote:
Originally Posted by Fasti
BigStackedBlock,As others have pointed out, we have rules in place that fit our specifics games. Since ArcheAge is a very different worl [..]
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12:06 pm, November 6, 2015
Update 8: 8:35 PM PST - Everything remains stable, so we should be all set. Thanks again for your patience!Update 7 - 7:40 PM PST - Things are looking up, but we're keeping a close eye on things to b [..]
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3:06 am, September 23, 2015
Quote:
Originally Posted by Fasti
Hey all,Thanks for the feedback regarding chat! The issue with it being cutoff has been fixed, but it looks like some of you didn't get [..]
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3:06 am, September 5, 2015
Quote:
Originally Posted by Fasti
Hey folks,We have a thread started by Avarem regarding these changes, so please post in that thread. I want to make sure we can hear all [..]
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1:06 pm, July 31, 2015
Quote:
Originally Posted by Fasti
Hi! Take a look at this thread regarding the missing Club World chests. I will follow up on dates for other fixes to Club World bugs, b [..]
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3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone,Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we jus [..]
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3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone, Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we j [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone, Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we j [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone, Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we j [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone, Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we j [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone, Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we j [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone, Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we j [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone,Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we jus [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone,Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we jus [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone,Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we jus [..]
View
3:06 am, July 15, 2015
Quote:
Originally Posted by Fasti
Hi everyone,Resolving these queues is our top priority at the moment, and we are taking steps to reduce them every day. The patch we jus [..]
View