3:06 am, March 26, 2018
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur once per account, and should not occur again after a restart.
Attempti [..]
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3:06 am, March 26, 2018
Quote:
Originally Posted by PostCard
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur onc [..]
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2:06 am, March 7, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by kanamit
Wow, thanks for the lack of timely information about when winter is en [..]
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2:06 am, February 17, 2018
Quote:
Originally Posted by PostCard
New Class - VanguardianSwooping in to the spotlight, the Vanguardian’s here to save the day!
The Vanguardian packs a punch [..]
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2:06 am, February 17, 2018
Get ready to fight the forces of shadow in previously undiscovered lands and with a brand-new Expert Class – the Vanguardian! Trove – Heroes arrives this Spring!Vanguardian
With [..]
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2:06 am, February 9, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tortorion
Hello,The suggestion is to add guides, tips and informations where p [..]
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12:06 pm, January 1, 2018
Quote:
Originally Posted by Phantasie
Quote:
Originally Posted by bobthedank
I bought 50 dollars of credits accidently to xbox one instead o [..]
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3:06 am, October 11, 2017
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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3:06 am, October 4, 2017
Update #5 - 1PM PDT (8PM GMT) - All versions of Trove are online now. Thanks so much for being awesome!Update #4 - 12:15 PM PDT (7:15 PM GMT) - Sorry for the delayed update, folks. Trove on PS4 North [..]
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3:06 am, September 16, 2017
Quote:
Originally Posted by Morgana
Every Year, Trion Worlds participates in the Extra Life event, a charity campaign devoted to raising funds for Children’s Mi [..]
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3:06 am, September 16, 2017
Every Year, Trion Worlds participates in the Extra Life event, a charity campaign devoted to raising funds for Children’s Miracle Network hospitals. 2017 marks our 7th year participating as [..]
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3:06 am, July 26, 2017
Quote:
Originally Posted by Fasti
Calling all Trovians, My name is Ricky “Din Othar” White, and I’m the Senior Producer for Trove. The la [..]
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3:06 am, July 26, 2017
Calling all Trovians,
My name is Ricky “Din Othar” White, and I’m the Senior Producer for Trove. The last few months have flown by faster than Scintilla in a hurry! I& [..]
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3:06 am, July 18, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ExolonKnight
So new code, some changes to help with lag...Right...No differenc [..]
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3:06 am, May 21, 2017
Resolved: All Trove servers are now back online. Thanks all for your patience while we resolved this issue.
Update: All engineers are on task, but we do not have a definitive ETA for stable service y [..]
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3:06 am, April 20, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! This bug has been reported and investigated by our team in the past, but they've been unable to reproduce it so far. I [..]
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3:06 am, April 19, 2017
12:07 AM UTC Update: The routing issue has been fixed and players should be able to log into the game once more. Thanks for your patience!**UPDATE 1**
The server restarts have concluded, and it appea [..]
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3:06 am, April 19, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by TotalBlank
So I received another reply from customer support and guess [..]
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1:06 pm, April 13, 2017
8:10 AM UTC Update: The restart has been completed and players are now able to log in. Thanks again for your patience!1:44 PDT Update: Thank you for your patience everyone! We've got the network issue [..]
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1:06 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good morning Trovians!We're aware of an issue that is blocking players from logging into our European Servers, and we are [..]
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1:06 pm, April 12, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please submit a support ticket at support.trionworlds.com so that it can be investigated with all of [..]
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3:06 am, March 29, 2017
Quote:
Originally Posted by Fasti
Hi all,We aim to make the forum experience useful and informative for everyone. We need to get accurate information out, and more import [..]
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2:06 am, March 24, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DakotaSpine
So I got a PM about the thread I posted, how my game is consistent [..]
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2:06 am, March 24, 2017
Quote:
Originally Posted by ZamboniChaos
I'm afraid I'm having trouble understand the issue you're encountering. I attempted to reproduce the bug based on the information [..]
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2:06 am, March 23, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Hallgire
Hey ZamboniChaos,Could we get an update on this issue for PS4? [..]
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2:06 am, March 16, 2017
Quote:
Originally Posted by Fasti
Trove® Launch Celebration Razer Controller Giveaway ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. [..]
