2:06 am, January 17, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SadDeath
I planted 500 mushroom trees under a hole in my club world, i left th [..]
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12:06 pm, January 1, 2018
Quote:
Originally Posted by Phantasie
Quote:
Originally Posted by bobthedank
I bought 50 dollars of credits accidently to xbox one instead o [..]
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3:06 am, October 11, 2017
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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1:06 pm, October 3, 2017
Quote:
Originally Posted by Hesk
Please try these suggestions, and if the issue persists, contact support.trionworlds.com. https://support.trionworlds.com/hc/e...raphics [..]
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3:06 am, September 28, 2017
Quote:
Originally Posted by Fasti
Hey everyone,We wanted to follow up on the issue that occurred yesterday (September 26th) when 1 year of Patron status briefly appeared [..]
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3:06 am, September 6, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SirManuelXavier
So on the latest trove livestream I got lucky enough to win a [..]
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3:06 am, August 17, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble, I'd contact our CS team and provide them with your DxDiag report so they can investiga [..]
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3:06 am, July 20, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by MostlyPanda
So it happened that lag made my Cornerstone disappear.It's not tha [..]
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3:06 am, July 20, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tralaxx
hi, sorry to bother. i won a dragon on the trove official stream about [..]
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3:06 am, May 12, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DylanM172
I had won a twitch giveaway on February 24th for a carpet mount (twi [..]
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3:06 am, May 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you contact our CS team and let them know what happened, they may be able to help you with this.
Jump to [..]
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3:06 am, March 26, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I reviewed your account and it appears this purchase was automatically refunded on Microsoft's end. You'll need to con [..]
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2:06 am, March 25, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having trouble! Have you contacted our CS team? They may be able to help you with this!
Jump to p [..]
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2:06 am, March 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Have you contacted our CS team? They'd be happy to look into this for you and may be able to help.
Jump to [..]
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2:06 am, March 17, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I looked at your account and it looks like your purchase was refunded on Microsoft's end. You'll need to contact them [..]
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2:06 am, March 16, 2017
Quote:
Originally Posted by Fasti
Trove® Launch Celebration Razer Controller Giveaway ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. [..]
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2:06 am, February 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you contact our CS team, they'd be happy to look into this for you and may be able to help.
Jump to post [..]
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2:06 am, February 6, 2017
Quote:
Originally Posted by Carthax
Again, you're welcome to contact support to see if they would compensate you for the inconvenience. I was merely letting you know this [..]
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2:06 am, February 1, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the trouble! I'd take a look at these troubleshooting steps and give them a try. If those don't help, contac [..]
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2:06 am, January 30, 2017
Quote:
Originally Posted by Carthax
Reasons for this not existing in the Playstation Store could be region-based, depending on where you are playing. Just keep in mind th [..]
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2:06 am, January 12, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble! Go ahead and give these troubleshooting steps a try and see if that helps. If not, contact our CS team dir [..]
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12:06 pm, December 29, 2016
Quote:
Originally Posted by Hesk
Hello! I've looked into your issue and I was unable to locate a recent purchase of credits on PS4. If you're certain you made the purchas [..]
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2:06 am, December 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're having trouble making a purchase, please contact our CS team so they can look into this for you.
[..]
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2:06 am, December 13, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Shyne_7
*asks for st invites* *got invited* *accepts* *crashes on the way* *sp [..]
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12:06 pm, November 30, 2016
Quote:
Originally Posted by Hesk
Hello! A quick review of your account does show new IP access as of November 29th. If you are unsure why that IP has appeared, or you nee [..]
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12:06 pm, November 17, 2016
Quote:
Originally Posted by Hesk
Hello! If this issue continues to occur, please contact Customer Service via support.trionworlds.com and make sure to include your curren [..]
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2:06 am, November 12, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by HolyMacaronissss
I bought me yesterday the starterpack but i dont have receiv [..]
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2:06 am, November 12, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! This may be related to the recent connection issues, but I'd also suggest contacting our CS team so they can investiga [..]
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2:06 am, November 4, 2016
Quote:
Originally Posted by TrionBrasse
Heya folks!We have our internal technical gnomes looking into this as well. They have contacted Kaspersky and are continuing to lo [..]
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2:06 am, October 30, 2016
Quote:
Originally Posted by ZamboniChaos
These troubleshooting steps might help you sort this out. If those don't work, contact our CS team so they can take a closer look [..]
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3:06 am, October 29, 2016
Quote:
Originally Posted by ZamboniChaos
I'd recommend contacting our CS team and providing them with your DxDiag report. They might have some additional troubleshooting [..]
