3:06 am, April 18, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TheDeadEye
For the longest time, Tuesday was patch day. What changed?
[..]
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3:06 am, April 17, 2018
Quote:
Originally Posted by Fasti
Hey all,We've got a Trove livestream coming up on Friday so get your questions in so we can answer as many as possible during the show.T [..]
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3:06 am, April 17, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by littlenacre
Hi I am on PS4 and was logged in and experienced the frustrating l [..]
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3:06 am, April 11, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tagger
Just to throw some more ST bugs at you.. The bonus applied to Shadow S [..]
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3:06 am, April 10, 2018
Quote:
Originally Posted by Fasti
Please check out this post on how to report bugs so we can address them as quickly as possible. A key elements are not creating new thre [..]
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3:06 am, April 6, 2018
Update 5 - 4:15 PM PDT (11:15 PM GMT) - Hey folks! We're not making a promise on the EU issues being completely fixed forever, but things are looking much better. We made some adjustments that went up [..]
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1:06 pm, April 5, 2018
Quote:
Originally Posted by Fasti
Hey all,We're working to get the Trove login issue resolved as quickly as possible. Check back here for regular updates.Thank you
[..]
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1:06 pm, April 5, 2018
Update 1 - 4AM PDT (11AM GMT) - The team is still focused on getting to the bottom of these login issues. Please bear with us.
Hey all,
We're working to get the Trove login issue resolved as quickly [..]
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3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by TJ13
No word on any progress. Also no update on the "internal" talks [..]
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3:06 am, March 26, 2018
Quote:
Originally Posted by PostCard
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur onc [..]
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3:06 am, March 26, 2018
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur once per account, and should not occur again after a restart.
Attempti [..]
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2:06 am, March 23, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're digging into this. Just so we can get as much info as possible will you all provide us with some info? Basic stuff like [..]
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2:06 am, March 6, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Alaskan
Just them going back on their word, again, especially combined with in [..]
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2:06 am, March 2, 2018
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Originally Posted by Fasti
Hey there!Most players aren't experiencing this issue so we'll want to troubleshoot things first. Usually this would be caused by an add [..]
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2:06 am, February 21, 2018
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Originally Posted by Fasti
If you can access your account email address there will be a confirmation email from us when you started your Glyph account. That may be [..]
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2:06 am, February 20, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tali
Hi Postcard!Are players from console able to log on pts even if they don' [..]
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2:06 am, February 14, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by spar13
What happened to packs being able to be purchased with in-game currency [..]
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2:06 am, February 9, 2018
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Originally Posted by Fasti
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Originally Posted by Trovingnion
You already removed double karma on boxes, now you added this horr [..]
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2:06 am, February 9, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Tortorion
Hello,The suggestion is to add guides, tips and informations where p [..]
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2:06 am, February 8, 2018
Call the kids and wake the neighbors - the Trove dev team is back for a livestream celebration of love and combat as we prepare for the Hellbugs In Love event! Try to catch this show if at all possi [..]
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2:06 am, February 8, 2018
Quote:
Originally Posted by Fasti
Call the kids and wake the neighbors - the Trove dev team is back for a livestream celebration of love and combat as we prepare for the [..]
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12:06 pm, February 2, 2018
Quote:
Originally Posted by PostCard
Known Issue A change in this patch will prevent purchasing more than one of any item that unlocks a collection, even if that item is [..]
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12:06 pm, February 2, 2018
Known IssueA change in this patch will prevent purchasing more than one of any item that unlocks a collection, even if that item is tradable. This will affect the Treasure Isles merchants along with [..]
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2:06 am, January 27, 2018
Quote:
Originally Posted by Fasti
We want Luxion to be something exciting for players. You should really want to login to avoid missing out on something awesome so we're [..]
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12:06 pm, January 24, 2018
Update 4 - The remaining instances of players being unable to login to Trove appear to be resolved. If you haven't tried to login in the last 30 minutes or so please restart your console before trying [..]
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2:06 am, January 24, 2018
Update 4 - 4:50 PM PST (12:50 AM GMT) - We're seeing some new reports of the previous connectivity issues. PlayStation hasn't posted an "all clear" message to their social media, but the sta [..]
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2:06 am, January 24, 2018
Update 1 - Please power off your Xbox One (unplug it if possible) and restart it. After that you should be able to login again.
Hey all,
We're investigating the issues preventing players on the Xbox [..]
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2:06 am, January 21, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're investigating your reports of issues logging in, changing worlds, or accessing clubs. It doesn't appear that everyone is [..]