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12:06 pm, March 6, 2017
Quote:
Originally Posted by Hesk
Hello! For any issues with Terms of Use violations, please do not post player names on the forums. I encourage you to submit a support ti [..]
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2:06 am, February 16, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Could you provide some more information on this? Are you reporting that you're not able to whisper at all, or is there [..]
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12:06 pm, February 15, 2017
Quote:
Originally Posted by Hesk
Hello! for more information on the "failed to join session" error, please review this post:http://forums.trovegame.com/showthre [..]
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2:06 am, February 13, 2017
Quote:
Originally Posted by Carthax
If you don't remember the information on your linked Trion account, Customer Support can't give you that particular info, but can help [..]
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2:06 am, February 12, 2017
Quote:
Originally Posted by ZamboniChaos
Thanks for the information! I've forwarded this to the team and they'll take a look as soon as they can.
Jump to post. [..]
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2:06 am, February 11, 2017
Quote:
Originally Posted by ZamboniChaos
Thanks for the report! I've notified our team and forwarded them this information. They'll look into this as soon as they get a c [..]
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2:06 am, February 9, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Gimpynate
It would be nice if you acctually posted this kind of stuff on the a [..]
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2:06 am, January 29, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there, do you have any additional information on this issue? I'm not entirely clear on what you're reporting.
Jump [..]
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12:06 pm, January 19, 2017
Quote:
Originally Posted by Hesk
Please include the details in the ticket, so that the Customer Service Agent who receives the ticket has all of the necessary information [..]
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2:06 am, January 19, 2017
Quote:
Originally Posted by ZamboniChaos
Thanks for the information Caveman! I've forwarded this report to the CS team so they can take a look.
Jump to post...
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2:06 am, January 18, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by daniexdee
alright but can you tell me what information exactly am i sup [..]
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2:06 am, January 11, 2017
Quote:
Originally Posted by ZamboniChaos
Also, some more information may be helpful to our team's investigation. Please provide as much info as possible, such as:1. Did y [..]
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2:06 am, January 7, 2017
Quote:
Originally Posted by Fasti
Quote:
Note, this thread is not for submissions, but purely for discussions and showcasing your concepts and creations.View the [..]
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12:06 pm, January 6, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by belanglos
/threadthrowing 3 snowballs -> shield goes down -> att [..]
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12:06 pm, January 3, 2017
Quote:
Originally Posted by Hesk
Hello! You can review this PSN article for information on enabling or disabling user-generated media:http://ow.ly/Z09s307DeCN
[..]
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2:06 am, January 2, 2017
Quote:
Originally Posted by Carthax
Swegger, it sounds like your connection has a better time trying to connect to our EU servers, so I'd start by making sure you're conn [..]
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2:06 am, January 1, 2017
Quote:
Originally Posted by Carthax
To clarify, keep in mind that PTS characters are separate from Live characters. With that said, it's also entirely possible you are me [..]
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2:06 am, December 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! The image above appears to be broken, so could you provide some additional information on exactly what's happening her [..]
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12:06 pm, December 21, 2016
Quote:
Originally Posted by Hesk
If you are still having issues with freezes/lockups, please make sure to submit a support ticket at support.trionworlds.com with this inf [..]
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12:06 pm, December 15, 2016
Quote:
Originally Posted by Hesk
Unfortunately, as the console release is still in beta, it hasn't released to all countries yet. The FAQ has more specific information on [..]
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12:06 pm, December 15, 2016
Quote:
Originally Posted by Hesk
Hello! Thank you for the report. If you can recall any specific information on what you were doing at the time (manipulating certain item [..]
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12:06 pm, December 15, 2016
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please make sure to submit a support ticket at support.trionworlds.com, and please include this infor [..]
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12:06 pm, December 15, 2016
Quote:
Originally Posted by Hesk
Hello! The Trove console beta isn't available in all countries yet, but if it is available where you are, it will be available from the P [..]
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2:06 am, December 12, 2016
Quote:
Originally Posted by Carthax
Trove and Glyph accounts are one in the same; they wouldn't be associated with a separate username (email). If you don't remember your [..]
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2:06 am, December 8, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Xawt
This is incredibly deceptive since the wording for the effigy states &quo [..]
