2:06 am, January 25, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Burn1ngR4g3
Heya, as you said "We will release the names of characters th [..]
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1:06 pm, May 9, 2017
Quote:
Originally Posted by TrionBrasse
Hey everyone, We held some lengthy discussions internally today, and wanted to give everyone an update on our policy regarding Cl [..]
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3:06 am, May 3, 2017
Quote:
Originally Posted by Din Othar
Quote:
Originally Posted by cerkaz
You've probably seen me been posting a few bugs here lately, &a [..]
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12:06 pm, December 29, 2016
Quote:
Originally Posted by Hesk
Hello! Support tickets are automatically set to solved after a few days without a response. However, this is only related to the ticket b [..]
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3:06 am, July 20, 2016
Quote:
Originally Posted by Fasti
Hey there,Definitely sorry for the scare. The slow loading of the database after we came online today meant players were accessing their [..]
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1:06 pm, June 8, 2016
Quote:
Originally Posted by Hesk
Hello! Unfortunately, the pack is no longer available, including through Steam. As you can see from the Trove page for Steam, it's no l [..]
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2:06 am, March 15, 2016
Quote:
Originally Posted by Fasti
Hey folks, We're going to roll out the Trickster Tuesday patch and run some updates on our database system.Downtime should take approxim [..]
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2:06 am, March 15, 2016
Hey folks,
We're going to roll out the Trickster Tuesday patch and run some updates on our database system.
Downtime should take approximately 2.5 hours and will start at 7AM PDT (2PM GMT).
Thanks al [..]
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2:06 am, March 8, 2016
Hey folks!
On Tuesday Trove will go offline to roll out the Leader of the Block patch and to perform a reset on character names for players inactive since August 1st.
The downtime will be longer than [..]
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2:06 am, March 2, 2016
Update 2 - 10:40 AM PST (6:40 PM GMT) - We're back online! Thanks for your patience!Update 1 - 9:20 AM PST (5:20 PM GMT) - The background systems that are receiving software updates have run longer th [..]
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2:06 am, March 1, 2016
Hey folks!
Trove will be coming offline on Tuesday to roll out the latest patch (patch notes coming soon). We're also going to be running software updates for some of our non-database systems which m [..]
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2:06 am, February 4, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Quiggle
Just goes to show that the effort put in for the database migration wa [..]
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2:06 am, January 23, 2016
Update 1 – 5:45 PST (1:45 AM GMT):
Hey all,
Avarem here.
We wanted to provide you with an update on our progress: right now the data transfer is moving more slowly than we had initially a [..]
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2:06 am, January 23, 2016
Trove is fired up and we’re celebrating our bright future with all of you! Join us now to enjoy that new database smell and party in style.
Sign into Trove by 11:59 PM PST on January 24th t [..]
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2:06 am, January 23, 2016
Quote:
Originally Posted by Fasti
Trove is fired up and we’re celebrating our bright future with all of you! Join us now to enjoy that new database smell and pa [..]
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2:06 am, January 22, 2016
Update 2 - 12:15 PM PST - We're online, but there will be a queue for a while. Unfortunately, there's a bug that is causing your queue time to show up as {0}. Estimated Wait {1}. This is just a disp [..]
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12:06 pm, January 21, 2016
Update 1 – 5:45 PST (1:45 AM GMT):
Hey all,
Avarem here.
We wanted to provide you with an update on our progress: right now the data transfer is moving more slowly than we had initially anti [..]
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12:06 pm, January 21, 2016
Update 1 – 5:45 PST (1:45 AM GMT):
Hey all,
Avarem here.
We wanted to provide you with an update on our progress: right now the data transfer is moving more slowly than we had initially anti [..]
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12:06 pm, January 19, 2016
Hey everyone!
Come hang out with us for a special Tuesday livestream on the Trion Worlds Twitch Channel! We’ll be showing off spoilers for upcoming content, discussing the plans for once [..]
