3:06 am, April 11, 2018
Update 2 - We've confirmed we have the proper list of eligible players for these care packages and have started delivering them. It may still take time for the list to be complete so allow us a couple [..]
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3:06 am, April 9, 2018
Update 1 - Hey there! Due to an issue with incorrect rewards being sent for the Shadow Tower issue we're delaying the Lustrous Gem Box care package until we've confirmed the recipients again. This mea [..]
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1:06 pm, March 28, 2018
Quote:
Originally Posted by Fasti
Hey folks,The dragon is delayed but should be coming down the road soonish. We'll make some noise when it's on the way.
Jump [..]
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2:06 am, March 21, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Lunar
Hey since nothings on sale, can we change it to a class that has costume [..]
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2:06 am, February 27, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Daria
I won a mount in last week's giveaway but haven't received the code yet. [..]
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2:06 am, February 23, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesVanguardian's ranged stance transition no longer knocks back enemies.
Vanguardian's flask consumption animation has [..]
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12:06 pm, February 2, 2018
Quote:
Originally Posted by PostCard
Known Issue A change in this patch will prevent purchasing more than one of any item that unlocks a collection, even if that item is [..]
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12:06 pm, February 2, 2018
Known IssueA change in this patch will prevent purchasing more than one of any item that unlocks a collection, even if that item is tradable. This will affect the Treasure Isles merchants along with [..]
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2:06 am, December 30, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Joseph
Wow the game seems broken. I was gonna spend upwards of £20 o [..]
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12:06 pm, November 17, 2017
Quote:
Originally Posted by Twixler
Lawl. So our main focus has been St's, clubs and new biomes. Great things for 2018 which has taken a lot of time and planning. Yes, pv [..]
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2:06 am, November 15, 2017
Trove – Adventures is an all-new, free expansion for Trove! Today we’ve taken things to a whole new level with completely revamped clubs for playing with friends, a brand-new tut [..]
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2:06 am, November 15, 2017
Quote:
Originally Posted by Fasti
Trove – Adventures is an all-new, free expansion for Trove! Today we’ve taken things to a whole new level with compl [..]
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3:06 am, October 25, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Nosfeato
First update = 20 minutes late Second update = 50 minutes late [..]
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3:06 am, October 25, 2017
Update 4 - 12:20 PM PDT (7:20 PM GMT) - The PC and PS4 NA versions of Trove are online and ready to play. We're restarting the Xbox One and PS4 EU servers now to confirm the network issue is resolved [..]
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3:06 am, October 11, 2017
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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3:06 am, October 4, 2017
Update #5 - 1PM PDT (8PM GMT) - All versions of Trove are online now. Thanks so much for being awesome!Update #4 - 12:15 PM PDT (7:15 PM GMT) - Sorry for the delayed update, folks. Trove on PS4 North [..]
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3:06 am, September 14, 2017
Quote:
Originally Posted by Fasti
Hey there,Sorry for the delayed response. If you can answer a couple questions it may help us figure out the root cause.How long have yo [..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Silwerik
-Hello, my friend send my gift " Eclipse" pack in steam he [..]
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3:06 am, August 10, 2017
The versatile Boomeranger (pronounced Boom-eh-Ranger) class and all Boomeranger costumes are on sale for 50% off! Pick a bow, blade, bomb or boomerang as needed! Check out this list of abilities:Fin [..]
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3:06 am, August 10, 2017
Quote:
Originally Posted by Fasti
The versatile Boomeranger (pronounced Boom-eh-Ranger) class and all Boomeranger costumes are on sale for 50% off! Pick a bow, blade, bom [..]
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3:06 am, July 26, 2017
Calling all Trovians,
My name is Ricky “Din Othar” White, and I’m the Senior Producer for Trove. The last few months have flown by faster than Scintilla in a hurry! I& [..]
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3:06 am, July 26, 2017
Quote:
Originally Posted by Fasti
Calling all Trovians, My name is Ricky “Din Othar” White, and I’m the Senior Producer for Trove. The la [..]
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3:06 am, June 23, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Bsin
So Extra Life 2017 pack has been delayed again?
The pack supp [..]
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3:06 am, June 21, 2017
It’s your pinata party and you’ll cry if you want to. However, there’s no need to cry over spilt pinatas – that’s sort of their whole deal.
Console [..]
