3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Lilchunka
Hopefully its for the credits and the graphical glitches
[..]
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3:06 am, April 12, 2018
Update 7 - 6:37 PM PDT (1:37 AM GMT) - We're back online and have more info on recent issues on the PS4 version of Trove here.Update 6 - 6:30 PM PDT (1:30 AM GMT) - We're finalizing things now and wil [..]
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3:06 am, April 12, 2018
Update 2 - Looks like we only needed a couple extra minutes and are back online. Thanks, folks!
Update 1 - The update resolved the Vanguardian damage issue but we're checking on a few last minute thi [..]
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3:06 am, April 11, 2018
Update 2 - The issue with Patrons receiving non-Patron rewards should be resolved. All players should now have the correct compensation. If you see issues with your granted items please let us know.
[..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tagger
Just to throw some more ST bugs at you.. The bonus applied to Shadow S [..]
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1:06 pm, April 7, 2018
Update 1 - It looks like some Patrons received non-Patron rewards so we're putting the rest of the grants on hold until we've corrected these errors. No one should miss out on the proper rewards but w [..]
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3:06 am, April 6, 2018
Update 5 - 4:15 PM PDT (11:15 PM GMT) - Hey folks! We're not making a promise on the EU issues being completely fixed forever, but things are looking much better. We made some adjustments that went up [..]
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1:06 pm, April 5, 2018
Quote:
Originally Posted by Fasti
Hey all,We're working to get the Trove login issue resolved as quickly as possible. Check back here for regular updates.Thank you
[..]
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1:06 pm, April 5, 2018
Update 1 - 4AM PDT (11AM GMT) - The team is still focused on getting to the bottom of these login issues. Please bear with us.
Hey all,
We're working to get the Trove login issue resolved as quickly [..]
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3:06 am, April 5, 2018
Greetings, folks!
On Monday, April 2, 2018 we ran into a few bugs that were very frustrating. The bonus day for Shadow Towers wasn't properly applied to Caches and Souls, plus there was general instab [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by fruitie
Still down...
Players are online. What happens when you [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Greetings, folks!On Monday, April 2, 2018 we ran into a few bugs that were very frustrating. The bonus day for Shadow Towers wasn't prop [..]
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3:06 am, April 4, 2018
1:30 PM PDT (8:30 PM GMT) - The EU connectivity issue appears to be resolved now. We've been keeping an eye on it for a while now. While players are online and playing at the moment we may still need [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by xeko92
I'm having a problem. Im the leader of my club and can't set it as my p [..]
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3:06 am, March 26, 2018
Quote:
Originally Posted by PostCard
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur onc [..]
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3:06 am, March 26, 2018
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur once per account, and should not occur again after a restart.
Attempti [..]
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2:06 am, January 29, 2018
Quote:
Originally Posted by Fasti
We're still watching things closely, but it looks like the issues persist. We can't say for sure when this be resolved but we have every [..]
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12:06 pm, January 24, 2018
Update 4 - The remaining instances of players being unable to login to Trove appear to be resolved. If you haven't tried to login in the last 30 minutes or so please restart your console before trying [..]
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2:06 am, January 24, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SavageSergal
Cannot get on with Xbox1. Not sure if update ruined my credentia [..]
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2:06 am, January 24, 2018
Update 4 - 4:50 PM PST (12:50 AM GMT) - We're seeing some new reports of the previous connectivity issues. PlayStation hasn't posted an "all clear" message to their social media, but the sta [..]
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2:06 am, December 30, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SiNisterTrauma
Thank you for your help. How will i know if the problem is reso [..]
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2:06 am, December 23, 2017
Update 6 - 9AM PST (5PM GMT) Dec. 22 - Hey all! While there is no silver bullet that will cure all impact of DDoS attacks, some changes made by the ISP over the last couple days have shown positive re [..]
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2:06 am, November 22, 2017
Quote:
Originally Posted by Fasti
I've updated the original post so please check in there. After a bit of quiet for a window yesterday, the attacks kicked up again. We're [..]
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2:06 am, November 22, 2017
Quote:
Originally Posted by Fasti
If you can't login at all, be sure to submit a ticket right away. Our support team will work with you to get this resolved ASAP.While yo [..]
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2:06 am, November 22, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Trovingnion
I've unlocked 2 golden chaos chests and a few reg CCs and got the [..]
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2:06 am, November 18, 2017
Quote:
Originally Posted by Phantasie
Hi JeremyThere was an issue with this on XBox, however we should have resolved it late last night. Could you restart your XBox, star [..]
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2:06 am, November 16, 2017
Quote:
Originally Posted by Junebug
If you are a modder who had a mod go live with Trove: Adventures, please read!We have had some scattered issues with codes not redeemi [..]
