3:06 am, April 12, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Lilchunka
Hopefully its for the credits and the graphical glitches
[..]
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3:06 am, April 7, 2018
Update 2 - We're back online and monitoring things closely (the missed challenge wasn't a Rampage, which is good).
While we were offline for the restart we added some back-end tech for tracking speci [..]
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3:06 am, April 6, 2018
Hey folks,
We're doing a restart of Trove on the PC, Xbox One, and PS4 NA at 3AM PDT (10AM GMT) on April 6. There will be no download with this restart, it's just adding some tech to help us better i [..]
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3:06 am, April 6, 2018
Update 5 - 4:15 PM PDT (11:15 PM GMT) - Hey folks! We're not making a promise on the EU issues being completely fixed forever, but things are looking much better. We made some adjustments that went up [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're doing a restart of Trove on the PC, Xbox One, and PS4 NA at 3AM PDT (10AM GMT) on April 6. There will be no download wit [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
The servers were back online for console about 5 minutes before expected downtime and PC was up 5 minutes after. If you can't get logged [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Hey all, We're restarting all Trove environments at 2:30 PM PDT (9:30 PM GMT) today to release a hotfix that should reduce how often yo [..]
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3:06 am, April 6, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're working to resolve the character loading issue and will likely need to do a restart to put it in place. I'lll post more [..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by PostCard
Hey folks, Trove is online, and you should be able to log in. Could you please try restarting Glyph if you're seeing it Offline?
[..]
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3:06 am, April 5, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by fruitie
Still down...
Players are online. What happens when you [..]
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3:06 am, April 4, 2018
1:30 PM PDT (8:30 PM GMT) - The EU connectivity issue appears to be resolved now. We've been keeping an eye on it for a while now. While players are online and playing at the moment we may still need [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by PostCard
Hey everyone,We're doing a restart to address the Daily Bonus for Shadow Tower Souls not applying properly for Patrons issue. Downtim [..]
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3:06 am, April 3, 2018
Quote:
Originally Posted by Fasti
If you're still having issues please restart your PC, wait 5 minutes, and try launching Trove again. Let us know if it continues and whe [..]
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3:06 am, April 3, 2018
Hey everyone,
We're doing a restart to address the Daily Bonus for Shadow Tower Souls not applying properly for Patrons issue. This will fix the issue for players who run Shadow Towers after the hotfi [..]
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3:06 am, March 26, 2018
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur once per account, and should not occur again after a restart.
Attempti [..]
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3:06 am, March 26, 2018
Quote:
Originally Posted by PostCard
Known Issues(PS4 and Xbox Only) The tutorial may crash immediately after the first **** two enemies step. This should only occur onc [..]
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1:06 pm, March 25, 2018
Hey folks,
To alleviate some server issues being observed on PC, we're doing a quick server restart at 9:30 PM PDT (4:30 AM GMT).
The downtime is very likely to be under 30 minutes as it's a simple [..]
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1:06 pm, March 25, 2018
Quote:
Originally Posted by PostCard
Hey folks,To alleviate some server issues, we're doing a quick server restart at 9:30 PM PDT (4:30 AM GMT).The downtime is very likel [..]
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2:06 am, February 17, 2018
Quote:
Originally Posted by Fasti
Close the game, exit Glyph, restart your PC, and give it another shot. There was another update to it and we want to make sure you're pi [..]
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2:06 am, February 16, 2018
Hey all,
We're doing a quick restart with a small hotfix to implement the Daily Login Rewards that should be live for Hellbugs in Love. They will be avaiable with each login starting after the nightly [..]
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2:06 am, February 16, 2018
Quote:
Originally Posted by Fasti
Hey all,We're doing a quick restart with a small hotfix to implement the Daily Login Rewards that should be live for Hellbugs in Love. T [..]
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2:06 am, January 29, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pieistasty
Sony’s website says that their services are all running p [..]