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2:06 am, January 21, 2018
Update 2 - 1:10 PM PST (9:10 PM GMT) - After the restart we've been able to confirm that worlds are loading up as normal again. We're keeping an eye on things but please let us know if you continue to [..]
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2:06 am, January 16, 2018
Quote:
Originally Posted by Fasti
Hey all,Get your questions in for the dev team and we'll answer as many as possible for the livestream on Friday!Thanks
Jump [..]
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2:06 am, January 16, 2018
Quote:
Originally Posted by Fasti
Hey there,We are working to address lag and rubberbanding issues. Steps we've taken in the past have helped some, but there is more work [..]
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2:06 am, January 9, 2018
Quote:
Originally Posted by Fasti
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Originally Posted by obskrt
Just imagine it. Kinda like another gamemode like PvP. Being able to fi [..]
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12:06 pm, January 1, 2018
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Originally Posted by Phantasie
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Originally Posted by bobthedank
I bought 50 dollars of credits accidently to xbox one instead o [..]
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2:06 am, December 28, 2017
Quote:
Originally Posted by Fasti
Trove was built originally with the use of travel portals in mind, Adding the atlas took a fair bit of work, but was definitely a big im [..]
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2:06 am, December 25, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Raiderpb
Opened a ST from my club world - that only my wife and I have toons i [..]
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2:06 am, December 23, 2017
Update 6 - 9AM PST (5PM GMT) Dec. 22 - Hey all! While there is no silver bullet that will cure all impact of DDoS attacks, some changes made by the ISP over the last couple days have shown positive re [..]
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2:06 am, December 22, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ThunderD1kZ
Hi, I dont usually post here, but I was playing this game since th [..]
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2:06 am, December 20, 2017
Update 5 - 8AM PST (4PM GMT) Dec. 18 - While we do get a couple hours free of DDoS attacks periodically, they have continued to pick up again consistently. The ISP has continued to adjust to mitigate [..]
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2:06 am, December 19, 2017
Quote:
Originally Posted by Fasti
Hey all!If you have questions for the devs this week please post them below. We'll answer as many as possible on the livestream on Frida [..]
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2:06 am, December 19, 2017
Update 4 - 11:20 AM PST (7:20 PM GMT) Dec. 17 - Hey all. The attacks have persisted over the weekend with some periods of relative calm. The impacted ISPs have been working to further mitigate the att [..]
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2:06 am, December 16, 2017
Update 3 - 9:30 AM PST (5:30 PM GMT) - The DDoS attacks have continued, with some periods (usually a couple hours at a time) where things are very quiet, followed by a steep increase. Our team is work [..]
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2:06 am, December 15, 2017
Update 2 - 8:45 AM PST (4:45 PM GMT) - We just had several hours without a new attack, but they have started up again. Our network team is monitoring things closely and we're making adjustments and wo [..]
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2:06 am, December 14, 2017
Update 1 - 4PM PST (12AM GMT) - The DDoS attacks are still happening on very regular intervals. The active mitigation employed is what allows the game to be online at all rather than just being perpet [..]
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2:06 am, December 13, 2017
Quote:
Originally Posted by Fasti
Hey folks,You've likely noticed another increase in lag and disconnects in our games, including Trove in the last 24 hours or so.Unfortu [..]
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2:06 am, December 13, 2017
Update 10 - 10 AM PST (5 PM GMT) - The attacks on the Dallas hub have increased quite a bit which is causing connection issues on our NA servers (and other places). The team is still working with the [..]
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2:06 am, December 13, 2017
Hey folks,
You've likely noticed another increase in lag and disconnects in our games, including Trove in the last 24 hours or so.
Unfortunately, this is the result of an increase of DDoS attacks th [..]
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2:06 am, December 12, 2017
Update 9 - Dec. 11 - 11:20 AM PST (7:20 PM GMT) - Steps have been taken to further mitigate the DDoS attacks and they have helped a lot. The attacks are less consistent than they were but do still pop [..]
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2:06 am, December 7, 2017
Hey folks,
We're going to have additional forum maintenance on Monday starting at 6AM PST and running until 8AM PST (4PM GMT).
During maintenance the forums will be read only so no new posts will be [..]
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2:06 am, December 7, 2017
Quote:
Originally Posted by Fasti
Hey folks,We're going to have additional forum maintenance on Monday starting at 6AM PST and running until 8AM PST (4PM GMT).During main [..]
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12:06 pm, November 28, 2017
Update 8 - 6:45 PM PST (2:45 AM GMT) - 11/27 - While the DDoS has not yet abated, we do continue to work with the ISP to monitor and reduce the impact of these attacks.Update 7 - 5:30 AM PST (1:30 PM [..]