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2:06 am, November 9, 2017
Quote:
Originally Posted by Fasti
For anyone who was having issues connecting to Trove via Mac High Sierra, the issue should be resolved now. You'll need a Glyph update s [..]
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3:06 am, October 25, 2017
Quote:
Originally Posted by Fasti
I've updated the original post with our current update. We've not yet resolved the underlying issue and the team is continuing to work o [..]
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3:06 am, October 25, 2017
Update 4 - 12:20 PM PDT (7:20 PM GMT) - The PC and PS4 NA versions of Trove are online and ready to play. We're restarting the Xbox One and PS4 EU servers now to confirm the network issue is resolved [..]
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3:06 am, October 11, 2017
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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3:06 am, October 4, 2017
Quote:
Originally Posted by Fasti
We are investigating the issue connecting to PC EU. For now, swap Glyph to NA to get in game and we'll post more once we've resolved the [..]
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3:06 am, October 4, 2017
Quote:
Originally Posted by Fasti
If you're playing on PC-EU please exit Trove, swap Glyph back to EU and try logging in now. The issue appears to be resolved but would l [..]
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3:06 am, September 30, 2017
Quote:
Originally Posted by Fasti
Is this on Windows or Mac? Do you have Trove set to full screen when playing? If so, can you restart your computer, launch Trove, go int [..]
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3:06 am, September 27, 2017
Quote:
Originally Posted by Fasti
The Power Rank issue is resolved now. It was a bug and definitely not intentional to have a PR minimum. If you have more questions, go a [..]
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3:06 am, September 1, 2017
Quote:
Originally Posted by PostCard
Stability Improvements Fixed a server crash that could cause queuing when trying to enter the game
Optimized various UI components to [..]
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1:06 pm, August 30, 2017
Quote:
Originally Posted by Hesk
Hello! This issue can often be resolved by changing your sound properties to "2 channel, 16 bit, 48000 Hz (DVD Quality)." How e [..]
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3:06 am, August 23, 2017
Update 5 - 1:25 PM PDT (8:25 PM GMT) - We're unlocked and letting players in on the Xbox One version of Trove. Thanks for your patience! If you're not getting the Trove patch be sure to exit the Trove [..]
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3:06 am, July 13, 2017
Quote:
Originally Posted by Fasti
Hey all,Our network team is working to mitigate an ongoing DDoS attack. We'll post updates regularly until this is resolved.Looking ahea [..]
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1:06 pm, July 7, 2017
Update - We're back online and ready to play. Have a great Friday!
Hey everyone,
The Trove team is working to address the connection issues for the Xbox One and PC versions of Trove.
We're restarti [..]
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3:06 am, July 6, 2017
Update 2 - 5 PM PDT (12 AM GMT) - We're back online after the restart and continue to watch performance. Update 1 - 3:40 PM PDT (10:40 PM GMT) - We're going to restart Trove on the PC and the EU PS4 s [..]
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3:06 am, July 6, 2017
Quote:
Originally Posted by Fasti
Hey everyone,Our network team is aware of the current network issues that are causing increased lag and rubberbanding. In some cases the [..]
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1:06 pm, June 22, 2017
Quote:
Originally Posted by Hesk
Hello! This issue should be resolved now. The recent PSN issues put the EU server in a bad state, but a restart has corrected the issue.
[..]
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1:06 pm, June 16, 2017
Update - The restart appears to have resolved the login issue. Please let us know if you're still having trouble staying connected.
Hey all,
We're investigating the issue preventing players from sta [..]
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1:06 pm, June 4, 2017
Update 2 - 1AM PDT (8 AM GMT) - The restart resolved the login issue and we're online again. Thanks all!Update 1 - 12:30 AM PDT (7:30 PM GMT) - We're restarting the PS4 servers now to remove the unexp [..]
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3:06 am, June 3, 2017
Quote:
Originally Posted by Fasti
Greetings folks,Our team is aware of the issue preventing players from logging into Trove on Xbox One and are working to get this resolv [..]
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3:06 am, June 3, 2017
Update 2 - 6:40 AM PDT (1:40 PM GMT) - We've been back online and going strong for about ten minutes, so it looks like things are good to go. We'll keep an eye on everything in case of further issues, [..]
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3:06 am, May 21, 2017
Resolved: All Trove servers are now back online. Thanks all for your patience while we resolved this issue.
Update: All engineers are on task, but we do not have a definitive ETA for stable service y [..]
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3:06 am, April 30, 2017
Update 1 - We've been back online for about 15 minutes and things are looking good. The team is investigating the cause of these issues and is working to get them sorted out ASAP. Thanks for your pati [..]
