3:06 am, April 19, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Brooz
Are we gonna get anything as compensation for not being able to farm gem [..]
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3:06 am, April 19, 2018
Quote:
Originally Posted by Fasti
Be sure to report bugs on the Bug Report forum. If you find a post already on this usse just add a comment there. If you don't see a thr [..]
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3:06 am, April 19, 2018
Update 2 - Trove for PS4 is back online and ready to play!
Update 1 - Trove for PC and Xbox One are back online. Thanks, all!
Hey folks!
We're bringing all versions of Trove offline on Wednesday, A [..]
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3:06 am, April 18, 2018
Quote:
Originally Posted by PostCard
Additional Updates(PS4 Only) Fixed an issue causing invitations to sometimes fail.
Fixed a crash that could occur when changing world [..]
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3:06 am, April 18, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TheDeadEye
For the longest time, Tuesday was patch day. What changed?
[..]
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3:06 am, April 18, 2018
Additional Updates(PS4 Only) Fixed an issue causing invitations to sometimes fail.
Fixed a crash that could occur when changing worlds.
Various optimizations to reduce memory usage, which should avoid [..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
I've merged the bug reports for all three platforms into one post so we can update everyone in one place. We're investigating now and wi [..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Hi all, We've temporarily brought the PlayStation 4 servers offline while we investigate an issue. We apologize for the short notice, a [..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ryanpaddle
When is trove on ps4 comeing back online?
No ETA yet. [..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Two_Pinky_Ringz
R we being compensated for lustrous boxes since we can't play
[..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Lilchunka
Hopefully its for the credits and the graphical glitches
[..]
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3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Hey all,We're bringing Trove for PC and PS4 offline at 5:30 PM PDT (12:30 AM GMT) for a quick hotfix to resolve the issue with the Vangu [..]
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3:06 am, April 12, 2018
Update 7 - 6:37 PM PDT (1:37 AM GMT) - We're back online and have more info on recent issues on the PS4 version of Trove here.Update 6 - 6:30 PM PDT (1:30 AM GMT) - We're finalizing things now and wil [..]
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3:06 am, April 12, 2018
Update 2 - Looks like we only needed a couple extra minutes and are back online. Thanks, folks!
Update 1 - The update resolved the Vanguardian damage issue but we're checking on a few last minute thi [..]
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3:06 am, April 11, 2018
Update 2 - The issue with Patrons receiving non-Patron rewards should be resolved. All players should now have the correct compensation. If you see issues with your granted items please let us know.
[..]
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3:06 am, April 11, 2018
Update 2 - We've confirmed we have the proper list of eligible players for these care packages and have started delivering them. It may still take time for the list to be complete so allow us a couple [..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DylanM172
Any hints to what the compensation will be? Please don’t i [..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by PostCard
Additional Updates(PS4 Only) Fixed some issues causing serious graphical corruption and client crashes.
Fixed a potential crash when [..]
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3:06 am, April 11, 2018
Additional Updates(PS4 Only) Fixed some issues causing serious graphical corruption and client crashes.
Fixed a potential crash when zoning and pressing a button.
Fixed bug where you could get stuck i [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ClumsyBee
I thought the bug was fixed and i can finally set my primary club ag [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ThePrettyOne
The same QA that put this version in the game?
The gr [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tolerant
Does everyone get a "free" reset to their primary club?
[..]
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3:06 am, April 10, 2018
Update 2 - All versions of Trove have been unlocked. Thanks for your patience, everyone!
Update 1 - Trove for PC and Xbox One are back online and ready to go. We're still testing things on PS4 so ple [..]
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3:06 am, April 9, 2018
Update 1 - Hey there! Due to an issue with incorrect rewards being sent for the Shadow Tower issue we're delaying the Lustrous Gem Box care package until we've confirmed the recipients again. This mea [..]
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1:06 pm, April 7, 2018
Update 1 - It looks like some Patrons received non-Patron rewards so we're putting the rest of the grants on hold until we've corrected these errors. No one should miss out on the proper rewards but w [..]
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3:06 am, April 7, 2018
Update 2 - We're back online and monitoring things closely (the missed challenge wasn't a Rampage, which is good).
