3:06 am, March 31, 2018
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Originally Posted by Fasti
Follow these steps for reporting bugs, including adding comments to existing bug reports rather than creating new threads for commonly r [..]
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2:06 am, January 29, 2018
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Originally Posted by Fasti
Hey all,We're aware of the currently reported connection issues. Please check here for updates from PS4 as they work to address them: ht [..]
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2:06 am, January 29, 2018
Update 2 - PS4 is experiencing some issues again and are working to address them now. Be sure to click the link in the main post below for the latest details direct from Sony. Thanks!
Update 1 - The [..]
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2:06 am, January 19, 2018
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Originally Posted by Phantasie
Hi MandiblesIronically, a club on XBox was reported as causing members to crash just recently. We spent a fair bit of time tracking [..]
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2:06 am, November 17, 2017
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Originally Posted by Srayer
I've put in a fix for this. It also fixes the trophy issue mentioned above by Doudou. To reiterate my earlier statement, none of the te [..]
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3:06 am, October 19, 2017
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Originally Posted by Fasti
HikariBaindo's correct. Any item picked up from the store will work. We're also fixing the underlying issue so players won't get stuck o [..]
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3:06 am, September 22, 2017
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Originally Posted by Fasti
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Originally Posted by laethiem
I am asking you to PLEASE PLEASE PLEASE consider adding a reporting s [..]
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3:06 am, August 23, 2017
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Originally Posted by Fasti
Thanks for the feedback. We're sorry to see you go but we can understand your concerns.1. Bug fixes are handled based on priority. For t [..]
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3:06 am, July 15, 2017
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Originally Posted by Fasti
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Originally Posted by PaPaRuPa
I have not sent any tickets since the community needs a public respon [..]
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3:06 am, July 12, 2017
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Originally Posted by PostCard
Fae Trickster Updates Correction: Ego Blast's critical damage multiplier is unchanged from Live. This was erroneously reported as ch [..]
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3:06 am, July 6, 2017
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Originally Posted by Fasti
Thanks for calling this out. I've reported it to the dev and QA team. Submit a ticket about the regemerators and the support team will i [..]
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1:06 pm, June 22, 2017
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Originally Posted by Hesk
Hello! If the player is offering in-game currency (such as flux or items) that is legitimate and does not need to be reported. If they ar [..]
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3:06 am, June 21, 2017
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Originally Posted by Fasti
This may be something previously reported but I sent it to the QA team just to be safe. Thanks for the report!
Jump to post.. [..]
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3:06 am, April 20, 2017
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Originally Posted by ZamboniChaos
Hey there! This bug has been reported and investigated by our team in the past, but they've been unable to reproduce it so far. I [..]
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3:06 am, April 18, 2017
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Originally Posted by Celestrata Bloodsong
Hello Trovians!We will be performing a restart of the Xbox One servers at 12:30 PM PDT today. This restart will be to hel [..]
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3:06 am, April 18, 2017
Hello Trovians!
We will be performing a restart of the Xbox One servers at 12:30 PM PDT today. This restart will be to help combat crashing issues and connection issues being reported by the community [..]
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3:06 am, April 6, 2017
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Originally Posted by Fasti
Hey there,We have a post that explains how to submit a bug report. If you're experiencing a bug that has already been reported please ad [..]
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3:06 am, April 6, 2017
Quote:
Originally Posted by Fasti
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Originally Posted by SCATTMAN5000
Time: few weeks nowContext: type /joinme command in chat windowEx [..]
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2:06 am, January 13, 2017
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Originally Posted by Fasti
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Originally Posted by MickeyLee
I am beginning to wonder if Trion even has a Quality Assurance depar [..]
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2:06 am, January 4, 2017
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Originally Posted by Fasti
Be sure to post any unreported bugs to our Bug Report forums so we can be sure everything is seen.We will have an update this week and w [..]
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12:06 pm, December 25, 2016
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Originally Posted by Fasti
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Originally Posted by Renoue
Moving Items between my bag and my personal chest is making them disapp [..]
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2:06 am, December 21, 2016
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Originally Posted by Fasti
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Originally Posted by ForsakenHero
Also if any mod/dev see this thread dont move it to bug reports. [..]
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2:06 am, December 13, 2016
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Originally Posted by Fasti
Greetings Trovians!Welcome to the Xbox One Bug Report Forum! We want to give you a place to go to report things that aren't working like [..]
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2:06 am, December 13, 2016
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Originally Posted by Fasti
Greetings Trovians!Welcome to the PS4 Bug Report Forum! We want to give you a place to go to report things that aren't working like they [..]
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3:06 am, October 26, 2016
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Originally Posted by Fasti
Hey there,I followed up on this for you and it was a GM who removed the creation in this case. Sorry for any confusion about being the o [..]
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3:06 am, October 26, 2016
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Originally Posted by Fasti
I've renamed the thread to describe the specific issue reported. Keep in mind that if we want to follow up on this later it's much easie [..]
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3:06 am, October 8, 2016
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Originally Posted by Fasti
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Originally Posted by ChickenPhoenix
I havn't played trove in a while. A few months ago, a shadow lv [..]
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3:06 am, October 6, 2016
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Originally Posted by Fasti
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Originally Posted by Draidanom
Just when I tought I should make a thread about this messy cursed sk [..]
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1:06 pm, October 1, 2016
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Originally Posted by Srayer
This will be fixed in the next PTS update. I've seen a few posts on this issue, so thank you to everyone who reported it!
Ju [..]
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3:06 am, September 30, 2016
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Originally Posted by ZamboniChaos
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Originally Posted by SkyRider3217
As for the bug for Candy Barbarian, this has been reported [..]
