2:06 am, March 16, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! The free boxes mentioned here can be located in the "Deals" tab now. Sorry for the confusion!
Jum [..]
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12:06 pm, February 16, 2017
Quote:
Originally Posted by Hesk
Hello! For any issues with missing club worlds, please submit a support ticket at support.trionworlds.com so that our Customer Service te [..]
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12:06 pm, December 21, 2016
Quote:
Originally Posted by Hesk
Thank you for the report. I've submitted a bug report on the issue, so please keep an eye on upcoming patch notes for any potential fixes [..]
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12:06 pm, December 21, 2016
Quote:
Originally Posted by Hesk
For any issues with lost or missing items, please make sure to submit a support ticket at support.trionworlds.com so that our Customer Se [..]
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2:06 am, December 21, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Dusty_Mustard
Out of curiosity I right clicked my only Perfect Prism, and it w [..]
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2:06 am, November 2, 2016
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Originally Posted by Fasti
Hey all,We're investigating this now and will keep you posted on our progress. We'll get this fixed up as soon as possible. Thanks for t [..]
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3:06 am, September 14, 2016
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Originally Posted by Fasti
Moving this thread to the bug report forums. When reporting a bug, please make sure to post them there so they are found as early as pos [..]
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3:06 am, September 9, 2016
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Originally Posted by Mr. E
We're looking into this, but if anyone has any idea as to which conditions can reliably get this to happen, that'd be super helpful, tha [..]
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3:06 am, August 19, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ryouji
The dungeon is not complete able even just one mob fall ...
[..]
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3:06 am, August 18, 2016
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Originally Posted by Fasti
We're going to have a short downtime tomorrow to address a few issues. Once of them will be to get the fix for fishing in place. We're a [..]
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3:06 am, August 17, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by See
We don't have to post here to get the chest if we missed out right? lol
[..]
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3:06 am, August 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I logged a bug report for this earlier, so our team will investigate as soon as they can. Thanks for the heads up!
[..]
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3:06 am, August 13, 2016
Quote:
Originally Posted by ZamboniChaos
I just noticed you've already submitted a support ticket, so one of our CS agents will respond as soon as they can. Thanks for yo [..]
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3:06 am, August 10, 2016
Quote:
Originally Posted by Fasti
Hey there,Thanks for reporting this bug. There are a couple things you can do to help make sure we can easily identify and track issues [..]
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3:06 am, July 19, 2016
Quote:
Originally Posted by Shiden
Quick update: We have relayed this over to the Trove devs to look at. We appreciate your patience while we work on a fix, and thank you [..]
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3:06 am, June 22, 2016
Quote:
Originally Posted by Morticus
Hey all!This should have been fixed with the last patch. Please shoot me a PM if you're still not seeing the increased stats from the [..]
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3:06 am, June 10, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! The Pirate Captain gains his energy from his doubloons, so he shouldn't gain any passive ER when leveling up. I've for [..]
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3:06 am, June 5, 2016
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Originally Posted by ZamboniChaos
Hey there Tayloo! If you submit a support ticket, our CS team would be happy to look into this for you. Hope this helps!
[..]
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3:06 am, June 3, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for the report Charay! This is a known issue that our team is currently working on. Hopefully we'll have a fix for this so [..]
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1:06 pm, May 24, 2016
Quote:
Originally Posted by Hesk
Hello Zauxis! If you have not done so already, please submit a support ticket at support.trionworlds.com, and make sure to include the na [..]
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1:06 pm, May 12, 2016
Quote:
Originally Posted by Hesk
Hello! Thank you for the report. I've submitted a bug report on this issue. Please keep an eye on upcoming patch notes for any fixes whic [..]
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3:06 am, May 5, 2016
Quote:
Originally Posted by ZamboniChaos
Avarem and the team have investigated this, and it doesn't appear to be a bug. You can read a more detailed explanation in this t [..]
