3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Hey all,We're digging into this now. What you're seeing isn't compensation this appears to be a bug. Once we've gotten to the bottom of [..]
View
2:06 am, February 7, 2018
Greetings, Trovians!
Earlier today we had an unexpected issue arise with the Levantis WV-4 Hoverboard mount appearing in the Trove Store as the Blocky Bonus (BB) item. The BB item was intended to be [..]
View
2:06 am, February 7, 2018
Quote:
Originally Posted by Fasti
Greetings, Trovians! Earlier today we had an unexpected issue arise with the Levantis WV-4 Hoverboard mount appearing in the Trove Stor [..]
View
2:06 am, February 7, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Fero_925
The Square Necessaities pack does not appear to be on the PlayStation [..]
View
2:06 am, November 22, 2017
Quote:
Originally Posted by Fasti
If you can't login at all, be sure to submit a ticket right away. Our support team will work with you to get this resolved ASAP.While yo [..]
View
2:06 am, November 21, 2017
Quote:
Originally Posted by Fasti
The team has definitely been following along as some players have found unexpected methods for Adventurine gathering. These methods stil [..]
View
3:06 am, September 28, 2017
Quote:
Originally Posted by Fasti
Hey everyone,We wanted to follow up on the issue that occurred yesterday (September 26th) when 1 year of Patron status briefly appeared [..]
View
1:06 pm, August 18, 2017
Quote:
Originally Posted by Fasti
Patch NotesTrovian AtlasThe Portal Tower in the Hub World has been replaced with the Sun Goddess Statue!
The Sun Goddess Statue is surro [..]
View
1:06 pm, August 18, 2017
Patch NotesGem Stat Augment and Reroll SystemImprove or change a stat on a gem using the new Gem Forge!
The recipe to craft a personal Gem Forge can be found in an Adventurer's Crafting Bench under th [..]
View
3:06 am, July 1, 2017
Quote:
Originally Posted by PostCard
Trovian AtlasThe Portal Tower in the Hub World has been replaced with the Sun Goddess Statue!
The Sun Goddess Statue is surrounded by [..]
View
3:06 am, June 20, 2017
Quote:
Originally Posted by Fasti
Hey folks,This morning we were in the process of setting up hotfixes for the issue with Contests not properly displaying on consoles whe [..]
View
1:06 pm, June 4, 2017
Quote:
Originally Posted by Fasti
Update 1 - 12:30 AM PDT (7:30 PM GMT) - We're restarting the PS4 servers now to remove the unexpected login issues. More updates to come [..]
View
1:06 pm, June 4, 2017
Update 2 - 1AM PDT (8 AM GMT) - The restart resolved the login issue and we're online again. Thanks all!Update 1 - 12:30 AM PDT (7:30 PM GMT) - We're restarting the PS4 servers now to remove the unexp [..]
View
3:06 am, May 2, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by EnzoBit
I love how this did absolutely nothing. nothing has been fixed for me [..]
View
3:06 am, April 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was still moving up the queue, but I'm sorry you haven't received a reply yet. Our team is wor [..]
View
12:06 pm, March 16, 2017
Quote:
Originally Posted by Hesk
Hello! I've submitted a bug report on this issue, so please keep an eye on upcoming patch notes for any potential fixes.
Jump [..]
View
2:06 am, February 16, 2017
Quote:
Originally Posted by Fasti
Hey everyone!We're bringing the Xbox One and PS4 versions of Trove offline on Thursday, February 16, 2017 at 9AM PST (5PM GMT). This dow [..]
View
2:06 am, February 16, 2017
Hey everyone!
We're bringing the Xbox One and PS4 versions of Trove offline on Thursday, February 16, 2017 at 9AM PST (5PM GMT). This downtime is for back end maintenance. There will be no patch wi [..]
View
2:06 am, November 24, 2016
Quote:
Originally Posted by Fasti
Hotfix - This update is being pushed out to servers now. There's no downtime needed.The Wings of Unexpected Ascension were accidentally [..]
View
2:06 am, November 24, 2016
Hotfix - This update is being pushed out to servers now. There's no downtime needed.The Wings of Unexpected Ascension were accidentally smuggling a Class Coin in the claimable pair from the Trove Stor [..]