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3:06 am, April 19, 2017
12:07 AM UTC Update: The routing issue has been fixed and players should be able to log into the game once more. Thanks for your patience!**UPDATE 1**
The server restarts have concluded, and it appea [..]
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3:06 am, April 19, 2017
Quote:
Originally Posted by Celestrata Bloodsong
12:07 AM UTC Update: The routing issue has been fixed and players should be able to log into the game once more. Thanks f [..]
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3:06 am, April 15, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! This issue should have been resolved in yesterday's hotfix. Please let me know if you continue to notice problems!
[..]
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1:06 pm, April 13, 2017
Quote:
Originally Posted by Phantasie
Hi BrayerThere is a post about the on-going EU connectivity issues here: http://forums.trovegame.com/showthre...l=1#post750858 ( tho [..]
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1:06 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Trovians, we noticed some players on a few platforms are still having trouble logging into the servers, so we're giving t [..]
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1:06 pm, April 13, 2017
8:10 AM UTC Update: The restart has been completed and players are now able to log in. Thanks again for your patience!1:44 PDT Update: Thank you for your patience everyone! We've got the network issue [..]
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3:06 am, April 13, 2017
Quote:
Originally Posted by Fasti
The crash reports being sent in have helped us a lot. Please keep sending those in. We have the team working to get these resolved ASAP. [..]
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3:06 am, April 12, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Philipp94
with the win 10 creators update glyph wont start
Hey t [..]
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3:06 am, April 5, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by CamelotReign
It keeps saying I'm offline. Yet on a thread I saw the guy [..]
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3:06 am, April 5, 2017
Update 1 - The restart has completed and it looks like everyone should be able to get in game normally now.
Hey all,
We're restarting Trove on PC to fix an issue preventing some players from logging [..]
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1:06 pm, April 4, 2017
Update 2 - After the restart of PS4 EU servers it appears the connection issues have been resolved and players are able to login once again. Thanks all!Update 1 - Due to the very low population of pla [..]
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3:06 am, March 29, 2017
Update 1 - We're back online, folks. Thanks for your patience!
Hey all,
There is currently an issue with a couple server hosts in a bad state. To get them squared away we'll need to restart Trove se [..]
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3:06 am, March 29, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by EnzoBit
First off, I'm in shock. You've been banned for speaking the truth abo [..]
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2:06 am, March 25, 2017
Update: We're back! Thanks all.
Hey all,
Some players are unable to login to Trove servers at the moment. We're able to resolve this issue for them but it will require a restart of the PC version of [..]
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2:06 am, March 23, 2017
Quote:
Originally Posted by Phantasie
Hi EveryoneThe "Failed to connect to auth" issue has been resolved. We are still looking into the Leader Boards being down [..]
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2:06 am, March 18, 2017
Update 1 - The restart is complete and it appears everyone should be able to login normally. Thanks!
Hi all,
We're going to restart the PC/Mac version of Trove to resolve a connection issue being ex [..]
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2:06 am, March 16, 2017
Quote:
Originally Posted by Fasti
Trove® Launch Celebration Razer Controller Giveaway ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. [..]
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12:06 pm, March 4, 2017
Quote:
Originally Posted by Fasti
Keep an eye on this post for updates. Please post there if there are any follow up questions. We hope to have this resolved soon.
[..]
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12:06 pm, March 4, 2017
Update 3 - 10PM PST (6AM GMT) - We're back online! Please let us know if you're still having trouble changing worlds, accessing Shadow Towers, or leaving the Hub.Update 2 - 9:10 PM PST (5:10 PM GMT) - [..]
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2:06 am, March 3, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by rnsthn
Devs? GMs? Any ideas?
I followed up on this for you. The su [..]
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2:06 am, February 18, 2017
Quote:
Originally Posted by PostCard
Hi folks. Unfortunately some eligible players are indeed missing out on their free packs! We’re getting those added now, b [..]
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2:06 am, February 2, 2017
Update 1 - 1:30 PM PST (9:30 PM GMT) - About 90 minutes ago we bypassed a problem spot in the network and it appears the issue has been resolved. We've been monitoring things on this side but it's loo [..]
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2:06 am, January 4, 2017
Quote:
Originally Posted by Fasti
Thanks very much for the reports. We're checking this out now. My personal hope is that this will be resolved once we roll out the patch [..]
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2:06 am, January 3, 2017
Update 2 - 6 AM PST (2 PM GMT) - The restart worked so you should be all set now. Thanks for your patience, folks!Update 1 - 5:30 AM PST (1:30 PM GMT) - We're doing a restart of the servers to bring e [..]
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2:06 am, December 27, 2016
Quote:
Originally Posted by GM Talriel
Good to hear that this issue has resolved itself! Let us know if there is any further assistance you may require.
