2:06 am, March 8, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Apofeoz
It happened 30 minutes ago and it happens a second time, but this time [..]
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2:06 am, March 2, 2018
Quote:
Originally Posted by Fasti
Hey there!Most players aren't experiencing this issue so we'll want to troubleshoot things first. Usually this would be caused by an add [..]
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2:06 am, February 21, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by CapnTropical
Its come to my attention that the devs do nothing to stay in touc [..]
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3:06 am, October 20, 2017
Quote:
Originally Posted by Morticus
Strange. Looks like a shader issue with the new hatch blocks.What were your video settings at the time you were playing?
J [..]
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3:06 am, October 11, 2017
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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1:06 pm, October 3, 2017
Quote:
Originally Posted by Hesk
Please try these suggestions, and if the issue persists, contact support.trionworlds.com. https://support.trionworlds.com/hc/e...raphics [..]
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3:06 am, August 16, 2017
Quote:
Originally Posted by Fasti
I straight up LOVE druids in video games. I'd grown up knowing about real world druids, but when I saw the concept in D2 I fell in love. [..]
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3:06 am, August 5, 2017
The Eclipse hits Trove on August 22 and brings with it a powerful new tool in the fight against the forces of shadow – Gem Forging! Get a video preview of the new system by watching this:W [..]
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3:06 am, July 21, 2017
Quote:
Originally Posted by ZamboniChaos
Thanks for the heads up! I just forwarded this report and the video you recorded on to the team so they can investigate.
[..]
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1:06 pm, July 18, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please try these steps, and submit a support ticket at support.trionworlds.com if it continues. http [..]
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3:06 am, July 13, 2017
Quote:
Originally Posted by Morticus
Quote:
Originally Posted by PandaGaming
Me and a friend decided to have some 'fun' if I can even call t [..]
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3:06 am, June 24, 2017
Quote:
Originally Posted by Fasti
We want our forums to be a place where we can inform players of upcoming news and they can provide us with constructive feedback. Unfort [..]
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1:06 pm, June 20, 2017
Quote:
Originally Posted by Hesk
Hello! I would recommend these steps:https://support.trionworlds.com/hc/e...raphics-IssuesIf the issue persists, please submit a support [..]
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3:06 am, June 17, 2017
Quote:
Originally Posted by Fasti
I added the YT video to the OP. I'm editing the video to remove the 4 minutes of nothing at the front so it should be gone in the next h [..]
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3:06 am, May 12, 2017
The Megalithic Update brings more than dinosaurs into the Trovian landscape – prepare for BIG adventure in brand new Minigames! Minigames are a new event type that provide more options for [..]
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3:06 am, May 12, 2017
Quote:
Originally Posted by Fasti
The Megalithic Update brings more than dinosaurs into the Trovian landscape – prepare for BIG adventure in brand new Minigam [..]
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3:06 am, May 6, 2017
Quote:
Originally Posted by Fasti
I'm closing up the thread because it has a very narrow purpose - never change the Knight play mechanics for any reason. We're an MMO wit [..]
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3:06 am, April 29, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you upload your video to YouTube and provide the link here, I'd be happy to pass it along to the team so they can i [..]
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1:06 pm, April 9, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by MotherGoddes
Hey guys I made a video for Trove. Hope you guys enjoy it ! Adve [..]
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3:06 am, March 31, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Have you already tried basic video and graphics troubleshooting? If so, submit a ticket and attach your DxDiag report [..]
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3:06 am, March 29, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by EnzoBit
First off, I'm in shock. You've been banned for speaking the truth abo [..]
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2:06 am, March 24, 2017
Quote:
Originally Posted by ZamboniChaos
I'm afraid I'm having trouble understand the issue you're encountering. I attempted to reproduce the bug based on the information [..]
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2:06 am, March 22, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Would it be possible to get a video of this bug so I can pass it along to our QA team? So far, they haven't been able [..]
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2:06 am, March 16, 2017
Quote:
Originally Posted by Fasti
Trove® Launch Celebration Razer Controller Giveaway ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. [..]
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2:06 am, March 15, 2017
The wait is over – Trove has officially launched on the Xbox One and PS4! Join up with the millions of players who explored Trove’s beta since we opened the floodgates in December. [..]