While we were offline for the restart we added some back-end tech for tracking speci [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pascal85fr
i can't login PS4 server EUno lustrous gem bow for me today :mad:PS [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Hey all, We're restarting all Trove environments at 2:30 PM PDT (9:30 PM GMT) today to release a hotfix that should reduce how often yo [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
The servers were back online for console about 5 minutes before expected downtime and PC was up 5 minutes after. If you can't get logged [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by tenchu12
Glyph support page broken?I have starteted a new thread but nobody an [..]
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3:06 am, April 6, 2018
Update 5 - 4:15 PM PDT (11:15 PM GMT) - Hey folks! We're not making a promise on the EU issues being completely fixed forever, but things are looking much better. We made some adjustments that went up [..]
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1:06 pm, April 5, 2018
Quote:
Originally Posted by Fasti
Hey folks,Sorry this post is coming in late. The team is investigating the current issues preventing players from accessing Trove on Xbo [..]
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1:06 pm, April 5, 2018
Quote:
Originally Posted by Fasti
Hey all,We're working to get the Trove login issue resolved as quickly as possible. Check back here for regular updates.Thank you
[..]
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1:06 pm, April 5, 2018
Update 1 - 4AM PDT (11AM GMT) - The team is still focused on getting to the bottom of these login issues. Please bear with us.
Hey all,
We're working to get the Trove login issue resolved as quickly [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Hey folks,We just had an issue where our network connection to the EU was disrupted. We're looking into this now and expect to have an u [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by PostCard
UpdatesFixed an issue that could prevent players who acquired the maximum number of Lustrous Gem Boxes last Wednesday from acquiring [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're bringing Trove offline for a small but important hotfix. Downtime will begin at 4:30 PM PDT (11:30 PM GMT) and should la [..]
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3:06 am, April 5, 2018
Hey folks,
We're bringing Trove offline for a small but important hotfix. Downtime will begin at 4:30 PM PDT (11:30 PM GMT) and should last about 30 minutes.
If we need more time we'll update this p [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Thanks for the question! We updated the Welcome screen because the previous version was giving a lot of info and much of it wasn't rea [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TJ13
No word on any progress. Also no update on the "internal" talks [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're working to address an issue that recently dropped players connected via our EU servers. We'll keep this post updated reg [..]
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3:06 am, April 4, 2018
1:30 PM PDT (8:30 PM GMT) - The EU connectivity issue appears to be resolved now. We've been keeping an eye on it for a while now. While players are online and playing at the moment we may still need [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
Please be sure to go to the bug report forums and look for reports of each individual issue you're facing. Add comments there so we can [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
The team is working to resolve the underlying issue and is working on granting the proper number of souls to players who earned them. We [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by PostCard
Hey everyone,We're doing a restart to address the Daily Bonus for Shadow Tower Souls not applying properly for Patrons issue. Downtim [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by xfsxphantom
If we already did shadow towers will we get the souls we were supp [..]
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3:06 am, April 3, 2018
Hey everyone,
We're doing a restart to address the Daily Bonus for Shadow Tower Souls not applying properly for Patrons issue. This will fix the issue for players who run Shadow Towers after the hotfi [..]
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1:06 pm, March 30, 2018
Quote:
Originally Posted by Fasti
Hi folks,I wanted to make sure you all knew we're reading over the feedback and watching how people are progressing toward crafting the [..]
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3:06 am, March 30, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by kanamit
Today i started getting these issues with my map and marketplace, it's [..]
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3:06 am, March 30, 2018
Quote:
Originally Posted by Fasti
Hey there!I moved your thread to the Tech Support forums as "bugs" generally impact most players in the same way and this is l [..]
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3:06 am, March 26, 2018
Quote:
Originally Posted by PostCard
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur onc [..]
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3:06 am, March 26, 2018
Quote:
Originally Posted by Fasti
Howdy, Heroes!Trove is coming offline on Tuesday, March 27, 2018 at 8AM PDT (3PM GMT) to release our latest free expansion, Trove - Hero [..]
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3:06 am, March 26, 2018
Howdy, heroes!
Trove is coming offline on Tuesday, March 27, 2018 at 8AM PDT (3PM GMT) to release our latest free expansion, Trove - Heroes!
We expect downtime could take up to 4.5 hours but will brin [..]