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3:06 am, October 21, 2016
Quote:
Originally Posted by Fasti
Thanks folks! We had reports of this previously and tickets submitted to support that allowed us to track this down. These unusual Pearl [..]
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1:06 pm, October 18, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear that! I would suggest changing your renderer back to DirectX by deleting your trove.cfg file. If you need additional [..]
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1:06 pm, October 11, 2016
Quote:
Originally Posted by Hesk
Hello! Please make sure you have the latest Glyph launcher here: http://ow.ly/vytQ3053sTv Once installed, if you continue having proble [..]
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3:06 am, October 10, 2016
Quote:
Originally Posted by Carthax
Quote:
Originally Posted by pjuske05
hi, when i play trove there go 5 min and so it go out, and it do it [..]
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1:06 pm, October 4, 2016
Quote:
Originally Posted by Hesk
Hello! If you continue having problems with the UI, I would recommend contacting tech support directly by submitting a support ticket at [..]
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3:06 am, October 4, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by FallowDeer
So.... Trion kept charging me $20 and taking money directly from my [..]
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3:06 am, September 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd take a look at this support article and give those steps a try. If those don't work, contact our CS team directly [..]
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3:06 am, September 18, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by XxSWxX
I feel like my account is messed up beyond repair, how do i dele [..]
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3:06 am, September 8, 2016
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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3:06 am, September 6, 2016
All right! This was not easy at all. I've picked the winners for this first Trove haiku contest. A few things to keep in mind:We'll have lots of contests throughout the rest of the year. Some will r [..]
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3:06 am, August 28, 2016
Quote:
Originally Posted by ZamboniChaos
You may want to try a few additional troubleshooting steps and see if that works for you. If not, contact our CS team and provide [..]
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3:06 am, August 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! Here's some basic troubleshooting steps for crashing issues you may want to try. If you're on a Mac, you can try these [..]
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3:06 am, August 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! The first thing I'd suggest is reviewing this support article and trying the steps listed there. If they don't work, c [..]
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3:06 am, August 12, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! You may want to try the rest of the troubleshooting steps in this support article. If those don't work, contact our CS [..]
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3:06 am, August 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hi Sentork! You may want to give these troubleshooting steps a try, but if they don't help go ahead and contact our CS team so th [..]
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3:06 am, August 8, 2016
Quote:
Originally Posted by Carthax
It might be worth changing your DNS settings to see if you can resolve your login issues. You can do so using the steps in the article [..]
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3:06 am, August 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you contact our CS team and provide them with these results, they may be able to help you investigate further. I'd [..]
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3:06 am, August 3, 2016
Quote:
Originally Posted by ZamboniChaos
You may want to review these troubleshooting steps and see if any of them help. If not, contact our CS team directly and provide [..]
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3:06 am, July 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to give these troubleshooting steps a try. If those don't work for you, contact our CS team directly so t [..]
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3:06 am, July 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having problems, contact our CS team and they'll be happy to help you with this!
Jump to po [..]
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3:06 am, July 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You can contact our support team by clicking on this link. I've also removed your email from your post so we can keep [..]
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3:06 am, July 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have a list of basic troubleshooting steps on our support page, so if you need directions that's a good place to lo [..]
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3:06 am, July 30, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're these issues. You may want to review these troubleshooting steps and see if there are any you hav [..]
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3:06 am, July 30, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If your game is crashing, you may want to review these troubleshooting steps and see if any of them work for you. If [..]
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3:06 am, July 30, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Out of curiosity, have you already tried the basic network troubleshooting steps we have on our support page? If you h [..]
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3:06 am, July 29, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by supermutt71
Hey thanks for what telling me my attacks didn't work, and yes you [..]
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3:06 am, July 29, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! If you contact our CS team, they can look into this for you and may be able to help.
Jump to post. [..]
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3:06 am, July 28, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by VanillaMeow
Do you have anti-virus other than Windows Defender active?
[..]
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3:06 am, July 28, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having problems, give these troubleshooting steps a try. You can also contact our CS team directly if [..]
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3:06 am, July 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! Have you tried these troubleshooting steps? They might help resolve the problem. If those didn't work for you, please c [..]
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1:06 pm, July 26, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear that! You can try the steps here, or contact our Technical Support for additional assistance.
Jump to post [..]
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3:06 am, July 26, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear you're having trouble logging in! Please try the steps here, or contact our Technical Support for additional assistan [..]
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3:06 am, July 26, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear you're having trouble logging in! Please try the steps here, or contact our Technical Support for additional assistan [..]
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3:06 am, July 26, 2016
Quote:
Originally Posted by Elucidator
I'm sorry to hear that! I can't make any guarantees, but please contact our Customer Support for additional assistance with this re [..]