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2:06 am, February 27, 2017
Quote:
Originally Posted by Carthax
I would suggest making sure that your video card's drivers are up to date. You should be able to check on AMD's website to update thes [..]
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12:06 pm, February 14, 2017
Quote:
Originally Posted by Hesk
Hello! I would recommend following these steps, and submitting a support ticket at support.trionworlds.com if the issue persists.https:// [..]
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2:06 am, February 12, 2017
Quote:
Originally Posted by ZamboniChaos
Do you have multi-threading enabled by any chance? If so, I'd disable it and see if notice an increase in performance. You may al [..]
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2:06 am, February 11, 2017
Quote:
Originally Posted by Fasti
Hi! I've got a birthday coming up on Monday and wanted to come here begging for gifts. :D I'm someone who spends a substantial amount [..]
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2:06 am, February 8, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I've forwarded your video and the rest of the info over to our dev team so they can look into this. Thanks for the rep [..]
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2:06 am, February 3, 2017
¡La Beta Abierta de Trove ya está disponible en mas partes del mundo!
Trove es un videojuego gratuito y ya está disponible para descargar en Xbox One en los siguient [..]
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2:06 am, February 3, 2017
Quote:
Originally Posted by Fasti
¡La Beta Abierta de Trove ya está disponible en mas partes del mundo!Trove es un videojuego gratuito y ya est&a [..]
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12:06 pm, January 26, 2017
Quote:
Originally Posted by Hesk
Hello! Please make sure to try the Trove steps in this link:https://support.trionworlds.com/hc/e...raphics-IssuesIf the issue continues, [..]
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2:06 am, January 4, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Granitore
THURSDAY??? THURSDAY??? He Fasti: just a Suggestion: it should be TO [..]
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2:06 am, December 8, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pennry
More lies. Either lying now or before.
Please keep feedback [..]
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2:06 am, December 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may find a few additional steps in this support article that may help. If not, submit a ticket and provide our CS [..]
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12:06 pm, December 1, 2016
Quote:
Originally Posted by Hesk
Hello! I would recommend using the Repair option in Trove (right click on the Trove sidebar in Glyph, then choose Repair and then Yes). I [..]
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2:06 am, November 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to give these troubleshooting steps a try and see if that helps. If not, submit a support ticket and atta [..]
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2:06 am, November 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You might find these support articles helpful: Resolving Crashing Issues Resolving Video And Graphics Issues If thos [..]
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2:06 am, November 7, 2016
Quote:
Originally Posted by Carthax
There could be several things causing this kind of issue. It could be that one particular system doesn't have the correct DirectX file [..]
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12:06 pm, November 1, 2016
Quote:
Originally Posted by Hesk
Hello! Please try the steps here, and submit a support ticket at support.trionworlds.com if you continue having issues.https://support.tr [..]
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3:06 am, October 29, 2016
Quote:
Originally Posted by ZamboniChaos
Hmm, it doesn't appear our team has been able to reproduce this bug internally. If you're seeing this often and able to capture v [..]
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3:06 am, October 25, 2016
Quote:
Originally Posted by PostCard
Loot Collector The revamped loot collector UI is now live!
It now represents all your loot collectable items at once in an easy to p [..]
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3:06 am, October 25, 2016
Loot Collector The revamped loot collector UI is now live!
It now represents all your loot collectable items at once in an easy to parse list view and has the following additional new features:
Lock [..]
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1:06 pm, October 19, 2016
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com if you've already completed the steps available here:https://support.tri [..]
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3:06 am, October 17, 2016
Quote:
Originally Posted by Carthax
It may be worth trying to play in Windowed Mode if you aren't already, or make sure that your video card's drivers are up to date. I' [..]
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3:06 am, October 12, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! Some extremely rare mounts have blocks generated underneath them which allows their riders to walk on air, as seen in t [..]
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3:06 am, October 7, 2016
Quote:
Originally Posted by ZamboniChaos
Do you happen to have a video of this? I'd like to pass it along to the team so they can know what to look for.
Jump t [..]
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3:06 am, September 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to try updating your video drivers. If that doesn't work, submit a support ticket and pro [..]
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3:06 am, September 21, 2016
Quote:
Originally Posted by Morticus
Can you guys link me some video of this? I suspect this might be related to the way abilities are swapped with your M1 attack.
