2:06 am, December 23, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Axa
The servers is basically unplayable, can't you guys just ignore all of us [..]
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2:06 am, November 8, 2017
The Suntouched Shimmerwing need your help, Trovians! Starting on November 7, 2017 fight the forces of shadow and set the stage for even greater battles ahead!
Assist a Suntouched Shimmerwing during [..]
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2:06 am, November 8, 2017
Quote:
Originally Posted by Fasti
The Suntouched Shimmerwing need your help, Trovians! Starting on November 7, 2017 fight the forces of shadow and set the stage for even [..]
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3:06 am, August 3, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Polaris0n
What is going on with the devs and the community managers of this ga [..]
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1:06 pm, July 5, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com so that our tech support team can troubleshoot these issues with you.
[..]
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3:06 am, June 24, 2017
Quote:
Originally Posted by Fasti
We want our forums to be a place where we can inform players of upcoming news and they can provide us with constructive feedback. Unfort [..]
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3:06 am, June 14, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you haven't already, I'd give these troubleshooting steps a try. If those don't help, submit a support ticket and p [..]
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3:06 am, April 22, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you haven't already, I'd take a look at this support article and try the steps listed there. If those didn't help, [..]
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3:06 am, April 15, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Aldevitas
I am also experiencing freezing and after that my character g [..]
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3:06 am, April 14, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! The first thing I would suggest is to review this support article and try the troubleshooting steps listed there. If t [..]
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3:06 am, April 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I wasn't able to reproduce this on my machine, so if you're still having trouble I'd give these troubleshooting steps [..]
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3:06 am, April 2, 2017
Quote:
Originally Posted by ZamboniChaos
Have you tried these troubleshooting steps? If those don't help, submit a support ticket and provide our team with your DxDiag re [..]
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2:06 am, February 16, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd take a look at this support article and try the steps listed there. If they don't help, please submit a ticket so [..]
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2:06 am, February 1, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the trouble! I'd take a look at these troubleshooting steps and give them a try. If those don't help, contac [..]
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2:06 am, January 20, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd take a look at this support article and see if there are any troubleshooting steps you haven't tried yet. If that [..]
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2:06 am, January 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Have you tried repairing Trove via Glyph? You can do this by right-clicking on Trove on your Glyph library and selecti [..]
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2:06 am, January 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If the following troubleshooting steps don't help, submit a support ticket so our CS team can investigate this further [..]
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2:06 am, January 6, 2017
Quote:
Originally Posted by Avarem
Hey guys, Since having a tie at max mastery is non-exploitable our CS team will be granting rewards for this board to everyone who tie [..]
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2:06 am, January 2, 2017
Quote:
Originally Posted by Carthax
Swegger, it sounds like your connection has a better time trying to connect to our EU servers, so I'd start by making sure you're conn [..]
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2:06 am, December 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd give these troubleshooting steps a try if you haven't already. If those don't help, submit a ticket so our CS team [..]
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2:06 am, December 21, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everyone, sorry for the trouble. I'd review this support article and make sure you've tried all of the steps listed there. If [..]
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2:06 am, December 12, 2016
Quote:
Originally Posted by Carthax
I'd suggest trying to repair Trove by right-clicking on Trove in your Glyph library, and selecting "Repair". If that doesn't [..]
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12:06 pm, November 23, 2016
Quote:
Originally Posted by Hesk
Hello! If the steps provided above don't help, please submit a support ticket at support.trionworlds.com so that our Tech Support team ca [..]
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3:06 am, October 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still encountering this error, I'd take a look at this support article. If you need further help, please sub [..]
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3:06 am, October 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! It appears one of our CS agents responded to your support ticket and was able to assist you with this. If you still ne [..]
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1:06 pm, October 18, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear that! I would suggest changing your renderer back to DirectX by deleting your trove.cfg file. If you need additional [..]
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3:06 am, August 31, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Shidou
Them feedback for the class rating 0/10. Literally some couldn't buy th [..]
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3:06 am, August 19, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If the steps located in this support article didn't help, please submit a support ticket and attach your DxDiag report [..]
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3:06 am, August 15, 2016
Quote:
Originally Posted by Carthax
It would be more beneficial to see the entire DxDiag to provide any kind of specific troubleshooting. With that being said, you can al [..]
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3:06 am, August 7, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to try reinstalling Glyph as well if you haven't already. Directions on how to do this can be found in th [..]
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3:06 am, July 30, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Out of curiosity, have you already tried the basic network troubleshooting steps we have on our support page? If you h [..]
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3:06 am, July 8, 2016
Quote:
Originally Posted by Carthax
I'd make sure any drivers that you have for your mouse are fully up to date by visiting the manufacturer's web site, as sometimes thes [..]
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3:06 am, July 5, 2016
Quote:
Originally Posted by Carthax
It's possible to purchase the packs again, but if there are any duplicate items that you would get from both packs, you may not get th [..]
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3:06 am, June 17, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Lachcole
I bought something and it suspended me wtf I'm doing somthing for Gly [..]
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1:06 pm, May 21, 2016
Quote:
Originally Posted by Shiden
Quote:
Originally Posted by Fatman
i have the exact same problem as u and idk why. Redownloaded trove mul [..]
