3:06 am, April 14, 2018
Quote:
Originally Posted by Fasti
Hey there, folks.We appreciate all the feedback regarding the issue with some previous purchases being granted again to some players. On [..]
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3:06 am, April 12, 2018
Update 7 - 6:37 PM PDT (1:37 AM GMT) - We're back online and have more info on recent issues on the PS4 version of Trove here.Update 6 - 6:30 PM PDT (1:30 AM GMT) - We're finalizing things now and wil [..]
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3:06 am, April 11, 2018
Update 2 - We've confirmed we have the proper list of eligible players for these care packages and have started delivering them. It may still take time for the list to be complete so allow us a couple [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tolerant
Does everyone get a "free" reset to their primary club?
[..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ClumsyBee
I thought the bug was fixed and i can finally set my primary club ag [..]
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3:06 am, April 9, 2018
Update 1 - Hey there! Due to an issue with incorrect rewards being sent for the Shadow Tower issue we're delaying the Lustrous Gem Box care package until we've confirmed the recipients again. This mea [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by xeko92
I'm having a problem. Im the leader of my club and can't set it as my p [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
If you're still having issues please restart your PC, wait 5 minutes, and try launching Trove again. Let us know if it continues and whe [..]
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2:06 am, March 2, 2018
Quote:
Originally Posted by Fasti
Hey there!Most players aren't experiencing this issue so we'll want to troubleshoot things first. Usually this would be caused by an add [..]
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2:06 am, February 23, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesVanguardian's ranged stance transition no longer knocks back enemies.
Vanguardian's flask consumption animation has [..]
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12:06 pm, February 2, 2018
Quote:
Originally Posted by PostCard
Known Issue A change in this patch will prevent purchasing more than one of any item that unlocks a collection, even if that item is [..]
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12:06 pm, February 2, 2018
Known IssueA change in this patch will prevent purchasing more than one of any item that unlocks a collection, even if that item is tradable. This will affect the Treasure Isles merchants along with [..]
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2:06 am, January 30, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by adek183
I've left since the gems update and now i wanna give this game another [..]
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2:06 am, January 25, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Burn1ngR4g3
Heya, as you said "We will release the names of characters th [..]
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12:06 pm, January 24, 2018
Update 4 - The remaining instances of players being unable to login to Trove appear to be resolved. If you haven't tried to login in the last 30 minutes or so please restart your console before trying [..]
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2:06 am, January 24, 2018
Update 1 - Please power off your Xbox One (unplug it if possible) and restart it. After that you should be able to login again.
Hey all,
We're investigating the issues preventing players on the Xbox [..]
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2:06 am, January 21, 2018
Update 2 - 1:10 PM PST (9:10 PM GMT) - After the restart we've been able to confirm that worlds are loading up as normal again. We're keeping an eye on things but please let us know if you continue to [..]
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2:06 am, January 3, 2018
Quote:
Originally Posted by Fasti
Hi,Sorry to hear about your trouble jumping. Do you have any add-ons for Trove? If so, disable all of them, please. After they are disab [..]
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2:06 am, December 23, 2017
Update 6 - 9AM PST (5PM GMT) Dec. 22 - Hey all! While there is no silver bullet that will cure all impact of DDoS attacks, some changes made by the ISP over the last couple days have shown positive re [..]
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2:06 am, December 20, 2017
Update 5 - 8AM PST (4PM GMT) Dec. 18 - While we do get a couple hours free of DDoS attacks periodically, they have continued to pick up again consistently. The ISP has continued to adjust to mitigate [..]
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2:06 am, December 19, 2017
Update 4 - 11:20 AM PST (7:20 PM GMT) Dec. 17 - Hey all. The attacks have persisted over the weekend with some periods of relative calm. The impacted ISPs have been working to further mitigate the att [..]
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2:06 am, December 16, 2017
Update 3 - 9:30 AM PST (5:30 PM GMT) - The DDoS attacks have continued, with some periods (usually a couple hours at a time) where things are very quiet, followed by a steep increase. Our team is work [..]
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2:06 am, December 15, 2017
Update 2 - 8:45 AM PST (4:45 PM GMT) - We just had several hours without a new attack, but they have started up again. Our network team is monitoring things closely and we're making adjustments and wo [..]
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2:06 am, December 5, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by V4Vankish
Over the time, Trove changed a lot, and some things that really both [..]
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2:06 am, November 30, 2017
Quote:
Originally Posted by PostCard
Additional UpdatesTethering has been disabled.