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3:06 am, September 20, 2016
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Originally Posted by Fasti
Some of the posts on this thread have been removed. I want to make sure I cover that first, in case anyone is wondering where their post [..]
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3:06 am, September 15, 2016
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Originally Posted by Fasti
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Originally Posted by Corehowl
1.I can't invite anyone to me , only if they are in my friends list.2 [..]
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3:06 am, August 19, 2016
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Originally Posted by Fasti
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Originally Posted by SloWolfe
The sound you hear is a sound specifically designed for notifying the [..]
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3:06 am, August 10, 2016
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Originally Posted by Fasti
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Originally Posted by Herschel
1st: Forge is broken, again. Cant right click gear to put in forge. [..]
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3:06 am, August 10, 2016
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Originally Posted by Fasti
Hey there,Thanks for reporting this bug. There are a couple things you can do to help make sure we can easily identify and track issues [..]
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3:06 am, August 10, 2016
Quote:
Originally Posted by Fasti
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Originally Posted by High5
If you invite someone to join you, it instead ignores them.... Bad... v [..]
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3:06 am, August 9, 2016
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Originally Posted by Fasti
Hey again!Here's your thread for asking questions of the dev team. Keep in mind that we won't answer a question that was answered recent [..]
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3:06 am, June 18, 2016
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Originally Posted by Fasti
Every week we post an announcement thread of the weekly livestream. Here is the post from this week. We'll have a new one next week and [..]
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3:06 am, June 9, 2016
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Originally Posted by Fasti
Hey there,I'm sorry to hear you ran into this situation. The things being reported here sound like things we'll need to investigate so I [..]
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3:06 am, May 20, 2016
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Originally Posted by Fasti
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Originally Posted by LunarCrazy
I only have one question, and it's been a long time since I've been [..]
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3:06 am, May 13, 2016
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Originally Posted by ZamboniChaos
Sorry for the confusion Lychirium! I reviewed your ticket and it appears there was a misunderstanding in regards to the problem y [..]
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3:06 am, April 24, 2016
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Originally Posted by ZamboniChaos
Thanks a lot for the report! I've logged the information you reported and forwarded it to our dev team for investigation. Good ca [..]
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3:06 am, April 22, 2016
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Originally Posted by ZamboniChaos
I've gone ahead and collected all of the info reported in this thread and forwarded it to our dev team. Thanks for the details! K [..]
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3:06 am, April 5, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ima Cereal Man
First of all SCAMMING Is for losers.Second of all, More and mor [..]
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3:06 am, April 1, 2016
Quote:
Originally Posted by Fasti
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Originally Posted by SloWolfe
Got to agree with Tyr on this, these problems exist now and does not [..]
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2:06 am, March 24, 2016
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Originally Posted by Fasti
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Originally Posted by FrostySeraph
Whaddya mean "what specific bug"? It's been a known pro [..]
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2:06 am, January 31, 2016
Quote:
Originally Posted by Fasti
If there are specific bugs with specific dungeons, please make sure to describe those in detail and I'll pass it along to the team. In s [..]
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12:06 pm, January 23, 2016
Hello all,
We've identified a purchase issue across all Trion Worlds games. Our platform team is in the process of tackling this, but until this is resolved, you may see some of the following:
- Pur [..]
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12:06 pm, January 23, 2016
Quote:
Originally Posted by Kiwibird
Hello all,We've identified a purchase issue across all Trion Worlds games. Our platform team is in the process of tackling this, but [..]
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2:06 am, January 6, 2016
Quote:
Originally Posted by TimW
We did need to change the way that keyboard input is handled to make it possible to support non-QWERTY keyboard layouts on both Windows a [..]
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12:06 pm, December 29, 2015
Quote:
Originally Posted by Fasti
Please do not name, or link to, players you suspect are up to no good. Report them to our support team by submitting a ticket.For specif [..]
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12:06 pm, December 29, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Etherbl
Yep, received one too...I immediately knew it was a strange account, b [..]
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2:06 am, December 12, 2015
Quote:
Originally Posted by Srayer
There are many devs on our team, and not all have read every single forum post. A response to a particular post is not a judgement on t [..]
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3:06 am, September 26, 2015
Hello all!
We are currently investigating the connectivity issues reported in Trove. To perform maintenance on our servers, we are bringing the Trove servers offline for one hour at 11:45 AM PDT.
We [..]
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3:06 am, September 19, 2015
Quote:
Originally Posted by Fasti
Hey there,If anyone sees misuse of a Proclaim-A-Phone, please make sure to let me know. The reported abuse in the OP has been addressed, [..]
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3:06 am, June 25, 2015
Quote:
Originally Posted by Fasti
Hey folks,Make sure to send these reports to the Customer Service team directly. I've reported your concerns, and I completely understan [..]
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3:06 am, April 22, 2015
Quote:
Originally Posted by Srayer
For those that are seeing this bug now and have seen it in the past: is it happening with greater frequency as of late, or is it about [..]
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2:06 am, March 24, 2015
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Originally Posted by Avarem
Hey all. Just wanted to post here. We'll take a deeper look here, sometimes policy needs to be updated or logging isn't precise enough. [..]
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2:06 am, March 21, 2015
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Originally Posted by dope_sheet
I'll let Community people deal with the other aspects of this post.
Quote:
Originally Posted by Gamma
[..]
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12:06 pm, February 25, 2015
Quote:
Originally Posted by Atronos
I don't see a thread about it on the tech support forum. Have you reported the bug? If not, please go ahead and post there, and give [..]
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