12:06 pm, January 1, 2018
Quote:
Originally Posted by Phantasie
Quote:
Originally Posted by bobthedank
I bought 50 dollars of credits accidently to xbox one instead o [..]
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3:06 am, October 4, 2017
Update #5 - 1PM PDT (8PM GMT) - All versions of Trove are online now. Thanks so much for being awesome!Update #4 - 12:15 PM PDT (7:15 PM GMT) - Sorry for the delayed update, folks. Trove on PS4 North [..]
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3:06 am, May 21, 2017
Resolved: All Trove servers are now back online. Thanks all for your patience while we resolved this issue.
Update: All engineers are on task, but we do not have a definitive ETA for stable service y [..]
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1:06 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good morning Trovians!We're aware of an issue that is blocking players from logging into our European Servers, and we are [..]
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1:06 pm, April 13, 2017
8:10 AM UTC Update: The restart has been completed and players are now able to log in. Thanks again for your patience!1:44 PDT Update: Thank you for your patience everyone! We've got the network issue [..]
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1:06 pm, April 12, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please submit a support ticket at support.trionworlds.com so that it can be investigated with all of [..]
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12:06 pm, March 6, 2017
Quote:
Originally Posted by Hesk
Hello! For any issues with Terms of Use violations, please do not post player names on the forums. I encourage you to submit a support ti [..]
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2:06 am, February 13, 2017
Quote:
Originally Posted by Carthax
If you don't remember the information on your linked Trion account, Customer Support can't give you that particular info, but can help [..]
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2:06 am, February 11, 2017
Quote:
Originally Posted by ZamboniChaos
Thanks for the report! I've notified our team and forwarded them this information. They'll look into this as soon as they get a c [..]
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12:06 pm, January 19, 2017
Quote:
Originally Posted by Hesk
Please include the details in the ticket, so that the Customer Service Agent who receives the ticket has all of the necessary information [..]
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2:06 am, November 3, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I can't provide you with any estimated time for a fix, but our team is aware of the problem and they're working on it. [..]
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3:06 am, September 27, 2016
Quote:
Originally Posted by Mr. E
Weekly Updates Event: From Sept 27 through Oct 3, all daily bonuses are active EVERY DAY!
Sales: From Sept 27 through Oct 10 save 66% wh [..]
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3:06 am, September 27, 2016
Weekly UpdatesEvent: From Sept 27 through Oct 3, all daily bonuses are active EVERY DAY!
Sales: From Sept 27 through Oct 10 save 66% when buying extra rows of inventory directly from the inventory UI! [..]
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3:06 am, September 17, 2016
Quote:
Originally Posted by Mr. E
DracocolatlThe new dragon mount designed by TeeKayM, Dracocolatl, the Mellower, is now available to craft!
Players will need to locate D [..]
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3:06 am, September 15, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! It looks like your support ticket has been updated recently, and our CS agent is requesting additional information. Pl [..]
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3:06 am, June 17, 2016
Quote:
Originally Posted by Fasti
Greetings Trovians! We’re so thrilled to see you here and taking part in our community! We strive to make the Trove communi [..]
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3:06 am, June 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! It's hard to say exactly what's causing this without more information. My first suggestion would be to review this sup [..]
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3:06 am, June 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hi! I just sent you a PM asking for some additional information. Please check your inbox whenever you get a chance!
Ju [..]
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3:06 am, May 6, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! At the moment, we're hoping this fix will be rolled out on Tuesday at the earliest, so keep an eye on future patch not [..]
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3:06 am, May 4, 2016
Update 4: The Leaderboards are working again. Thanks all!Update 3: We're back! Thanks everyone! The Leaderboards may not be loading up for you at the moment but we're continuing to work on that and it [..]
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2:06 am, January 23, 2016
Update 1 – 5:45 PST (1:45 AM GMT):
Hey all,
Avarem here.
We wanted to provide you with an update on our progress: right now the data transfer is moving more slowly than we had initially a [..]
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12:06 pm, January 21, 2016
Update 1 – 5:45 PST (1:45 AM GMT):
Hey all,
Avarem here.
We wanted to provide you with an update on our progress: right now the data transfer is moving more slowly than we had initially anti [..]
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2:06 am, January 14, 2016
Greetings Trovians!
Uptime and stability improvements have been our technical teams’ #1 priority. We’d like to share the next important step: A full upgrade and replacement of ou [..]
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1:06 pm, August 2, 2015
Quote:
Originally Posted by Avarem
We've replied to a few threads about this, but since it's taking more time than we expected to clear up I wanted to reply here with som [..]
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3:06 am, June 30, 2015
Quote:
Originally Posted by Fasti
Ryuhouji, Thanks very much for your well-written feedback! The team is listening to the players to get a sense of what is working well, [..]
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1:06 pm, June 20, 2015
Quote:
Originally Posted by Fasti
Hey folks,The team is working to resolve an issue that happened at 9:45 PM PDT (GMT-7) that is preventing players from accessing ArcheAg [..]
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1:06 pm, June 20, 2015
Update: We're back online. Thanks again, everyone!
Hey folks,
The team is working to resolve an issue that happened at 9:45 PM PDT (GMT-7) that is preventing players from accessing Trove.
It's our [..]
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3:06 am, May 8, 2015
Quote:
Originally Posted by Kiwibird
Hey there, please email support@trovegame.com with this information. Our support team will be more than happy to help you investigate [..]
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2:06 am, March 3, 2015
Quote:
Originally Posted by Ocho
Trovians,Hey all, sorry if you were disconnected! As some gathered, we are currently experiencing a DDoS. While our servers are stable, p [..]
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2:06 am, March 3, 2015
Trovians,
Hey all, sorry if you were disconnected! As some gathered, we are currently experiencing a DDoS. While our servers are stable, players are reporting increased latency and connectivity trou [..]
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