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12:06 pm, January 24, 2018
Update 4 - The remaining instances of players being unable to login to Trove appear to be resolved. If you haven't tried to login in the last 30 minutes or so please restart your console before trying [..]
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12:06 pm, January 24, 2018
Quote:
Originally Posted by Fasti
Updated the original post (OP). While the restart works for many players some are still having login issues. We're continuing to investi [..]
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2:06 am, January 24, 2018
Update 1 - Please power off your Xbox One (unplug it if possible) and restart it. After that you should be able to login again.
Hey all,
We're investigating the issues preventing players on the Xbox [..]
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2:06 am, January 21, 2018
Quote:
Originally Posted by Fasti
To keep the feedback in one spot, I've created an official Server Status post (as we may end up needing a restart). Please post any new [..]
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2:06 am, January 21, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Garpu
PC. Partner is hogging the PS4, so I can't try there atm. ;) Clubs I c [..]
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2:06 am, January 21, 2018
Quote:
Originally Posted by Fasti
Hey folks,We're investigating your reports of issues logging in, changing worlds, or accessing clubs. It doesn't appear that everyone is [..]
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2:06 am, January 21, 2018
Update 2 - 1:10 PM PST (9:10 PM GMT) - After the restart we've been able to confirm that worlds are loading up as normal again. We're keeping an eye on things but please let us know if you continue to [..]
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2:06 am, December 23, 2017
Quote:
Originally Posted by Fasti
Hey folks,To be sure everything is running smoothly through the holidays we're doing a quick server restart at 3AM PST (11AM GMT) to syn [..]
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2:06 am, December 23, 2017
Hey folks,
To be sure everything is running smoothly through the holidays we're doing a quick server restart at 3AM PST (11AM GMT) to sync up all the servers to some network changes.
The downtime is [..]
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12:06 pm, December 20, 2017
Update 3 - The restart seemed to resolve the issue. We're keeping an eye on things and will update here again if we see any additional issues.
Update 2 - Looks like we'll need to restart the PS4 EU s [..]
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2:06 am, December 7, 2017
Quote:
Originally Posted by Fasti
We'll dig into this. Just to be sure, are you using any mods at all? If so, try disabling them and restart Glyph/Trove, please. If not, [..]
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2:06 am, November 22, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Trovingnion
I've unlocked 2 golden chaos chests and a few reg CCs and got the [..]
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12:06 pm, November 18, 2017
Hey folks,
We've got a hotfix to allow some club members to log in to the game, so we're doing another quick hotfix and restart.
The downtime should be under 45 minutes and will start at 10:20 PM PS [..]
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12:06 pm, November 18, 2017
Quote:
Originally Posted by PostCard
Hey folks,We've got a hotfix to allow some club members to log in to the game, so we're doing another quick hotfix and restart.The do [..]
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2:06 am, November 18, 2017
Quote:
Originally Posted by Phantasie
Hi JeremyThere was an issue with this on XBox, however we should have resolved it late last night. Could you restart your XBox, star [..]
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2:06 am, November 17, 2017
Quote:
Originally Posted by Fasti
Hey all,We're bringing Trove offline at 10:30 AM PST (6:30 PM GMT) for a quick hotfix and a restart to make sure the changes are impleme [..]
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2:06 am, November 16, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Optimus131
It doesn't have anything g to do with logging in before the patch b [..]
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12:06 pm, November 15, 2017
Quote:
Originally Posted by Fasti
Hey folks,The team has been working all day to address some ongoing issues with lag. We've got a hotfix that we want to make sure all ga [..]
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2:06 am, November 15, 2017
Quote:
Originally Posted by Fasti
Hey all,We're bringing all versions of Trove offline for a quick backend update at 2:30 PM PST (10:30 PM GMT). There's no patch to downl [..]
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2:06 am, November 14, 2017
Quote:
Originally Posted by Fasti
It does sound like there's some sort of data issue there. If possible can you completely uninstall Trove and Glyph from your computer, r [..]
