3:06 am, March 26, 2018
Quote:
Originally Posted by PostCard
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur onc [..]
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3:06 am, March 26, 2018
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur once per account, and should not occur again after a restart.
Attempti [..]
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2:06 am, March 8, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by pipebender
Two days, no response here and no response in my ticket.
[..]
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2:06 am, February 23, 2018
Quote:
Originally Posted by PostCard
Additional UpdatesVanguardian's ranged stance transition no longer knocks back enemies.
Vanguardian's flask consumption animation has [..]
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2:06 am, February 17, 2018
Quote:
Originally Posted by PostCard
New Class - VanguardianSwooping in to the spotlight, the Vanguardian’s here to save the day!
The Vanguardian packs a punch [..]
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2:06 am, December 5, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by V4Vankish
Over the time, Trove changed a lot, and some things that really both [..]
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2:06 am, November 15, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Chronozilla
Most likely this is the first step to removing chaos factor as a s [..]
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3:06 am, August 12, 2017
Quote:
Originally Posted by Din Othar
Quote:
Originally Posted by Unknown_Y
Trove Monday Blue...1: Most ppl are on monday for contest reward [..]
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3:06 am, July 5, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I just checked on your ticket's status, and it looks like it's still moving up the queue. Our CS team is working throu [..]
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3:06 am, June 28, 2017
Quote:
Originally Posted by Fasti
Hey folks,As Summer Haas has called out, we have the rotation set up well in advance. We went into the rotation and removed the Loot Col [..]
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3:06 am, May 2, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Your ticket is moving up the queue, and our CS team will review your ticket as soon as possible.
Jump to po [..]
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3:06 am, April 26, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was moving up the queue, so our CS team will reply as soon as they can.
Jump to pos [..]
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3:06 am, April 18, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey all! The team has found the map which was tripping this glitch and we'll be removing that particular map from the Sha [..]
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3:06 am, April 18, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey all! The team has found the map which was tripping this glitch and we'll be removing that particular map from the Sha [..]
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3:06 am, April 18, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey all! The team has found the map which was tripping this glitch and we'll be removing that particular map from the Sha [..]
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3:06 am, April 15, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'm sorry for the frustration. I looked at your account, and it appears the issue here is related to a specific purcha [..]
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3:06 am, April 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was still moving up the queue, but I'm sorry you haven't received a reply yet. Our team is wor [..]
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3:06 am, April 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you submitted a support ticket, and I confirmed it's moving up the queue. Our CS team will be in touch as so [..]
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3:06 am, April 11, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry it's taken so long for you to receive a response. I confirmed your tickets are moving up the queue, so our CS te [..]
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3:06 am, April 7, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SausageBlaster
So I realized that I have all my twinkling tomes missing.. Had [..]
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3:06 am, April 5, 2017
Quote:
Originally Posted by ZamboniChaos
Our team is working through a large amount of tickets at the moment. Your ticket is moving up the queue and we'll review it as so [..]
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3:06 am, April 4, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ZnoobX SoLo
Never has trove ever been hit with a day like this. This must be t [..]
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3:06 am, March 28, 2017
Quote:
Originally Posted by Fasti
We do our best to have sales align between Glyph and Steam, but it's not always possible. In this case Steam had an option for a 48 hou [..]
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2:06 am, March 23, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was moving up the queue, and our team will reply as soon as possible.
Jump to post. [..]
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2:06 am, March 23, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Your ticket is still moving up the queue, and our team will respond as soon as they take care of the tickets in front [..]
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12:06 pm, March 9, 2017
Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what’s ahead for Trove.
For Xbox One players you&rsq [..]
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12:06 pm, March 9, 2017
Quote:
Originally Posted by Fasti
Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what [..]
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12:06 pm, March 9, 2017
Quote:
Originally Posted by Fasti
Greetings Trovians,With the launch patch coming on March 14th we wanted to get the patch notes out to everyone early so you can see what [..]
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2:06 am, March 4, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was moving up the queue, so the team will reply as soon as possible. I also went ahead and rem [..]
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2:06 am, March 2, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was still moving up the queue, and one of our CS agents will reply as soon as possible.
[..]