The Mastery rank 420 reward now correctly grants. All players who are at or above Ma [..]
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2:06 am, November 30, 2017
Additional UpdatesTethering has been disabled.
The Mastery rank 420 reward now correctly grants. All players who are at or above Mastery rank 420 should have 10 radiant sovereigns available in claim [..]
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12:06 pm, November 28, 2017
Update: After reviewing the contents of this hotfix, we've concluded that it does not contain the removal of tethering. However, the change to remove tethering is still coming in a future hotfix, it j [..]
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12:06 pm, November 28, 2017
Quote:
Originally Posted by PostCard
ClubsFixed an issue with some club UI screens displaying the rank setting list for members improperly.
Fixtures can no longer be plac [..]
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2:06 am, November 22, 2017
Quote:
Originally Posted by Fasti
I've updated the original post so please check in there. After a bit of quiet for a window yesterday, the attacks kicked up again. We're [..]
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2:06 am, November 9, 2017
Quote:
Originally Posted by Fasti
For anyone who was having issues connecting to Trove via Mac High Sierra, the issue should be resolved now. You'll need a Glyph update s [..]
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3:06 am, October 27, 2017
Quote:
Originally Posted by PostCard
Additional UpdatesAnother Club UI bug fix sampler pack has been delivered.
The Club member list no longer shows the dropdown box for [..]
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3:06 am, October 18, 2017
Update 1 - Trove for the Xbox One is back online! If you have any trouble logging in, power off and unplug you Xbox One for 30 seconds then try again.
Hey all,
We're bringing the Xbox One version o [..]
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3:06 am, October 10, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Alaskan
It's been brought up before but I feel it's time to bring it up again. [..]
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3:06 am, October 6, 2017
Quote:
Originally Posted by Fasti
The last update should have eliminated this error. If you receive it once, exit the game and try again. It should let you right in. If n [..]
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3:06 am, September 28, 2017
Quote:
Originally Posted by Fasti
Hey everyone,We wanted to follow up on the issue that occurred yesterday (September 26th) when 1 year of Patron status briefly appeared [..]
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3:06 am, August 31, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by xx_lildoge_xx
ok so i crafted 3 rerollers over 2 weeks with painful grinding, [..]
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3:06 am, August 25, 2017
Quote:
Originally Posted by Fasti
Greetings Trovians,With the Eclipse update we added a big batch of awesome new Shadow Tower rewards. To keep in line with the new loot w [..]
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3:06 am, August 25, 2017
Greetings Trovians,
With the Eclipse update we added a big batch of awesome new Shadow Tower rewards. To keep in line with the new loot we’ve increased the difficulty of enemies in the Shad [..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Our QA team is checking this out. It looks like there is a workaround for the time being: if you unpack the .tmod files and put each mod [..]
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3:06 am, August 10, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by xDivisionz
Hey,Here we go again. Its monday, people are mass alt farming once [..]
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3:06 am, August 4, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by LxZero
Ok so i just recently saw that for some unknown reason you guys nerfed [..]
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3:06 am, August 1, 2017
Quote:
Originally Posted by Fasti
All right folks,While this wasn't intentional we were able to spot the issue that caused it so it shouldn't happen again. That said, for [..]
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3:06 am, July 20, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble, please send an email to support@trionworlds.com and provide our CS tean with your IP a [..]
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3:06 am, July 18, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ExolonKnight
So new code, some changes to help with lag...Right...No differenc [..]
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3:06 am, July 9, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by patytseng
I have been participating in the market a lot and i find it annoying [..]
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3:06 am, July 2, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by kingdes
Fruiti totally agree with you: they take the messages only as somethin [..]
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3:06 am, July 2, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ylanir
Well i finished the tutorial. Now im at the event quest chain and i cha [..]
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3:06 am, June 30, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Zombieslayer72m
What about the chaos flash deal fasti? Where did it go? I purc [..]
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3:06 am, June 28, 2017
Quote:
Originally Posted by Fasti
Hey folks,As Summer Haas has called out, we have the rotation set up well in advance. We went into the rotation and removed the Loot Col [..]
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3:06 am, June 20, 2017
Hey folks,
To resolve the issue with Contests not being active on PS4 we're going to need a brief downtime on Tuesday to deploy a hotfix. After we come back online from the hotfix Contests will start [..]
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1:06 pm, June 4, 2017
Update 2 - 1AM PDT (8 AM GMT) - The restart resolved the login issue and we're online again. Thanks all!Update 1 - 12:30 AM PDT (7:30 PM GMT) - We're restarting the PS4 servers now to remove the unexp [..]