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2:06 am, November 9, 2017
Quote:
Originally Posted by Fasti
For anyone who was having issues connecting to Trove via Mac High Sierra, the issue should be resolved now. You'll need a Glyph update s [..]
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3:06 am, October 25, 2017
Update 4 - 12:20 PM PDT (7:20 PM GMT) - The PC and PS4 NA versions of Trove are online and ready to play. We're restarting the Xbox One and PS4 EU servers now to confirm the network issue is resolved [..]
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3:06 am, October 6, 2017
Quote:
Originally Posted by Fasti
Error codes in the 5000 range are generally related to Windows/OS issues. It means that something in the operating system is blocking in [..]
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3:06 am, September 30, 2017
Quote:
Originally Posted by Fasti
Is this on Windows or Mac? Do you have Trove set to full screen when playing? If so, can you restart your computer, launch Trove, go int [..]
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3:06 am, September 21, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pancooa
So i have 2 main classes tomb raiser and gun slinger and i have mixed [..]
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3:06 am, September 20, 2017
Quote:
Originally Posted by Fasti
Are you still having this issue? Try restarting the console if you don't mind. I want to make sure you have the latest version of the ga [..]
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3:06 am, September 6, 2017
Quote:
Originally Posted by Fasti
Hi folks,We're doing a quick restart of the PC version of Trove to address an issue causing increased CPU usage.Downtime should be under [..]
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1:06 pm, August 24, 2017
Quote:
Originally Posted by Hesk
Hello! I would recommend restarting your MAC entirely, and purging any temporary internet files. If you continue having issues, please su [..]
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1:06 pm, August 23, 2017
Quote:
Originally Posted by Morgana
Hey everyone,Apologies for the short notice! We're bringing the Xbox One version of Trove offline in about 20 minutes at 12:30 AM PDT [..]
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3:06 am, August 23, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Silwerik
-Hello, my friend send my gift " Eclipse" pack in steam he [..]
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3:06 am, August 23, 2017
Update 5 - 1:25 PM PDT (8:25 PM GMT) - We're unlocked and letting players in on the Xbox One version of Trove. Thanks for your patience! If you're not getting the Trove patch be sure to exit the Trove [..]
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3:06 am, August 20, 2017
Quote:
Originally Posted by PostCard
Hey folks,We're bringing the PC version of Trove offline at 11:30 AM PDT (6:30 PM GMT) for a restart. There's no patch with this res [..]
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3:06 am, August 20, 2017
Update - We're back online. Thanks all!
Hey folks,
We're bringing the PC version of Trove offline at 11:30 AM PDT (6:30 PM GMT) for a restart. There's no patch with this restart so we should be bac [..]
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1:06 pm, August 18, 2017
Quote:
Originally Posted by Fasti
Patch NotesTrovian AtlasThe Portal Tower in the Hub World has been replaced with the Sun Goddess Statue!
The Sun Goddess Statue is surro [..]
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1:06 pm, August 18, 2017
Patch NotesGem Stat Augment and Reroll SystemImprove or change a stat on a gem using the new Gem Forge!
The recipe to craft a personal Gem Forge can be found in an Adventurer's Crafting Bench under th [..]
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3:06 am, August 18, 2017
Quote:
Originally Posted by Fasti
Hi all, We're restarting the PS4 EU version of Trove to address a connection issue. Downtime should be very brief (approximately 20 min [..]
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3:06 am, August 18, 2017
Update - We're back! Thanks everyone. PS4 EU is ready to play.
Hi all,
We're restarting the PS4 EU version of Trove to address a connection issue. Downtime should be very brief (approximately 20 min [..]
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1:06 pm, August 17, 2017
Hey everyone,
We're bringing the Xbox One version of Trove offline at 8AM PDT (3PM GMT) on August 17, 2017 for a restart. There's no patch with this restart so we should be back online quickly.
Down [..]
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1:06 pm, August 17, 2017
Quote:
Originally Posted by Fasti
Hey everyone,We're bringing the Xbox One version of Trove offline at 8AM PDT (3PM GMT) on August 17, 2017 for a restart. There's no patc [..]
