2:06 am, March 3, 2018
Quote:
Originally Posted by Darkmoon
Thanks for the report, Demi! These three heroes were meant to be consistent in the adventures they offer. I'll have a chat with Uzumi [..]
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2:06 am, January 19, 2018
Quote:
Originally Posted by Phantasie
Hi MandiblesIronically, a club on XBox was reported as causing members to crash just recently. We spent a fair bit of time tracking [..]
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2:06 am, November 16, 2017
Quote:
Originally Posted by Junebug
If you are a modder who had a mod go live with Trove: Adventures, please read!We have had some scattered issues with codes not redeemi [..]
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3:06 am, October 26, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Smiley
Maybe I misunderstood, but I thought the OP meant that he's not seeing [..]
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1:06 pm, August 23, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com and we'll be happy to troubleshoot with you. In the meantime, I'd recomm [..]
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3:06 am, August 15, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there, we're still working on permanent fix for this issue. In the meantime, were performing periodic grants to players who c [..]
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3:06 am, July 14, 2017
Quote:
Originally Posted by Din Othar
Quote:
Originally Posted by Unknown_Y
～U10, Max mastery, 2nd class gem and etc not in PTS&a [..]
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3:06 am, June 28, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is aware of this issue and they're working on a fix. In the meantime, I'd submit a ticket so our CS team can [..]
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3:06 am, June 20, 2017
Quote:
Originally Posted by Fasti
Hey folks,This morning we were in the process of setting up hotfixes for the issue with Contests not properly displaying on consoles whe [..]
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3:06 am, June 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! We're investigating this issue, but in the meantime you should be able to work around this by joining on a friend that [..]
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3:06 am, April 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is definitely aware of this issue and they're still investigating. In the meantime, please submit a support t [..]
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3:06 am, April 13, 2017
Quote:
Originally Posted by PostCard
Hey folks - we're working on a fix for these as fast as we can! In the meantime, we think at least some of these issues are related [..]
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3:06 am, April 5, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Online_Hades
Hi there! today 4-4-2017 i got a trove update and when i w [..]
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3:06 am, April 5, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! The team is working on this now, but if you submit a ticket our CS team may be able to help you in the meantime.
[..]
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2:06 am, March 24, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ReleaseBIT
It was working fine for me today until a few hours earlier. Until I [..]
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12:06 pm, February 23, 2017
Quote:
Originally Posted by PostCard
Hi folks! Unfortunately, it looks like some of the text from the beta promotion for consoles snuck on to the PC patch in the last up [..]
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2:06 am, December 24, 2016
Quote:
Originally Posted by Fasti
Hey there!I followed up on this and it seems the Spooky Swag Bag pack was not meant to be on sale after all. I removed it from our posts [..]
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2:06 am, December 7, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by JuneRainbows
okay question, on player market i bought some credit how much cre [..]
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12:06 pm, December 3, 2016
Quote:
Originally Posted by Junebug
Hi guys! Thanks so much for your feedback on the new policy for costumes. I will be following this thread as long as it is active. The [..]
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2:06 am, November 30, 2016
Quote:
Originally Posted by Fasti
Hey folks, Just to put an end to the confusion, it's not acceptable to run player-made casinos. Please refer to our official Terms of U [..]
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2:06 am, November 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! This is a known issue that our team is currently investigating. In the meantime, if you submit a support ticket our CS [..]
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3:06 am, October 29, 2016
Quote:
Originally Posted by ZamboniChaos
This is a bug our team is working on, but in the meantime you can submit a ticket and our CS team may be able to help!
[..]
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3:06 am, October 27, 2016
The word “dragon” comes from an ancient Greek term “draconta,” which meant “to watch.” Since the first stories of dragons were told they h [..]
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3:06 am, October 27, 2016
Quote:
Originally Posted by Fasti
The word “dragon” comes from an ancient Greek term “draconta,” which meant “to watch.& [..]
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3:06 am, October 21, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is working on a fix for this bug. In the meantime, if you submit a support ticket our CS team may be able to [..]
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3:06 am, October 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We're currently working on this bug, but in the meantime I'd submit a support ticket so our CS team can help you with [..]
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3:06 am, September 22, 2016
Quote:
Originally Posted by Junebug
Quote:
Originally Posted by bananaboms
I believe they meant that vfx will be accepted assuming they are [..]
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3:06 am, August 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is still investigating the cause of these crashing issues, so please keep sending in your crash reports. In t [..]
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3:06 am, August 8, 2016
Quote:
Originally Posted by Carthax
The way that the pack works, it is only meant to unlock the Bull Dozer mount. If you already have one, it will not provide you a trade [..]
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3:06 am, August 3, 2016
Quote:
Originally Posted by Fasti
Some mysteries are meant to go unsolved...like how I got so good at PvP or how I was able to save 15% on my car insurance.