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2:06 am, December 3, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I discussed this with the QA team and it's true this bug is a known issue that's under investigation. The more informa [..]
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2:06 am, December 2, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for the information everyone! I've forwarded these details to the team so they can look into this. If you have any screens [..]
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12:06 pm, November 30, 2016
Quote:
Originally Posted by Hesk
Hello! A quick review of your account does show new IP access as of November 29th. If you are unsure why that IP has appeared, or you nee [..]
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12:06 pm, November 24, 2016
Quote:
Originally Posted by Hesk
Hello! For any players who continue to have issues logging in, please make sure you have completely closed and then re-opened Glyph, as w [..]
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12:06 pm, November 16, 2016
Quote:
Originally Posted by Hesk
Hello! For any issues with corrupted or missing cornerstones, please submit a support ticket at support.trionworlds.com with as much info [..]
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12:06 pm, November 15, 2016
Quote:
Originally Posted by Hesk
Hello! Please review this thread for the most up to date information on our current network issues: http://forums.trovegame.com/showthre [..]
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12:06 pm, November 15, 2016
Quote:
Originally Posted by Hesk
Hello! Please review this thread for the most up to date information on the current network issues: http://forums.trovegame.com/showthre [..]
View
12:06 pm, November 15, 2016
Quote:
Originally Posted by Hesk
Hello! Please review this thread for the most up to date information on our current network issues: http://forums.trovegame.com/showthre [..]
View
12:06 pm, November 15, 2016
Quote:
Originally Posted by Hesk
Hello! Please review this thread for the most up to date information on our current network issues: http://forums.trovegame.com/showthre [..]
View
2:06 am, November 14, 2016
Quote:
Originally Posted by Carthax
When you submitted this information, we were undergoing issues with our servers, which should now be resolved. I would try logging in [..]
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2:06 am, November 12, 2016
Update 7 - 4:30 PM PST (12:30 AM GMT) - With the network connection issues over the last few days we know many of you are concerned with your Patron status or just lost time playing Trove. We agree th [..]
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2:06 am, November 11, 2016
Update 1 - We've performed another restart and you should be able to sign in. If the connection issue arises again our network team will work to address it as quickly as possible. After a disconnect l [..]
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2:06 am, November 5, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for the heads up! I've forwarded the information you provided to the team so they can take a look. I also removed the deta [..]
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2:06 am, November 3, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I can't provide you with any estimated time for a fix, but our team is aware of the problem and they're working on it. [..]
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2:06 am, November 2, 2016
Quote:
Originally Posted by Fasti
You should reach out to Steam support for help since the purchase was made via Steam. Just be sure to let them know all the details of y [..]
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3:06 am, October 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hmm, that is strange. I'll make sure the team is aware so they can look into it. So far I haven't noticed any major issues that w [..]
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1:06 pm, September 27, 2016
Quote:
Originally Posted by Hesk
Hello! For any reports of missing or disappearing items, please submit a support ticket at support.trionworlds.com with as much informati [..]
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3:06 am, September 27, 2016
Quote:
Originally Posted by Mr. E
Weekly Updates Event: From Sept 27 through Oct 3, all daily bonuses are active EVERY DAY!
Sales: From Sept 27 through Oct 10 save 66% wh [..]
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3:06 am, September 27, 2016
Weekly UpdatesEvent: From Sept 27 through Oct 3, all daily bonuses are active EVERY DAY!
Sales: From Sept 27 through Oct 10 save 66% when buying extra rows of inventory directly from the inventory UI! [..]
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3:06 am, September 17, 2016
Quote:
Originally Posted by Mr. E
DracocolatlThe new dragon mount designed by TeeKayM, Dracocolatl, the Mellower, is now available to craft!
Players will need to locate D [..]
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1:06 pm, September 15, 2016
Quote:
Originally Posted by Hesk
Hello! Thank you for the report. I've submitted a bug report with this information, so please keep an eye on upcoming patch notes for any [..]
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3:06 am, September 15, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! It looks like your support ticket has been updated recently, and our CS agent is requesting additional information. Pl [..]
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3:06 am, September 14, 2016
Quote:
Originally Posted by ZamboniChaos
If you have a video or screenshot of this issue, please share it! The more information I have to pass along the better equipped o [..]
