2:06 am, March 2, 2018
Quote:
Originally Posted by Fasti
Hey there!Most players aren't experiencing this issue so we'll want to troubleshoot things first. Usually this would be caused by an add [..]
View
2:06 am, January 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ithiridiel
And now i started to get grandom CTDs without any error message, on [..]
View
3:06 am, October 24, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by KoBeWi
I have the same problem after Windows Fall Creators Update. When game s [..]
View
3:06 am, May 18, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TecDrivers
Mr. FastiTROVE LIVE is NORTH AMERICA ne?
North America [..]
View
2:06 am, February 27, 2017
Quote:
Originally Posted by Carthax
I would suggest making sure that your video card's drivers are up to date. You should be able to check on AMD's website to update thes [..]
View
2:06 am, February 16, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! You may need to check your audio drivers and see if they need to be updated. You can find instructions on how to do th [..]
View
3:06 am, October 17, 2016
Quote:
Originally Posted by Carthax
It may be worth trying to play in Windowed Mode if you aren't already, or make sure that your video card's drivers are up to date. I' [..]
View
3:06 am, October 8, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ChickenPhoenix
I havn't played trove in a while. A few months ago, a shadow lv [..]
View
3:06 am, September 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to try updating your video drivers. If that doesn't work, submit a support ticket and pro [..]
View
3:06 am, September 19, 2016
Quote:
Originally Posted by Carthax
Quote:
Originally Posted by Xaohs
I still lag.
It would also help to differentiate between [..]
View
3:06 am, September 12, 2016
Quote:
Originally Posted by Carthax
If you're using a gaming mouse, specifically Razer, you may need to disable or even completely uninstall Razer Synapse. I'd also make [..]
View
3:06 am, August 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! Here's some basic troubleshooting steps for crashing issues you may want to try. If you're on a Mac, you can try these [..]
View
3:06 am, July 8, 2016
Quote:
Originally Posted by Carthax
I'd make sure any drivers that you have for your mouse are fully up to date by visiting the manufacturer's web site, as sometimes thes [..]
View
3:06 am, July 7, 2016
Quote:
Originally Posted by Carthax
I would suggest making sure your system's video drivers are up to date. You should be able to update them by visiting the video card m [..]
View
3:06 am, June 19, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're using Razer Synapse, please make sure it's updated and you have the latest drivers installed. If that doesn' [..]
View
3:06 am, June 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to make sure Razer Synapse is updated if you have it installed. I'd also make sure your d [..]
View
1:06 pm, June 15, 2016
Quote:
Originally Posted by Hesk
Hello! For the damage issue, can you provide any information on what is happening when this occurs? Are specific abilities being used, on [..]
View
3:06 am, May 29, 2016
Quote:
Originally Posted by ZamboniChaos
A fairly common issue that can cause FPS problems is having outdated video card drivers, so I'd check and see if you have any pen [..]
View
1:06 pm, May 15, 2016
Quote:
Originally Posted by Hesk
Hello PrinceDamien! I would recommend making sure you have the latest graphics driver for your video cardNvidia - http://www.geforce.com/ [..]
View
1:06 pm, May 15, 2016
Quote:
Originally Posted by Hesk
Hello AidenL! Unfortunately, without more specific information it's going to be difficult to provide appropriate troubleshooting steps. P [..]
View
1:06 pm, April 28, 2016
Quote:
Originally Posted by Hesk
Hello crotton989! For issues with crashing, we're likely going to need you to submit a ticket directly to our helpdesk. In the meantime, [..]
View
1:06 pm, April 27, 2016
Quote:
Originally Posted by Hesk
For this type of error, I would make sure that you are running Glyph (or Steam, if launched from Steam) with Admin privileges (right-clic [..]
View
3:06 am, April 19, 2016
Quote:
Originally Posted by Mr. E
Quote:
Avarem's Notes:Welcome to the Mantle of Power. Trove's first expansion!This is the biggest single update we've ever made [..]
View
3:06 am, April 19, 2016
Quote:
Avarem's Notes:
Welcome to the Mantle of Power. Trove's first expansion!
This is the biggest single update we've ever made to Trove and we are immensely excited to be able to share o [..]
View
3:06 am, April 8, 2016
Quote:
Originally Posted by Mr. E
Mantle of Power PTS Testing Has Arrived!PTS Still requires a level 20 character on live
If you’ve met that requirement, click [..]
View
3:06 am, April 6, 2016
Quote:
Originally Posted by ZamboniChaos
It sounds like the issue you're reporting is related to your video card and/or the drivers themselves. I would suggest contacting [..]
View
2:06 am, March 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there paha! If you submit a support ticket, our CS team may be able to help. When you do, please make sure to include a DxDia [..]
View
2:06 am, March 8, 2016
Quote:
Originally Posted by Fasti
Hey there,Are you being prompted to submit a crash report? If so, please make sure to send those over. If we can look at the crash logs [..]
View
2:06 am, March 6, 2016
Quote:
Originally Posted by ZamboniChaos
Hmmm, that's odd. Have you tried using a different mouse by any chance? If not, I'd give that a shot and see if it helps. Also, y [..]
View
2:06 am, January 9, 2016
Quote:
Originally Posted by Fasti
An error #5041 (most errors that aren't in the 1,000 or 2,000 range) usually indicates an error with Windows. If you recently did a rese [..]
View
2:06 am, November 10, 2015
Quote:
Originally Posted by Fasti
Are you playing on a Mac or Windows? How long has you had this issue? Are you using a standard USB keyboard, or one with macros built i [..]