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12:06 pm, November 27, 2017
Quote:
Originally Posted by Fasti
Hey folks, This is the spot to ask questions of the dev team for this week. We'll do our best to answer as many as possible either here [..]
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2:06 am, November 27, 2017
Update 7 - 5:30 AM PST (1:30 PM GMT) - Unfortunately the DDoS has continued over the weekend with only a few brief breaks in between. We'll continue to work with the ISP to reduce the impact of these [..]
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2:06 am, November 24, 2017
Update 6 - 12:50 PM PST (8:50 PM GMT) - 11/23 - The DDoS has started up again over the last few hours, unfortunately. We're going to continue to do work to minimize the impact on your play experiences [..]
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2:06 am, November 23, 2017
Update 5 - 9:30 AM PST (5:30 PM GMT) - We are seeing periods of relative calm, a few hours at a time, on the DDoS front. We're still in regular communication with the data center and ISP as we work to [..]
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2:06 am, November 22, 2017
Update 4 - Nov. 21 - 6:45 AM PST (2:45 PM GMT) - Hey again, folks. We had a pretty decent stretch where the DDoS seemed to subside for a while but it kicked up again yesterday. The team is still activ [..]
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2:06 am, November 21, 2017
Quote:
Originally Posted by Fasti
The team has definitely been following along as some players have found unexpected methods for Adventurine gathering. These methods stil [..]
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2:06 am, November 17, 2017
Quote:
Originally Posted by Morticus
We have a fix for this.It was an oversight as we were trying to get Adventures as polished as possible.It's a mild inconvenience but [..]
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2:06 am, November 16, 2017
Quote:
Originally Posted by Fasti
Can you provide as much info as possible so we can learn more? If you prefer, submit a ticket so the support team can work with you one [..]
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2:06 am, November 16, 2017
Quote:
Originally Posted by Junebug
If you are a modder who had a mod go live with Trove: Adventures, please read!We have had some scattered issues with codes not redeemi [..]
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2:06 am, November 16, 2017
Update 3 - 3:25 PM PST (11:25 PM GMT) - The ongoing DDoS attacks are not pointed directly at us but are hitting the route our traffic takes. We have adjusted the path we're using and working with the [..]
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12:06 pm, November 14, 2017
Quote:
Originally Posted by PostCard
Clubs 2.0The entire club UI has been renovated to support Adventures, Fixtures, and all the new Club Permissions. – open th [..]
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12:06 pm, November 14, 2017
Clubs 2.0The entire club UI has been renovated to support Adventures, Fixtures, and all the new Club Permissions. – open the club UI and use the Gear button to see all the specifics for that [..]
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2:06 am, November 14, 2017
Quote:
Originally Posted by Fasti
It does sound like there's some sort of data issue there. If possible can you completely uninstall Trove and Glyph from your computer, r [..]
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2:06 am, November 2, 2017
Quote:
Originally Posted by Fasti
Hey folks,The Bitten Kitten is definitely missing from the event this year, but this was not intentional. Since it won't be possible to [..]
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3:06 am, October 26, 2017
Quote:
Originally Posted by PostCard
Additional UpdatesA Club UI bug fix sampler pack has arrived.
The blue color for player names have been removed. They may return som [..]
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3:06 am, October 25, 2017
Quote:
Originally Posted by Fasti
I've updated the original post with our current update. We've not yet resolved the underlying issue and the team is continuing to work o [..]
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3:06 am, October 24, 2017
Quote:
Originally Posted by Fasti
Hey everyone! Now that we've let the cat out of the bag with Trove - Adventures, we suspect you may have some questions for us. Post y [..]
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3:06 am, October 20, 2017
Quote:
Originally Posted by Din Othar
Quote:
Originally Posted by Zohl
I'm looking forward to all of these changes, especially those framewo [..]
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3:06 am, October 10, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Alaskan
It's been brought up before but I feel it's time to bring it up again. [..]
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3:06 am, October 4, 2017
Update #5 - 1PM PDT (8PM GMT) - All versions of Trove are online now. Thanks so much for being awesome!Update #4 - 12:15 PM PDT (7:15 PM GMT) - Sorry for the delayed update, folks. Trove on PS4 North [..]
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3:06 am, October 3, 2017
Quote:
Originally Posted by Fasti
Hey folks,Get your questions in for the dev team this week. We'll do our best to answer as many as possible in this thread with some bei [..]
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3:06 am, September 28, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Chronozilla
Could you please fix the bugged shadow tower mount drops? all 7 mo [..]