Ju [..]
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3:06 am, July 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I've forwarded this information to the dev team so they can investigate. In the meantime, you may want to try some bas [..]
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3:06 am, July 20, 2016
Quote:
Originally Posted by Fasti
Hey there,Definitely sorry for the scare. The slow loading of the database after we came online today meant players were accessing their [..]
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3:06 am, July 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is aware of this issue and they're currently investigating, but in the meantime you should be able to purchas [..]
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3:06 am, July 15, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! I confirmed your ticket was created successfully. so one of our CS agents will be with you as soon as possible! In the [..]
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3:06 am, July 15, 2016
Quote:
Originally Posted by ZamboniChaos
Our dev team is currently working on a fix that may solve the issue causing this error, but in the meantime you may want to try t [..]
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3:06 am, July 15, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry for the confusion. Our team is working on correcting this issue, but in the meantime you can purchase these pack [..]
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3:06 am, May 24, 2016
Quote:
Originally Posted by Mr. E
Weekly UpdatesThe chaos chest has been shuffled! Keep an eye out for the Chromatic Cumulus mount!
Bonus loot! For a limited time Jade Co [..]
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3:06 am, May 24, 2016
Weekly UpdatesThe chaos chest has been shuffled! Keep an eye out for the Chromatic Cumulus mount!
Bonus loot! For a limited time Jade Covers can uncommonly be found in Chaos Chests!
Sale! For this wee [..]
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3:06 am, May 21, 2016
Quote:
Originally Posted by Mr. E
The new Claims System is in place.This new feature is meant to help keep track of "passive" awards granted while playing Trove [..]
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3:06 am, May 18, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble everyone! Our team is currently working on a fix for this, but in the meantime we do have a potential work- [..]
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3:06 am, May 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is working on a fix for this, but in the meantime you may want to try these troubleshooting steps and see if [..]
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1:06 pm, April 28, 2016
Quote:
Originally Posted by Hesk
Hello crotton989! For issues with crashing, we're likely going to need you to submit a ticket directly to our helpdesk. In the meantime, [..]
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3:06 am, April 15, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TeeKayM
Whoops, meant to post in the new bug section. Please move Fasti!
[..]
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3:06 am, April 7, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We're currently looking into what might be causing this, but in the meantime I'd suggest trying your purchase again. I [..]
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2:06 am, January 15, 2016
Quote:
Originally Posted by Mr. E
Thanks for the report :) This should be fixed with our next patch. In the meantime, for fun, summon a tomb raiser minion and stay still [..]
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12:06 pm, December 28, 2015
Quote:
Originally Posted by Avarem
So far none of the PMs I've gotten have resulted in reliable reproduction of any dupe.My current running theory is that these are items [..]
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12:06 pm, November 18, 2015
Quote:
Originally Posted by TimW
Quote:
Originally Posted by Opal
PS. I have been sending crash reports.
Thanks for sending in th [..]
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3:06 am, October 6, 2015
Quote:
Originally Posted by Avarem
Quick update on this, the fix is going in on Wednesday. This is a critical fix, but at the same time no fix goes out the door without [..]
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3:06 am, September 26, 2015
Quote:
Originally Posted by Avarem
Yep, that's not really the right message. We'll adjust it. This downtime was unscheduled. I'm going to put up a post soon about 'why d [..]
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1:06 pm, July 29, 2015
Quote:
Originally Posted by Decoy_Trion
I meant the wrong damage numbers on flame breath in dragon form, you sillies. There's a 0.75 where there should be a 1.0 ;(
[..]
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3:06 am, July 26, 2015
Quote:
Originally Posted by Fasti
Hey everyone! There is an issue with player-created Trading Posts that allows the use of an exploit to steal the item meant to be trade [..]
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3:06 am, July 21, 2015
Quote:
Originally Posted by Grumpntug
Is that things STILL hiding in there? ugh I thought I took that out twice now... it is left over from alpha. was meant as a place to [..]
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1:06 pm, July 14, 2015
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by OneBadger
already realized the steps that you asked me, but nothing changed, [..]
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3:06 am, July 8, 2015
Quote:
Originally Posted by dope_sheet
Oops, I meant PING would be added back to the HUD, I'm not sure about FPS. However, there are 3rd-party FPS indicators that should [..]
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3:06 am, July 7, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Alrom
Classes – Earn currency (Flux) to unlock alternate classes and [..]
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1:06 pm, June 20, 2015
Quote:
Originally Posted by Avarem
As linked above, we're on top of this. http://forums.trovegame.com/showthre...336#post151336In the meantime hanging out with you fine f [..]
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3:06 am, June 19, 2015
Quote:
Originally Posted by Avarem
Hey guys, Wanted to drop in and say that we're watching this thread (and playing the game ourselves). We like challenges and also thin [..]