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12:06 pm, January 19, 2016
Quote:
Originally Posted by Fasti
Hey everyone!Come hang out with us for a special Tuesday livestream on the Trion Worlds Twitch Channel! We’ll be showing off s [..]
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2:06 am, January 19, 2016
Quote:
Originally Posted by Fasti
Greetings Trovians,The big day is here! We're going offline on Tuesday to start the transfer to our brand new database.The servers will [..]
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2:06 am, January 19, 2016
Greetings Trovians,
The big day is here! We're going offline on Tuesday to start the transfer to our brand new database.
The servers will go offline at 6:00 AM PST (2:00 PM GMT) and expected downt [..]
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12:06 pm, January 17, 2016
Update 5 - 8PM PST (4AM GMT) - The queue is gone, and things have been looking stable. We're still monitoring closely, but it's looking good. Thanks all!Update 4 - 7:30 PM (3:30 AM GMT) - A few server [..]
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2:06 am, January 17, 2016
Update 1 - 5 PM PST (3AM GMT) - Our server restarts are in progress, but can take a couple hours to complete. I'll post another update in 1 hour to let you know where we are. Thanks!
Howdy,
Due to som [..]
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2:06 am, January 16, 2016
Quote:
Originally Posted by Fasti
For any questions regarding current server issues, or the upcoming extended downtime to change to the new database, please read this pre [..]
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2:06 am, January 16, 2016
Quote:
Originally Posted by Fasti
Sorry for any confusion regarding the downtime today. Here is the downtime notice for anyone who hasn't seen it.We didn't have downtime [..]
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2:06 am, January 16, 2016
Update 3 - 1:20 PM PST (9:20 PM GMT) - We're back online and looking good. We do have a bit of a queue, but we're keeping a close eye on it, and will allow more players in over the next hour.Update 2 [..]
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2:06 am, January 15, 2016
Quote:
Originally Posted by Fasti
Our downtime was extended on Tuesday because of the ongoing database issues, not due to any data being patched in. With that in mind, on [..]
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2:06 am, January 15, 2016
Quote:
Originally Posted by Fasti
We'll be bringing the Trove servers offline on Friday for scheduled maintenance, and to run additional data migration testing. The timin [..]
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2:06 am, January 15, 2016
Quote:
Originally Posted by Fasti
What happens in situations like this is that the database ran into problems and crashed. Once back online, if a database you're connecte [..]
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2:06 am, January 15, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Blackwing2112
Could you not just wait till the 48 hour maint days I mean serio [..]
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2:06 am, January 15, 2016
Quote:
Originally Posted by Fasti
Join us this Friday on the Trion Worlds Twitch channel! We’ll be answering your questions, showing off some fan art, discuss [..]
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2:06 am, January 15, 2016
Join us this Friday on the Trion Worlds Twitch channel! We’ll be answering your questions, showing off some fan art, discussing the upcoming database move, and more!
Ask questions of the [..]
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2:06 am, January 15, 2016
We'll be bringing the Trove servers offline on Friday for scheduled maintenance, to release a couple bug fixes, and to run additional data migration testing. The timing is definitely unfortunate, fol [..]
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2:06 am, January 14, 2016
Greetings Trovians!
Uptime and stability improvements have been our technical teams’ #1 priority. We’d like to share the next important step: A full upgrade and replacement of ou [..]
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2:06 am, January 3, 2016
Update 5 - All server nodes have been restarted, and the population cap has been increased to reduce the current queue. As more players join, some brief queues may happen, but we'll continue to increa [..]
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12:06 pm, December 30, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DeZMunDe
NU why pts WHYYYY WE NEED DEM PTS
I'm going to update [..]
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2:06 am, December 24, 2015
Quote:
Originally Posted by Fasti
Hey everyone,We're going to ramp up our tests on the PTS so we can complete our database migration as soon as possible.We'll be taking t [..]
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2:06 am, December 24, 2015
Quote:
Originally Posted by Fasti
Peak times will see a queue. We've reduced the cap on total players in game to help keep server stability throughout the day. The queue [..]