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3:06 am, August 2, 2017
Quote:
Originally Posted by Fasti
Hey folks,We're doing a restart of every version of Trove to restore the Gathering Light event.Downtime will begin at 12:30 PM PDT (7:30 [..]
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3:06 am, August 2, 2017
Update - 1PM PDT (8PM GMT) - We're back and we brought the Gathering Light with us. Thanks everyone.
Hey folks,
We're doing a restart of every version of Trove to restore the Gathering Light event.
[..]
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3:06 am, August 1, 2017
Quote:
Originally Posted by Fasti
Sorry about that, folks. This was a lobby crash that required a restart. After the restart we were back up and running normally.We appre [..]
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3:06 am, July 13, 2017
Quote:
Originally Posted by Fasti
Hey all,Our network team is working to mitigate an ongoing DDoS attack. We'll post updates regularly until this is resolved.Looking ahea [..]
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3:06 am, July 12, 2017
Quote:
Originally Posted by Fasti
Hey folks,The QA team confirmed the issue. Roughly every twelve hours we're going through and granting the Floral Fantasy Aura to player [..]
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1:06 pm, July 7, 2017
Update - We're back online and ready to play. Have a great Friday!
Hey everyone,
The Trove team is working to address the connection issues for the Xbox One and PC versions of Trove.
We're restarti [..]
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1:06 pm, July 7, 2017
Quote:
Originally Posted by Fasti
Hey everyone,The Trove team is working to address the connection issues for the Xbox One and PC versions of Trove.We're restarting the X [..]
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3:06 am, July 6, 2017
Update 2 - 5 PM PDT (12 AM GMT) - We're back online after the restart and continue to watch performance. Update 1 - 3:40 PM PDT (10:40 PM GMT) - We're going to restart Trove on the PC and the EU PS4 s [..]
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3:06 am, July 1, 2017
Quote:
Originally Posted by PostCard
Trovian AtlasThe Portal Tower in the Hub World has been replaced with the Sun Goddess Statue!
The Sun Goddess Statue is surrounded by [..]
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3:06 am, June 28, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DJPatrik
Hi, why I dont have new event? I tried reinstall, restart computer, b [..]
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1:06 pm, June 22, 2017
Quote:
Originally Posted by Hesk
Hello! This issue should be resolved now. The recent PSN issues put the EU server in a bad state, but a restart has corrected the issue.
[..]
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3:06 am, June 20, 2017
Quote:
Originally Posted by Fasti
Hey folks,This morning we were in the process of setting up hotfixes for the issue with Contests not properly displaying on consoles whe [..]
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1:06 pm, June 16, 2017
Quote:
Originally Posted by Fasti
Hey all, We're investigating the issue preventing players from staying connected to the PS4 EU version of Trove. We'll post regular upd [..]
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1:06 pm, June 16, 2017
Update - The restart appears to have resolved the login issue. Please let us know if you're still having trouble staying connected.
Hey all,
We're investigating the issue preventing players from sta [..]
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1:06 pm, June 4, 2017
Update 2 - 1AM PDT (8 AM GMT) - The restart resolved the login issue and we're online again. Thanks all!Update 1 - 12:30 AM PDT (7:30 PM GMT) - We're restarting the PS4 servers now to remove the unexp [..]
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1:06 pm, June 4, 2017
Quote:
Originally Posted by Fasti
Update 1 - 12:30 AM PDT (7:30 PM GMT) - We're restarting the PS4 servers now to remove the unexpected login issues. More updates to come [..]
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3:06 am, June 3, 2017
Update 2 - 6:40 AM PDT (1:40 PM GMT) - We've been back online and going strong for about ten minutes, so it looks like things are good to go. We'll keep an eye on everything in case of further issues, [..]
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3:06 am, May 27, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey Trovians!We're bringing Trove for the PC offline at 10:30AM PDT (5:30PM GMT) on May 26, 2017 for a quick restart. Our [..]
