2:06 am, January 29, 2018
Update 2 - PS4 is experiencing some issues again and are working to address them now. Be sure to click the link in the main post below for the latest details direct from Sony. Thanks!
Update 1 - The [..]
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2:06 am, January 29, 2018
Quote:
Originally Posted by Fasti
Hey all,We're aware of the currently reported connection issues. Please check here for updates from PS4 as they work to address them: ht [..]
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12:06 pm, January 24, 2018
Update 4 - The remaining instances of players being unable to login to Trove appear to be resolved. If you haven't tried to login in the last 30 minutes or so please restart your console before trying [..]
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2:06 am, January 24, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DiEx80
It's not the PSN. It's your servers.I can get on multiple games (more s [..]
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2:06 am, December 30, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Joseph
Wow the game seems broken. I was gonna spend upwards of £20 o [..]
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12:06 pm, November 28, 2017
Update: After reviewing the contents of this hotfix, we've concluded that it does not contain the removal of tethering. However, the change to remove tethering is still coming in a future hotfix, it j [..]
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12:06 pm, November 28, 2017
Quote:
Originally Posted by PostCard
ClubsFixed an issue with some club UI screens displaying the rank setting list for members improperly.
Fixtures can no longer be plac [..]
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3:06 am, October 10, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Alaskan
It's been brought up before but I feel it's time to bring it up again. [..]
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3:06 am, October 3, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pennry
Looks like a decent update. I'm a little annoyed that we're told that a [..]
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3:06 am, September 30, 2017
Quote:
Originally Posted by Fasti
It's fair to have criticisms about things you dislike. Please remember to keep the criticism constructive.We don't have Heart-A-Phones s [..]
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1:06 pm, August 18, 2017
Quote:
Originally Posted by Fasti
Patch NotesTrovian AtlasThe Portal Tower in the Hub World has been replaced with the Sun Goddess Statue!
The Sun Goddess Statue is surro [..]
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1:06 pm, August 18, 2017
Patch NotesGem Stat Augment and Reroll SystemImprove or change a stat on a gem using the new Gem Forge!
The recipe to craft a personal Gem Forge can be found in an Adventurer's Crafting Bench under th [..]
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3:06 am, July 28, 2017
Quote:
Originally Posted by Fasti
Are you able to submit a ticket? If you include your code in the ticket as well we can look into the cause of the error.
Jump [..]
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3:06 am, July 26, 2017
Quote:
Originally Posted by Fasti
Calling all Trovians, My name is Ricky “Din Othar” White, and I’m the Senior Producer for Trove. The la [..]
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3:06 am, July 26, 2017
Calling all Trovians,
My name is Ricky “Din Othar” White, and I’m the Senior Producer for Trove. The last few months have flown by faster than Scintilla in a hurry! I& [..]
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3:06 am, July 14, 2017
Quote:
Originally Posted by Din Othar
Quote:
Originally Posted by Unknown_Y
～U10, Max mastery, 2nd class gem and etc not in PTS&a [..]
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3:06 am, July 14, 2017
Quote:
Originally Posted by PostCard
Additional UpdatesCorrected the icon for the Tome of Bound Brilliance.
The issue with the Knight rapidly swinging the primary attack [..]
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3:06 am, July 12, 2017
Quote:
Originally Posted by PostCard
Fae Trickster Updates Correction: Ego Blast's critical damage multiplier is unchanged from Live. This was erroneously reported as ch [..]
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3:06 am, June 14, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Trumoofoedayz
Hello all, I haven't logged into trove for a bit and it k [..]
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3:06 am, June 1, 2017
Quote:
Originally Posted by Fasti
The OP was asking about the return of the Bitten Kitten mount. As mentioned, the mount is coming to the Chaos Chest rotation later in th [..]
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3:06 am, May 23, 2017
Quote:
Originally Posted by PostCard
UpdatesFixed several crashes related to particles.
Items that have been removed from the game no longer contribute to mastery totals. [..]
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3:06 am, May 23, 2017
UpdatesFixed several crashes related to particles.
Items that have been removed from the game no longer contribute to mastery totals. Currently, any players that collected those items have a higher t [..]
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3:06 am, May 3, 2017
Quote:
Originally Posted by Din Othar
Quote:
Originally Posted by gaugekelley1
Update patron points system? Ever dark roaming world boss? Mo [..]