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3:06 am, June 16, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Modoka
I am from England so I don't get the best ping anyway, but Adventure Wo [..]
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3:06 am, June 10, 2015
Quote:
Originally Posted by Fasti
Hi folks! As you noticed, we had an unexpected crash earlier that caused some players to lose progress. Generally, this is a pretty sho [..]
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3:06 am, June 5, 2015
Quote:
Originally Posted by TrionBrasse
Hello all! Windows 10 is just around the corner – beta versions are already in use by several people. Trion is working [..]
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1:06 pm, May 13, 2015
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by Disgusting
But why take away a system that's already been in the game since i [..]
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1:06 pm, April 22, 2015
Quote:
Originally Posted by Doc_L
Quote:
Originally Posted by Celeress
These are also experimental at the moment, and you may notice "s [..]
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3:06 am, April 15, 2015
Quote:
Originally Posted by Kiwibird
Hey there! I took a peek at your account and it looks like you're probably affected by this: Some German based email providers and so [..]
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3:06 am, March 31, 2015
Quote:
Originally Posted by Morgana
Arriving on 3/31/15!== FEATURES == NEW CLASS: PIRATE CAPTAIN* Avast, ye scurvy landlubbers! A new class, the Pirate Captain, is now li [..]
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3:06 am, March 31, 2015
Arriving on 3/31/15!== FEATURES == NEW CLASS: PIRATE CAPTAIN
* Avast, ye scurvy landlubbers! A new class, the Pirate Captain, is now live!SAIL THE OCEANS BLUE: SHIPS AND SAILS ARE NOW LIVE
* Seize the [..]
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2:06 am, March 24, 2015
Quote:
Originally Posted by Avarem
Arriving on 3/24/15! This week we are introducing a small preview of the upcoming Fish and Ships update by including a ship (and sail) [..]
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2:06 am, March 24, 2015
Arriving on 3/24/15!
This week we are introducing a small preview of the upcoming Fish and Ships update by including a ship (and sail) in the Power Pack, through Mastery, and a big ship in the Chaos C [..]
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2:06 am, March 22, 2015
Quote:
Originally Posted by Avarem
I'm going to get in touch with our community guys once I get a chance, in the meantime going to approve this thread and see if it fixes [..]
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2:06 am, March 21, 2015
Quote:
Originally Posted by Ocho
We're currently investigating an issue that is preventing some folks from posting on the forums. We'll get it sorted out ASAP, in the mea [..]
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2:06 am, March 6, 2015
Quote:
Originally Posted by Doc_L
This is fixed in the next patch.In the meantime guys, don't place monorails in flowing water! Let us know if you still can't get into t [..]
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2:06 am, March 4, 2015
Quote:
Originally Posted by Avarem
Get in touch with support@trovegame.com if you consumed it and didn't get it. In the meantime hold on to these items and we'll be fixin [..]
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2:06 am, February 20, 2015
Quote:
Originally Posted by Avarem
All individually focused mod threads should now go there. We'll try to move over the more active existing ones in the meantime.This doe [..]
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12:06 pm, February 2, 2015
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by Sympathy
I meant throw. Sorry about that.
Hey, get in touch wit [..]
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2:06 am, January 15, 2015
Hail Trovians!
This past year we've gone from a game where I could log on and chat with literally everyone playing to a home for thousands of players adventuring in new worlds every hour of the day. W [..]
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2:06 am, January 15, 2015
Quote:
Originally Posted by Avarem
Hail Trovians!This past year we've gone from a game where I could log on and chat with literally everyone playing to a home for thousan [..]
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2:06 am, January 14, 2015
Quote:
Originally Posted by Doc_L
Hi everyone,There was a bug in a recent update to the liquid shader that is crashing the game for some peoples' game in OpenGL mode.The [..]
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2:06 am, December 14, 2014
Quote:
Originally Posted by Avarem
We are working on an in-game '/report' function which will automate this, but in the meantime I wanted to let you guys know how to hand [..]
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2:06 am, December 11, 2014
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by Devidra
The ONLY RNG is what I allready told100% is the chance to get 1 item, [..]
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12:06 pm, December 9, 2014
Quote:
Originally Posted by Doc_L
We should have a hotfix in for this on Thursday (assuming the impending Bay Area storm doesn't cause a disaster at the studio) -- a near [..]
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2:06 am, November 27, 2014
Quote:
Originally Posted by Avarem
We'll be messaging this more out over the weekend, but I wanted get this info up and stickied early. We're putting a number of events a [..]
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2:06 am, November 12, 2014
Quote:
Originally Posted by Grumpntug
I enjoy the enthusiasm and who knows what we will support locally for people in the future but as far as official things for Trove. [..]
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