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3:06 am, September 10, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Dusty_Mustard
Anyone else miss the sandbox feel of the game before all these * [..]
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1:06 pm, September 8, 2016
Quote:
Originally Posted by Hesk
Hello! For any issues with updating your account information, you can do so by submitting a support ticket at support.trionworlds.com dir [..]
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3:06 am, September 8, 2016
Quote:
Originally Posted by Fasti
Trove Twitter GiveawayOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOU [..]
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3:06 am, August 29, 2016
Quote:
Originally Posted by Carthax
Quote:
Originally Posted by Kamikaze_Pug
I remember that in march there was a purge or something where i [..]
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3:06 am, August 11, 2016
Quote:
Originally Posted by Fasti
Glyph has added some very cool new features! Creating a new account has never been easier with our streamlined registration and new opti [..]
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3:06 am, August 11, 2016
Glyph has added some very cool new features! Creating a new account has never been easier with our streamlined registration and new options for swapping between accounts. Patch NotesGlyph Registratio [..]
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3:06 am, July 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I've forwarded this information to the dev team so they can investigate. In the meantime, you may want to try some bas [..]
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3:06 am, July 23, 2016
Quote:
Originally Posted by ZamboniChaos
I'm sorry to hear that! I'm afraid that our CS team can't assist with these types of issues unless you're able to verify ownershi [..]
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3:06 am, July 21, 2016
Quote:
Originally Posted by ZamboniChaos
Hi! I noticed one of our live chat agents provided you with some additional troubleshooting steps. If you're still having trouble [..]
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3:06 am, July 8, 2016
Quote:
Originally Posted by Carthax
I would start with the steps listed in the support article below for crashing issues. I would also reference the article for minimum s [..]
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3:06 am, July 7, 2016
Quote:
Originally Posted by Carthax
I would suggest making sure your system's video drivers are up to date. You should be able to update them by visiting the video card m [..]
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3:06 am, July 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I just forwarded this information to the dev team, so they'll investigate as soon as they can. Thanks for the report!
[..]
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3:06 am, July 1, 2016
Quote:
Originally Posted by Fasti
Trove Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE [..]
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3:06 am, June 30, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I just forwarded this information to our dev team for investigation. Thanks for the report!
Jump to post...
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1:06 pm, June 26, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear you're having trouble! Check the page here for any information on how to get in-game screenshots of your submissions. [..]
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3:06 am, June 26, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks a lot for these reports! I've gone ahead and forwarded this information to the team so they can review it and make the nec [..]
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3:06 am, June 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Seicoth! I forwarded this information to our dev team so they take a look at this. Thanks for the report!
Ju [..]
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3:06 am, June 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I've gone ahead and logged this as a bug so our team can investigate. Thanks for the report!
Jump to post.. [..]
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1:06 pm, June 22, 2016
Quote:
Originally Posted by Hesk
Hello! Thank you for the report. I've passed this information on to our QA team, so please keep an eye on upcoming patch notes for any up [..]
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1:06 pm, June 18, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by 3 spirits
1. get rid of time gated rewards, its lazy, its stupid and allows pe [..]
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3:06 am, June 18, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by PowerDj
What I mean by the title of this thread is that the devs listen so lit [..]
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3:06 am, June 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hi! Thanks for taking the time to report these bugs. I've forwarded your information to our dev team, so they'll investigate as s [..]
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3:06 am, June 17, 2016
Quote:
Originally Posted by Fasti
Greetings Trovians! We’re so thrilled to see you here and taking part in our community! We strive to make the Trove communi [..]
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1:06 pm, June 15, 2016
Quote:
Originally Posted by Hesk
Hello! For the damage issue, can you provide any information on what is happening when this occurs? Are specific abilities being used, on [..]
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3:06 am, June 15, 2016
Glyph Beta has added some very cool new stuff so be sure to opt in to be a Beta tester! UpdatesChanged look and feel of Sign-In dialogues.
Streamlined new account creation.Can quickly create a brand [..]
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3:06 am, June 15, 2016
Quote:
Originally Posted by Fasti
Glyph Beta has added some very cool new stuff so be sure to opt in to be a Beta tester! UpdatesChanged look and feel of Sign-In dialogue [..]
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