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3:06 am, September 7, 2017
Quote:
Originally Posted by Fasti
Hey there,If anyone is on the last quest of Meteor Chase but has already collected the Scout Saucer mount please submit a ticket.The sup [..]
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3:06 am, September 2, 2017
Quote:
Originally Posted by Phantasie
Hi GuysI know its frustrating to not get the fix immediately (but you will, don't worry), however all platforms have different times [..]
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3:06 am, August 26, 2017
Quote:
Originally Posted by Phantasie
Hi StaraRajaThanks for the reply and sorry for the issue :( I know stuff like this is frustrating.In this case, if you don't mind, t [..]
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3:06 am, August 26, 2017
Quote:
Originally Posted by Fasti
Sent this to the QA team for investigation. Thanks for the report. I removed the text from the post to avoid sharing how to possible exp [..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Thanks for the feedback. We're sorry to see you go but we can understand your concerns.1. Bug fixes are handled based on priority. For t [..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Tickets are answered as they come in. The wait times are longer than we'd like but they will follow up as soon as possible.
J [..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by MarcoMaged
im trying to download trove from glyph.Post edited by Fasti.
[..]
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3:06 am, August 23, 2017
Update 5 - 1:25 PM PDT (8:25 PM GMT) - We're unlocked and letting players in on the Xbox One version of Trove. Thanks for your patience! If you're not getting the Trove patch be sure to exit the Trove [..]
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3:06 am, August 17, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Siimon
I thought the game was all about "Adventure, Create & Expl [..]
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3:06 am, August 12, 2017
Quote:
Originally Posted by Din Othar
Quote:
Originally Posted by Unknown_Y
Trove Monday Blue...1: Most ppl are on monday for contest reward [..]
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1:06 pm, August 9, 2017
Quote:
Originally Posted by Hesk
Hello! Please make sure to submit a support ticket at support.trionworlds.com so that our Customer Service team can investigate and, if p [..]
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3:06 am, August 2, 2017
Quote:
Originally Posted by Fasti
Hi all,Get your questions in for the dev team now and we'll do our best to answer as many as possible here or in the livestream on Frida [..]
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3:06 am, July 26, 2017
Quote:
Originally Posted by Fasti
Hey all, This week's livestream is going to talk about the upcoming Eclipse (read our Producer's Letter here) with a focus on the dread [..]
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3:06 am, July 21, 2017
Quote:
Originally Posted by Fasti
The support team will answer tickets in the order they arrive. Please hang in there, they will respond as soon as possible.
J [..]
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3:06 am, July 18, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Zander
Will you consider another way other than RNG to get Hyper Pinata EX?
[..]
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3:06 am, July 18, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ExolonKnight
So new code, some changes to help with lag...Right...No differenc [..]
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3:06 am, July 18, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DizzyPhysics
Hello there im the Leader of club that was terraformed, club know [..]
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3:06 am, July 13, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by makemac2
y is it soo long tho
For Xbox One there's a pretty good c [..]
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3:06 am, July 12, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by AlexanderAelwyd
I was really looking forward to this event with the hope that [..]
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3:06 am, July 12, 2017
Quote:
Originally Posted by Hawk
Quote:
Originally Posted by Spirare
I think the issue here is that it's possible to solo Ultra DotM at all. [..]
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3:06 am, July 11, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by ah0xg0
Im already planning a new Area in Our Cathedral, i hope we can "cr [..]
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3:06 am, July 6, 2017
Update 2 - 5 PM PDT (12 AM GMT) - We're back online after the restart and continue to watch performance. Update 1 - 3:40 PM PDT (10:40 PM GMT) - We're going to restart Trove on the PC and the EU PS4 s [..]
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3:06 am, July 6, 2017
Quote:
Originally Posted by Fasti
Hey everyone,Our network team is aware of the current network issues that are causing increased lag and rubberbanding. In some cases the [..]
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3:06 am, July 2, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by kingdes
Fruiti totally agree with you: they take the messages only as somethin [..]
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1:06 pm, June 28, 2017
Quote:
Originally Posted by Hesk
Hello! Please make sure you've submitted a support ticket, so that our Customer Service team can investigate the issue for any possible r [..]
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3:06 am, June 28, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DJPatrik
Hi, why I dont have new event? I tried reinstall, restart computer, b [..]
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3:06 am, June 16, 2017
Quote:
Originally Posted by Fasti
Hey there!Are you a returning player after a break? Can you provide the name of one or two specific items you had this issue with?It's [..]
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3:06 am, June 8, 2017
Quote:
Originally Posted by Fasti
Hey there,I'm really sorry to hear you've run into this problem. While we don't have access to the PS4 billing system to refund purchase [..]
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