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3:06 am, June 21, 2017
Quote:
Originally Posted by Fasti
It’s your pinata party and you’ll cry if you want to. However, there’s no need to cry over spilt pinatas [..]
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3:06 am, June 14, 2017
[QUOTE=Twixler;761011]
Quote:
Originally Posted by Wontons
Are you guys gonna be updating the Hub PVP rotation with new maps anytime soon?
With the delay in pa [..]
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3:06 am, June 8, 2017
Quote:
Originally Posted by Fasti
Hey there,I'm really sorry to hear you've run into this problem. While we don't have access to the PS4 billing system to refund purchase [..]
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3:06 am, May 11, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Owuel
Yes because I like drawing irl, congrats ._.If you look at the oval and [..]
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3:06 am, April 6, 2017
Quote:
Originally Posted by Fasti
Hey there, We weren't allowed to implement trophies while still in beta, so they were delayed initially. Now that we're live the team i [..]
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1:06 pm, March 28, 2017
Quote:
Originally Posted by Hesk
Hello! Our ticket volume is currently high and this is causing some delays, but we will address your tickets as soon as we are able.
[..]
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2:06 am, March 16, 2017
Quote:
Originally Posted by Fasti
Trove® Launch Celebration Razer Controller Giveaway ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. [..]
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12:06 pm, March 15, 2017
Quote:
Originally Posted by Hesk
Hello! Our ticket volume is higher than normal currently, and that is causing some delays. We will address your ticket as soon as we are [..]
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12:06 pm, March 9, 2017
Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what’s ahead for Trove.
For Xbox One players you&rsq [..]
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12:06 pm, March 9, 2017
Quote:
Originally Posted by Fasti
Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what [..]
View
12:06 pm, March 9, 2017
Quote:
Originally Posted by Fasti
Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what [..]
View
12:06 pm, March 9, 2017
Quote:
Originally Posted by Hesk
Hello! Unfortunately, our ticket volume is higher than normal currently, and this is causing some delays. We will address your ticket as [..]
View
2:06 am, March 2, 2017
Trovians, we’ve got some fantastic news to share with you – Trove’s official console launch date is March 14, 2017! Trove’s console open beta has soared to alm [..]
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2:06 am, March 1, 2017
Quote:
Originally Posted by ZamboniChaos
I'm sorry for the delay Mooncloud. Our CS team is currently working through an incredibly large amount of tickets, which means ou [..]
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2:06 am, February 14, 2017
Hi folks,
Thanks again for all your help in testing out Trove as we move closer to our official launch! We wanted to give all of our Xbox One players an update on the beta and beyond.We originally pl [..]
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2:06 am, February 14, 2017
Quote:
Originally Posted by Fasti
Hi folks,Thanks again for all your help in testing out Trove as we move closer to our official launch! We wanted to give all of our Xbox [..]
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2:06 am, February 3, 2017
Quote:
Originally Posted by PostCard
Hi guys! The PTS patch notes are not currently available, but we didn't want to delay making the patch available. The notes will be [..]
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2:06 am, February 1, 2017
Quote:
Originally Posted by Fasti
Hey all,I know how frustrating it can be when there are these kinds of delays. Believe me, it's rough on all of us as well. Some hardwar [..]
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12:06 pm, January 25, 2017
Quote:
Originally Posted by Hesk
Unfortunately, our ticket volume is currently higher than normal, so there may be some delays in responding; we will address your ticket [..]
View
12:06 pm, January 19, 2017
Quote:
Originally Posted by Hesk
Hello! I apologize for the delay, as our ticket volume is higher than normal. We will address your ticket as soon as we are able to.
[..]
View
12:06 pm, January 17, 2017
Quote:
Originally Posted by Hesk
Hello! Thank you for the report. Unfortunately, our queue volume is higher than normal, so there may be delays in responding to your tick [..]
View
2:06 am, January 15, 2017
Quote:
Originally Posted by ZamboniChaos
I confirmed your ticket is still moving up the queue, and one of our CS agents will respond as soon as they can. I'm sorry for th [..]
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12:06 pm, December 29, 2016
Quote:
Originally Posted by Hesk
Hello! Unfortunately, our queue volume is higher than normal, so ticket responses will be delayed. I have confirmed your ticket is in the [..]
View
12:06 pm, December 29, 2016
Quote:
Originally Posted by Hesk
Hello! For any issues with missing purchases or other content, please make sure to submit a support ticket at support.trionworlds.com so [..]