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3:06 am, May 4, 2016
Quote:
Originally Posted by ZamboniChaos
Leaderboard rewards should have been distributed to players a little while ago. If you didn't receive the rewards you were expect [..]
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1:06 pm, April 28, 2016
Quote:
Originally Posted by Hesk
Thanks for the report! I've put in a bug report with our QA team. You can keep an eye on upcoming patch notes for any fixes that may be i [..]
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2:06 am, March 20, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for the report! I did some digging and it looks our dev team is aware of the issue and currently working on a fix. Keep an [..]
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2:06 am, February 27, 2016
Quote:
Originally Posted by Twixler
This has been addressed, along with a jump VFX that occurred after exiting a jump. The fixes are not live yet, but very shortly!Thanks [..]
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12:06 pm, December 24, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Sheepski
Have you checked your settings under Misc? There's a tick box "S [..]
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12:06 pm, November 30, 2015
Quote:
Originally Posted by Avarem
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Originally Posted by Dusty_Mustard
Just today it is like this, as I was building the last two days [..]
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12:06 pm, November 16, 2015
Quote:
Originally Posted by Avarem
Hey, just to make sure. The other three members haven't gotten a better time this week? Assuming not, can you give me their names in t [..]
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3:06 am, October 6, 2015
Quote:
Originally Posted by Avarem
Quick update on this, the fix is going in on Wednesday. This is a critical fix, but at the same time no fix goes out the door without [..]
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3:06 am, October 6, 2015
Quote:
Originally Posted by Fasti
If you lost keys by using them on a door that wouldn't open, go ahead and submit a ticket so they can check this out for you.
[..]
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3:06 am, October 6, 2015
Quote:
Originally Posted by Decoy_Trion
Thanks for making noise about this one, y'all. It definitely helped me find the fix, which should be going out with tomorrow's pat [..]
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3:06 am, September 16, 2015
Quote:
Originally Posted by dope_sheet
Hmm, this shouldn't be happening. One of the reasons a 'bald' hairstyle took so long to implement was to solve this very issue. D [..]
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1:06 pm, May 23, 2015
Quote:
Originally Posted by Fasti
Hi there!It looks like a known bug, but I checked it out as well. Next time you run into it, can you try casting another Dracolyte abili [..]
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3:06 am, April 9, 2015
Quote:
Originally Posted by Srayer
Quote:
Originally Posted by Frika
Ok so, I didn't see any post about this problem on the forums yet, so I [..]
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2:06 am, March 25, 2015
Quote:
Originally Posted by dope_sheet
This looks like an issue with the bodies of the 2 mounts. The tails are in exactly the same position, but the body of the blue ver [..]
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2:06 am, February 11, 2015
Quote:
Originally Posted by Srayer
This should be fixed in the next patch. I found a repro case which I believe is the only such case, but I guess we'll see about that! [..]
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12:06 pm, February 2, 2015
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by Sympathy
I meant throw. Sorry about that.
Hey, get in touch wit [..]
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12:06 pm, January 21, 2015
Quote:
Originally Posted by Avarem
Can you try again now? If it doesn't work I'm going to drop you a line tomorrow morning when we get in the office and get someone from [..]
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2:06 am, December 20, 2014
Quote:
Originally Posted by jonmcevoy
Yup, placing new U2-5 portals is bugged. It will be fixed early next week. For now you can get them back by lasering the spot where [..]
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12:06 pm, December 9, 2014
Quote:
Originally Posted by Doc_L
We should have a hotfix in for this on Thursday (assuming the impending Bay Area storm doesn't cause a disaster at the studio) -- a near [..]
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2:06 am, December 6, 2014
Quote:
Originally Posted by Atronos
I'm not sure I understand what the problem is. Can you point it out to me more specifically? Is it the color of the blocks, or the mis [..]
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2:06 am, December 4, 2014
Quote:
Originally Posted by Doc_L
This is a known issue, and has been fixed internally. It'll go out in either this week or next week's patch.
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