Jump t [..]
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12:06 pm, December 25, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Renoue
Moving Items between my bag and my personal chest is making them disapp [..]
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2:06 am, December 23, 2016
Update 1 - Things have been stable for about 15 minutes so we should be good to go. Thanks all!
Hey folks,
We're aware of the current login issues for Trove and our other games. The team is working [..]
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2:06 am, December 17, 2016
Quote:
Originally Posted by Fasti
We are aware of an issue with delayed purchases on Xbox One. In some cases you may wait up to 45 minutes to receive your purchase. This [..]
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2:06 am, December 8, 2016
Update - All right, folks. It looks like we're good to go again. We've been online a while now but we didn't want to get ahead of ourselves. Please go forth and enjoy your day!
Hey all,
We're aware [..]
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2:06 am, November 25, 2016
Quote:
Originally Posted by Fasti
Thanks for the reports, everyone. This is definitely not the intended use for proclaims. We'll get this resolved. Just remember that the [..]
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12:06 pm, November 23, 2016
Quote:
Originally Posted by Hesk
Hello! We're currently looking into the issue, and hope to have it resolved shortly. Thank you for your patience.
Jump to post [..]
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12:06 pm, November 23, 2016
Quote:
Originally Posted by Hesk
Hello! We're currently looking into the issue, and hope to have it resolved shortly. Thank you for your patience.
Jump to post [..]
View
2:06 am, November 23, 2016
Update 3 - 10:45 AM PST (6:45 PM GMT) - The bug is fixed and we're back online. Thanks again!Update 2 - 10:05 AM PST (6:05 PM GMT) - We've found a fix for the XP bug and are working on the hotfix as w [..]
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2:06 am, November 17, 2016
Quote:
Originally Posted by Fasti
Hey there,Our QA team tried to reproduce this bug just a short while ago and was unable to do so. Since this is an older thread, for tho [..]
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2:06 am, November 14, 2016
Quote:
Originally Posted by Carthax
When you submitted this information, we were undergoing issues with our servers, which should now be resolved. I would try logging in [..]
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2:06 am, November 14, 2016
Quote:
Originally Posted by Carthax
We were experiencing a lot of network issues this weekend, specifically, when you submitted this response. They should be resolved now [..]
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2:06 am, November 12, 2016
Update 7 - 4:30 PM PST (12:30 AM GMT) - With the network connection issues over the last few days we know many of you are concerned with your Patron status or just lost time playing Trove. We agree th [..]
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2:06 am, November 12, 2016
Quote:
Originally Posted by Fasti
Go ahead and check the OP when you get a chance, folks. We will be providing compensation once the underlying issue is resolved.
[..]
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2:06 am, November 10, 2016
Quote:
Originally Posted by Fasti
Hey all, We're working to address the login issues now. Please bear with us. I'll post updates here regularly with our progress.Expect a [..]
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2:06 am, November 3, 2016
Update 2 - The adjustments we made on the backend combined with the restart seem to have done the trick. We're up and running now. We'll keep a close eye on things, but you should be all set.Update 1 [..]
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3:06 am, October 24, 2016
Quote:
Originally Posted by Carthax
There were DNS issues we were experiencing, that should now be resolved. If you still have issues, I would suggest submitting a ticket [..]
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3:06 am, October 22, 2016
4:10 PM PDT Update: Dyn has announced that they have successfully mitigated the attack against their network. Glyph service should now slowly restore. If you are still having trouble connecting, make [..]
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3:06 am, October 22, 2016
Quote:
Originally Posted by Fasti
I've updated the original post with details on the status. Since it's not an issue on our side we're unable to give an ETA for a fix. It [..]
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3:06 am, September 22, 2016
Update 1: We've made some adjustments on the fly and it seems the issue is beginning to clear up. We're still watching closely and will post more updates until it's resolved completely. Look for the n [..]
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3:06 am, September 19, 2016
Quote:
Originally Posted by Carthax
On Thursday, when you originally submitted this request, we were having a lot of purchasing issues related to Steam that were being wo [..]
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3:06 am, September 13, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Purekeynoob
Tonight my brother and I made a few alt accounts each to try and w [..]
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3:06 am, September 8, 2016
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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3:06 am, September 1, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Shidou
A good time later. I still haven't received my code. It wasn't w [..]
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3:06 am, August 19, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SloWolfe
The sound you hear is a sound specifically designed for notifying the [..]
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3:06 am, August 13, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Blasphemy
Time: Friday, August 12 at 8:05 PM CESTContext: I crashed and the E [..]
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3:06 am, August 11, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by RipperAbyss
This is the reason why I'm playing less time in this game anymore, [..]
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