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3:06 am, March 26, 2018
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur once per account, and should not occur again after a restart.
Attempti [..]
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2:06 am, March 23, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DrNinja
Will people that spent money before the launch have to spend more mone [..]
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2:06 am, March 17, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Hazani2
Haha ty novuhz, bit new to the forums, difficult for me to navigate at [..]
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2:06 am, March 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by PowerDj
Lag seems to be due to lots of players being set free in huge worlds. [..]
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2:06 am, March 3, 2018
Quote:
Originally Posted by Darkmoon
Thanks for the report, Demi! These three heroes were meant to be consistent in the adventures they offer. I'll have a chat with Uzumi [..]
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2:06 am, March 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Mr0da0dragon
Hello, I would like to address a problem with the trove lore. In [..]
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2:06 am, February 28, 2018
Update 1 - We're back online and ready to play. Thanks, folks!
Hey all,
We're bringing Trove offline on Tuesday, Feb. 27, 2018 for maintenance. There is no patch with this downtime.
We'll come offl [..]
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2:06 am, February 24, 2018
Quote:
Originally Posted by PostCard
Additional Updates Fixed an issue that could cause the Vanguardian to stop using abilities.
Fixed Vanguardian's Ult ability icon from [..]
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12:06 pm, February 23, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesFixed a crash that could occur loading the Vanguardian in Battle Arenas.
Fixed an issue that could prevent the Vang [..]
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2:06 am, February 23, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesVanguardian's ranged stance transition no longer knocks back enemies.
Vanguardian's flask consumption animation has [..]
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12:06 pm, February 22, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesThe Shadow Day bonuses should not stack souls any more.
Fixed a client crash that could occur closing the Welcome S [..]
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2:06 am, February 22, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesVanguardian Fired Up and Force Flash will no longer stack.
Vanguardian's ranged combo count is now 4 shots instead [..]
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2:06 am, February 21, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by CapnTropical
Its come to my attention that the devs do nothing to stay in touc [..]
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2:06 am, February 21, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesFixed some cases of vfx living forever.
Changed the map icons for recipe dungeons.
Fixed crash that occurred when t [..]
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12:06 pm, February 20, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesTweaked Rampage Challenge tier completion objectives to require 1/2/3 Gigastormer kills for 1st, 2nd, and 3rd tiers [..]
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2:06 am, February 20, 2018
Quote:
Originally Posted by PostCard
Thanks for all the testing you did over the weekend! We're rolling out some changes and bringing the PTS back online today at 3PM PST [..]
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2:06 am, February 20, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesFist weapons now deconstruct in to appropriate materials instead of glim.
Mastery on the Luminopolis materials lege [..]
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2:06 am, February 18, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesTweaked the cinnabar costs for the Tentakiller beacon to be consistent from Tier I to Tier III.
The Vanguardian Sup [..]
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2:06 am, February 17, 2018
Quote:
Originally Posted by PostCard
New Class - VanguardianSwooping in to the spotlight, the Vanguardian’s here to save the day!
The Vanguardian packs a punch [..]
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2:06 am, February 17, 2018
Quote:
Originally Posted by Fasti
Close the game, exit Glyph, restart your PC, and give it another shot. There was another update to it and we want to make sure you're pi [..]
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2:06 am, February 16, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Dohep
yes but how do us console players do this?
Luxion carries si [..]
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2:06 am, February 14, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Earl_Ebi
LMAO - a 3h-downtime at 5pm GMT ????? why dont u do this patches at [..]
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2:06 am, February 14, 2018
Update 2 - 11:10 AM PST (7:10 PM GMT) - PC is nline and ready to play. Thanks, everyone!
Update 1 - 10:30 AM PST (6:30 PM GMT) - Consoles are being unlocked now so you should be able to login shortly [..]
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12:06 pm, February 11, 2018
New Player Login RewardsReceive a special reward with every log in, culminating in a Golden Chaos Chest on the 7th day. (This does not repeat.)
Patrons will receive an extra Flux bonus every day.
Upda [..]
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2:06 am, February 7, 2018
Greetings, Trovians!
Earlier today we had an unexpected issue arise with the Levantis WV-4 Hoverboard mount appearing in the Trove Store as the Blocky Bonus (BB) item. The BB item was intended to be [..]