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2:06 am, March 1, 2017
Quote:
Originally Posted by ZamboniChaos
I'm sorry for the delay Mooncloud. Our CS team is currently working through an incredibly large amount of tickets, which means ou [..]
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2:06 am, February 23, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was still moving up the queue, and our team will reply as soon as they can. Sorry for the wait [..]
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12:06 pm, February 15, 2017
Quote:
Originally Posted by PostCard
Updates Fixed uncommon server crash that could happen when moving Cornerstones.
Faeorocious Facsimile now explodes when the decoy get [..]
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12:06 pm, February 15, 2017
UpdatesFixed uncommon server crash that could happen when moving Cornerstones.
Faeorocious Facsimile now explodes when the decoy gets in range of an enemy.
The Bountiful Emblem now works again.
Gem ef [..]
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2:06 am, February 15, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was still moving up the queue, and our CS team will reply as soon as possible.
Jump [..]
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12:06 pm, February 14, 2017
Quote:
Originally Posted by PostCard
Valentine's Day An all-new objective chain that results in the fantastic new Amorous Archer costume for the Shadow Hunter, plus Diamo [..]
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12:06 pm, February 14, 2017
Valentine's Day An all-new objective chain that results in the fantastic new Amorous Archer costume for the Shadow Hunter, plus Diamond Dragonite and much more.
Get great rewards just by Logging in, [..]
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2:06 am, February 11, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you already submitted a support ticket and I confirmed it's moving up the queue. Our CS team will reply as s [..]
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2:06 am, February 5, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Randapi
happened to me and i cant log, i have sent a msg to support 2 d [..]
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2:06 am, February 5, 2017
Quote:
Originally Posted by ZamboniChaos
Hi! I confirmed your tickets were still moving up the queue, but there are still a large amount of tickets in front of yours that [..]
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12:06 pm, February 4, 2017
Quote:
Originally Posted by PostCard
You can access a sneak peek of the new tutorial by using /tutorial. (Be warned: you will not be able to go back to the hub until you [..]
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2:06 am, February 1, 2017
Update 5 - 1:15 PM PST (9:15 PM GMT) - We're online and things are running smoothly. Thanks for your patience, folks!Update 4 - 12:20 PM PST (8:20 PM GMT) - We're down to the last server getting the l [..]
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2:06 am, January 27, 2017
Quote:
Originally Posted by Fasti
Go ahead and post to the PTS forums for info on PTS stuff. We've updated the Patch notes and are removing the Mastery from Disaeon.
[..]
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2:06 am, January 26, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your tickets were still moving up the queue, and our CS team will respond as soon as they can.
[..]
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2:06 am, January 25, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was still moving up the queue, but it may take a few days before you receive a response due to [..]
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2:06 am, January 21, 2017
Hey Trovians,
We appreciate the support you’ve shown for the Trove open beta and want to thank all of you again for the ongoing, fantastic feedback.
Our next major patch for the beta is foc [..]
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2:06 am, January 21, 2017
Quote:
Originally Posted by Fasti
Hey Trovians,We appreciate the support you’ve shown for the Trove open beta and want to thank all of you again for the ongoing [..]
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2:06 am, January 20, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by RetsamEvort
Thanks for replying guys! Sadly it is in a PvP arena, though that' [..]
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2:06 am, January 15, 2017
Quote:
Originally Posted by ZamboniChaos
I confirmed your ticket is still moving up the queue, and one of our CS agents will respond as soon as they can. I'm sorry for th [..]
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2:06 am, January 9, 2017
Quote:
Originally Posted by Carthax
If the player was hacked in the process of removing these items, Customer Support may be able to assist in restoring the items. Howeve [..]
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2:06 am, January 6, 2017
Quote:
Originally Posted by ZamboniChaos
I confirmed your ticket was moving up the queue, and once our CS team is able to review it they'll be in touch. Please keep in mi [..]
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12:06 pm, December 25, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Renoue
Moving Items between my bag and my personal chest is making them disapp [..]
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2:06 am, December 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was still moving up the queue, and one of our CS agents will review it as soon as possible. Th [..]
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12:06 pm, December 22, 2016
Quote:
Originally Posted by Hesk
Thank you for the report! I've submitted a bug report on this issue, so please keep an eye on upcoming patch notes for any potential fixe [..]