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3:06 am, May 3, 2017
Quote:
Originally Posted by Din Othar
Quote:
Originally Posted by cerkaz
You've probably seen me been posting a few bugs here lately, &a [..]
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3:06 am, April 19, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by TotalBlank
So I received another reply from customer support and guess [..]
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3:06 am, April 5, 2017
Quote:
Originally Posted by PostCard
Additional UpdatesRemoved access to the new tutorial again.
Adjusted the stats on the pets given by the Mega Menagerie Pack to be mor [..]
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1:06 pm, April 4, 2017
Update 2 - After the restart of PS4 EU servers it appears the connection issues have been resolved and players are able to login once again. Thanks all!Update 1 - Due to the very low population of pla [..]
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3:06 am, April 1, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear your experience with Trove hasn't been a smooth one. Fortunately, we're releasing a patch next week that [..]
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2:06 am, March 17, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by sliver__bullet
i cant buy pack have message box " you do not have defa [..]
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2:06 am, March 9, 2017
Quote:
Originally Posted by Fasti
Updated the OP. We're back online. If you're unable to login be sure to exit the application and launch again. You can also restart your [..]
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2:06 am, March 9, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ICEDFIREZ
Gem Day!! :D hoorayyyPsych, Gem day is cancelled guys. Again. Thanks [..]
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2:06 am, March 2, 2017
Quote:
Originally Posted by PostCard
StoreThe following packs are now available for credits rather than real money purchases. (Note: It's not entirely possible to make t [..]
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12:06 pm, February 15, 2017
UpdatesFixed uncommon server crash that could happen when moving Cornerstones.
Faeorocious Facsimile now explodes when the decoy gets in range of an enemy.
The Bountiful Emblem now works again.
Gem ef [..]
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12:06 pm, February 15, 2017
Quote:
Originally Posted by PostCard
Updates Fixed uncommon server crash that could happen when moving Cornerstones.
Faeorocious Facsimile now explodes when the decoy get [..]
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2:06 am, February 2, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by xbaconghostx
I haven't been able to connect for hours now. I'm on PS4 it eithe [..]
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2:06 am, February 1, 2017
Join the Party is back on the PC version of Trove to rock your blocks off! Face off against the foul forces of shadow as powerful Pinata Invaders bring the pain.
Take down the Pinata Invaders to ea [..]
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2:06 am, January 14, 2017
Quote:
Originally Posted by Twixler
Old store mounts and event mounts will make their way into chaos rotation overtime. Fret not. If you hadn't noticed, the Caskart was j [..]
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2:06 am, January 13, 2017
Quote:
Originally Posted by Fasti
We haven't released the specific date of the update to increase Mastery cap yet.For the bit of your previous post that was removed, plea [..]
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2:06 am, December 14, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Meowmeowmeowsters
I bought the Starter Pack from the store I paid through my M [..]
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2:06 am, December 10, 2016
Quote:
Originally Posted by Fasti
Hey everyone, Please make sure if you send in your crash reports if you get one. That'll help us get to the bottom of this. For now, c [..]
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12:06 pm, December 8, 2016
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by spar13
Yeah.. If we can't trade something we have already unlocked, dont let [..]
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2:06 am, December 8, 2016
Update - All right, folks. It looks like we're good to go again. We've been online a while now but we didn't want to get ahead of ourselves. Please go forth and enjoy your day!
Hey all,
We're aware [..]
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2:06 am, December 7, 2016
Quote:
Originally Posted by Fasti
Hey there,First off, your account is safe. Nothing you can do in the game files will put your game at risk. Secondly, welcome to the for [..]
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2:06 am, November 23, 2016
Quote:
Originally Posted by Fasti
All right folks, the EU servers are available again. Thanks for your patience. They were made available when we came back up from our ho [..]
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2:06 am, November 22, 2016
Quote:
Originally Posted by Fasti
We're checking this out now. What are the specific Leaderboards not awarding prizes? The more detail the better.Thanks!
Jump [..]
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2:06 am, November 15, 2016
We’re working hard to bring Trove to the PlayStation 4 and Xbox One and it’s paying off! With so much to be thankful for we decided to share the love with all of you by throwing t [..]
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2:06 am, November 15, 2016
Quote:
Originally Posted by Fasti
We’re working hard to bring Trove to the PlayStation 4 and Xbox One and it’s paying off! With so much to be thankful [..]