View
2:06 am, December 23, 2016
Trovians, with the winter in full swing you're as cold as ice. You're willing to sacrifice our love. You never take advice. Someday you'll pay the price, but now that price is at a massive discount ( [..]
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2:06 am, December 17, 2016
Quote:
Originally Posted by Fasti
We are aware of an issue with delayed purchases on Xbox One. In some cases you may wait up to 45 minutes to receive your purchase. This [..]
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2:06 am, December 15, 2016
Quote:
Originally Posted by Fasti
Hey there. We're working to get these sent out ASAP. You'll absolutely receive anything you purchased. We're keeping an eye on this issu [..]
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2:06 am, November 15, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Chronozilla
I knew this would happen, i had just hoped support would be able t [..]
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2:06 am, November 3, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I forwarded your info regarding the contest reward delay to the team so they can investigate. We definitely want to ma [..]
View
3:06 am, October 26, 2016
The Mantle of Power Gem packs are half off all week. Pick up one of the petite-priced packs before November 1 to save a bundle!The Mantle of Power Sampler Edition Includes:Tome: Empowered Gem Box
2 E [..]
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3:06 am, October 26, 2016
Quote:
Originally Posted by Fasti
The Mantle of Power Gem packs are half off all week. Pick up one of the petite-priced packs before November 1 to save a bundle!The Mantl [..]
View
3:06 am, October 5, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Quads
Can't say the same for myself. My ticket has been outstanding for [..]
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3:06 am, September 8, 2016
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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3:06 am, August 17, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by See
We don't have to post here to get the chest if we missed out right? lol
[..]
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3:06 am, July 26, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by sherringford
what about the "LS: Received user acknowledgement" stuc [..]
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3:06 am, July 13, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Xaataana
Failed to connect to auth server..getting this constantly now, maybe [..]
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3:06 am, July 13, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We're still working on resolving these issues, so I'd suggest keeping an eye on this forum thread for the latest updat [..]
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3:06 am, July 13, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble! We're still working on resolving these server issues, so keep an eye on this thread for updates!
[..]
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3:06 am, July 13, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We're currently experiencing server issues and we're working on a resolution. Keep an eye on this thread for updates!
[..]
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3:06 am, July 13, 2016
Update 5: The servers have remained stable for a while now so we're going to start up the Leaderboards soon. We'll start granting the login awards as soon as possible, but please be patient as we want [..]
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3:06 am, July 7, 2016
Quote:
Originally Posted by Fasti
Hey there, we're on the case. Sorry for the delayed response. Stay up to date in my post here so I can get word out to everyone at once. [..]
View
3:06 am, July 7, 2016
Quote:
Originally Posted by Fasti
Hey there, we're on the case. Sorry for the delayed response. Stay up to date in my post here so I can get word out to everyone at once. [..]
View
3:06 am, July 7, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by pastamania
at 1st though was my computer's issue for not loading into the game [..]
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3:06 am, July 1, 2016
Quote:
Originally Posted by Fasti
Trove Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE [..]
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3:06 am, June 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Vinli1
Ty for the reply. I will try and contact the steam as th [..]
View
3:06 am, June 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hello Extram8852,We're guessing you are a steam player, based on the way you have described your issue. We're aware of a [..]
View
3:06 am, May 28, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Noltal
I wrote about four request and nothing
Sorry for the [..]
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3:06 am, May 26, 2016
Planning to pick up a $100 Credit Pack? Have we got good news for you! For a limited time that big ol’ stack of Credits also gives a tradable Bone Dragon!
Tame this magical, majestic mou [..]
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3:06 am, May 14, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the delay! We're seeing a higher number of tickets lately, so our response times aren't as fast as we would like. I con [..]
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3:06 am, May 7, 2016
Quote:
Originally Posted by Elucidator
I'm very sorry for any inconvenience this may have caused. We are experiencing higher ticket counts than usual so I apologize for a [..]
View
3:06 am, April 20, 2016
Quote:
Originally Posted by Fasti
Are either of you using language mods for Trove? If so, try disabling them and see if the delay is still there.
Jump to post. [..]
View
3:06 am, April 19, 2016
Quote:
Originally Posted by Fasti
Trove Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE [..]
View
3:06 am, April 15, 2016
Trove’s first expansion will be here before you know it! Mantle of Power is unleashed when the head start begins on April 19th and goes live for all of our players on April 26th.
How the Ma [..]
