3:06 am, April 19, 2018
Update 2 - Trove for PS4 is back online and ready to play!
Update 1 - Trove for PC and Xbox One are back online. Thanks, all!
Hey folks!
We're bringing all versions of Trove offline on Wednesday, A [..]
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3:06 am, April 18, 2018
Quote:
Originally Posted by PostCard
Additional Updates(PS4 Only) Fixed an issue causing invitations to sometimes fail.
Fixed a crash that could occur when changing world [..]
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3:06 am, April 18, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TheDeadEye
For the longest time, Tuesday was patch day. What changed?
[..]
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3:06 am, April 18, 2018
Hey folks!
We're bringing all versions of Trove offline on Wednesday, April 18 at 8AM PDT (3PM GMT) for a patch to resolve PS4 invite issues and further reduce game crashes on all platforms. Get the [..]
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3:06 am, April 18, 2018
Additional Updates(PS4 Only) Fixed an issue causing invitations to sometimes fail.
Fixed a crash that could occur when changing worlds.
Various optimizations to reduce memory usage, which should avoid [..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by PostCard
Additional Updates(PS4 Only) Fixed some issues causing serious graphical corruption and client crashes.
Fixed a potential crash when [..]
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3:06 am, April 11, 2018
Additional Updates(PS4 Only) Fixed some issues causing serious graphical corruption and client crashes.
Fixed a potential crash when zoning and pressing a button.
Fixed bug where you could get stuck i [..]
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3:06 am, April 6, 2018
Update 5 - 4:15 PM PDT (11:15 PM GMT) - Hey folks! We're not making a promise on the EU issues being completely fixed forever, but things are looking much better. We made some adjustments that went up [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by PostCard
UpdatesFixed an issue that could prevent players who acquired the maximum number of Lustrous Gem Boxes last Wednesday from acquiring [..]
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3:06 am, March 29, 2018
Quote:
Originally Posted by Fasti
Hey there! Please help us find the cause of issues so we can resolve them more quickly. To help with that we want to keep different iss [..]
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3:06 am, March 26, 2018
Quote:
Originally Posted by PostCard
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur onc [..]
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3:06 am, March 26, 2018
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur once per account, and should not occur again after a restart.
Attempti [..]
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2:06 am, March 8, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by pipebender
Two days, no response here and no response in my ticket.
[..]
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2:06 am, March 7, 2018
Quote:
Originally Posted by Fasti
We're just rolled out a hotfix to address this error. You should all be good to go now. Please let us know if you're still having an iss [..]
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12:06 pm, February 23, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesFixed a crash that could occur loading the Vanguardian in Battle Arenas.
Fixed an issue that could prevent the Vang [..]
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12:06 pm, February 22, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesThe Shadow Day bonuses should not stack souls any more.
Fixed a client crash that could occur closing the Welcome S [..]
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2:06 am, February 21, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by CapnTropical
Its come to my attention that the devs do nothing to stay in touc [..]
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2:06 am, February 21, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesFixed some cases of vfx living forever.
Changed the map icons for recipe dungeons.
Fixed crash that occurred when t [..]
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2:06 am, February 17, 2018
Quote:
Originally Posted by PostCard
New Class - VanguardianSwooping in to the spotlight, the Vanguardian’s here to save the day!
The Vanguardian packs a punch [..]
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2:06 am, February 10, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ijino
time : 2:00 PM 08 febuary 2018i start to re play of the game I have re [..]
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12:06 pm, February 2, 2018
Quote:
Originally Posted by PostCard
Known Issue A change in this patch will prevent purchasing more than one of any item that unlocks a collection, even if that item is [..]
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12:06 pm, February 2, 2018
Known IssueA change in this patch will prevent purchasing more than one of any item that unlocks a collection, even if that item is tradable. This will affect the Treasure Isles merchants along with [..]
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2:06 am, January 24, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SavageSergal
Cannot get on with Xbox1. Not sure if update ruined my credentia [..]
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2:06 am, January 19, 2018
Quote:
Originally Posted by Phantasie
Hi MandiblesIronically, a club on XBox was reported as causing members to crash just recently. We spent a fair bit of time tracking [..]
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2:06 am, January 3, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ithiridiel
And now i started to get grandom CTDs without any error message, on [..]
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2:06 am, December 12, 2017
Quote:
Originally Posted by Fasti
Hey all,We're bringing Trove offline on Tuesday, Dec. 12, 2017 at 7AM PST (3PM GMT) for maintenance and a quick update to reduce a commo [..]