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2:06 am, November 14, 2016
Quote:
Originally Posted by Carthax
We were experiencing a lot of network issues this weekend, specifically, when you submitted this response. They should be resolved now [..]
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2:06 am, November 12, 2016
Update 7 - 4:30 PM PST (12:30 AM GMT) - With the network connection issues over the last few days we know many of you are concerned with your Patron status or just lost time playing Trove. We agree th [..]
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2:06 am, November 11, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TheRavenPrince
Its the pinata farms that is doing it. You guys think you can f [..]
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12:06 pm, November 10, 2016
Updates Fixed bug where the tutorial objective resets for players the first time after they log in since Tuesday's patch. Unfortunately, a side effect of this fix is that anyone whose objectives were [..]
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12:06 pm, November 10, 2016
Quote:
Originally Posted by Hesk
Hello! It looks like these issues have resurfaced, and we are investigating once again. Thank you for your patience.
Jump to p [..]
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2:06 am, November 10, 2016
Quote:
Originally Posted by PostCard
Updates Fixed bug where the tutorial objective resets for players the first time after they log in since Tuesday's patch. Unfortunate [..]
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2:06 am, November 10, 2016
Updates Fixed bug where the tutorial objective resets for players the first time after they log in since Tuesday's patch. Unfortunately, a side effect of this fix is that anyone whose objectives were [..]
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2:06 am, November 5, 2016
Quote:
Originally Posted by TrionBrasse
Folks, it is a rare thing to see people treating each other with disrespect on the Trove forums.This thread makes me sad on so man [..]
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12:06 pm, November 3, 2016
Quote:
Originally Posted by Hesk
Hello! This sounds as if your anti-virus is identifying GlyphCrashHandler.exe as a malicious item. I've confirmed that, from the download [..]
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1:06 pm, October 18, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear that! I would suggest changing your renderer back to DirectX by deleting your trove.cfg file. If you need additional [..]
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3:06 am, October 11, 2016
Quote:
Originally Posted by Avarem
Shadow's Eve is Back and Even Better! Pumpkin Dungeons are sprouting in all biomes! Find a giant Jack-O-Lantern and defeat these spoo [..]
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3:06 am, October 11, 2016
Shadow's Eve is Back and Even Better! Pumpkin Dungeons are sprouting in all biomes! Find a giant Jack-O-Lantern and defeat these spooky intruders for candy corn.
The Hub is all Shadow’s Ev [..]
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3:06 am, September 30, 2016
Quote:
Originally Posted by Fasti
Howdy ya'll!Just trying out anew salutation...not digging it. Ah well, live and learn.So, the Contest reset didn't have anything to do [..]
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3:06 am, September 27, 2016
Quote:
Originally Posted by Fasti
The Dragon Boost and Gem Boost Packs currently grant a specific entitlement to your account that unlocks their respective items. Once yo [..]
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3:06 am, September 19, 2016
Quote:
Originally Posted by Carthax
On Thursday, when you originally submitted this request, we were having a lot of purchasing issues related to Steam that were being wo [..]
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3:06 am, August 31, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by PapiHappi
ive seen 2 post in tech support reporting same problem, still no ans [..]
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3:06 am, August 31, 2016
Quote:
Originally Posted by Fasti
Sorry for the late reply! We've eliminated the need for CD keys for any new packs being added to Steam. So, starting with the Gem and D [..]
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3:06 am, August 26, 2016
Quote:
Originally Posted by TrionBrasse
OK folks, I think it's pretty clear that no one posting to this thread has access to the tools to investigate the problem, hehe.Ri [..]
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3:06 am, August 18, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SloWolfe
Isn't this fixed now? It wasn't in the patch notes but after the serv [..]
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3:06 am, August 13, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Blasphemy
Time: Friday, August 12 at 8:05 PM CESTContext: I crashed and the E [..]
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3:06 am, August 10, 2016
Quote:
Originally Posted by Fasti
Hey there,Thanks for reporting this bug. There are a couple things you can do to help make sure we can easily identify and track issues [..]
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3:06 am, August 10, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Herschel
1st: Forge is broken, again. Cant right click gear to put in forge. [..]
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3:06 am, July 29, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Suntukan
About a week ago, I posted a thread here about a potential Pinata dup [..]
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3:06 am, July 27, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Boldsen
Whenever i try to teleport to my club world or inside a ST it just say [..]
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3:06 am, July 19, 2016
Quote:
Originally Posted by Fasti
It's the last livestream during our ongoing anniversary event, so don't miss it! Ask questions here and we'll answer as many as we can d [..]
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