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Phantasie: transfer credits between consoles?

12:06 pm, January 1, 2018 Quote: Originally Posted by Phantasie Quote: Originally Posted by bobthedank I bought 50 dollars of credits accidently to xbox one instead o [..] View

Fasti: 1 Year Patron

3:06 am, September 29, 2017 Quote: Originally Posted by Fasti Just to make sure everyone who wants to have more context for the discussion sees our previous response to this issue I'm linking it in [..] View

Fasti: 1800 1 year patron mess up?

3:06 am, September 28, 2017 Quote: Originally Posted by Fasti Hey everyone,We wanted to follow up on the issue that occurred yesterday (September 26th) when 1 year of Patron status briefly appeared [..] View

Fasti: Don't get scammed!!!!

3:06 am, June 8, 2017 Quote: Originally Posted by Fasti Hey there,I'm really sorry to hear you've run into this problem. While we don't have access to the PS4 billing system to refund purchase [..] View

Fasti: Missing Items

3:06 am, April 7, 2017 Quote: Originally Posted by Fasti Quote: Originally Posted by SausageBlaster So I realized that I have all my twinkling tomes missing.. Had [..] View

ZamboniChaos: No credits

3:06 am, March 26, 2017 Quote: Originally Posted by ZamboniChaos Hey there! I reviewed your account and it appears this purchase was automatically refunded on Microsoft's end. You'll need to con [..] View

ZamboniChaos: I bought a pack TWICE and got NOTHING in return

2:06 am, March 17, 2017 Quote: Originally Posted by ZamboniChaos Hey there! I looked at your account and it looks like your purchase was refunded on Microsoft's end. You'll need to contact them [..] View

Fasti: account deletion and recovery of most of the money investment

2:06 am, December 3, 2016 Quote: Originally Posted by Fasti The support team will address any questions you've submitted in your ticket. The forum community isn't able to delete accounts or offer [..] View

ZamboniChaos: Waisted money for nothing because of game-crushing bug!!

2:06 am, November 3, 2016 Quote: Originally Posted by ZamboniChaos Hey there! I'm sorry to hear this happened, but we simply can't provide refunds or restorations for items sold on the marketplace [..] View

Fasti: Does Trion refund you if you cancel your patron?

3:06 am, October 4, 2016 Quote: Originally Posted by Fasti Quote: Originally Posted by FallowDeer So.... Trion kept charging me $20 and taking money directly from my [..] View

ZamboniChaos: fix rev

3:06 am, August 14, 2016 Quote: Originally Posted by ZamboniChaos Hi there! Our team is still working on a fix for the Revenant bug, but if you'd like to request a refund please submit a support [..] View

Carthax: bought the wrong pack

3:06 am, July 18, 2016 Quote: Originally Posted by Carthax Izuill has the right idea! Submit a ticket through our support site or by emailing support@trionworlds.com and we will assist you as b [..] View

Elucidator: Lag... makes game unplayable.. refunds if can't be fixed?

1:06 pm, July 6, 2016 Quote: Originally Posted by Elucidator Sorry to hear you're having trouble! Please try the steps here. If you are still having trouble, please contact our Technical Suppo [..] View

ZamboniChaos: Steam DLC Problem with pack

3:06 am, June 26, 2016 Quote: Originally Posted by ZamboniChaos Hey there, sorry for the confusion! I noticed you already have a ticket submitted, so you're welcome to continue discussing the i [..] View

Hesk: Refund

1:06 pm, June 14, 2016 Quote: Originally Posted by Hesk Hello! Please submit a support ticket at support.trionworlds.com, as we're unable to address refund requests on the forums. Ju [..] View

ZamboniChaos: I did not get Credit

3:06 am, May 26, 2016 Quote: Originally Posted by ZamboniChaos Hey there! Sorry for the trouble. I went ahead and removed your email address from the post for security reasons, but I appreciat [..] View

Fasti: i got scammed

3:06 am, September 3, 2015 Quote: Originally Posted by Fasti Quote: Originally Posted by DangerRO I gave a guy 20k f and 9 neon sould for a cotton candy crest ( he cha [..] View

Fasti: Patron refunds?

3:06 am, July 12, 2015 Quote: Originally Posted by Fasti We're working on further reducing queues and will be putting out an update to help with that shortly. Keep an eye here for additional up [..] View

dope_sheet: Thoughts after: Fisn 'n Ships

3:06 am, April 15, 2015 Quote: Originally Posted by dope_sheet Quote: Originally Posted by Callback Bug or no bug, a cancelled cast should refund a lure, and this d [..] View

Morgana: Meownt and Candy Fishing Edition

3:06 am, April 14, 2015 Quote: Originally Posted by Morgana Arriving on 4/14/15!NEW IN THE STORE* Chaos chest has been randomized! It's Meownt preview week! If you want a Meownt (and you do, pro [..] View

Meownt and Candy Fishing Edition

3:06 am, April 14, 2015 Arriving on 4/14/15!NEW IN THE STORE * Chaos chest has been randomized! It's Meownt preview week! If you want a Meownt (and you do, probably more than one) open some chests. ADVENTURING * Shadow giant [..] View

Morgana: Cookiephant Edition

2:06 am, March 17, 2015 Quote: Originally Posted by Morgana Arriving on 3/18/15! This patch features four new mounts, including two new crafted corgis and two colors of FriedSushi's excellent Co [..] View

Cookiephant Edition

2:06 am, March 17, 2015 Arriving on 3/18/15! This patch features four new mounts, including two new crafted corgis and two colors of FriedSushi's excellent Cookiephant mount. There's also a few new Knight skins in the chaos [..] View

Doc_L: FPS lag

2:06 am, February 18, 2015 Quote: Originally Posted by Doc_L Firestorm and fico,Unfortunately, it appears that your video cards do not support DirectX 10, and are running in software mode (hence th [..] View

Avarem: Questions about Mining

2:06 am, December 28, 2014 Quote: Originally Posted by Avarem Quote: Originally Posted by Mojo Nixon This is really a post only the DEVS can answer, so please keep you [..] View

Avarem: Hotfix 12/18/14

2:06 am, December 18, 2014 Quote: Originally Posted by Avarem Note: as of this posting this is not yet live - it is scheduled to go out November 18th at 7AM PST. * The Nightmare and Turkeytopia My [..] View

Hotfix 12/18/14

2:06 am, December 18, 2014 Note: as of this posting this is not yet live - it is scheduled to go out November 18th at 7AM PST. * The Nightmare and Turkeytopia Mystery Boxes now work like the Snowfest Mystery Box - including th [..] View

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