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2:06 am, December 12, 2017
Hey all,
We're bringing Trove offline on Tuesday, Dec. 12, 2017 at 7AM PST (3PM GMT) for maintenance and a quick update to reduce a common crash on the PS4.
Downtime should be under 3 hours but we'l [..]
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12:06 pm, November 28, 2017
Quote:
Originally Posted by PostCard
ClubsFixed an issue with some club UI screens displaying the rank setting list for members improperly.
Fixtures can no longer be plac [..]
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12:06 pm, November 28, 2017
Update: After reviewing the contents of this hotfix, we've concluded that it does not contain the removal of tethering. However, the change to remove tethering is still coming in a future hotfix, it j [..]
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2:06 am, November 17, 2017
Quote:
Originally Posted by Fasti
Patch NotesFixed a crash that could cause players to be disconnected.
Fixed an entitlement issue that will allow specific modder codes t [..]
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3:06 am, October 24, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by KoBeWi
I have the same problem after Windows Fall Creators Update. When game s [..]
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3:06 am, October 24, 2017
Quote:
Originally Posted by PostCard
Additional UpdatesFixed several server crashes that could occur with clubs.
Fixed a bug where Vice Presidents were allowed to demote [..]
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3:06 am, October 21, 2017
Quote:
Originally Posted by PostCard
Additional UpdatesRadiant and Stellar equipment will now deconstruct into the correct items.
The drop rate of Flux Treasures has been [..]
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3:06 am, October 21, 2017
Quote:
Originally Posted by PostCard
Additional UpdatesFixed a fairly common server crash.
NPCs defeated in the Permafrost biome should now give proper Adventure credit.
[..]
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3:06 am, October 3, 2017
Quote:
Originally Posted by PostCard
UpdatesFixed an issue where players could get stuck on log in with repeated “Failed to Join Session” errors
Fixed [..]
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3:06 am, October 3, 2017
UpdatesFixed an issue where players could get stuck on log in with repeated “Failed to Join Session” errors
Fixed issues with various sound effects failing to play
The drop rate of [..]
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3:06 am, September 23, 2017
Quote:
Originally Posted by PostCard
Blocky BonusStarting with this hotfix on PC and Xbox One (and by October 4th for PlayStation 4) there's a great new mount, Sabaddar, [..]
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3:06 am, September 23, 2017
Blocky BonusStarting with this hotfix on PC and Xbox One (and by October 4th for PlayStation 4) there's a great new mount, Sabaddar, Summer’s Rapture (pictured above), available in the Store [..]
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3:06 am, September 21, 2017
Quote:
Originally Posted by Fasti
Hey there,Go to Google on the same network you use for the game and type "IP address."Don't post that info here for any reason [..]
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1:06 pm, September 9, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists. https://support.trionworlds [..]
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3:06 am, September 1, 2017
Quote:
Originally Posted by PostCard
Stability Improvements Fixed a server crash that could cause queuing when trying to enter the game
Optimized various UI components to [..]
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1:06 pm, August 31, 2017
Quote:
Originally Posted by Phantasie
Hi Guys Quick update: The next patch will have a couple different fixes that address the crash that can occur when zoning. Cant say [..]
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1:06 pm, August 30, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists.https://support.trionworlds.c [..]
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1:06 pm, August 23, 2017
Quote:
Originally Posted by Hesk
Hello! I've submitted a bug report on this issue, so please keep an eye on upcoming patch notes for any potential fixes.
Jump [..]
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1:06 pm, August 23, 2017
Quote:
Originally Posted by Hesk
Hello! Thank you for the reports. I've submitted a bug report on this issue, so please keep an eye on upcoming patch notes for any potent [..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Thanks for the feedback. We're sorry to see you go but we can understand your concerns.1. Bug fixes are handled based on priority. For t [..]
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1:06 pm, August 18, 2017
Quote:
Originally Posted by Fasti
Patch NotesTrovian AtlasThe Portal Tower in the Hub World has been replaced with the Sun Goddess Statue!
The Sun Goddess Statue is surro [..]
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1:06 pm, August 18, 2017
Patch NotesGem Stat Augment and Reroll SystemImprove or change a stat on a gem using the new Gem Forge!
The recipe to craft a personal Gem Forge can be found in an Adventurer's Crafting Bench under th [..]
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1:06 pm, August 9, 2017
Quote:
Originally Posted by Hesk
Hello! Thank you for your report. I've submitted a bug report on this issue, so please keep an eye on upcoming patch notes for any potent [..]
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3:06 am, August 3, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Polaris0n
What is going on with the devs and the community managers of this ga [..]