View
2:06 am, November 22, 2016
Quote:
Originally Posted by PostCard
Turkeytopia There is a special series of objectives granting 5 gem booster boxes, an Empowered Gem box, 2 Battle Boxes, 5 Re-gemerato [..]
View
2:06 am, November 22, 2016
Turkeytopia There is a special series of objectives granting 5 gem booster boxes, an Empowered Gem box, 2 Battle Boxes, 5 Re-gemerators, a Ninth Life, and 25 Dragonite! But act quick; these only last [..]
View
12:06 pm, November 10, 2016
Update 2 - We're patched up and back online. Thanks everyone.
Update 1 - We're doing another restart to resolve the connection issues. With this unexpected downtime this evening we're going to roll o [..]
View
2:06 am, November 10, 2016
Update 1 - We're doing another restart to resolve the connection issues. With this unexpected downtime this evening we're going to roll out the patch now. Once the patch is completed we'll come back o [..]
View
3:06 am, October 18, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Battl3K1ng69
any update yet from admin?
Yes indeed!Hi there. :)Our [..]
View
3:06 am, September 16, 2016
Quote:
Originally Posted by Fasti
Please keep the conversation on the topic of the OP. Don't use the forums for name calling or arguing with other players about their rel [..]
View
3:06 am, July 7, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by _Jimmy
Its has been almost 8 hours and still no update on whats going on
[..]
View
3:06 am, March 30, 2016
Update 5 - 5:20 PM PDT (1:20 AM GMT) - Trove is back online! We're going to keep an eye out for any lingering issues. It does appear that Credit purchases in Trove are not possible at the moment, but [..]
View
3:06 am, March 30, 2016
Quote:
Originally Posted by Fasti
Hey all! We're working to address the issue that's preventing players from access any of our games, including Trove. Sorry for the une [..]
View
3:06 am, March 30, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Shadower2020
Why is it taking so long to fix this? This seems like it would be [..]
View
2:06 am, March 3, 2016
Quote:
Originally Posted by ZamboniChaos
Hi Flarice! If you're still having this problem, contact Customer Support and they may be able help. Best of luck!
Jum [..]
View
12:06 pm, February 6, 2016
Quote:
Originally Posted by Fasti
Hey folks, We're investigating the unexpected crash now and hope to have it resolved soon. I don't have an estimate just yet, but will [..]
View
12:06 pm, February 6, 2016
Update 2 - 7:20 PM PST (3:20 AM GMT) - We're online and things are looking better. The team is still watching the network closely, just in case of any issues. Thanks for your patience!Update 1 - 7PM P [..]
View
2:06 am, January 23, 2016
Update 1 – 5:45 PST (1:45 AM GMT):
Hey all,
Avarem here.
We wanted to provide you with an update on our progress: right now the data transfer is moving more slowly than we had initially a [..]
View
12:06 pm, January 21, 2016
Update 1 – 5:45 PST (1:45 AM GMT):
Hey all,
Avarem here.
We wanted to provide you with an update on our progress: right now the data transfer is moving more slowly than we had initially anti [..]
View
2:06 am, January 15, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Blackwing2112
Could you not just wait till the 48 hour maint days I mean serio [..]
View
2:06 am, January 14, 2016
Greetings Trovians!
Uptime and stability improvements have been our technical teams’ #1 priority. We’d like to share the next important step: A full upgrade and replacement of ou [..]
View
2:06 am, December 27, 2015
Update 4 - A few server clusters are experiencing issues, so we're doing some individual server restarts, and have lowered our population cap. We'll have queues a bit longer, so please bear with us.Up [..]
View
12:06 pm, November 25, 2015
Update 7: (6:20 PM PST / 2:20 AM GMT) We'll be unlocking the servers soon, but will have queues as we monitor our status. Update 6: (5:20 PM PST / 1:20 AM GMT) Servers are restarting, and we'll be doi [..]
View
2:06 am, November 25, 2015
Update 6: (5:20 PM PST / 1:20 AM GMT) Servers are restarting, and we'll be doing some testing. Expect another update in 1 hour, if we're still offline.Update 5: (3:30 PM PST / 11:30 PM GMT) To resolve [..]