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12:06 pm, December 22, 2016
Quote:
Originally Posted by Hesk
Thank you for the report! I've submitted a bug report on this issue, so please keep an eye on upcoming patch notes for any potential fixe [..]
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2:06 am, December 20, 2016
Quote:
Originally Posted by PostCard
Chaos Chest Changes Chaos Chests and Golden Chaos Chests now drop sometimes from dungeon chests. There are advantages to farming fast [..]
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2:06 am, December 20, 2016
Chaos Chest Changes Chaos Chests and Golden Chaos Chests now drop sometimes from dungeon chests. There are advantages to farming fast for these, but even more casual players will be able to earn them [..]
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2:06 am, December 16, 2016
Quote:
Originally Posted by PostCard
Additional UpdatesFix crash occuring when using Shadow Tower dialog when the client is using OpenGL on Mac or Windows.
Increased drop [..]
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2:06 am, December 8, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by SpartanSubject
Hi there, new guy on the block
I see what you did t [..]
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2:06 am, December 7, 2016
Update 3 - 11 AM PST (7 PM GMT) - Hey folks, we're extending the downtime further while the team investigates a couple issues. Please bear with us. We will be back online as soon as possible. I'll pos [..]
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2:06 am, December 2, 2016
Quote:
Originally Posted by Fasti
Moving this to the Bug Report forum since being trapped consistently definitely sounds like a bug to me. Provide as much info as you can [..]
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2:06 am, November 24, 2016
Hello all,
We know that many of you have recently experienced difficulty connecting to our games over the past couple weeks. It’s been disruptive and frustrating – we hear you lou [..]
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2:06 am, November 24, 2016
Quote:
Originally Posted by TrionBrasse
Hello all, We know that many of you have recently experienced difficulty connecting to our games over the past couple weeks. It&am [..]
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2:06 am, November 12, 2016
Update 7 - 4:30 PM PST (12:30 AM GMT) - With the network connection issues over the last few days we know many of you are concerned with your Patron status or just lost time playing Trove. We agree th [..]
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12:06 pm, November 10, 2016
Updates Fixed bug where the tutorial objective resets for players the first time after they log in since Tuesday's patch. Unfortunately, a side effect of this fix is that anyone whose objectives were [..]
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2:06 am, November 10, 2016
Quote:
Originally Posted by PostCard
Updates Fixed bug where the tutorial objective resets for players the first time after they log in since Tuesday's patch. Unfortunate [..]
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2:06 am, November 10, 2016
Updates Fixed bug where the tutorial objective resets for players the first time after they log in since Tuesday's patch. Unfortunately, a side effect of this fix is that anyone whose objectives were [..]
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2:06 am, November 4, 2016
Quote:
Originally Posted by PostCard
Join the Party! The party is here! New invaders drop party coins and a new pinata. These pinatas drop more coins!
Spend coins in th [..]
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3:06 am, October 22, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by _BoTeR_
"""Can we have a prioritising friends list for those wh [..]
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3:06 am, October 22, 2016
Quote:
Originally Posted by Avarem
Hey. You should still be able to interact the 'old way' (by moving your reticle over something) to override the new way. Try it out and [..]
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3:06 am, October 12, 2016
Shadow’s Eve returns again, removing the barrier between darkness and light. Celebrate the holiday with us by facing off against two ghastly horrors of the season: pumpkins and candy corn!P [..]
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3:06 am, October 6, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Arion4K
I thought this visual glitch was removed :D ez to reproduce
[..]
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3:06 am, September 19, 2016
Quote:
Originally Posted by Carthax
Quote:
Originally Posted by Xaohs
I still lag.
It would also help to differentiate between [..]
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3:06 am, September 14, 2016
Quote:
Originally Posted by Fasti
Moving this thread to the bug report forums. When reporting a bug, please make sure to post them there so they are found as early as pos [..]
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3:06 am, September 10, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Dusty_Mustard
Anyone else miss the sandbox feel of the game before all these * [..]
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3:06 am, August 19, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ryouji
The dungeon is not complete able even just one mob fall ...
[..]
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3:06 am, August 13, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by MrExo
I think I can find one somewhere around the house, I'll give it a [..]