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1:06 pm, August 2, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please submit a support ticket at support.trionworlds.com and we'll be happy to troubleshoot with you [..]
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3:06 am, August 1, 2017
Quote:
Originally Posted by Fasti
Sorry about that, folks. This was a lobby crash that required a restart. After the restart we were back up and running normally.We appre [..]
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3:06 am, July 28, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Siimon
I will only show part of the text since the majority doesn't concern th [..]
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3:06 am, July 15, 2017
Quote:
Originally Posted by Fasti
UpdatesReduced lag by improving client-server message processing. This is a meaningful step forward in the fight against lag. We'll be w [..]
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3:06 am, July 13, 2017
Quote:
Originally Posted by Fasti
UpdatesReduced lag by improving client-server message processing. This is an meaningful step forward in the fight against lag. We'll be [..]
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3:06 am, July 6, 2017
Quote:
Originally Posted by Fasti
Hey there, We're working on these PS4 crashes. It's a very high priority for us. I'll post more info on our progress when I have it. Pl [..]
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3:06 am, July 1, 2017
Quote:
Originally Posted by PostCard
Trovian AtlasThe Portal Tower in the Hub World has been replaced with the Sun Goddess Statue!
The Sun Goddess Statue is surrounded by [..]
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3:06 am, July 1, 2017
Quote:
Originally Posted by Fasti
Looks like the team has a fix for this in place for a future update. We'll call it out in the patch notes for that build. Thanks again!
[..]
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3:06 am, June 28, 2017
Quote:
Originally Posted by Fasti
Hi there,Client crashes aren't related to the servers and there have been no server crashes today. When you do crash are you prompted to [..]
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3:06 am, June 24, 2017
Quote:
Originally Posted by PostCard
Radiant DayspringStarting in July, earn a Daily Login Token each day you login to Trove. These tokens and rewards will change on a m [..]
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3:06 am, June 24, 2017
Radiant DayspringStarting in July, earn a Daily Login Token each day you login to Trove. These tokens and rewards will change on a monthly basis.
A new crafting bench, the Radiant Dayspring, has been [..]
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3:06 am, June 14, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you haven't already, I'd give these troubleshooting steps a try. If those don't help, submit a support ticket and p [..]
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3:06 am, June 6, 2017
Quote:
Originally Posted by Fasti
Was just a lobby crash. No testing here. We've got our engineers looking over the cause but it recovered right away so we were just offl [..]
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1:06 pm, June 1, 2017
Quote:
Originally Posted by Hesk
Hello! Please review these steps and submit a support ticket at support.trionworlds.com if the issue persists.https://support.trionworlds [..]
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1:06 pm, May 30, 2017
Quote:
Originally Posted by Hesk
Hello! Please make sure to submit a support ticket at support.trionworlds.com so that our Tech Support team can investigate this issue.
[..]
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3:06 am, May 23, 2017
Quote:
Originally Posted by PostCard
UpdatesFixed several crashes related to particles.
Items that have been removed from the game no longer contribute to mastery totals. [..]
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3:06 am, May 23, 2017
UpdatesFixed several crashes related to particles.
Items that have been removed from the game no longer contribute to mastery totals. Currently, any players that collected those items have a higher t [..]
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3:06 am, May 18, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having trouble! I'd take a look at these troubleshooting steps and see if they help you. If not, submit a ti [..]
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3:06 am, May 12, 2017
Quote:
Originally Posted by Fasti
Fixed memory leak with air blocks, plants and several other objects that could lead to a crash after extended periods of play.
Fixed sev [..]
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1:06 pm, May 9, 2017
Quote:
Originally Posted by Hesk
Hello! If the login page sign in is not working for you, you can also email support@trionworlds.com directly, and a ticket will be genera [..]
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3:06 am, May 9, 2017
Quote:
Originally Posted by Fasti
Are you being prompted to send in a crash report? If so, be sure to send those in. Try our crashing troubleshooting steps and submit a t [..]
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3:06 am, May 2, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by EnzoBit
I love how this did absolutely nothing. nothing has been fixed for me [..]
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3:06 am, May 2, 2017
Hey folks,
We're restarting the PC version of Trove in about an hour to roll out a new server build to improve stability and reduce frequency of server crashes.
Downtime should last approximately 30 m [..]
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1:06 pm, April 27, 2017
Quote:
Originally Posted by Hesk
Hello! Please attempt these steps, and if the issue persists, please submit a support ticket at support.trionworlds.com so that our Tech [..]
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3:06 am, April 27, 2017
Quote:
Originally Posted by Fasti
Hey folks,We're working on addressing this issue as well as PS4 crashing. I'll check in on our progress and see where we stand at the mo [..]