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3:06 am, April 15, 2016
Quote:
Originally Posted by Phantasie
Hi PTSers The Mantle of Power expansion contains some quality of life improvements to the Market Place. It would be helpful if a fe [..]
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1:06 pm, April 12, 2016
Quote:
Originally Posted by Mr. E
PTS will come up at some point on 4/12, exact time to be determined :)Original patch notes, edited, can be found here.This thread will h [..]
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3:06 am, April 12, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Arion4K
Let's spread awareness regarding this matter.
We're takin [..]
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3:06 am, April 8, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Dewe
What's the last thing you tried to do before getting the character loadin [..]
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2:06 am, March 17, 2016
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
View
2:06 am, March 15, 2016
EventsChaos Chest contents have been shuffled! Get your hands on the Regular Centaur mount!
AdditionsAdded a recipe to craft the Contestaur at the Adventurer's Crafting Bench (requires a Regular
Cent [..]
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2:06 am, February 6, 2016
Update 3 - We're back online, folks! Sorry for the delay.Update 2 - It looks like the social/club system is being difficult, so we need to dig deeper into the cause. I don't have an estimate for when [..]
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12:06 pm, January 26, 2016
Quote:
Originally Posted by Fasti
New Chaos Chest will all new semi-permanent chaos loot! Unlock Koroki, the Sower of Chaos! This rare mount plants blades of chaos grass [..]
View
12:06 pm, January 26, 2016
New Chaos Chest with all new semi-permanent chaos loot! Unlock Koroki, the Sower of Chaos! This rare mount plants blades of chaos grass wherever you roam.
You can also pick up the Contorting Contempla [..]
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12:06 pm, January 23, 2016
Hello all,
We've identified a purchase issue across all Trion Worlds games. Our platform team is in the process of tackling this, but until this is resolved, you may see some of the following:
- Pur [..]
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12:06 pm, January 23, 2016
Quote:
Originally Posted by Kiwibird
Hello all,We've identified a purchase issue across all Trion Worlds games. Our platform team is in the process of tackling this, but [..]
View
2:06 am, January 20, 2016
Quote:
Originally Posted by Fasti
Trove® Centaur Mount Fan Art ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND [..]
View
2:06 am, January 16, 2016
Quote:
Originally Posted by Fasti
I've added an update to the original post. We're back online, but will have queues for a bit. We're restarting a few small clusters, whi [..]
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2:06 am, January 13, 2016
Update 4 - We're running validation on the servers (testing to be sure all the systems are speaking to each other) which is the last step before we come back online. If we run into any additional trou [..]
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2:06 am, January 9, 2016
Each week in January we’re unleashing brand new loot available from Chaos Chests!
This week the top items are two rare mounts; the Throne of Dark Spirits and Bone Throne. These comfy cha [..]
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2:06 am, January 9, 2016
Quote:
Originally Posted by Fasti
Each week in January we’re unleashing brand new loot available from Chaos Chests! This week the top items are two rare mounts; [..]
View
2:06 am, December 31, 2015
Quote:
Originally Posted by Fasti
Hey there, isil. Sorry for the delayed response, but we were following up and making sure there was info to share first. You should have [..]
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2:06 am, December 19, 2015
Update 2: 11:20 AM PST - We've just performed a reset that should start to clear up some of the connection issues. The team continues to work on the underlying issue, but for now, you should be able t [..]
View
12:06 pm, December 3, 2015
Quote:
Originally Posted by Fasti
Things are a bit slow at the moment, but we're investigating now. There may be a delay, but anything purchased will be sent through. Ple [..]
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12:06 pm, December 3, 2015
Quote:
Originally Posted by Fasti
Actually, it looks like things are running smoothly again. Let me know if you're still having trouble after restarting the game.
[..]
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12:06 pm, December 3, 2015
Hey all,
At the moment there are delays when trying to change worlds (using a portal, teleporting back to the Hub) as well as issues trying to access some account management features on our site. Anyt [..]
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2:06 am, November 26, 2015
Update 5: The majority of rewards were sent out, so we're very close to having all of you taken care of. I am working to resolve the issue with the non-tradable Flask Tokens now, and hope to have it f [..]
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2:06 am, October 31, 2015
Update 7: We're back online! Thanks for your patience. Due to the extended downtime issues this week:Everyone who logs in this weekend (between 12AM PT Saturday and 11:59 PM PT Sunday) will instantly [..]
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