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3:06 am, August 9, 2016
Quote:
Originally Posted by Fasti
Moving discussion to the PTS forums as it's discussing PTS content that's still in the testing phase pf development.
Jump to [..]
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1:06 pm, July 23, 2016
Update 2: We're back online! There is a queue but it's fairly short and moving quickly. We'll continue to monitor things to be sure you're all set. Thanks everyone!Update 1: We've taken a few steps to [..]
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3:06 am, July 22, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Sindrawolf
I know pretty much everyone playing on Steam is having this problem [..]
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3:06 am, July 12, 2016
Quote:
Originally Posted by Mr. E
Anniversary!It's been about one year since we officially went live! To thank you for your ongoing support, we've set up a number of amaz [..]
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3:06 am, July 12, 2016
Anniversary!
It's been about one year since we officially went live! To thank you for your ongoing support, we've set up a number of amazing bonuses for the next two weeks!All classes are 66% off
Gem [..]
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3:06 am, July 8, 2016
Quote:
Originally Posted by Carthax
I'd make sure any drivers that you have for your mouse are fully up to date by visiting the manufacturer's web site, as sometimes thes [..]
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3:06 am, July 8, 2016
Quote:
Originally Posted by Mr. E
Misc Updates/FixesWhen looking at Stats in the Character Sheet, you can now mouse over individual stats to see more of a breakdown on ho [..]
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3:06 am, July 6, 2016
Quote:
Originally Posted by Fasti
I'm adding the specifics of the bug to the title of the thread since that will help everyone (specifically us) and moving the thread to [..]
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3:06 am, July 3, 2016
Quote:
Originally Posted by Fasti
As this is a change on the PTS I am moving the thread there. The Normal Shadow Tower is being tuned to be more focused on solo players [..]
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3:06 am, July 2, 2016
Quote:
Originally Posted by Fasti
We're investigating the long world load times. In some cases with a world that hasn't been access in a while it can take a while to load [..]
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3:06 am, June 21, 2016
Quote:
Originally Posted by Fasti
I'm following up on this now and sending it over to the QA Team. Moving this thread over to the Bug Report forum so we can track it a bi [..]
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3:06 am, June 9, 2016
Quote:
Originally Posted by Fasti
Hey there,I'm sorry to hear you ran into this situation. The things being reported here sound like things we'll need to investigate so I [..]
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3:06 am, May 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Tokiii! I'd check out this support article and try the troubleshooting steps listed there. If they don't help, contact [..]
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3:06 am, April 20, 2016
Quote:
Originally Posted by Fasti
Dropped Stellars should be tradable and the team is working on this now.We're also going to fix the issue with items not properly displa [..]
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3:06 am, April 19, 2016
Quote:
Originally Posted by Mr. E
Quote:
Avarem's Notes:Welcome to the Mantle of Power. Trove's first expansion!This is the biggest single update we've ever made [..]
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3:06 am, April 19, 2016
Quote:
Avarem's Notes:
Welcome to the Mantle of Power. Trove's first expansion!
This is the biggest single update we've ever made to Trove and we are immensely excited to be able to share o [..]
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3:06 am, April 12, 2016
Quote:
Originally Posted by Fasti
We are indeed removing the ability to break them down in the Loot Collector. That change is coming with the patch tomorrow.
J [..]
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3:06 am, April 8, 2016
Quote:
Originally Posted by Avarem
Quote:
Originally Posted by Dazo
I think this means you will not be able to upgrade rarity below Shadow L [..]
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3:06 am, March 30, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Shadower2020
Why is it taking so long to fix this? This seems like it would be [..]
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2:06 am, March 8, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Sheepski
Thanks Fasti. Why the later start time than usual though?
[..]
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2:06 am, March 8, 2016
Quote:
Originally Posted by Mr. E
Leaderboards are here!Check out the new leaderboards to see just how awesome you really are! See who has the highest mastery, most block [..]
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2:06 am, March 8, 2016
Leaderboards are here!
Check out the new leaderboards to see just how awesome you really are! See who has the highest mastery, most blocks destroyed, most enemies ******, and more! Press K (default) t [..]
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2:06 am, January 29, 2016
Quote:
Originally Posted by Fasti
Hey folks,We appreciate the feedback regarding these types of giveaways, and the reality is that our Terms of Use isn't currently equipp [..]
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