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3:06 am, April 27, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Currently, there is no refer-a-friend program available on consoles and we don't have any updates on when/if this will [..]
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3:06 am, April 26, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! There's currently a problem that's preventing console players from linking their accounts. From our support page:
Qu [..]
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3:06 am, April 7, 2017
Quote:
Originally Posted by Junebug
Nice costume! I especially like the dinosaurs. They have a noticeable contrast between the backs and the underbellies, which breaks up [..]
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3:06 am, April 6, 2017
Quote:
Originally Posted by Twixler
Quote:
Originally Posted by RazorWombat
Are there plans to fix the racing challenge?Currently with the m [..]
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3:06 am, April 5, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! This issue is currently being investigated by the Trove team. Go ahead and submit a support ticket so our CS team can [..]
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3:06 am, April 2, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there. Please note that our team is currently working through a large amount of tickets, so it may take a few days before you [..]
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3:06 am, March 29, 2017
Update 1 - We're back online, folks. Thanks for your patience!
Hey all,
There is currently an issue with a couple server hosts in a bad state. To get them squared away we'll need to restart Trove se [..]
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3:06 am, March 29, 2017
Quote:
Originally Posted by PostCard
Minigames New Minigame recipes used to build a new minigame type, the Target minigame, have been added to the Worldspring crafting be [..]
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3:06 am, March 29, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is aware of this issue and they're currently investigating. Sorry for the trouble!
Jump to post...
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3:06 am, March 29, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! The patch containing this fix is currently awaiting Xbox certification. We'll release more info as soon as we can!
[..]
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1:06 pm, March 28, 2017
Quote:
Originally Posted by Hesk
Hello! Our ticket volume is currently high and this is causing some delays, but we will address your tickets as soon as we are able.
[..]
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12:06 pm, March 15, 2017
Quote:
Originally Posted by Hesk
Hello! Our ticket volume is higher than normal currently, and that is causing some delays. We will address your ticket as soon as we are [..]
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2:06 am, March 14, 2017
St. Qubeslick's DayA new quest chain is here! Help St. Qubeslick rid the land of tentacle invaders, and gain the St. Qubeslick ally!
Floating shadowy lairs have been spotted over the Medieval Highland [..]
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2:06 am, March 14, 2017
Quote:
Originally Posted by PostCard
St. Qubeslick's DayA new quest chain is here! Help St. Qubeslick rid the land of tentacle invaders, and gain the St. Qubeslick ally!
[..]
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12:06 pm, March 9, 2017
Quote:
Originally Posted by Hesk
Hello! Unfortunately, our ticket volume is higher than normal currently, and this is causing some delays. We will address your ticket as [..]
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2:06 am, March 3, 2017
Quote:
Originally Posted by ZamboniChaos
This is actually a known issue our team is currently working on. You can find more info in this thread!
Jump to post.. [..]
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2:06 am, March 1, 2017
Quote:
Originally Posted by ZamboniChaos
I'm sorry for the delay Mooncloud. Our CS team is currently working through an incredibly large amount of tickets, which means ou [..]
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2:06 am, February 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! This is a bug we're currently working on, but if you submit a ticket our CS team may be able to help you recover your [..]
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2:06 am, February 16, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the trouble! This is actually a known issue our team is currently working on. You can find more info in this [..]
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12:06 pm, February 14, 2017
Quote:
Originally Posted by PostCard
Valentine's Day An all-new objective chain that results in the fantastic new Amorous Archer costume for the Shadow Hunter, plus Diamo [..]
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12:06 pm, February 14, 2017
Valentine's Day An all-new objective chain that results in the fantastic new Amorous Archer costume for the Shadow Hunter, plus Diamond Dragonite and much more.
Get great rewards just by Logging in, [..]
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2:06 am, February 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! We're currently working to restore the items lost as a result of the marketplace issues, but if you don't receive them [..]
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2:06 am, February 3, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Siimon
Was this feature ever added to PC? I've haven't seen it anywhere... :/
[..]
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2:06 am, February 3, 2017
Quote:
Originally Posted by PostCard
Hi guys! The PTS patch notes are not currently available, but we didn't want to delay making the patch available. The notes will be [..]
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2:06 am, February 1, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is aware of this issue and they're currently investigating. Sorry for the trouble!