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2:06 am, December 23, 2015
Quote:
Originally Posted by Fasti
Hey everyone,The last couple days we've experienced an increase in server stability issues that lead to some extended downtimes.Our main [..]
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2:06 am, December 18, 2015
Quote:
Originally Posted by Fasti
We'll be bringing the PTS offline on Friday for maintenance, and to perform tests on database upgrades.The servers will come down at 2 P [..]
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2:06 am, December 12, 2015
Quote:
Originally Posted by Fasti
Hey folks, We're bringing the PTS offline at 11AM PST / 7PM GMT to do some additional database testing. Downtime should be five hour [..]
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2:06 am, December 10, 2015
Quote:
Originally Posted by Fasti
Hey folks,We're bringing the PTS offline at 11AM PST / 7PM GMT to do some additional database testing.Downtime should be under five hour [..]
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2:06 am, December 8, 2015
Quote:
Originally Posted by Fasti
Hey folks,We're bringing the PTS offline at 8AM PST / 4PM GMT to do some testing related to our migration to a new database.I don't have [..]
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2:06 am, November 19, 2015
Update 1: We're currently running tests on the PTS database to make sure we find the best solution for live servers. Once we've finished testing, and found the right path to take, we'll post another u [..]
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2:06 am, November 14, 2015
Quote:
Originally Posted by Fasti
We're experiencing some server and database issues at the moment, which we talk about here. That is why some players will experience iss [..]
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12:06 pm, November 6, 2015
Update 8: 8:35 PM PST - Everything remains stable, so we should be all set. Thanks again for your patience!Update 7 - 7:40 PM PST - Things are looking up, but we're keeping a close eye on things to b [..]
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2:06 am, November 6, 2015
Quote:
Originally Posted by Fasti
Hey all,We just ran into an issue with some unexpected downtime, but are restarting the system now. Because this was not a database issu [..]
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2:06 am, November 6, 2015
Quote:
Originally Posted by Fasti
I've updated the original post as well, but to give a head's up, we're in the process of restarting the servers and continue to work on [..]
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2:06 am, November 6, 2015
Update 1: We're back online and playable. Sorry for the unexpected downtime.
Hey all,
We just ran into an issue with some unexpected downtime, but are restarting the system now. Because this was not a [..]
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2:06 am, November 6, 2015
Update 5 - 5: 09 PM PST - The team continues to work on the root issue that brought Trove down earlier. They are almost finished with their investigation, and will be restarting all of our services sh [..]
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2:06 am, November 5, 2015
Quote:
Originally Posted by Fasti
This is fair feedback. I can try to provide more insight to alleviate any remaining confusion. The issue isn't that we've run out of spa [..]
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2:06 am, November 3, 2015
Trovians,
We've had too much down time in Trove of late, and we understand how frustrating that is for all of you. Believe me, we feel that frustration too, and are taking action to make it better. [..]
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2:06 am, November 3, 2015
Quote:
Originally Posted by Fasti
Trovians,We've had too much down time in Trove of late, and we understand how frustrating that is for all of you. Believe me, we feel th [..]
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12:06 pm, November 2, 2015
Update 7 - 7:00PM PST - Trove is back online! We're continuing to monitor everything, just in case there are any issues.
Update 6 - 5:00PM PST - Some game systems are having trouble communicating wi [..]
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2:06 am, November 2, 2015
Update 6 - 5:00PM PST - Some game systems are having trouble communicating with each other, so we're going to continue to work on getting this sorted out. We'll post again in 2 hours if we're not yet [..]
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2:06 am, November 2, 2015
Quote:
Originally Posted by Fasti
I've posted this in your subbreddit post as well, but to make sure to get visibility, I wanted to post it here as well. I've excerpted p [..]
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1:06 pm, August 2, 2015
Quote:
Originally Posted by Avarem
We've replied to a few threads about this, but since it's taking more time than we expected to clear up I wanted to reply here with som [..]