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3:06 am, May 27, 2017
Hey Trovians!
We're bringing Trove for the PC offline at 10:30AM PDT (5:30PM GMT) on May 26, 2017 for a quick restart. Our goal with this is to fix some connection issues that some players are having. [..]
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3:06 am, May 21, 2017
Quote:
Originally Posted by Fasti
Hi there! I just tested it out and it seems to be showing deals as expected. Still having trouble? Try restarting the game then changin [..]
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3:06 am, May 11, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Owuel
Yes because I like drawing irl, congrats ._.If you look at the oval and [..]
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3:06 am, May 10, 2017
Quote:
Originally Posted by Fasti
Hey folks,We're doing a restart of the PC servers to release a quick hotfix. Patch notes here.Downtime should be under 30 minutes.Thanks [..]
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3:06 am, May 2, 2017
Hey folks,
We're restarting the PC version of Trove in about an hour to roll out a new server build to improve stability and reduce frequency of server crashes.
Downtime should last approximately 30 m [..]
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3:06 am, May 2, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by EnzoBit
I love how this did absolutely nothing. nothing has been fixed for me [..]
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3:06 am, April 27, 2017
Quote:
Originally Posted by Fasti
Hey folks,We're working on addressing this issue as well as PS4 crashing. I'll check in on our progress and see where we stand at the mo [..]
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3:06 am, April 21, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! The missing credits were likely due to a temporary server hiccup that occurred this morning. Those should show up agai [..]
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3:06 am, April 19, 2017
12:07 AM UTC Update: The routing issue has been fixed and players should be able to log into the game once more. Thanks for your patience!**UPDATE 1**
The server restarts have concluded, and it appea [..]
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3:06 am, April 19, 2017
Quote:
Originally Posted by Celestrata Bloodsong
12:07 AM UTC Update: The routing issue has been fixed and players should be able to log into the game once more. Thanks f [..]
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3:06 am, April 19, 2017
Quote:
Originally Posted by Celestrata Bloodsong
11:27 PM UTC Update: After reviewing our network connections to the servers, we found an issue in the way players were be [..]
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3:06 am, April 19, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Zaiox
Why cant you just restart the servers right now ? Why wait ?
[..]
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3:06 am, April 18, 2017
Hello Trovians!
We will be performing a restart of the Xbox One servers at 12:30 PM PDT today. This restart will be to help combat crashing issues and connection issues being reported by the community [..]
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3:06 am, April 18, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hello Trovians!We will be performing a restart of the Xbox One servers at 12:30 PM PDT today. This restart will be to hel [..]
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1:06 pm, April 14, 2017
Quote:
Originally Posted by PostCard
Update Addressed patching problem for the Mac client.
Fixed the Neon Swathcutter crashing the client.
Fixed a crash that could happen [..]
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3:06 am, April 14, 2017
Quote:
Originally Posted by Fasti
Hey all,We're going to do a restart or the PC Trove servers at 1:45 PM PDT (8:45 PM GMT) to address a login issue.Downtime should take u [..]
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3:06 am, April 14, 2017
UpdateAddressed patching problem for the Mac client.
Fixed the Neon Swathcutter crashing the client.
Fixed a crash that could happen on the loading screen.
Just restart the game to pick up this fix.
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1:06 pm, April 13, 2017
8:10 AM UTC Update: The restart has been completed and players are now able to log in. Thanks again for your patience!1:44 PDT Update: Thank you for your patience everyone! We've got the network issue [..]
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1:06 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Trovians, we noticed some players on a few platforms are still having trouble logging into the servers, so we're giving t [..]
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3:06 am, April 8, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by A Fat Face
I just spent 20$ on the limited 3250 creds and gems deal and did no [..]
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3:06 am, April 5, 2017
Update 1 - The restart has completed and it looks like everyone should be able to get in game normally now.
Hey all,
We're restarting Trove on PC to fix an issue preventing some players from logging [..]
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