Jump to post...
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12:06 pm, January 27, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by matzOgz
There_s plenty of guys who duped on PS4 and are currently destroying t [..]
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2:06 am, January 26, 2017
Quote:
Originally Posted by ZamboniChaos
This is an issue our team is aware of and currently working on. Keep an eye on future patch notes for more info!
Jump [..]
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12:06 pm, January 25, 2017
Quote:
Originally Posted by Hesk
Unfortunately, our ticket volume is currently higher than normal, so there may be some delays in responding; we will address your ticket [..]
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2:06 am, January 25, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there, it looks like your Patron status is currently set to expire on 01/25. This is because you appear to have redeemed a 1- [..]
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2:06 am, January 25, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! As was mentioned above, this is a known issue our team is currently working on. Keep an eye on future patch notes for [..]
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2:06 am, January 19, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you already submitted a support ticket, so one of our agents will reply as soon as they can. Please keep in [..]
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2:06 am, January 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is aware of this bug and they're currently investigating. Thanks for the heads up!
Jump to post...
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2:06 am, January 12, 2017
Quote:
Originally Posted by ZamboniChaos
Our team is currently investigating this, and I'd encourage you to update your ticket (800063) so our CS team could look into thi [..]
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2:06 am, January 11, 2017
Quote:
Originally Posted by ZamboniChaos
It looks like our team is currently investigating this, and I've passed along your report so they can take a look. Appreciate it! [..]
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2:06 am, January 6, 2017
Quote:
Originally Posted by ZamboniChaos
I confirmed your ticket was moving up the queue, and once our CS team is able to review it they'll be in touch. Please keep in mi [..]
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2:06 am, December 30, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you've already submitted a support ticket, so one of our CS agents will review it as soon as they can. Keep [..]
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12:06 pm, December 29, 2016
Quote:
Originally Posted by Hesk
Quote:
Originally Posted by KillerDJ
oh ill wait, ive played bata one PC and ill have this account on it, b [..]
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12:06 pm, December 25, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Renoue
Moving Items between my bag and my personal chest is making them disapp [..]
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12:06 pm, December 24, 2016
10:10 PM PST (6:10 AM GMT) - Maintenance is complete and everything is purring like a kitten. Have a great weekend and happy holidays!
9:10 PM Update: Maintenance on the login servers is still on-goi [..]
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12:06 pm, December 22, 2016
Quote:
Originally Posted by Hesk
Unfortunately, we do not offer live support currently, but I would recommend submitting a support ticket at support.trionworlds.com if yo [..]
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2:06 am, December 21, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Dusty_Mustard
Out of curiosity I right clicked my only Perfect Prism, and it w [..]
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2:06 am, December 7, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by JuneRainbows
okay question, on player market i bought some credit how much cre [..]
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2:06 am, December 1, 2016
Quote:
Originally Posted by Twixler
I like this idea- maybe perhaps an legendary version of those mounts sometime(since the ones currently are somewhat established). I w [..]
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12:06 pm, November 23, 2016
Quote:
Originally Posted by Hesk
Hello! We're currently looking into the issue, and hope to have it resolved shortly. Thank you for your patience.
Jump to post [..]
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12:06 pm, November 23, 2016
Quote:
Originally Posted by Hesk
Hello! We're currently looking into the issue, and hope to have it resolved shortly. Thank you for your patience.
Jump to post [..]
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2:06 am, November 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! This is a known issue that our team is currently investigating. Thanks for taking the time to post this report!
[..]
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2:06 am, November 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! All EU players are currently being routed to NA while we continue to work on resolving the connection issues with the [..]
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2:06 am, November 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! This is a known issue that our team is currently investigating. In the meantime, if you submit a support ticket our CS [..]
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3:06 am, October 26, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by tony5906
Hi there Fasti,I'm currently working on Traditional Chinese mod and I [..]
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1:06 pm, October 25, 2016
Quote:
Originally Posted by Avarem
"Super Style Stashes" are simply what is currently the "Omni Style Unlocker" (we thought this was a more clear name [..]
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3:06 am, October 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! There are currently widespread outages that are causing major problems for a number of services.
Jump to po [..]
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3:06 am, October 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We're currently working on this bug, but in the meantime I'd submit a support ticket so our CS team can help you with [..]
