1:06 pm, July 29, 2015
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Update 3: Maintenance - July 28, 2015
Update 4: Hey all! As of now, the Trove servers are now back online!
Update 3: Hi all-- Just to give you guys an update, the team is still hard at work on bringing the databases back to a good state. It is a lengthy process; huge amounts of data need to be restored before the servers can be brought back online. We've reviewed the progress of this restoration, and it looks like it will be done closer to 1 AM PDT / 8 AM GMT, which is our new targeted up time. If anything changes, we'll be back with another update.
Update 2: Once we have the servers back online, and people are able to get signed in (and playing) again, we'll be posting more info on giving something back to each of you who were unable to get signed into the game today. If you're worried about losing your consecutive days, you should be okay, in most cases.
Update: Hey all, we're going to be extending the down to approximately 11 PM PDT / 6 AM GMT. To make sure everyone has all the information possible on what went wrong, and what we are doing to make it right, Avarem posted a more detailed explanation here.
Thanks everybody!
Trovians,
We took the Trove servers offline at approximately 2:45 PM PDT / 9:45 PM GMT as we look into a database issue that was preventing some players from accessing the game. We anticipate being online at approximately 11 PM PDT / 6 AM GMT, but will keep this post updated as we get more info.
Thanks for your patience!
Update 3: Hi all-- Just to give you guys an update, the team is still hard at work on bringing the databases back to a good state. It is a lengthy process; huge amounts of data need to be restored before the servers can be brought back online. We've reviewed the progress of this restoration, and it looks like it will be done closer to 1 AM PDT / 8 AM GMT, which is our new targeted up time. If anything changes, we'll be back with another update.
Update 2: Once we have the servers back online, and people are able to get signed in (and playing) again, we'll be posting more info on giving something back to each of you who were unable to get signed into the game today. If you're worried about losing your consecutive days, you should be okay, in most cases.
Update: Hey all, we're going to be extending the down to approximately 11 PM PDT / 6 AM GMT. To make sure everyone has all the information possible on what went wrong, and what we are doing to make it right, Avarem posted a more detailed explanation here.
Thanks everybody!
Trovians,
We took the Trove servers offline at approximately 2:45 PM PDT / 9:45 PM GMT as we look into a database issue that was preventing some players from accessing the game. We anticipate being online at approximately 11 PM PDT / 6 AM GMT, but will keep this post updated as we get more info.
Thanks for your patience!