3:06 am, April 4, 2018
Quote:
Originally Posted by Fasti
If you have an email address that you think might be the right one just email support@trionworlds.com with that email address and use th [..]
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3:06 am, August 8, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! This is known bug, and if you submit a support ticket our CS team can help you recover the missing items!
J [..]
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3:06 am, July 12, 2017
Quote:
Originally Posted by Fasti
There was a lobby crah but it recovered immediately. There will be a queue for a little while as everyone gets back online but it should [..]
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1:06 pm, July 7, 2017
Quote:
Originally Posted by Fasti
Hey everyone,The Trove team is working to address the connection issues for the Xbox One and PC versions of Trove.We're restarting the X [..]
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1:06 pm, July 7, 2017
Update - We're back online and ready to play. Have a great Friday!
Hey everyone,
The Trove team is working to address the connection issues for the Xbox One and PC versions of Trove.
We're restarti [..]
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3:06 am, June 6, 2017
Quote:
Originally Posted by Fasti
Was just a lobby crash. No testing here. We've got our engineers looking over the cause but it recovered right away so we were just offl [..]
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3:06 am, June 3, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by xxDAXX Slim172
Hi I need help anyway I can recover this peice of gear that I a [..]
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3:06 am, April 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is definitely aware of this issue and they're still investigating. In the meantime, please submit a support t [..]
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2:06 am, February 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! This is a bug we're currently working on, but if you submit a ticket our CS team may be able to help you recover your [..]
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2:06 am, February 13, 2017
Quote:
Originally Posted by Carthax
If you don't remember the information on your linked Trion account, Customer Support can't give you that particular info, but can help [..]
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2:06 am, December 12, 2016
Quote:
Originally Posted by Carthax
If you can't recover your account, you can submit a ticket to our support team. After we are able to verify ownership of the account, [..]
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2:06 am, December 3, 2016
Quote:
Originally Posted by Fasti
The support team will address any questions you've submitted in your ticket. The forum community isn't able to delete accounts or offer [..]
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12:06 pm, November 30, 2016
Quote:
Originally Posted by Hesk
Hello! A quick review of your account does show new IP access as of November 29th. If you are unsure why that IP has appeared, or you nee [..]
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3:06 am, October 26, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! If you submit a support ticket, our CS team may be able to help recover these items for you.
Jump [..]
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3:06 am, October 10, 2016
Quote:
Originally Posted by Carthax
Quote:
Originally Posted by pjuske05
hi, when i play trove there go 5 min and so it go out, and it do it [..]
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3:06 am, October 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you send an email to support@trionworlds.com, our CS team may be able to help you with this.
Jump to pos [..]
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3:06 am, August 28, 2016
Quote:
Originally Posted by ZamboniChaos
I confirmed your ticket had been submitted correctly, so it'll be reviewed by one of our CS agents as soon as possible! They'll d [..]
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3:06 am, August 26, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having trouble with the marketplace! Our CS team may be able to help you recover your missing items, so plea [..]
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3:06 am, August 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Scattermind! If you submit a support ticket, our CS team would be happy to look into this and may be able to help you r [..]
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3:06 am, August 20, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble! If you'd like to submit a support ticket, our CS team would be happy to investigate and may be able to rec [..]
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3:06 am, August 1, 2016
Quote:
Originally Posted by Carthax
Unfortunately, anything lost as a result of terraforming would not be able to be recovered. This is the reason there are so many warni [..]
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3:06 am, July 30, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Vorezard! I confirmed your ticket was submitted correctly, our CS team is just a little backed up at the moment due to [..]
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1:06 pm, July 19, 2016
Quote:
Originally Posted by Hesk
Hello! For any issues with recovering a club world, please submit a ticket to support.trionworlds.com so that Customer Service can invest [..]
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3:06 am, July 13, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! If you submit a support ticket, our CS team may be able to help you recover your keys. Best of luck!
[..]
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3:06 am, July 7, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by _Jimmy
Its has been almost 8 hours and still no update on whats going on
[..]
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3:06 am, July 3, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you submit a support ticket, our CS team may be able to help you recover your lost Class Coin. Regarding your crash [..]
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3:06 am, June 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the confusion! If you submit a support ticket, our CS team should be able to help you recover your cornersto [..]
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3:06 am, May 26, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear your items are missing Vali! If you submit a support ticket, our CS team may be able to recover them for you. Hope [..]
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3:06 am, May 15, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I just confirmed that the team is aware of this and working on a fix. Thanks for the report!
Jump to post.. [..]
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3:06 am, May 15, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! If you submit a support ticket, our CS team may be able to recover these for you. Hope this helps!
[..]
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1:06 pm, April 27, 2016
Quote:
Originally Posted by Hesk
Thanks for the report Skazz! If you can submit a helpdesk ticket at https://support.trionworlds.com/hc/en-us we'll be happy to investigat [..]
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3:06 am, April 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! The first thing I would try is running a client recovery: Launch the Glyph client
Select Trove in the left column
Righ [..]
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2:06 am, March 19, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you submit a support ticket, our CS team can investigate this and may be able to help recover your lost sword. Best [..]
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2:06 am, March 3, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by bananaboms
That was fast. My god
We're much better able to recover [..]
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12:06 pm, January 26, 2016
Quote:
Originally Posted by Fasti
New Chaos Chest will all new semi-permanent chaos loot! Unlock Koroki, the Sower of Chaos! This rare mount plants blades of chaos grass [..]
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12:06 pm, January 26, 2016
New Chaos Chest with all new semi-permanent chaos loot! Unlock Koroki, the Sower of Chaos! This rare mount plants blades of chaos grass wherever you roam.
You can also pick up the Contorting Contempla [..]
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12:06 pm, November 13, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by kainen0100
please add password recovery because i forgot my password after so [..]
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3:06 am, August 24, 2015
Quote:
Originally Posted by Mr. E
Howdy, Dusty_Mustard. First of all I wanted to apologize you've been hit with a string of these club bugs. While we fixed the initial is [..]
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1:06 pm, August 2, 2015
Quote:
Originally Posted by Fasti
Hey everyone! We've tracked down the cause of crashing during Challenges, and will have a fix in place early this coming week. Unfortun [..]
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3:06 am, August 2, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Mazzoff
I've just noticed that in the last couple of days the servers have cra [..]
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3:06 am, July 22, 2015
Quote:
Originally Posted by Doc_L
Interesting, do you know what type of portal this tends to occur on? We're seeing an occasional crash related to VFX that may be respon [..]
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1:06 pm, April 13, 2015
Quote:
Originally Posted by Avarem
Quote:
I have found more and more I lose loot from killing Shadow Giants. I hear the sound of loot, yet it is nowhere [..]
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2:06 am, February 17, 2015
Quote:
Originally Posted by Morgana
Arriving on 2/17/15!== FEATURES== DANCE TILL YOU DROPEvery class has found its groove: you can now /dance!== GAME UPDATE== GENERAL* Re [..]
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2:06 am, February 17, 2015
Arriving on 2/17/15!== FEATURES== DANCE TILL YOU DROP
Every class has found its groove: you can now /dance!== GAME UPDATE== GENERAL
* Reduce trade safety delay from 2.5s to 1.5s.
* Spikes can once [..]
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2:06 am, February 5, 2015
Quote:
Originally Posted by dope_sheet
Quote:
Originally Posted by Robotik
As far as suggestions. More unique landing animations. The fae an [..]
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2:06 am, December 13, 2014
Quote:
Originally Posted by Doc_L
Quote:
Originally Posted by Pepman
something that looks similar to a graphics card failing.
Co [..]
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