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3:06 am, October 2, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for the screenshots! I confirmed that our team is aware of this bug and they're currently investigating.
Jump t [..]
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3:06 am, September 29, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks a lot for the screenshots! I did some more digging and confirmed that our team is currently working on a fix for this issu [..]
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3:06 am, September 27, 2016
Quote:
Originally Posted by Avarem
These are currently very brief in the interest of getting this PTS build out to you all. We'll expand these notes with additional detai [..]
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3:06 am, September 27, 2016
Quote:
Originally Posted by Fasti
The Dragon Boost and Gem Boost Packs currently grant a specific entitlement to your account that unlocks their respective items. Once yo [..]
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3:06 am, September 22, 2016
Update 1: We've made some adjustments on the fly and it seems the issue is beginning to clear up. We're still watching closely and will post more updates until it's resolved completely. Look for the n [..]
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3:06 am, September 22, 2016
Quote:
Originally Posted by Fasti
Hey folks,We're seeing slow world startup times at the moment. This is why it can take quite a while for you to change worlds. This will [..]
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3:06 am, September 22, 2016
Quote:
Originally Posted by Fasti
You should follow us on Twitter. :) Link is in my signature and we let people know about these sorts of things there as well as in game. [..]
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3:06 am, September 15, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! This is actually a known issue that our team is currently investigating. Thanks for the heads up!
Jump to p [..]
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3:06 am, September 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! This is actually a known issue that our team is currently working on. Thanks for the heads up!
Jump to post. [..]
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3:06 am, September 10, 2016
Quote:
Originally Posted by ZamboniChaos
If you can provide a screenshot of the gems you currently have socketed and the gem you're trying to socket, I'd like to take a l [..]
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3:06 am, September 3, 2016
Quote:
Originally Posted by Fasti
We've discussed the Diamond Dragon Egg on the forums and on our livestreams. Click here for a link of our most recent discussion on upco [..]
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3:06 am, August 18, 2016
Quote:
Originally Posted by ZamboniChaos
This is a known issue our team is currently investigating and they're working on a fix. Thanks for the report!
Jump to [..]
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3:06 am, August 13, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! Our team is aware of this bug and they're currently working on a fix. Thanks for the heads up!
Jump to post. [..]
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3:06 am, August 9, 2016
Quote:
Originally Posted by Producer's Note
Atronos has been working hard to add more community content this week! Please enjoy the amazing creations made by our communit [..]
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3:06 am, August 4, 2016
Quote:
Originally Posted by ZamboniChaos
Tickets are answered in the order in which they're received, which means that response times vary depending on the amount of tick [..]
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1:06 pm, August 2, 2016
Quote:
Originally Posted by Hesk
Hello! We are aware of the issue and have our engineering team working on it currently. We hope to have the issue resolved shortly.
[..]
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3:06 am, July 30, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Vorezard! I confirmed your ticket was submitted correctly, our CS team is just a little backed up at the moment due to [..]
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3:06 am, July 30, 2016
Quote:
Originally Posted by ZamboniChaos
Hi! Sorry for the trouble. You can submit a support ticket by clicking on this link. Also, the badge bug you're reporting is a kn [..]
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3:06 am, July 28, 2016
Quote:
Originally Posted by ZamboniChaos
Hmm, you may want to try these troubleshooting steps to see if they help you at all. I know the F12 crash is currently being inve [..]
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3:06 am, July 25, 2016
Quote:
Originally Posted by Elucidator
I'm very sorry for any inconvenience this may have caused. An important thing to remember when looking at FPS in MMOs, is they are [..]
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3:06 am, July 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the confusion! I noticed you already sent in a ticket, and one of our CS agents will respond as soon as they [..]
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3:06 am, July 21, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Cani! Both of these bugs are known issues and are currently being investigated by our dev team. Thanks for the report!
[..]
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3:06 am, July 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is aware of this issue and they're currently investigating, but in the meantime you should be able to purchas [..]
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3:06 am, July 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! I just confirmed this bug is currently being investigated by the dev team. Keep an eye on future patch notes for potent [..]
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3:06 am, July 15, 2016
Quote:
Originally Posted by ZamboniChaos
Our dev team is currently working on a fix that may solve the issue causing this error, but in the meantime you may want to try t [..]
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