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3:06 am, July 24, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having trouble! I'd recommend contacting our CS team and providing them with your DxDiag report so they can [..]
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3:06 am, July 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you contact our CS team, they'd be happy to investigate this for you and may be able to help!
Jump to po [..]
View
3:06 am, July 23, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for the additional info! Go ahead and try these troubleshooting steps and see if those help at all. If not, contact our CS [..]
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3:06 am, July 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hi! My first suggestion would be to try these basic troubleshooting steps and see if any of those work. If not, contact our CS te [..]
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3:06 am, July 23, 2016
Quote:
Originally Posted by ZamboniChaos
I'd recommend contacting our CS team so they can take a closer look at this. They may be able to help you figure out what's going [..]
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3:06 am, July 23, 2016
Quote:
Originally Posted by ZamboniChaos
I'm not familiar with these errors, but did you try verifying the game cache in steam? If not, here's how to do that:1. Right-cli [..]
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3:06 am, July 23, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry you're having trouble with your purchase! If you're still unable to buy this pack, contact our CS team so they can take a c [..]
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3:06 am, July 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! Are you still having problems? If so, these steps may help you. If those don't work, contact our CS team directly so th [..]
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3:06 am, July 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! We have some troubleshooting steps on our support page that I'd recommend trying if you haven't already. If those don't [..]
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3:06 am, July 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you didn't receive your Patron login reward for the anniversary event, please contact our CS team so they can inves [..]
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3:06 am, July 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the confusion! This can happen occasionally after the servers come back up from maintenance. If you're still [..]
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3:06 am, July 17, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for the extra info. I'd suggest contacting our CS team directly so they can take a closer look and help you figure this ou [..]
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3:06 am, July 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hi! Sorry for the trouble. We have some basic Mac troubleshooting on our support page, so I'd take a look at those steps and see [..]
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3:06 am, July 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! Just to confirm, you've already tried reinstalling Trove correct? If so, go ahead and contact our CS team so they can t [..]
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3:06 am, July 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there Underground! Sorry you're having trouble launching Trove. My first suggestion would be to review this support article an [..]
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3:06 am, July 14, 2016
We are both excited and humbled when we see the spectacular things players create for our games. To show our appreciation for all you do, we’re proud to introduce the Trion Worlds Creator [..]
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3:06 am, July 14, 2016
Quote:
Originally Posted by Fasti
We are both excited and humbled when we see the spectacular things players create for our games. To show our appreciation for all you do [..]
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3:06 am, July 11, 2016
Quote:
Originally Posted by Fasti
Make sure to try the steps in our sticky thread and contact support if the issue continues. We'll get it sorted out for everyone.I've ju [..]
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1:06 pm, July 6, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear you're having trouble! Please try the steps here. If you are still having trouble, please contact our Technical Suppo [..]
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3:06 am, July 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to check and see if you have any pending Windows updates. If not, review this support art [..]
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3:06 am, July 1, 2016
Quote:
Originally Posted by Fasti
Trove Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE [..]
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3:06 am, June 29, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd recommend trying these troubleshooting steps and see if that helps any. If not, contact our CS team and provide th [..]
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3:06 am, June 29, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Sean0413
I lost a shadow hunter and my boomeranger
Hey ther [..]
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3:06 am, June 29, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Please review this support article and try the troubleshooting steps listed there. If that doesn't work, contact our C [..]
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3:06 am, June 29, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having trouble with this. I'd recommend reviewing these troubleshooting steps and see if any of t [..]
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3:06 am, June 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Vinli1
Ty for the reply. I will try and contact the steam as th [..]
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3:06 am, June 27, 2016
Quote:
Originally Posted by Carthax
I would suggest trying to clear the cache for your Steam install using the steps below:1. Please close your game and Steam completely2 [..]
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3:06 am, June 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to try some basic troubleshooting steps and see if they help prevent this crash from occurring. If not, c [..]
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3:06 am, June 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! You may want to give these troubleshooting steps a try and see if that improves these connection problems at all. If no [..]
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3:06 am, June 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you haven't already, give these troubleshooting steps a try and see if that helps at all. If not, please contact ou [..]
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3:06 am, June 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry to hear you're having connection issues. You can give these troubleshooting steps a try if you'd like, as some o [..]
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3:06 am, June 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you contact our CS team, they'll be happy to look into this for you and figure out what's going on here.
[..]
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3:06 am, June 25, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that Bevox! If these troubleshooting steps don't help you at all, contact our CS team and provide them with your ne [..]
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3:06 am, June 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having crashing issues. I'd recommend trying these troubleshooting steps and see if they help you [..]
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3:06 am, June 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry to hear that! I'd recommend trying these troubleshooting steps and see if any of them help fix this problem.If n [..]
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