[..]
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3:06 am, September 19, 2016
Quote:
Originally Posted by Carthax
Quote:
Originally Posted by Xaohs
I still lag.
It would also help to differentiate between [..]
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3:06 am, September 16, 2016
Quote:
Originally Posted by Doc_L
Hi Breagha,We just patched the game this afternoon to fix a crash related to mining. Feel free to log onto the game and see if this fix [..]
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3:06 am, September 14, 2016
Quote:
Originally Posted by ZamboniChaos
If you have a video or screenshot of this issue, please share it! The more information I have to pass along the better equipped o [..]
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3:06 am, September 8, 2016
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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3:06 am, August 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! The first thing I'd suggest is reviewing this support article and trying the steps listed there. If they don't work, c [..]
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3:06 am, August 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! Here's some basic troubleshooting steps for crashing issues you may want to try. If you're on a Mac, you can try these [..]
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1:06 pm, August 25, 2016
Quote:
Originally Posted by Hesk
Hello! Please attempt these steps, and submit a support ticket at support.trionworlds.com if you continue having issues. https://support. [..]
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3:06 am, August 24, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for taking the time to record this video! I've forwarded this report to our dev team so they can investigate.
J [..]
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3:06 am, August 15, 2016
Quote:
Originally Posted by Carthax
It would be more beneficial to see the entire DxDiag to provide any kind of specific troubleshooting. With that being said, you can al [..]
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3:06 am, August 12, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Evotro! Do you happen to have a screenshot or video of this bug that I could pass along to the team?
Jump to [..]
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1:06 pm, August 10, 2016
Quote:
Originally Posted by Hesk
Hello! Please follow these steps and submit a support ticket at support.trionworlds.com if you continue experiencing FPS issues.https://s [..]
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3:06 am, August 9, 2016
Quote:
Originally Posted by Fasti
Welcome back! We have an intro to the Gem system from one of our devs here. In addition to that, we have an updated video that shows [..]
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3:06 am, August 4, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Eloc Freidon
Any arguments against what I just said is invalid.
The [..]
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1:06 pm, July 27, 2016
Quote:
Originally Posted by Hesk
Hello! If you have tried all of these steps, please submit a support ticket at support.trionworlds.com and we'll be happy to investigate [..]
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3:06 am, July 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! We have some troubleshooting steps on our support page that I'd recommend trying if you haven't already. If those don't [..]
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3:06 am, July 19, 2016
Happy anniversary!
It's been an amazing year and we wanted to take a closer look at the thing that binds us all together: the community. Clubs are a place in Trove where players from around the wo [..]
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3:06 am, July 19, 2016
Quote:
Originally Posted by Fasti
Happy anniversary! It's been an amazing year and we wanted to take a closer look at the thing that binds us all together: the community. [..]
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3:06 am, July 16, 2016
Greetings Trovians!
The Club Worlds in Trove are astonishing examples of what can be achieved when players work together for a common goal. Now we want to challenge each of you to celebrate the one y [..]
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3:06 am, July 16, 2016
Quote:
Originally Posted by Fasti
Greetings Trovians!The Club Worlds in Trove are astonishing examples of what can be achieved when players work together for a common goa [..]
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3:06 am, July 15, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for the video! I've gone ahead and logged a bug report for this issue, so our team will take a look as soon as they can.
[..]
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3:06 am, July 8, 2016
Quote:
Originally Posted by Carthax
I would start with the steps listed in the support article below for crashing issues. I would also reference the article for minimum s [..]
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3:06 am, July 7, 2016
Quote:
Originally Posted by Carthax
I would suggest making sure your system's video drivers are up to date. You should be able to update them by visiting the video card m [..]
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3:06 am, July 6, 2016
Quote:
Originally Posted by Carthax
Display Memory: 1696 MB Dedicated Memory: 64 MB Shared Memory: 1632 MBIt appears that your video card doesn't meet minimum spec [..]
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3:06 am, July 1, 2016
Quote:
Originally Posted by Fasti
Trove Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE [..]
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1:06 pm, June 21, 2016
Quote:
Originally Posted by Hesk
Hello! Please try the trove-specific steps at this link, and submit a support ticket at support.trionworlds.com if they do not resolve yo [..]