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2:06 am, February 7, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Bladedwaves
its been three hours
Hey there,We came offline 2 hours [..]
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2:06 am, February 7, 2018
Quote:
Originally Posted by Fasti
Greetings, Trovians! Earlier today we had an unexpected issue arise with the Levantis WV-4 Hoverboard mount appearing in the Trove Stor [..]
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2:06 am, February 7, 2018
Update 2 - 10:35 AM PST (6:35 PM GMT) - We're back online. Thanks, all!
Update 1 - 10AM PST (6PM GMT) - Trove on both consoles is up and running. We're clearing up an issue on the PC version and will [..]
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2:06 am, February 3, 2018
Quote:
Originally Posted by Fasti
Hey all!So, this is not going live with this update. We caught a last minute issue and need to fix it before it hits prime time. We're e [..]
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12:06 pm, February 2, 2018
Quote:
Originally Posted by Fasti
Hey folks!To prepare for the upcoming Hellbugs in Love event (arriving on Feb. 13) we're bringing the servers offline for a patch. Patch [..]
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12:06 pm, February 2, 2018
Quote:
Originally Posted by PostCard
Known Issue A change in this patch will prevent purchasing more than one of any item that unlocks a collection, even if that item is [..]
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12:06 pm, February 2, 2018
Known IssueA change in this patch will prevent purchasing more than one of any item that unlocks a collection, even if that item is tradable. This will affect the Treasure Isles merchants along with [..]
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2:06 am, February 2, 2018
Hey folks!
To prepare for the upcoming Hellbugs in Love event (arriving on Feb. 13) we're bringing the servers offline for a patch. Patch notes will be linked here when they are available.
The downt [..]
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2:06 am, January 30, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by adek183
I've left since the gems update and now i wanna give this game another [..]
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2:06 am, January 29, 2018
Quote:
Originally Posted by Fasti
Hey all,We're aware of the currently reported connection issues. Please check here for updates from PS4 as they work to address them: ht [..]
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2:06 am, January 29, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pieistasty
Sony’s website says that their services are all running p [..]
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2:06 am, January 29, 2018
Quote:
Originally Posted by Fasti
We're still watching things closely, but it looks like the issues persist. We can't say for sure when this be resolved but we have every [..]
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2:06 am, January 29, 2018
Update 2 - PS4 is experiencing some issues again and are working to address them now. Be sure to click the link in the main post below for the latest details direct from Sony. Thanks!
Update 1 - The [..]
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12:06 pm, January 24, 2018
Quote:
Originally Posted by Fasti
Updated the original post (OP). While the restart works for many players some are still having login issues. We're continuing to investi [..]
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12:06 pm, January 24, 2018
Update 4 - The remaining instances of players being unable to login to Trove appear to be resolved. If you haven't tried to login in the last 30 minutes or so please restart your console before trying [..]
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2:06 am, January 24, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DiEx80
It's not the PSN. It's your servers.I can get on multiple games (more s [..]
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2:06 am, January 24, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SavageSergal
Cannot get on with Xbox1. Not sure if update ruined my credentia [..]
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2:06 am, January 24, 2018
Quote:
Originally Posted by Fasti
Hey all,We're investigating the issues preventing players on the Xbox One from logging in at the moment.We'll keep this thread updated w [..]
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2:06 am, January 24, 2018
Update 4 - 4:50 PM PST (12:50 AM GMT) - We're seeing some new reports of the previous connectivity issues. PlayStation hasn't posted an "all clear" message to their social media, but the sta [..]
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2:06 am, January 24, 2018
Update 1 - Please power off your Xbox One (unplug it if possible) and restart it. After that you should be able to login again.
Hey all,
We're investigating the issues preventing players on the Xbox [..]
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2:06 am, January 23, 2018
Quote:
Originally Posted by Fasti
Hey all,We're bringing Trove offline on Tuesday, January 23 at 7AM PST (3pm GMT) for maintenance and Windows updates for server hardware [..]
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2:06 am, January 23, 2018
Hey all,
We're bringing Trove offline on Tuesday, January 23 at 7AM PST (3pm GMT) for maintenance and Windows updates for server hardware. There is no patch with this downtime.
We expect to be offli [..]
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