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1:06 pm, May 15, 2016
Quote:
Originally Posted by Elucidator
Sorry for any inconvenience this may have caused. You should be able to resolve this by simply changing worlds or relogging. This s [..]
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3:06 am, May 8, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having crashing issues! We have several troubleshooting steps on our support page that may help, so I'd reco [..]
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3:06 am, May 7, 2016
Quote:
Originally Posted by Elucidator
I understand how frustrating issues like this can be. If the steps located here do not help, then I would say your best bet is to c [..]
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3:06 am, May 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Tokiii! I'd check out this support article and try the troubleshooting steps listed there. If they don't help, contact [..]
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3:06 am, May 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to take a look at the troubleshooting steps we have on a support page.If those don't help, get in touch w [..]
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3:06 am, April 29, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by PotatoRocket
This stuff is bull **** I turned off my spyware malyware a [..]
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3:06 am, April 27, 2016
Quote:
Originally Posted by ZamboniChaos
I'm sorry to hear about the connection issues you've been having! It's definitely possible this issue is on our end, but I'd like [..]
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3:06 am, April 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hey Zolirak! We have some troubleshooting steps on our support page that might help, so I'd take a look at those whenever you get [..]
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3:06 am, April 24, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having crashing trouble. First, I'd recommend reviewing the troubleshooting steps on our support page and se [..]
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3:06 am, April 23, 2016
Quote:
Originally Posted by ZamboniChaos
It sounds like you've already tried some basic troubleshooting, but you may want to take a look at our support article for crashi [..]
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3:06 am, April 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have a few troubleshooting steps on our website that may help, but you can always contact our CS team and they'll d [..]
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3:06 am, April 21, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having trouble with this! Go ahead and try the following steps:Open Glyph
Sign in but do not update or log i [..]
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3:06 am, April 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there Swegdon! Regarding your crashing issue, we have several troubleshooting steps on our support site that you may want to t [..]
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3:06 am, April 14, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Artpoom
I also has the same problem after downloaded the patch. I could [..]
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3:06 am, April 6, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Lexicus! If our Audio Issue Troubleshooting steps don't help, get in touch with our Customer Support team directly so t [..]
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3:06 am, April 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're having trouble launching Trove, I'd recommend checking out some of the basic troubleshooting steps we have o [..]
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2:06 am, March 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! The first thing I would suggest is reviewing our basic troubleshooting steps for lag related issues.If none of those s [..]
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2:06 am, March 16, 2016
Quote:
Originally Posted by ZamboniChaos
Are you receiving any specific error messages when attempting to log in? You may want to check out our support page, where we hav [..]
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2:06 am, March 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Alphaneos! I just reviewed your support ticket and it appears our CS team was able to locate your missing wings and res [..]
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2:06 am, March 6, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have several troubleshooting steps for crashing issues on our support page, so I'd give those a try if you haven't [..]
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2:06 am, March 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Die! It sounds like this is a problem with your friend's network connection. I'd have him check out some of the basic t [..]
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2:06 am, February 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble with this, I'd give some of these basic troubleshooting steps a try. If that doesn't h [..]
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2:06 am, February 12, 2016
Quote:
Originally Posted by ZamboniChaos
If you haven't already, I'd suggest taking a look at the 'Resolving Crashing Issues' article on our support page. If none of the [..]
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2:06 am, November 17, 2015
Quote:
Originally Posted by Fasti
If anyone runs into this problem, I recommend they submit a ticket immediately so we can follow up. In most cases we can help, but the o [..]
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3:06 am, October 24, 2015
Quote:
Originally Posted by Fasti
Hey all,This thread doesn't look like it's going in a good direction, so I'm going to close it down.For anyone who has an issue with an [..]
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3:06 am, September 22, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by fai1232002
when I call out my cornerstone in game, it pop nothing and I try to [..]
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3:06 am, June 26, 2015
Quote:
Originally Posted by Fasti
Take a look here for several troubleshooting steps for common issues.If those don't help, post the specific problem you're having. The m [..]
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3:06 am, June 20, 2015
Picking the Class that best suits your playstyle is a piece of cake! Or maybe it’s easy as pie. Either way, it’s definitely dessert related – especially if you&rsquo [..]
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3:06 am, June 20, 2015
Quote:
Originally Posted by Fasti
Picking the Class that best suits your playstyle is a piece of cake! Or maybe it’s easy as pie. Either way, it’s def [..]
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3:06 am, June 2, 2015
Quote:
Originally Posted by Fasti
Hey there!I'll do everything I can to help, but if the trouble continues, make sure to reach out to support@trovegame.com. Unfortunately [..]
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1:06 pm, May 30, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Eikomaniac
Thank you so so much for your reply, @Ampitere! It worked and now I [..]
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3:06 am, May 19, 2015
Quote:
Originally Posted by Kiwibird
If you've been suspended, you'll want to email appeals@trionworlds.com for a more direct route. Emailing support@trovegame.com will g [..]
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12:06 pm, January 10, 2015
Quote:
Originally Posted by Avarem
Health regen we actually consider a DPS stat. It lets a lower health class built around avoiding damage take a hit and if they don't ta [..]
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