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3:06 am, April 18, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hello Trovians!We will be performing a restart of the Xbox One servers at 12:30 PM PDT today. This restart will be to hel [..]
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3:06 am, April 18, 2017
Quote:
Originally Posted by ZamboniChaos
If you've already attempted the steps listed in this support article, submit a support ticket and attach your DxDiag report so ou [..]
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3:06 am, April 18, 2017
Hello Trovians!
We will be performing a restart of the Xbox One servers at 12:30 PM PDT today. This restart will be to help combat crashing issues and connection issues being reported by the community [..]
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1:06 pm, April 14, 2017
Quote:
Originally Posted by PostCard
Update Addressed patching problem for the Mac client.
Fixed the Neon Swathcutter crashing the client.
Fixed a crash that could happen [..]
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3:06 am, April 14, 2017
Quote:
Originally Posted by Fasti
Hey all,For any of you experiencing freezing/crashes, can you try disabling all mods? If you have several mods running that use heavy vi [..]
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3:06 am, April 14, 2017
UpdateAddressed patching problem for the Mac client.
Fixed the Neon Swathcutter crashing the client.
Fixed a crash that could happen on the loading screen.
Just restart the game to pick up this fix.
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1:06 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey morning all! We're noticing a network issue that's preventing many players from logging into the EU servers at this t [..]
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3:06 am, April 13, 2017
Quote:
Originally Posted by Fasti
The crash reports being sent in have helped us a lot. Please keep sending those in. We have the team working to get these resolved ASAP. [..]
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3:06 am, April 13, 2017
Quote:
Originally Posted by PostCard
Hey folks - we're working on a fix for these as fast as we can! In the meantime, we think at least some of these issues are related [..]
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1:06 pm, April 12, 2017
Quote:
Originally Posted by Hesk
Hello! Please make sure to submit a support ticket at support.trionworlds.com so that our Technical Support team can investigate.
[..]
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3:06 am, April 12, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Cashmoneyunicorn
I cant log in my trove every time i do i kicks me out and ask [..]
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3:06 am, April 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I wasn't able to reproduce this on my machine, so if you're still having trouble I'd give these troubleshooting steps [..]
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3:06 am, April 8, 2017
Quote:
Originally Posted by Fasti
Hey there!This is definitely an issue we're working to address. We're still investigating the possible causes but we've had great input [..]
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3:06 am, April 6, 2017
Quote:
Originally Posted by Fasti
Hey there, We weren't allowed to implement trophies while still in beta, so they were delayed initially. Now that we're live the team i [..]
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1:06 pm, April 5, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com so that our Technical Support team can troubleshoot this issue with you. [..]
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1:06 pm, April 4, 2017
Quote:
Originally Posted by Hesk
Hello! Please make sure to submit a support ticket at support.trionworlds.com so that this can be investigated.
Jump to post.. [..]
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3:06 am, April 4, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ZnoobX SoLo
Never has trove ever been hit with a day like this. This must be t [..]
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3:06 am, April 4, 2017
Update - We're back online. Thanks very much, everyone!
Greetings Trovians!
We're bringing the PS4 version of Trove offline for a patch on Monday, April 3, 2017 at 7AM PDT (2PM GMT). While we don't [..]
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3:06 am, April 2, 2017
Quote:
Originally Posted by ZamboniChaos
Have you tried these troubleshooting steps? If those don't help, submit a support ticket and provide our team with your DxDiag re [..]
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3:06 am, April 1, 2017
Quote:
Originally Posted by Fasti
Greetings Trovians!We're bringing the PS4 version of Trove offline for a patch on Monday, April 3, 2017 at 7AM PDT (2PM GMT). While we d [..]
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3:06 am, April 1, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear your experience with Trove hasn't been a smooth one. Fortunately, we're releasing a patch next week that [..]
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3:06 am, April 1, 2017
Greetings Trovians!
We're bringing the PS4 version of Trove offline for a patch on Monday, April 3, 2017 at 7AM PDT (2PM GMT). While we don't normally patch on Mondays we felt it was best to get this [..]
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3:06 am, March 28, 2017
Quote:
Originally Posted by Fasti
Hey all, I wanted to drop a line to let everyone know that we have an Xbox One patch that is in certification with the Xbox One team no [..]
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2:06 am, March 24, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DakotaSpine
So I got a PM about the thread I posted, how my game is consistent [..]
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12:06 pm, March 21, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com for your crashing and audio issues. I would also recommend reviewing thi [..]
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