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3:06 am, June 19, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by KoBeWi
OBS.It's good and free. Didn't try it with Trove though, but will proba [..]
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3:06 am, June 12, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for taking the time to record this video Cytosine! I've forwarded it to the dev team so they can investigate.
J [..]
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3:06 am, June 4, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for the video! I've gone ahead and logged a bug report for this, so our dev team will investigate as soon as they get a ch [..]
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3:06 am, June 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Trenzalore! Our team is aware of this bug and currently working on a fix. Thanks for the report!
Jump to pos [..]
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3:06 am, May 29, 2016
Quote:
Originally Posted by ZamboniChaos
A fairly common issue that can cause FPS problems is having outdated video card drivers, so I'd check and see if you have any pen [..]
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3:06 am, May 28, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there ZephLore! We have some troubleshooting steps for both FPS and crashing issues on our support page you may want to try:R [..]
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1:06 pm, May 21, 2016
Quote:
Originally Posted by Shiden
Quote:
Originally Posted by Fatman
i have the exact same problem as u and idk why. Redownloaded trove mul [..]
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1:06 pm, May 19, 2016
Quote:
Originally Posted by Hesk
Thanks for the report RaveCat! Can you provide any information on what causes this to happen? The video unfortunately doesn't help with r [..]
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3:06 am, May 19, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Novuhz
New record without crashing! xDhttp://i.imgur.com/Sx4mK5V.png
[..]
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3:06 am, May 17, 2016
Quote:
Originally Posted by Fasti
I'd ask that you update the main post to include all these methods for unlocking classes (though the wording used is up to you) since it [..]
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1:06 pm, May 15, 2016
Quote:
Originally Posted by Hesk
Hello PrinceDamien! I would recommend making sure you have the latest graphics driver for your video cardNvidia - http://www.geforce.com/ [..]
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1:06 pm, May 15, 2016
Quote:
Originally Posted by Hesk
Hello AidenL! Unfortunately, without more specific information it's going to be difficult to provide appropriate troubleshooting steps. P [..]
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3:06 am, May 5, 2016
Quote:
Originally Posted by ZamboniChaos
Awesome! Thanks for that video. This information has been logged and forwarded to our dev team for investigation, so keep an eye [..]
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3:06 am, May 3, 2016
Quote:
Originally Posted by Mr. E
The HUD has gotten some love!
We've added a new Navigation Menu so you can see all of the most important windows you'll use on a regular [..]
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3:06 am, May 3, 2016
The HUD has gotten some love!
We've added a new Navigation Menu so you can see all of the most important windows you'll use on a regular basis! It's beautiful AND useful! Try it out!
Character level a [..]
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3:06 am, April 30, 2016
Quote:
Originally Posted by Elucidator
Please try the steps on this page to see if they improve your FPS. If they do not, please contact our Customer Support with a copy [..]
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3:06 am, April 29, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! First, I'd like you to try some video/graphics troubleshooting and see if that helps at all. If not, reply to this thr [..]
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1:06 pm, April 28, 2016
Quote:
Originally Posted by Hesk
Hello crotton989! For issues with crashing, we're likely going to need you to submit a ticket directly to our helpdesk. In the meantime, [..]
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3:06 am, April 28, 2016
Quote:
Originally Posted by ZamboniChaos
How often would you say this occurs? Would you be able to get a video of this and provide it to me? Any additional info you can p [..]
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3:06 am, April 28, 2016
Quote:
Originally Posted by Mr. E
Major UpdatesThe HUD has gotten some love!
We've added a new Navigation Menu so you can see all of the most important windows you'll use [..]
View
3:06 am, April 27, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for the videos! I've logged the information and forwarded your report to our dev team so they can look into this. Keep an [..]
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3:06 am, April 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have a few troubleshooting steps on our website that may help, but you can always contact our CS team and they'll d [..]
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3:06 am, April 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Do you happen to have any screenshots or video of this bug? The more information we have, the easier it will be for ou [..]
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3:06 am, April 19, 2016
Quote:
Originally Posted by Fasti
Trove Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE [..]
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3:06 am, April 16, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble Tefo! It's quite possible that your issue may be related to a memory problem, but I'm afraid that our CS te [..]
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