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1:06 pm, July 29, 2015
Quote:
Originally Posted by Morgana
Update 3: Hi all-- Just to give you guys an update, the team is still hard at work on bringing the databases back to a good state. It [..]
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1:06 pm, July 29, 2015
Update 4: Hey all! As of now, the Trove servers are now back online!Update 3: Hi all-- Just to give you guys an update, the team is still hard at work on bringing the databases back to a good state. I [..]
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3:06 am, July 29, 2015
Update: Hey all, we're going to be extending the down to approximately 11 PM PDT / 6 AM GMT. To make sure everyone has all the information possible on what went wrong, and what we are doing to make i [..]
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3:06 am, July 28, 2015
Quote:
Originally Posted by Fasti
Hello everyone!Due to an unexpected database issue we will be bringing down the servers to investigate. I will keep this thread up to da [..]
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3:06 am, July 28, 2015
Hello everyone!
Due to an unexpected database issue we will be bringing down the servers to investigate.
We anticipate our down time to be approximately 2 hours, but will update this thread as we c [..]
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3:06 am, July 24, 2015
Quote:
Originally Posted by Avarem
* Improved database hardware* Fixed bug where upgrading some Winter item yields a fifth "unknown" stat * Fix for some incorre [..]
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3:06 am, July 24, 2015
* Improved database hardware
* Fixed bug where upgrading some Winter item yields a fifth "unknown" stat
* Fix for some incorrect neon dragon text.
* Club worlds which got stuck in a bug [..]
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3:06 am, July 23, 2015
Quote:
Originally Posted by Avarem
Hey all,Let's talk aboutSince launch this has been our number one priority to fix. We've addressed a number of bottlenecks over the las [..]
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3:06 am, July 22, 2015
Update 2:
We're up and running, folks! Thanks for your patience. While you may experience some queues as players get logged in, they should be brief. A lot of work is continuing behind the scenes to [..]
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3:06 am, July 21, 2015
Quote:
Originally Posted by Morgana
Arriving on 7/21/15!== FEATURES ==NEON DRAGONS ARE NOW LIVE!* You can now earn Neon Dragon Caches from challenges, or purchase them on [..]
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3:06 am, July 21, 2015
Arriving on 7/21/15!== FEATURES ==NEON DRAGONS ARE NOW LIVE!
* You can now earn Neon Dragon Caches from challenges, or purchase them on the store!
* Neon Dragon Caches have an uncommon chance of dro [..]
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1:06 pm, July 11, 2015
Update 4: Things are looking good, and we're back online. We're still monitoring things closely, so if there are anymore issues, we'll be all over it.
Update 3: Some quick updates are being applied t [..]
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3:06 am, April 11, 2015
Quote:
Originally Posted by dope_sheet
We're on it, I promise! Thanks for bringing these to our attention. I made a detailed bug for our database and it's now 'on the l [..]
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2:06 am, February 20, 2015
Quote:
Originally Posted by dope_sheet
Twixler, this isn't a bug with the animation, it is an issue with the rig...I read this thread yesterday evening, and couldn't slee [..]
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2:06 am, February 20, 2015
Quote:
Originally Posted by Morgana
Quote:
Originally Posted by Aviarei
In my signature is a link to the Mod Creation guide, as well as my o [..]
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2:06 am, October 30, 2014
Quote:
Originally Posted by Avarem
It did turn into a long hotfix. We're doing a database update that will let us restore Club Worlds (if needed) and it needed a little e [..]
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12:24 pm, October 28, 2014
EDIT: Downtime should be about 30 more minutes from now and end no later than 4:30.
We will be having extended downtime tomorrow, 10/13. The plan is to start at Noon PST and for the downtime to last [..]
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12:24 pm, October 28, 2014
* Shadow's Eve is here!
* The hub has been redecorated
* A new pinata is now in the store
* A new mag rider is now in the store
* Pumpkins can now be grown
* Pumpkin lairs are now in the peaceful [..]
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