3:06 am, June 8, 2017
Quote:
Originally Posted by Fasti
Hey there,I'm really sorry to hear you've run into this problem. While we don't have access to the PS4 billing system to refund purchase [..]
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2:06 am, November 30, 2016
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Originally Posted by Fasti
Hey folks, Just to put an end to the confusion, it's not acceptable to run player-made casinos. Please refer to our official Terms of U [..]
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3:06 am, October 19, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by therecanonlybeone
Hi... When hovered over it shows the usual 'used to add stat [..]
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3:06 am, October 15, 2016
Quote:
Originally Posted by Fasti
Buying a code is a horrible idea. There is no way of knowing if the code is valid until after you've given away whatever you're trading. [..]
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1:06 pm, August 17, 2016
Quote:
Originally Posted by Hesk
Hello! Just to confirm, scamming is a violation, and if an agreement was made and wasn't fulfilled, please submit a support ticket as pre [..]
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1:06 pm, June 25, 2016
Quote:
Originally Posted by Fasti
Hey all,In cases where a scam takes place submit a ticket with the support team. They can't help in every case but they will investigate [..]
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1:06 pm, June 9, 2016
Quote:
Originally Posted by Hesk
Hello! Unfortunately, Customer Service is unable to investigate scams involving 3rd party codes. We recommend that you avoid any trade fo [..]
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1:06 pm, May 30, 2016
Quote:
Originally Posted by Hesk
First and foremost, providing a fraudulent or already-claimed code is considered scamming, and if you are the victim of a scam of this na [..]
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3:06 am, April 16, 2016
Quote:
Originally Posted by Fasti
If you set up a trade using the in game chat and the other player didn't follow through on the established rules of the transaction go a [..]
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3:06 am, April 5, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ima Cereal Man
First of all SCAMMING Is for losers.Second of all, More and mor [..]
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2:06 am, January 18, 2016
Quote:
Originally Posted by Fasti
If you had an in game discussion with a player regarding the terms of a trade, but the ended up swapping out the item, you can submit a [..]
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12:06 pm, November 8, 2015
Quote:
Originally Posted by Fasti
Update your ticket with your concerns and the support team will follow up with you directly. If anyone runs into a situation where you'r [..]
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3:06 am, October 20, 2015
Quote:
Originally Posted by Avarem
The Credits should be back on your account. I'm sorry we weren't able to give you the right info at the time.I'm going to go ahead and [..]
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3:06 am, September 3, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by DangerRO
I gave a guy 20k f and 9 neon sould for a cotton candy crest ( he cha [..]
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3:06 am, August 7, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by BossMaster
I was buying a radiant item off of a guy advertising it in trade ch [..]
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3:06 am, August 2, 2015
Quote:
Originally Posted by Fasti
Hey there, To avoid scams make sure you only do trades using the Trading Post in the Hub. Also, discuss the specifics of the trade in g [..]
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1:06 pm, July 24, 2015
Quote:
Originally Posted by Avarem
Hey, we're fixing this bug.Also a few notes:The items should come back to you if you change worlds or restart the game.If they didn't f [..]
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3:06 am, July 22, 2015
Quote:
Originally Posted by Fasti
It is very important that everyone use the Trading Post for all trades. Also, you can hover over the item in the Trading Post to be sure [..]
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3:06 am, July 13, 2015
Quote:
Originally Posted by Fasti
Hey there,If you ran into someone who scammed you, contact support and describe the whole situation. As long as you setup rules for the [..]
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12:06 pm, January 27, 2015
Quote:
Originally Posted by Kiwibird
Hey there. You can always email support@trovegame.com to submit a ticket, but we don't sanction or protect these kinds of trades so I [..]
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