View
3:06 am, October 21, 2015
Quote:
Originally Posted by Fasti
Wow, those are some doozies. We'll check it out, but any info will help. When did this start? Do other people around you see anything, o [..]
View
3:06 am, September 29, 2015
Quote:
Originally Posted by Fasti
Moonwing DragonOut with the Ancient, in with the Moonwing!
Moonwing Dragon Caches are the new reward for completing challenges.
Moonwing [..]
View
3:06 am, September 29, 2015
Moonwing DragonOut with the Ancient, in with the Moonwing!
Moonwing Dragon Caches are the new reward for completing Challenges.
Moonwing Dragon Caches can contain Flux, Dragon Coins, and Moonwing Drag [..]
View
3:06 am, September 22, 2015
Quote:
Originally Posted by Avarem
Arriving 9/21/2015 This Week's Events! Faster Fishing - For this week only the fish are biting faster than ever. Twice as fast actual [..]
View
3:06 am, September 22, 2015
Arriving 9/21/2015This Week's Events!Faster Fishing - For this week only the fish are biting faster than ever. Twice as fast actually!
Double Dragon - Earn two guaranteed dragon souls for the first [..]
View
3:06 am, September 13, 2015
Quote:
Originally Posted by Fasti
What graphics card do you have on that computer? You may want to try updating the graphics card driver. If the problem continues, try ve [..]
View
3:06 am, September 10, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Mentize
Delete the CFG file located in " %appdata%\trove " -This sho [..]
View
3:06 am, July 23, 2015
Quote:
Originally Posted by Fasti
When you crash, if you get the window to send a crash report, please make sure you let that send. We're tracking crash logs so we can de [..]
View
3:06 am, July 22, 2015
Quote:
Originally Posted by Doc_L
Interesting, do you know what type of portal this tends to occur on? We're seeing an occasional crash related to VFX that may be respon [..]
View
3:06 am, June 2, 2015
Quote:
Originally Posted by Fasti
Try these steps for me, just to be safe. A new driver for Nvidia was released today, so if you have an Nvidia graphics card, try updatin [..]
View
3:06 am, May 16, 2015
Quote:
Originally Posted by Doc_L
Hi Darain,It looks like your FPS dropped from a median of 25-27 FPS to a median of 19-20 on Sunday May 10th. Did you change anything ma [..]
View
2:06 am, March 3, 2015
Quote:
Originally Posted by Doc_L
Hi DarkPoseidon,If you're seeing this message, it means that your graphics drivers are out of date. You have two options:1) Update grap [..]
View
12:06 pm, January 16, 2015
Quote:
Originally Posted by Doc_L
Kittenface,I'll take a look at your other crash logs and see if I can find out what's happening.edit: It looks like the game is running [..]
View
2:06 am, January 16, 2015
Quote:
Originally Posted by Doc_L
Hi jedimario,Do you have an Nvidia or ATI card? The game appears to be using an integrated Intel GPU with extremely old drivers.You nee [..]
View
2:06 am, January 15, 2015
Quote:
Originally Posted by Doc_L
Quote:
Originally Posted by Crochat
I was getting the OpenGl error util the last hotfix. Apparently, this [..]
View
2:06 am, December 21, 2014
Quote:
Originally Posted by Doc_L
Go into your settings menu.Select the DirectX renderer.That should fix your FPS. You're running the minimum supported graphics card for [..]
View
2:06 am, December 21, 2014
Quote:
Originally Posted by Doc_L
If you're getting a large number of OpenGL errors, it means your drivers are several years old and need to be updated. If there is no w [..]
View
2:06 am, December 20, 2014
Quote:
Originally Posted by Doc_L
Hi Ariako,It looks like your settings for draw distance and supersampling are different now, which would explain the FPS difference (hig [..]
View
2:06 am, December 13, 2014
Quote:
Originally Posted by Doc_L
Hi XSelfownedX,Have you updated your graphics drivers? (from http://support.amd.com/en-us/download )It's possible your graphics drivers [..]
View
2:06 am, December 13, 2014
Quote:
Originally Posted by Doc_L
Quote:
Originally Posted by Pepman
something that looks similar to a graphics card failing.
Co [..]
View
2:06 am, December 6, 2014
Quote:
Originally Posted by Doc_L
Quote:
Originally Posted by Krisinator67
Trion worlds, and anyone else looking at this, I have a major pro [..]
View
2:06 am, November 27, 2014
Quote:
Originally Posted by Doc_L
What kind of graphics card do you have, and what date are the drivers from? There is a known OpenGL bug with some ATI drivers a few yea [..]
View
2:06 am, November 27, 2014
Quote:
Originally Posted by Doc_L
Are you running on a laptop? This is a common problem with switchable graphics - the game runs fine when it selects the Nvidia/ATI card [..]
View
2:06 am, November 27, 2014
Quote:
Originally Posted by Doc_L
Hi,Your drivers need to be updated. Depending on what graphics card you have, you can find newer drivers from:ATI cards: http://suppor [..]
View
2:06 am, November 1, 2014
Quote:
Originally Posted by Doc_L
In addition to the driver update, I'd strongly recommend using the DirectX renderer like Grapher mentioned. Intel's drivers work much b [..]
View
2:06 am, November 1, 2014
Quote:
Originally Posted by Doc_L
Quote:
Originally Posted by Lyam
on these forums, in the number of threads about this issue that I've see [..]
View
2:06 am, October 30, 2014
Quote:
Originally Posted by Doc_L
Savvy,I just took a look at the game logs, and it appears your video card is an Intel HD card using drivers from August 15, 2010 (very o [..]
View