View
12:06 pm, November 13, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by bahoin
So there is a bug or something that is letting people clear fast runs o [..]
View
2:06 am, November 6, 2015
Quote:
Originally Posted by Fasti
Hey all,We just ran into an issue with some unexpected downtime, but are restarting the system now. Because this was not a database issu [..]
View
2:06 am, November 6, 2015
Update 1: We're back online and playable. Sorry for the unexpected downtime.
Hey all,
We just ran into an issue with some unexpected downtime, but are restarting the system now. Because this was not a [..]
View
2:06 am, November 5, 2015
Quote:
Originally Posted by Fasti
This is fair feedback. I can try to provide more insight to alleviate any remaining confusion. The issue isn't that we've run out of spa [..]
View
3:06 am, October 7, 2015
Quote:
Originally Posted by Fasti
Game Updates Except in instances of very high load, you will default to the hub located in the region selected in Glyph.
Bug Fixes Fix [..]
View
3:06 am, October 7, 2015
Game UpdatesExcept in instances of very high load, you will default to the hub located in the region selected in Glyph.
Bug FixesFixed an issue where the UI was too large at very low resolutions
Fix [..]
View
3:06 am, September 18, 2015
Quote:
Originally Posted by Mr. E
Quote:
Originally Posted by Oopsssorry
Good day. I ran into a very stupid problem, the fact is that when I [..]
View
3:06 am, September 14, 2015
Update 4: The issue has been resolved, and players can sign in as normal. We're keeping a close eye on things. Thanks!
Update 3: Looks like some players are getting stuck at the User Acknowledgement [..]
View
3:06 am, July 28, 2015
Quote:
Originally Posted by Fasti
Hello everyone!Due to an unexpected database issue we will be bringing down the servers to investigate. I will keep this thread up to da [..]
View
3:06 am, July 28, 2015
Hello everyone!
Due to an unexpected database issue we will be bringing down the servers to investigate.
We anticipate our down time to be approximately 2 hours, but will update this thread as we c [..]
View
3:06 am, July 24, 2015
Quote:
Originally Posted by Fasti
Hey everyone! After the unexpected crash earlier, the process of loading players into the world is going more slowly tan it should, and [..]
View
3:06 am, July 17, 2015
Quote:
Originally Posted by Fasti
Hello everyone! We're restarting the Trove servers after an unexpected crash. We want to make sure we avoid future crashes, so we're do [..]
View
3:06 am, July 17, 2015
Update: We're back online and ready to play! Thanks for your patience. We had another issue that caused the forums to be unavailable for a little while there as well, but we're all set now.
Hello eve [..]
View
1:06 pm, July 11, 2015
Quote:
Originally Posted by Fasti
Hey everyone,We had an unexpected authentication server crash, and are working to bring it back online as quickly as possible. Please ke [..]
View
1:06 pm, July 11, 2015
Update 4: Things are looking good, and we're back online. We're still monitoring things closely, so if there are anymore issues, we'll be all over it.
Update 3: Some quick updates are being applied t [..]
View
3:06 am, June 10, 2015
Quote:
Originally Posted by Fasti
Hi folks! As you noticed, we had an unexpected crash earlier that caused some players to lose progress. Generally, this is a pretty sho [..]
View
12:06 pm, January 14, 2015
Quote:
Originally Posted by Avarem
* Fixed bug where riding a ball mount as a Dracolyte was too awesome * Fixed bug where mag rails would sometimes slow or stop unexpecte [..]
View
12:06 pm, January 14, 2015
* Fixed bug where riding a ball mount as a Dracolyte was too awesome
* Fixed bug where mag rails would sometimes slow or stop unexpectedly
* Fixed crash which was happening for some OpenGL using pla [..]
View
12:06 pm, November 11, 2014
Quote:
Originally Posted by Avarem
Quick reminder that downtime tomorrow is planned to be 3 hours. We're posting these notes early but downtime may be extended and this p [..]
View
12:06 pm, November 11, 2014
Quick reminder that downtime tomorrow is planned to be 3 hours. We're posting these notes early but downtime may be extended and this patch may be delayed if we find an unexpected bug.
* It's Movember [..]
View